The document discusses the key components and principles of communication. It defines communication as the process of creating or sharing meaning through conversation, group interaction, or public speaking. It notes that communication involves participants who take on sender and receiver roles, occurs within a context including physical, social, cultural and psychological factors, and involves the transmission of a message through various channels that can be impacted by noise. Feedback from the receiver in response to the message is also an important part of the communication process. The document outlines several principles of communication, including that it has purpose, is continuous, can vary in how consciously it is encoded, is relational, is culturally bound, and has ethical implications.

1. Communication: Process of creating or sharing meaning in informal conversation, group interaction or public
speaking.
Participants: are the people who communicate, assuming the rule of sender and receiver during the
communication
Context: is the physical, social, cultural, historical or psychological setting in which communication occurs.
Physical context: location, environmental conditions, the physical distance between communicators and
time of the day
Social Context: the purpose of the event as well as the existent relationship among the participants.
Psychological Context: the moods and the feeling each person brings to the communication.
Historical Context: the background provided by the previous communication episodes between the
participants that influence the understandings in the current encounter.
Cultural Context: beliefs, attitudes, meaning, social hierarchies, religion, notion of times, and roles of
group of peoples.
Message: the element of the meaning, symbols, encoding and decoding, and form or organization.
Symbols: Words, sounds and actions that represents specific content meanings.
Encoding and decoding: process of transforming ideas and feeling into words and actions is encoding,
while process of transforming message back into idea and feeling in decoding.
Channels: Both the route travelled by the message and the mean of transportation.
Noise: any stimulus that interferes with sharing meanings.
External Noises: Sights, sounds and other stimuli that draw people’s attention away from what is being
said or done
Internal Noises: thoughts and feeling that interfere with communication process
Semantic Noises: unintended meanings aroused by certain symbols inhabiting the accuracy of
decoding.
Feedback: Response to the message
Communication Functions 3. To fulfill our social obligations
4. To develop relationships
1. We communicate to meet needs. 5. To exchange information
2. To enhance and maintain our sense of self 6. To influence others
Communication settings
Interpersonal: informal, 2 or more people Problem Solving group Settings: participants,
problem solving

2. Electronically mediated: participants who don’t Newsgroup: An electronic gathering place of
share the physical location but communicate people with same interests
through use of technology
Email: electronic correspondence conducted
between two or more users on a network.
Internet Chat: interactive message exchange between two or more people
Communication Principles
Communication has Purpose: Communication is always goal directed (“Has Purpose”). Speakers may not
always be aware of their purpose
Communication is continuous: Because communication is non verbal as well as verbal, we are always sending
behavioral messages from which other draws inferences.
Communication Vary in Conscious ending:
Spontaneous Expression: Messages encoded without much conscious thought.
Scripted Messages: Conversational phrases we have learned from past experiences to be appropriate for
the situation.
Constructed Messages: Messages we encode at the moment to respond when our known scripts are
thought to be inadequate.
Communication is relational:
Complementary Relationship: One in which a person let the other define who is to have greater power
Symmetrical Relationship: One in which people don’t “agree” about who is in control.
Communication is culturally bound:
Cultural diversity: Variations between and among people.
Communication has ethical implications:
Ethics: A set of moral principles that may Fairness: achieving the right balance of
be held by a society, group or individual interest without regard to one’s own feelings
and without showing favor to any side in a
Trustfulness and honesty: Standards that conflict.
compel us to refrain from lying, cheating,
stealing, or deception. Respect: showing regard or consideration
for a person and for that person’s right.
Moral Dilemma: a choice involving an
unsatisfactory alternative. Responsibility: being accountable for one’s
actions.
Integrity: maintaining a consistency of
belief and action (“Keeping Promises”).

3. Communication is Learned……………….....