WIPO Academy: The key role of tutors Ray Corrigan Senior Lecturer in Technology
OU Origins and teaching methods <ul><li>Charter granted 1969 </li></ul><ul><li>First student intake 1971 </li></ul><ul><li...
The Open University in 2009 <ul><li>Europe’s biggest University </li></ul><ul><li>Currently 250,000 registered students </...
Teaching Quality The Open University is ranked 5th in the UK (above Oxford University) Why? Our tutors 75 St Mark and St J...
People and places <ul><li>1,124 full time academic staff  </li></ul><ul><li>1,200 academic related staff  </li></ul><ul><l...
People and places <ul><li>8,000 part time tutors </li></ul><ul><li>Exam venues in 90 countries </li></ul><ul><li>OU studen...
Tutorial System Allows scaling-up of Operation Full time staff 8000 ALs
Materials can include…. <ul><li>High quality illustrated printed materials </li></ul><ul><li>Course calendars </li></ul><u...
Quality Assurance <ul><li>Multi skilled course team in course materials and curriculum development  </li></ul><ul><li>Cont...
OU Directly teaching students in… <ul><li>Austria </li></ul><ul><li>Belgium </li></ul><ul><li>Canada </li></ul><ul><li>Cyp...
OU Partnerships in… <ul><li>Brazil  </li></ul><ul><li>Bulgaria – NBU </li></ul><ul><li>China – PKU, CCRTVU </li></ul><ul><...
Secret of success… <ul><li>For 40 years… </li></ul><ul><li>And >1 Million graduates… </li></ul><ul><li>… ? </li></ul>
Foundation stones <ul><li>Course team – peer reviewed materials </li></ul><ul><li>Central infrastructure </li></ul><ul><li...
The key <ul><li>People… </li></ul><ul><li>Goodwill… </li></ul><ul><li>Tutors… </li></ul>
The key <ul><li>The tutor  </li></ul><ul><li>His/her support for the student </li></ul><ul><li>Facilitating student self h...
People in touch with people system Full time staff 8000 ALs
How do you support? <ul><li>You’re the expert </li></ul><ul><li>You’re the teacher </li></ul><ul><li>You’re the educationa...
DL students unique problems <ul><li>Studying alone </li></ul><ul><li>At home </li></ul><ul><li>Isolated </li></ul><ul><li>...
Motivating students to study <ul><li>Students study from home  </li></ul><ul><li>Have contact via email/phone/occasional t...
Pace and level <ul><li>Students need to know that they are studying at  </li></ul><ul><ul><li>the right pace  </li></ul></...
 
 
 
Assessment is important  Why? <ul><li>Outcomes of assessment matter to:  </li></ul><ul><ul><li>self-esteem </li></ul></ul>...
Formative and summative assessment <ul><li>summative  assessment:  </li></ul><ul><ul><li>contributes to final grade  </li>...
Module tests, saqs <ul><li>Enables learners to monitor their understanding and progress </li></ul><ul><li>It should be dia...
Formative assessment, activities, tests <ul><li>Exists within course texts  </li></ul><ul><ul><li>Self Assessment Question...
Summative assessment <ul><li>Most OU assessment is summative </li></ul><ul><li>Students are highly motivated if their grad...
Forms of assessment <ul><li>Assessment </li></ul><ul><ul><li>Multiple choice (module tests?) </li></ul></ul><ul><ul><li>Tu...
Possible tutor generated VLE  quizzes <ul><li>Multiple choice </li></ul><ul><ul><li>have to have a correct answer </li></u...
OU continuous assessment <ul><li>Tutor marked assignments (TMAs) </li></ul><ul><ul><li>usually but not always summative </...
Tutor marked assignments <ul><li>Key teaching tool for tutor </li></ul><ul><li>WIPO DL courses: One2one and VLE forum </li...
Assessment and learning <ul><li>Some students are  assignment focused </li></ul><ul><ul><li>they study the minimum require...
The key role of tutors: what students expect <ul><li>contact at the beginning of the course  </li></ul><ul><li>providing c...
The key role of tutors: what you provide <ul><li>You’re the expert </li></ul><ul><li>You’re the teacher </li></ul><ul><li>...
