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TransformingTransformingComplaintsintoCOMMITMENTCOMMITMENT
Personal Mastery Programs (PMP)y g ( )A team of former business owners andcorporate managers based in Michigan.“Our missio...
OUTCOMES FOR TODAY’S CONFERENCE1 Each of you will engage in a valuable inquiry1. Each of you will engage in a valuable inq...
HIGH-IMPACT LEARNINGCONCEPTCONCEPT + EXPERIENCE+ EXPERIENCE =HIGH-IMPACTLEARNINGHIGH-IMPACTLEARNINGLEARNINGLEARNINGWe enga...
What is a LEADER?DO BEDO BEBE DOPERSONAL MASTERY PROGRAMSTRANSFORMING ORGANIZATIONS THROUGH PERSONAL GROWTH
Without lifting your pen, connect all 9 dots below with4 pen strokes.(If you’ve seen this illustration before please don’t...
Without lifting your pen, connect all 9 dots belowwith 4 pen strokes.(If you’ve seen this illustration before please don’t...
Without lifting your pen, connect all 9 dots belowwith 4 pen strokes.(If ’ thi ill t ti b f l d ’t(If you’ve seen this ill...
As a Leader:As a Leader:What are you complainingabout?about?Complaint:Statement of disapprovalStatement of disapprovalrega...
Complaints Reveal CommitmentsComplaints Reveal CommitmentsWh t it t l dWhat commitments as a leader areimplied in your com...
The Language of Complaint tellsg g pus, and others, what we cannotstand.stand.The Language of Commitmenttells us and other...
CREATIVE TENSION•…the ability to keep both a clear view of the…the ability to keep both a clear view of thecurrent reality...
WHO IS RESPONSIBLE FOR YOUR DREAMNOT BEING MORE FULLY REALIZED?PERSONAL MASTERY PROGRAMSTRANSFORMING ORGANIZATIONS THROUGH...
SUCCESS STRATEGY PROFILEPlease check each word or phrase that you feel isdescriptive of you:IMPATIENTCONTROLLINGAGGRESSIVE...
SUCCESS STRATEGYC l I iControl InteractionPerfection StabilityPERSONAL MASTERY PROGRAMSTRANSFORMING ORGANIZATIONS THROUGH ...
COUNTER COMMITMENT:Success Strategy/Comfort Zonecomfort commitmentcomfort commitmentPERSONAL MASTERY PROGRAMSTRANSFORMING ...
ENCOURAGING PERSONALVISIONShared visions emerge frompersonal visionpersonal vision.PERSONAL MASTERY PROGRAMSTRANSFORMING O...
PERSONAL LIFE VISIONPERSONAL LIFE VISIONThe ultimate source of personalpower comes from the willingnesspower comes from th...
ACCOMPLISHMENT STRUCTURE• What is the primary GOAL in a hockey game?• How can you tell how many goals have been scored?• W...
POWER TRIANGLEQuantifiableResults(QR’s)VISION(QR s)SHAREDMISSION(PURPOSE)(PURPOSE)GOALS(MULTI)PERSONAL MASTERY PROGRAMSTRA...
• What is Leadership?Creating a view of the future that otherssee as their own.• What is Management?Creating agreements fo...
Wh i C hi ?• A support structure for a person’sWhat is Coaching?A support structure for a person scommitment.• Generating ...
Coaching: Generating a request from anotherfor support.1. Meet individually with your team and determinewhat their persona...
What actions will you take, by when, to putwhat you learned today to work?what you learned today to work?PERSONAL MASTERY ...
EVERY GREAT PERFORMER HAS A COACH –Your next step is to get a COACH to support, remind,help, cajole, badger, and do whatev...
Who will you ask to be your coach?PERSONAL MASTERY PROGRAMSTRANSFORMING ORGANIZATIONS THROUGH PERSONAL GROWTH
W k h F db kWorkshop FeedbackandNo-Charge Leadership CoachingTo register for your no-charge coaching session,simply fill c...
ACKNOWLEDGEMENTSTHANK YOU!• We gratefully acknowledge the following authors, whose workhas contributed to our programs:has...
