March 22<br />
Beat Mr. Schaeffer at Strimko<br />
Communication<br />
Communication<br />communication<br />the exchange (trading) of information between two or more people<br />
Communication is Two-Sided!<br />successful communication of a message requires:<br />a sender<br />compose (make) the mes...
Sending Messages<br />A good communicator wants their sent messages to be :<br />easily understood, with little confusion<...
Any other kinds of communication?<br />
Combining Types of Communication<br />we can use verbal and non-verbal communication together<br />when done well, the mak...
Some quotes on body language:<br />“When the eyes say one thing, and the tongue says another, a practiced man relies on th...
Definition<br />feedback<br />words and motions  small actions that let the speaker know you are listening<br />
Receiving Messages<br />There are also special skills that you can use to help you take IN messages<br />Passive Listening...
How to Be a Good “Active Listener”<br />Concentrate<br />treat the message as the most important thing to you right now<br...
How to Be a Good “Active Listener”<br />Listen with reason<br />understand there is a reason someone is sending you a mess...
How to Be a Good “Active Listener”<br />Do not interrupt<br />feedback is good, but wait for the right time<br />stopping ...
How to Be a Good “Active Listener”<br />Control Your Emotions<br />if you hear something that affects you emotionally<br /...
March 22   communication
Upcoming SlideShare
Loading in …5
×

March 22 communication

850 views

Published on

0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
850
On SlideShare
0
From Embeds
0
Number of Embeds
2
Actions
Shares
0
Downloads
7
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

March 22 communication

  1. 1. March 22<br />
  2. 2. Beat Mr. Schaeffer at Strimko<br />
  3. 3. Communication<br />
  4. 4. Communication<br />communication<br />the exchange (trading) of information between two or more people<br />
  5. 5. Communication is Two-Sided!<br />successful communication of a message requires:<br />a sender<br />compose (make) the message<br />transmit (send) the message<br />a receiver<br />observe the message<br />hear / see / feel<br />interpret the message<br />decode / understand<br />
  6. 6. Sending Messages<br />A good communicator wants their sent messages to be :<br />easily understood, with little confusion<br />Verbal communication (using words)<br />Speaking / Writing<br />Skills increase with vocabulary, and pronunciation (for speaking)<br />Non-verbal communication<br />Gestures / Eye Contact / Body Movements / Facial Expressions<br />AKA “Body Language”<br />
  7. 7. Any other kinds of communication?<br />
  8. 8. Combining Types of Communication<br />we can use verbal and non-verbal communication together<br />when done well, the makes the message clearer and more easy to understand<br />when your body’s non-verbal messages do not match your verbal communication, you are sending mixedmessages<br />sometimes we want this<br />it can often be confusing<br />
  9. 9. Some quotes on body language:<br />“When the eyes say one thing, and the tongue says another, a practiced man relies on the language of the first.”<br />“Fie, fie upon her!<br />There's language in her eye, her cheek, her lip,<br />Nay, her foot speaks; <br />Her wanton spirits look out at every joint and motive of her body.”<br />“Deafness has left me acutely aware of both the duplicity that language is capable of and the many expressions the body cannot hide.”<br />
  10. 10. Definition<br />feedback<br />words and motions small actions that let the speaker know you are listening<br />
  11. 11. Receiving Messages<br />There are also special skills that you can use to help you take IN messages<br />Passive Listening<br />when a person hears a message, but does not give the effort to understand it’s meaning<br />BAD!<br />Active Listening<br />focusing your attention on the message, and the sender of that message<br />GOOD!<br />
  12. 12. How to Be a Good “Active Listener”<br />Concentrate<br />treat the message as the most important thing to you right now<br />remove other distractions (headphones, for example)<br />Keep an open mind<br />sometimes your opinion will not agree, don’t let this make you stop listening<br />Connect with the speaker<br />Eye Contact<br />Body pointed at the speaker<br />
  13. 13. How to Be a Good “Active Listener”<br />Listen with reason<br />understand there is a reason someone is sending you a message, try to find that reason<br />listening “to get to the end” is not a good habit<br />Interpret the message<br />ask questions at the right time<br />use feedback to be sure your idea of the message is correct<br />
  14. 14. How to Be a Good “Active Listener”<br />Do not interrupt<br />feedback is good, but wait for the right time<br />stopping the message in the middle of it will confuse the speaker, and the message may get confused<br />Be positive<br />be interested!<br />if you can’t, then ACT interested!<br />if you are distracted, the speaker will be, too<br />
  15. 15. How to Be a Good “Active Listener”<br />Control Your Emotions<br />if you hear something that affects you emotionally<br />stay calm<br />continue listening<br />wait for the right time<br />express you own opinions when both people are ready for it<br />Emotions can make a clear mind become cloudy<br />don’t ignore them<br />DO control them<br />

×