Tutoring online
 
 
Tutor networking/sharing online
Managers should network too
The key role of tutors: what you provide <ul><li>You’re the expert </li></ul><ul><li>You’re the teacher </li></ul><ul><li>...
Thanks and Qs
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Wipo Key Role Of Tutors

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Keynote address at the WIPO Academy Workshop on Distance Learning on the key role of tutors in a distance learning context

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Wipo Key Role Of Tutors

  1. 1. WIPO Academy: The key role of tutors Ray Corrigan Senior Lecturer in Technology
  2. 2. OU Origins and teaching methods <ul><li>Charter granted 1969 </li></ul><ul><li>First student intake 1971 </li></ul><ul><li>First Degree Ceremony 1973 with 900 graduates </li></ul><ul><li>All students receive tutorial support </li></ul><ul><li>Blended learning </li></ul>
  3. 3. The Open University in 2009 <ul><li>Europe’s biggest University </li></ul><ul><li>Currently 250,000 registered students </li></ul><ul><li>In the top five UK universities on teaching quality ratings </li></ul><ul><li>Internationally renowned for excellence of teaching and research </li></ul>
  4. 4. Teaching Quality The Open University is ranked 5th in the UK (above Oxford University) Why? Our tutors 75 St Mark and St John 10 77.4 University College London 9 81.8 Imperial 8 84.6 Essex 7 85.7 Oxford 6 86.7 The Open University 5 87.5 LSE 4 93.8 York 3 94.4 Loughborough 2 96.3 Cambridge 1 Percentage of Subjects Ranked “Excellent” since 1995
  5. 5. People and places <ul><li>1,124 full time academic staff </li></ul><ul><li>1,200 academic related staff </li></ul><ul><li>200 academic staff based in the 13 Regional Centres around the UK </li></ul><ul><li>2000 other staff in design, administrative and operational divisions like student services </li></ul>
  6. 6. People and places <ul><li>8,000 part time tutors </li></ul><ul><li>Exam venues in 90 countries </li></ul><ul><li>OU student population represents 35% of UK part time higher education </li></ul><ul><li>More than 3,000,000 students ‘through our doors’ since 1971 </li></ul>
  7. 7. Tutorial System Allows scaling-up of Operation Full time staff 8000 ALs
  8. 8. Materials can include…. <ul><li>High quality illustrated printed materials </li></ul><ul><li>Course calendars </li></ul><ul><li>CD-ROMs/DVDs for interactive exercises </li></ul><ul><li>DVDs to illustrate case studies </li></ul><ul><li>Websites and e-conferencing </li></ul><ul><li>Web tools </li></ul><ul><li>Study guides </li></ul><ul><li>Residential schools </li></ul><ul><li>Local tutors </li></ul><ul><li>Assignments </li></ul><ul><li>Examination </li></ul>
  9. 9. Quality Assurance <ul><li>Multi skilled course team in course materials and curriculum development </li></ul><ul><li>Continuous assessment / evaluation by students and staff </li></ul><ul><li>Internal and external monitoring of tutors, assessments and examinations </li></ul>
  10. 10. OU Directly teaching students in… <ul><li>Austria </li></ul><ul><li>Belgium </li></ul><ul><li>Canada </li></ul><ul><li>Cyprus </li></ul><ul><li>Denmark </li></ul><ul><li>Finland </li></ul><ul><li>France </li></ul><ul><li>Germany </li></ul><ul><li>Greece </li></ul><ul><li>Ireland </li></ul><ul><li>Italy </li></ul><ul><li>Luxembourg </li></ul><ul><li>Netherlands </li></ul><ul><li>New Zealand </li></ul><ul><li>Portugal </li></ul><ul><li>Spain </li></ul><ul><li>Sweden </li></ul><ul><li>Switzerland </li></ul>
