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Emerging Markets
Over The Air (London)
      Sep, 2010

       Raj Singh
   www.rajansingh.com
      @mobileraj
Agenda
• Market data
• Case studies
• Your input!



          Let’s make this a discussion
What the Telecom Analysts Think?
Where Are the Subs?
          55K

                             200M



          78M

  270M                              110M
                             747M
                      488M

         174M

                45M
Population   ≠   Money
PCs Versus SIM Cards
Maybe Start With Youths?
Average Selling Price
Interesting Correlation
Smartphones Versus Featurephones
The Role of Mobile in Emerging
           Markets
ME & Africa Wins
App Retention
Mobile Advertising
Many Business Models
Advanced Markets                Emerging Markets


               Premium Apps

   Virtual Goods

                            Free

                   Mobile Ads

                          Branded
                                   Operator
                                   Licensing
                          OEM Licensing

                                   Gift Cards
Common Misconceptions
• Low price, high volume?
  – iPhone users :)
• Data is expensive?
  – Nigeria charges $1-2 / month for unlimited data
• 3G isn’t there?
  – Parts of Africa are deploying 4G; not stymied by
    backward support of 2G
• Ad dollars are low?
  – In India, ad dollars on mobile are higher than on PC
Case Study: Nokia Music
                             • Music publishers do not make
                               money outside of the top 5
                               countries (piracy!)
                             • Nokia launches Come With Music
                                 – All you can eat full-track download
                                   when you buy the phone
                                 – Nokia adds $50 to the BOM and pays
                                   $30 to the publishers/labels
                                   (estimated)
                             • Available in 10+ emerging countries
                               and growing
Biz Model: Consumer pays, music publishers get rev-share
Case Study: Mig33
• Mobile social network
• 40M registered user
  predominantly in SE Asia
• Revenue model driven through
  the exchange of virtual goods
  via operator billing
• WAP and J2ME lead!

Biz Model: Consumer pays, operator rev-share
Case Study: Mobile Retail (China)
    • Operators are the bank
         – China Mobile bills through national bank
         – Vivo links with Caixa (Brazil national bank)
    • mCommerce in emerging countries first?




Biz Model: Consumer pays, operator (and retail?) rev-share
Case Study: Micro-Prenuer
• Mobile devices were too expensive
  in villages in parts of Bangladesh
• Govts in partnership with Grameen
  Phone give females, subsidized
  mobile devices
• Female micro-prenuers would rent
  use of the phone to other villagers
  (eg one phone roped to a pole in the
  middle of the village)
• Enabled wealth amongst poorer
  female population
• Brought mobile phone access to the
  village
Biz Model: New local economies
Case Study: Mobile Health (Turk
                     Telekom)
                                     Ministry of
   Pharmaceuticals                     Health      Hospitals




                                                   Physicians
 Turk Telekom


                                                   Patients
                                    Public
Biz Model: Consumer, Operator pay
Case Study: Opera Mini / Vodafone
                                    • Opera Mini’s proxy based
                                      approach compresses data
                                      before it’s sent to the device
                                    • Significant benefits for low-
                                      speed networks and/or prepaid
                                      markets
                                    • Of Mini’s 60M+ subs, a majority
                                      are in emerging markets
                                      representing 25B+ pageviews
                                    • Vodafone has launched Opera
                                      Mini on it’s emerging market
                                      handsets

Biz Model: Operator pays or Free; Search/Advertising
Case Study: Mobile Browsing
• Mobile is primary browsing device
• Not everyone can afford internet on
  their phone so it is often shared
  amongst family members
• Some emerging market phones have
  integrated projectors so the screen
  can be projected onto a wall (to make
  a more enjoyable browsing
  experience)
• Phone can be used with a Bluetooth
  keyboard and mouse to simulate a
  desktop PC experience
Biz Model: OEM; Operator data revenue
Case Study: Mobile Payments and Banking
 • Much of the emerging market lacks
   banking infrastructure
 • Operator stores could facilitate banking
   transactions through a partnership with a
   real bank in Kenya (powered by M-Pesa)
 • Consumers have more trust for the
   operator than their bank since it is a
   brand they use daily and they are already
   used to depositing money onto their SIM
   card
 • M-Pesa has 10M registered users and
   claims to manage almost 50% of all
   commerce in Kenya
 • 17K M-Pesa agents compared to 840
   banks and 150 ATMs

Biz Model: Free, Operator rev-share
Case Study: Microsoft OneApp (South
                     Africa)
                                   • Feature-phone app targeted at
                                     data-cost sensitive markets
                                     (prepaid markets)
                                   • Similar to “SMS browsers” but
                                     does use highly compressed
                                     data for transport
                                   • Access most popular services
                                     (eg Facebook) like Opera Mini
                                     but with even more
                                     compression; uses server-side
                                     rendering (Microsoft DeepFish)

