The document discusses how higher education needs to change to remain relevant as the world transitions from analog to digital, from isolated to connected, and from closed to open. It argues that institutions will become irrelevant by 2020 if they do not innovate and embrace openness. Specifically, it suggests that higher education needs to follow the trend of openness seen on the internet by making course content, support services, and opportunities for social connection and creativity openly available online in order to connect with students and meet their increasingly unmet needs in a changing digital world. It maintains that not innovating is a policy decision that will negatively impact students and the long-term sustainability of institutions.