2. Ten Commandments of Human Relations
1. Speak graciously to people.
2. Smile at people.
3. Call people by first name.
4. Be friendly and helpful.
5. Be cordial.
6. Be genuinely interested in people.
7. Be generous with praise, be cautious with
criticism.
8. Be considerate of the feelings of others.
9. Be thoughtful of the opinion of others.
10. Be alert to give service.
3.
4. To maintain good human relations:
1. Give compliments and praises freely.
2. Be fair always.
3. Keep secrets.
4. Criticize or argue tactfully.
5. Admit your mistakes.
6. Recognize the merits of others' opinions.
7. Be grateful always.
8. Give credit to whom credit is due.
9. Be honest.
10. Maintain a moderate level of humility.
11. Be kind, generous, and helpful.
5. 12. Be friendly.
13. Be dependable, responsible, and keep
promises.
14. Be punctual.
15. Be resourceful, hardworking, and frugal.
16. Be cooperative in group undertakings.
17. Be firm with your reasoned convictions.
18. Shun vices.
19. Respect the convictions, beliefs, and practices
of others.
20. Maintain a decent and socially approved love
life.
21. Be a good, law-abiding citizen.
7. Qualities of a Leader
According to Kagan and Havemann
• Persistence
• Dependability
• Self-Confidence
• Popularity
• Good Speech
• Participation in activities
According to Ruch
• Physically Healthy
• Greatly Energized
• Easily Predictable
• Aloof from the Masses
• Not too far above the crowd
• Knowledgeable on human motives
• Consistent in unifying his followers
8. According to Morgan (almost the same with
Kagan and Havemann)
Filipino Leaders advocate the ff. qualities:
• High mental ability
• Honesty (very important)
• Credibility
• Experience
• Firmness in his convictions
• Righteousness
• Self-sacrifice
• Knowledgeability
• Willingness to take risk
• Vision
• With good human relations
• With technical skill
9. Leadership Foundation Defines Leadership
L - Leadership is loyalty to God, country, and people.
E - Enthusiasm, energy to help and serve others.
A - Action, accomplishment, achievement.
D - Dedication, discipline, dignity, dependability, de-votion to
duty, daring, determination, decisiveness for the general welfare.
E - Excellence, exemplary work for others to follow and emulate.
R - Reliability, responsibility, respect for the law and the rights
of others, reconciliation for peace and unity, fairness in rewarding.
S - Sincerity, service, self-sacrifice, social justice to make life better
for mankind, self-confidence, oral proficiency.
H - Hear the people talk about their objections. The objec-tions
may be overcome by an impassioned appeal.
I - Interest the people more. Motivate them and use all kinds of
motivation.
P - Persist in pushing through the idea. Do not give up so easily.
10. Theories about the Emergence of Leaders
1. Situational theory
2. Personal behavior theory
3. Supportive or participatory theory
4. Sociological theory
5. Psychological theory
6. Autocratic theory
7. Supernatural powers theory
8. Inheritance theory
9. Accident theory
10.Prestige theory
11.Personality traits theory
11. Kinds or Types of Leaders
According to Status
a. Formal leader
b. Informal or Contributing leader
According to Managerial Grid
a. Autocrat
b. Missionary
c. Compromiser
d. Deserter
e. Executive
According to Manner of Participation
a. Autocratic
b. Participatory
c. Free rein
According to Democratic Practices
a. Authoritarian
b. Democratic
12. General Functions of a Leader
Summarizing, the general functions
of a leader are:
a. Planning
b. Organizing
c. Staffing
d. Directing
e. Coordinating
f. Budgeting
These are acronymed POSDCORB.
