15. Many Business Models
Advanced Markets Emerging Markets
Premium Apps
Virtual Goods
Free
Mobile Ads
Branded
Operator
Licensing
OEM Licensing
Gift Cards
16. Common Misconceptions
• Low price, high volume?
– iPhone users :)
• Data is expensive?
– Nigeria charges $1-2 / month for unlimited data
• 3G isn’t there?
– Parts of Africa are deploying 4G; not stymied by
backward support of 2G
• Ad dollars are low?
– In India, ad dollars on mobile are higher than on PC
17. Case Study: Nokia Music
• Music publishers do not make
money outside of the top 5
countries (piracy!)
• Nokia launches Come With Music
– All you can eat full-track download
when you buy the phone
– Nokia adds $50 to the BOM and pays
$30 to the publishers/labels
(estimated)
• Available in 10+ emerging countries
and growing
Biz Model: Consumer pays, music publishers get rev-share
18. Case Study: Mig33
• Mobile social network
• 40M registered user
predominantly in SE Asia
• Revenue model driven through
the exchange of virtual goods
via operator billing
• WAP and J2ME lead!
Biz Model: Consumer pays, operator rev-share
19. Case Study: Mobile Retail (China)
• Operators are the bank
– China Mobile bills through national bank
– Vivo links with Caixa (Brazil national bank)
• mCommerce in emerging countries first?
Biz Model: Consumer pays, operator (and retail?) rev-share
20. Case Study: Micro-Prenuer
• Mobile devices were too expensive
in villages in parts of Bangladesh
• Govts in partnership with Grameen
Phone give females, subsidized
mobile devices
• Female micro-prenuers would rent
use of the phone to other villagers
(eg one phone roped to a pole in the
middle of the village)
• Enabled wealth amongst poorer
female population
• Brought mobile phone access to the
village
Biz Model: New local economies
21. Case Study: Mobile Health (Turk
Telekom)
Ministry of
Pharmaceuticals Health Hospitals
Physicians
Turk Telekom
Patients
Public
Biz Model: Consumer, Operator pay
22. Case Study: Opera Mini / Vodafone
• Opera Mini’s proxy based
approach compresses data
before it’s sent to the device
• Significant benefits for low-
speed networks and/or prepaid
markets
• Of Mini’s 60M+ subs, a majority
are in emerging markets
representing 25B+ pageviews
• Vodafone has launched Opera
Mini on it’s emerging market
handsets
Biz Model: Operator pays or Free; Search/Advertising
23. Case Study: Mobile Browsing
• Mobile is primary browsing device
• Not everyone can afford internet on
their phone so it is often shared
amongst family members
• Some emerging market phones have
integrated projectors so the screen
can be projected onto a wall (to make
a more enjoyable browsing
experience)
• Phone can be used with a Bluetooth
keyboard and mouse to simulate a
desktop PC experience
Biz Model: OEM; Operator data revenue
24. Case Study: Mobile Payments and Banking
• Much of the emerging market lacks
banking infrastructure
• Operator stores could facilitate banking
transactions through a partnership with a
real bank in Kenya (powered by M-Pesa)
• Consumers have more trust for the
operator than their bank since it is a
brand they use daily and they are already
used to depositing money onto their SIM
card
• M-Pesa has 10M registered users and
claims to manage almost 50% of all
commerce in Kenya
• 17K M-Pesa agents compared to 840
banks and 150 ATMs
Biz Model: Free, Operator rev-share
25. Case Study: Microsoft OneApp (South
Africa)
• Feature-phone app targeted at
data-cost sensitive markets
(prepaid markets)
• Similar to “SMS browsers” but
does use highly compressed
data for transport
• Access most popular services
(eg Facebook) like Opera Mini
but with even more
compression; uses server-side
rendering (Microsoft DeepFish)
Biz Model: Consumer pays data, operator rev-share
26. Case Study: Nokia Life Tools (India)
• Suite of services /
information targeted at
India’s farmers
• Real-time prices for
subsidies (eg fruit, wheat)
• Real-time prices for
farmer’s needs (eg
pesticides)
• Weather reports for farm
planning
Biz Model: Consumer pays data, operator rev-share
27. Case Study: USSD (Brazil)
• 2G networks and prepaid data
make browsing the internet
expensive
• Mobile-XL, Shorthand Mobile,
Eyeline.mobi offer J2ME apps
that effectively create a UI using
SMS for transport (instead of
data)
• Think front-end UI to SMS
services like Google Search
• Great success in 2G countries –
drives cheaper SMS volume
Biz Model: Consumer pays SMS, operator rev-share
28. Case Study: Facebook Zero (And Friendster)
• Philippines and others charge for 1-
day of data access (50 cents est.) for
unlimited access to a service (eg
Friendster)
• Significant revenue stream for
Friendster and other popular services
(represents more than even the
desktop website in advanced
markets)
• Operator drives data subs with longer
term goal of moving to post-paid and
de-commoditizing (with dual-SIM
phones)
• Facebook offers same promotion (like
Friendster) but forgoes the rev-share
• Facebook Zero takes it a step further;
use FB to get subs hooked to data!
Biz Model: Free!
29. Case Study: Blackberry Messenger (Colombia)
• Even SMS can get
expensive
• Use BBM and I can message
my friends for free
• Offered via operators for a
monthly tariff
• Has had great success and
why BB is the #1
smartphone in much of SA
Biz Model: Consumer pays for BBM plan, operator rev-share
30. Case Study: SMS GupShup (India)
• SMS driven social network
launched in the past 2 yrs
(when Facebook, Orkut and
others were already present)
• Represents 7-8% of all SMS
volume in India
• Revenue generated via SMS
group sponsored ads
31. Other Case Studies
• Dual-SIM phones (commoditize operator) with
flash lights
• Youth journalism in Kenya
• Send email via SMS in the Philippines
• Bicycle charge kit to recharge your phone
• Mobile banking in South Africa with MTN
• Telemedicine in India
• China to be Android’s #1 country
Biz Model: Consumer pays, operator rev-share
32. Why Go Emerging?
• Younger and larger audience = larger social
graph
• Very high mobile engagement
• Less competitive
• Cheaper data (no phone subsidies), and
fast(er) networks coming!