Biz Model: Consumer pays data, operator rev-share
Case Study: Nokia Life Tools (India)
                                    • Suite of services /
                                      information targeted at
                                      India’s farmers
                                    • Real-time prices for
                                      subsidies (eg fruit, wheat)
                                    • Real-time prices for
                                      farmer’s needs (eg
                                      pesticides)
                                    • Weather reports for farm
                                      planning
Biz Model: Consumer pays data, operator rev-share
Case Study: USSD (Brazil)
• 2G networks and prepaid data
  make browsing the internet
  expensive
• Mobile-XL, Shorthand Mobile,
  Eyeline.mobi offer J2ME apps
  that effectively create a UI using
  SMS for transport (instead of
  data)
• Think front-end UI to SMS
  services like Google Search
• Great success in 2G countries –
  drives cheaper SMS volume
Biz Model: Consumer pays SMS, operator rev-share
Case Study: Facebook Zero (And Friendster)

 • Philippines and others charge for 1-
   day of data access (50 cents est.) for
   unlimited access to a service (eg
   Friendster)
 • Significant revenue stream for
   Friendster and other popular services
   (represents more than even the
   desktop website in advanced
   markets)
 • Operator drives data subs with longer
   term goal of moving to post-paid and
   de-commoditizing (with dual-SIM
   phones)
 • Facebook offers same promotion (like
   Friendster) but forgoes the rev-share
 • Facebook Zero takes it a step further;
   use FB to get subs hooked to data!
Biz Model: Free!
Case Study: Blackberry Messenger (Colombia)

 • Even SMS can get
   expensive
 • Use BBM and I can message
   my friends for free
 • Offered via operators for a
   monthly tariff
 • Has had great success and
   why BB is the #1
   smartphone in much of SA


Biz Model: Consumer pays for BBM plan, operator rev-share
Case Study: SMS GupShup (India)
• SMS driven social network
  launched in the past 2 yrs
  (when Facebook, Orkut and
  others were already present)
• Represents 7-8% of all SMS
  volume in India
• Revenue generated via SMS
  group sponsored ads
Other Case Studies
 • Dual-SIM phones (commoditize operator) with
   flash lights
 • Youth journalism in Kenya
 • Send email via SMS in the Philippines
 • Bicycle charge kit to recharge your phone
 • Mobile banking in South Africa with MTN
 • Telemedicine in India
 • China to be Android’s #1 country

Biz Model: Consumer pays, operator rev-share
Why Go Emerging?
• Younger and larger audience = larger social
  graph
• Very high mobile engagement
• Less competitive
• Cheaper data (no phone subsidies), and
  fast(er) networks coming!

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Over the air emerging markets - raj singh

