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CWI comm 101 pres 1, 2, 3
CWI comm 101 pres 1, 2, 3
CWI comm 101 pres 1, 2, 3
CWI comm 101 pres 1, 2, 3
CWI comm 101 pres 1, 2, 3
CWI comm 101 pres 1, 2, 3
CWI comm 101 pres 1, 2, 3
CWI comm 101 pres 1, 2, 3
CWI comm 101 pres 1, 2, 3
CWI comm 101 pres 1, 2, 3
CWI comm 101 pres 1, 2, 3
CWI comm 101 pres 1, 2, 3
CWI comm 101 pres 1, 2, 3
CWI comm 101 pres 1, 2, 3
CWI comm 101 pres 1, 2, 3
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CWI comm 101 pres 1, 2, 3

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  • 1. Communication Essential to Human Behavior
  • 2. What IS communication? Definition Outcomes Communication is the  Create shared meaning process by which individuals use symbols and  Create understanding behaviors to exchange information  Develop relationships  O’Hair and Wiemann (2009)
  • 3. Why do we communicate? To express affiliation To achieve goals To influence other
  • 4. How we communicate… Communication is symbolic Communication requires a shared code  Encoding and decoding Communication is linked to culture Communication need not be intentional  Interpersonal vs Intrapersonal Communication occurs through various channels Communication is a transactional process
  • 5. Models of Communication The Linear Model
  • 6. Models of Communication The Interaction Model
  • 7. Models of Communication The Competent Communication Model
  • 8. Perception A cognitive process through which we interpret our experiences and come to our own unique understandings To gather, organize, and evaluate the information we receive we use schemas
  • 9. Schemas: organizing perceptions Schemas are… Types of schemas… Mental structures that put  Prototype together related bits of information  Stereotype Help you understand how  Script things work and how they should proceed Evolve and change over time
  • 10. Challenges to perception Selective perception Undue influence Attributions
  • 11. Changing perceptions Understand ourselves Understand how we manage our own circles or influence and identities; this changes over time Words crystalize perceptions Check with others Distinguish between facts and inference Monitor the self-serving bias
  • 12. Communication and culture Culture is defined as a  Culture relates to: person’s beliefs and  Values attitudes about their world.  Beliefs Their spirituality, their  Organizations sense of status and  Gender hierarchy, their use of time and physical space, and  Physical ability or disability their relationships to one  Location another. …all shape our communicative  Samovar & Porter, 2003) behaviors.
  • 13. Individualism-CollectivismDimension Individualistic Collective Personal goals and  Collective goals take achievements are more priority over individual important than collective goals
  • 14. Effective and appropriateintercultural communication Listen effectively Think before speaking or acting Be empathic Do the right thing
  • 15. End

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