  11. 11. OU Partnerships in… <ul><li>Brazil </li></ul><ul><li>Bulgaria – NBU </li></ul><ul><li>China – PKU, CCRTVU </li></ul><ul><li>Czech Republic – OMI </li></ul><ul><li>Ethiopia – Ministry of Education + BC </li></ul><ul><li>Hong Kong – OUHK </li></ul><ul><li>Hungary – ECBS </li></ul><ul><li>India – NIIT, Delhi University </li></ul><ul><li>Middle East – Arab OU </li></ul><ul><li>New Zealand – OPNZ </li></ul><ul><li>Romania – CODECS </li></ul><ul><li>Russia – IIM LINK </li></ul><ul><li>Singapore – UniSIM </li></ul><ul><li>Slovakia – OMI </li></ul><ul><li>South Africa – UNISA, SBL, edegree </li></ul><ul><li>Spain – UOC </li></ul><ul><li>Uzbekistan </li></ul>
  12. 12. Secret of success… <ul><li>For 40 years… </li></ul><ul><li>And >1 Million graduates… </li></ul><ul><li>… ? </li></ul>
  13. 13. Foundation stones <ul><li>Course team – peer reviewed materials </li></ul><ul><li>Central infrastructure </li></ul><ul><li>Regional infrastructure </li></ul><ul><li>People in touch with people </li></ul>
  14. 14. The key <ul><li>People… </li></ul><ul><li>Goodwill… </li></ul><ul><li>Tutors… </li></ul>
  15. 15. The key <ul><li>The tutor </li></ul><ul><li>His/her support for the student </li></ul><ul><li>Facilitating student self help </li></ul>
  16. 16. People in touch with people system Full time staff 8000 ALs
  17. 17. How do you support? <ul><li>You’re the expert </li></ul><ul><li>You’re the teacher </li></ul><ul><li>You’re the educational adviser </li></ul><ul><li>You’re the ‘critical friend’ (adviser) </li></ul><ul><li>You’re the personal contact </li></ul><ul><li>You’re the friendly face </li></ul><ul><li>You’re the motivator </li></ul>
  18. 18. DL students unique problems <ul><li>Studying alone </li></ul><ul><li>At home </li></ul><ul><li>Isolated </li></ul><ul><li>Real life problems </li></ul><ul><li>Fitting it in </li></ul><ul><li>Study skills </li></ul>
  19. 19. Motivating students to study <ul><li>Students study from home </li></ul><ul><li>Have contact via email/phone/occasional tutorials/web-tools </li></ul><ul><li>Questions: </li></ul><ul><ul><li>how do they measure their progress? </li></ul></ul><ul><ul><li>how do they gain motivation to study? </li></ul></ul><ul><ul><li>how do they avoid falling behind? </li></ul></ul>
  20. 20. Pace and level <ul><li>Students need to know that they are studying at </li></ul><ul><ul><li>the right pace </li></ul></ul><ul><ul><li>the right level </li></ul></ul><ul><li>Pace is partially addressed by using a calendar which says where students should be within the course </li></ul>
  21. 24. Assessment is important Why? <ul><li>Outcomes of assessment matter to: </li></ul><ul><ul><li>self-esteem </li></ul></ul><ul><li>Grades crucial to </li></ul><ul><ul><li>career advancement, further educational opportunities, sponsorship </li></ul></ul><ul><li>Helps to schedule pace of study </li></ul><ul><li>Provides motivation </li></ul>
  22. 25. Formative and summative assessment <ul><li>summative assessment: </li></ul><ul><ul><li>contributes to final grade </li></ul></ul><ul><li>formative assessment, module tests, saqs: </li></ul><ul><ul><li>helps student reflect and assess progress without having to worry about influencing grade </li></ul></ul><ul><li>Tutor role – generating teaching activities and sample answers </li></ul>
  23. 26. Module tests, saqs <ul><li>Enables learners to monitor their understanding and progress </li></ul><ul><li>It should be diagnostic so feedback is designed to identify areas in need of improvement </li></ul><ul><li>Helpful if start early in the course </li></ul>
  24. 27. Formative assessment, activities, tests <ul><li>Exists within course texts </li></ul><ul><ul><li>Self Assessment Questions (SAQ) and activities </li></ul></ul><ul><ul><li>In Text Questions (ITQ) </li></ul></ul><ul><li>Generated by tutors </li></ul><ul><li>These are used to enable students to engage with texts </li></ul><ul><li>They interrupt reading in order to avoid the illusion that simply reading the text is providing sufficient understanding </li></ul>