  • 1. Emerging Markets Over The Air (London) Sep, 2010 Raj Singh www.rajansingh.com @mobileraj
  • 2. Agenda • Market data • Case studies • Your input! Let’s make this a discussion
  • 3. What the Telecom Analysts Think?
  • 4. Where Are the Subs? 55K 200M 78M 270M 110M 747M 488M 174M 45M
  • 5. Population ≠ Money
  • 11. The Role of Mobile in Emerging Markets
  • 12. ME & Africa Wins
  • 15. Many Business Models Advanced Markets Emerging Markets Premium Apps Virtual Goods Free Mobile Ads Branded Operator Licensing OEM Licensing Gift Cards
  • 16. Common Misconceptions • Low price, high volume? – iPhone users :) • Data is expensive? – Nigeria charges $1-2 / month for unlimited data • 3G isn’t there? – Parts of Africa are deploying 4G; not stymied by backward support of 2G • Ad dollars are low? – In India, ad dollars on mobile are higher than on PC
  • 17. Case Study: Nokia Music • Music publishers do not make money outside of the top 5 countries (piracy!) • Nokia launches Come With Music – All you can eat full-track download when you buy the phone – Nokia adds $50 to the BOM and pays $30 to the publishers/labels (estimated) • Available in 10+ emerging countries and growing Biz Model: Consumer pays, music publishers get rev-share
  • 18. Case Study: Mig33 • Mobile social network • 40M registered user predominantly in SE Asia • Revenue model driven through the exchange of virtual goods via operator billing • WAP and J2ME lead! Biz Model: Consumer pays, operator rev-share
  • 19. Case Study: Mobile Retail (China) • Operators are the bank – China Mobile bills through national bank – Vivo links with Caixa (Brazil national bank) • mCommerce in emerging countries first? Biz Model: Consumer pays, operator (and retail?) rev-share
  • 20. Case Study: Micro-Prenuer • Mobile devices were too expensive in villages in parts of Bangladesh • Govts in partnership with Grameen Phone give females, subsidized mobile devices • Female micro-prenuers would rent use of the phone to other villagers (eg one phone roped to a pole in the middle of the village) • Enabled wealth amongst poorer female population • Brought mobile phone access to the village Biz Model: New local economies
  • 21. Case Study: Mobile Health (Turk Telekom) Ministry of Pharmaceuticals Health Hospitals Physicians Turk Telekom Patients Public Biz Model: Consumer, Operator pay
  • 22. Case Study: Opera Mini / Vodafone • Opera Mini’s proxy based approach compresses data before it’s sent to the device • Significant benefits for low- speed networks and/or prepaid markets • Of Mini’s 60M+ subs, a majority are in emerging markets representing 25B+ pageviews • Vodafone has launched Opera Mini on it’s emerging market handsets Biz Model: Operator pays or Free; Search/Advertising
  • 23. Case Study: Mobile Browsing • Mobile is primary browsing device • Not everyone can afford internet on their phone so it is often shared amongst family members • Some emerging market phones have integrated projectors so the screen can be projected onto a wall (to make a more enjoyable browsing experience) • Phone can be used with a Bluetooth keyboard and mouse to simulate a desktop PC experience Biz Model: OEM; Operator data revenue
  • 24. Case Study: Mobile Payments and Banking • Much of the emerging market lacks banking infrastructure • Operator stores could facilitate banking transactions through a partnership with a real bank in Kenya (powered by M-Pesa) • Consumers have more trust for the operator than their bank since it is a brand they use daily and they are already used to depositing money onto their SIM card • M-Pesa has 10M registered users and claims to manage almost 50% of all commerce in Kenya • 17K M-Pesa agents compared to 840 banks and 150 ATMs Biz Model: Free, Operator rev-share
  • 25. Case Study: Microsoft OneApp (South Africa) • Feature-phone app targeted at data-cost sensitive markets (prepaid markets) • Similar to “SMS browsers” but does use highly compressed data for transport • Access most popular services (eg Facebook) like Opera Mini but with even more compression; uses server-side rendering (Microsoft DeepFish) Biz Model: Consumer pays data, operator rev-share
  • 26. Case Study: Nokia Life Tools (India) • Suite of services / information targeted at India’s farmers • Real-time prices for subsidies (eg fruit, wheat) • Real-time prices for farmer’s needs (eg pesticides) • Weather reports for farm planning Biz Model: Consumer pays data, operator rev-share
  • 27. Case Study: USSD (Brazil) • 2G networks and prepaid data make browsing the internet expensive • Mobile-XL, Shorthand Mobile, Eyeline.mobi offer J2ME apps that effectively create a UI using SMS for transport (instead of data) • Think front-end UI to SMS services like Google Search • Great success in 2G countries – drives cheaper SMS volume Biz Model: Consumer pays SMS, operator rev-share
  • 28. Case Study: Facebook Zero (And Friendster) • Philippines and others charge for 1- day of data access (50 cents est.) for unlimited access to a service (eg Friendster) • Significant revenue stream for Friendster and other popular services (represents more than even the desktop website in advanced markets) • Operator drives data subs with longer term goal of moving to post-paid and de-commoditizing (with dual-SIM phones) • Facebook offers same promotion (like Friendster) but forgoes the rev-share • Facebook Zero takes it a step further; use FB to get subs hooked to data! Biz Model: Free!
  • 29. Case Study: Blackberry Messenger (Colombia) • Even SMS can get expensive • Use BBM and I can message my friends for free • Offered via operators for a monthly tariff • Has had great success and why BB is the #1 smartphone in much of SA Biz Model: Consumer pays for BBM plan, operator rev-share
  • 30. Case Study: SMS GupShup (India) • SMS driven social network launched in the past 2 yrs (when Facebook, Orkut and others were already present) • Represents 7-8% of all SMS volume in India • Revenue generated via SMS group sponsored ads
  • 31. Other Case Studies • Dual-SIM phones (commoditize operator) with flash lights • Youth journalism in Kenya • Send email via SMS in the Philippines • Bicycle charge kit to recharge your phone • Mobile banking in South Africa with MTN • Telemedicine in India • China to be Android’s #1 country Biz Model: Consumer pays, operator rev-share
  • 32. Why Go Emerging? • Younger and larger audience = larger social graph • Very high mobile engagement • Less competitive • Cheaper data (no phone subsidies), and fast(er) networks coming!