  25. 28. Summative assessment <ul><li>Most OU assessment is summative </li></ul><ul><li>Students are highly motivated if their grade depends on doing the work </li></ul><ul><li>WIPO DL course exams </li></ul>
  26. 29. Forms of assessment <ul><li>Assessment </li></ul><ul><ul><li>Multiple choice (module tests?) </li></ul></ul><ul><ul><li>Tutor generated VLE tests? </li></ul></ul><ul><li>End of course assessment </li></ul><ul><ul><li>Examination </li></ul></ul><ul><ul><li>Dissertation: i.e. project report, essay </li></ul></ul>
  27. 30. Possible tutor generated VLE quizzes <ul><li>Multiple choice </li></ul><ul><ul><li>have to have a correct answer </li></ul></ul><ul><li>Automatic marking possible </li></ul><ul><ul><li>in some cases can design automatic feedback to give guidance on why students might have chosen the wrong answer </li></ul></ul><ul><li>If designed well they don’t have to be set around numerical questions </li></ul><ul><li>They don’t test students ability to explain answers </li></ul>
  28. 31. OU continuous assessment <ul><li>Tutor marked assignments (TMAs) </li></ul><ul><ul><li>usually but not always summative </li></ul></ul><ul><ul><li>designed to: </li></ul></ul><ul><ul><ul><li>assess and grade students as they progress on a course </li></ul></ul></ul><ul><ul><ul><li>provide feedback on progress and how to improve </li></ul></ul></ul><ul><li>Typically 6 TMAs on a 60 point course and 4 on a 30 point course </li></ul>
  29. 32. Tutor marked assignments <ul><li>Key teaching tool for tutor </li></ul><ul><li>WIPO DL courses: One2one and VLE forum </li></ul><ul><li>Feedback as important as grade awarded </li></ul><ul><li>Tutors spend about an hour marking and commenting on each assignment </li></ul><ul><li>Comments have to motivate as well as inform students </li></ul><ul><ul><li>should if possible be positive </li></ul></ul><ul><ul><li>must be clear as to exactly why and where marks were lost </li></ul></ul>
  30. 33. Assessment and learning <ul><li>Some students are assignment focused </li></ul><ul><ul><li>they study the minimum required to pass each assignment </li></ul></ul><ul><li>Many more are assignment conscious </li></ul><ul><ul><li>assignments have a substantial influence over their study behaviour </li></ul></ul><ul><li>Students spend most time on what is assessed </li></ul><ul><li>Tutor role to help focus </li></ul>
  31. 34. The key role of tutors: what students expect <ul><li>contact at the beginning of the course </li></ul><ul><li>providing constructive feedback </li></ul><ul><li>giving online or face-to-face tutorial support </li></ul><ul><li>facilitating the exchange of ideas between students </li></ul><ul><li>guiding them in their studies and monitoring their progress </li></ul><ul><li>helping them to prepare for an exam </li></ul><ul><li>referring them to their regional or national centre for support </li></ul>
  32. 35. The key role of tutors: what you provide <ul><li>You’re the expert </li></ul><ul><li>You’re the teacher </li></ul><ul><li>You’re the educational adviser </li></ul><ul><li>You’re the ‘critical friend’ adviser </li></ul><ul><li>You’re the personal contact </li></ul><ul><li>You’re the friendly face </li></ul><ul><li>You’re the motivator </li></ul><ul><li>You’re connected to WIPO and other tutors </li></ul>
  33. 36. Tutoring online
  34. 39. Tutor networking/sharing online
  35. 40. Managers should network too
  36. 41. The key role of tutors: what you provide <ul><li>You’re the expert </li></ul><ul><li>You’re the teacher </li></ul><ul><li>You’re the educational adviser </li></ul><ul><li>You’re the ‘critical friend’ adviser </li></ul><ul><li>You’re the personal contact </li></ul><ul><li>You’re the friendly face </li></ul><ul><li>You’re the motivator </li></ul><ul><li>You’re linked to WIPO, other tutors & students </li></ul>
  37. 42. Thanks and Qs
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