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Taller personal mastery

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Transcript of "Taller personal mastery"

  1. 1. TransformingTransformingComplaintsintoCOMMITMENTCOMMITMENT
  2. 2. Personal Mastery Programs (PMP)y g ( )A team of former business owners andcorporate managers based in Michigan.“Our mission is to transform organizations ofindividuals into communities of peopleindividuals into communities of peopleachieving their life visions, while forwardingthe purpose of the enterprise.”PERSONAL MASTERY PROGRAMSTRANSFORMING ORGANIZATIONS THROUGH PERSONAL GROWTH
  3. 3. OUTCOMES FOR TODAY’S CONFERENCE1 Each of you will engage in a valuable inquiry1. Each of you will engage in a valuable inquirythat will add clarity and power to yourcommitments.2 Each of you will receive a concise and useful2. Each of you will receive a concise and usefullearning experience, concepts and tools that can beapplied to your everyday challenges.PERSONAL MASTERY PROGRAMSTRANSFORMING ORGANIZATIONS THROUGH PERSONAL GROWTH
  4. 4. HIGH-IMPACT LEARNINGCONCEPTCONCEPT + EXPERIENCE+ EXPERIENCE =HIGH-IMPACTLEARNINGHIGH-IMPACTLEARNINGLEARNINGLEARNINGWe engage clients in WorkshopsWe engage clients in WorkshopsFollowed by months of one-on-oneCoachingCoachingTo create breakthroughs in effectivenessthat are sustainable.PERSONAL MASTERY PROGRAMSTRANSFORMING ORGANIZATIONS THROUGH PERSONAL GROWTH
  5. 5. What is a LEADER?DO BEDO BEBE DOPERSONAL MASTERY PROGRAMSTRANSFORMING ORGANIZATIONS THROUGH PERSONAL GROWTH
  6. 6. Without lifting your pen, connect all 9 dots below with4 pen strokes.(If you’ve seen this illustration before please don’treveal the solution.)PERSONAL MASTERY PROGRAMSTRANSFORMING ORGANIZATIONS THROUGH PERSONAL GROWTH
  7. 7. Without lifting your pen, connect all 9 dots belowwith 4 pen strokes.(If you’ve seen this illustration before please don’treveal the solution.)PERSONAL MASTERY PROGRAMSTRANSFORMING ORGANIZATIONS THROUGH PERSONAL GROWTH
  8. 8. Without lifting your pen, connect all 9 dots belowwith 4 pen strokes.(If ’ thi ill t ti b f l d ’t(If you’ve seen this illustration before please don’treveal the solution.)PERSONAL MASTERY PROGRAMSTRANSFORMING ORGANIZATIONS THROUGH PERSONAL GROWTH
  9. 9. As a Leader:As a Leader:What are you complainingabout?about?Complaint:Statement of disapprovalStatement of disapprovalregarding the existance of asituation or circumstance.situation or circumstance.
  10. 10. Complaints Reveal CommitmentsComplaints Reveal CommitmentsWh t it t l dWhat commitments as a leader areimplied in your complaint?PERSONAL MASTERY PROGRAMSTRANSFORMING ORGANIZATIONS THROUGH PERSONAL GROWTH
  11. 11. The Language of Complaint tellsg g pus, and others, what we cannotstand.stand.The Language of Commitmenttells us and others what wetells us, and others, what westand for.PERSONAL MASTERY PROGRAMSTRANSFORMING ORGANIZATIONS THROUGH PERSONAL GROWTH
  12. 12. CREATIVE TENSION•…the ability to keep both a clear view of the…the ability to keep both a clear view of thecurrent reality and a well-defined andarticulated personal vision before us.Current PersonalReality VisionPERSONAL MASTERY PROGRAMSTRANSFORMING ORGANIZATIONS THROUGH PERSONAL GROWTH
  13. 13. WHO IS RESPONSIBLE FOR YOUR DREAMNOT BEING MORE FULLY REALIZED?PERSONAL MASTERY PROGRAMSTRANSFORMING ORGANIZATIONS THROUGH PERSONAL GROWTH
  14. 14. SUCCESS STRATEGY PROFILEPlease check each word or phrase that you feel isdescriptive of you:IMPATIENTCONTROLLINGAGGRESSIVETALKATIVEEXPRESSIVEOUTGOING8 7XXxXxAGGRESSIVEDEMANDINGARGUMENTATIVESTUBBORNIMPULSIVEDECISIVEOUTGOINGENTERTAININGPOPULARSOCIABLESPONTANEOUSGOOD MIXERXxXXxXxXXDECISIVETEMPERAMENTALBOLDPRECISETHOROUGHGOOD MIXERTRUSTINGCHARMINGTRADITIONALMETHODICALXXXXXPERFECTIONISTACCURATEDETAILEDSTRUCTUREDCAUTIOUSSLOW TO CHANGEAMIABLEWORRIERPATIENTEASY GOINGXXXXXMETICULOUSHATE CRITICISMSUSPICIOUSPREDICTABLEDIPLOMATICHOLD BACK FEELINGS34XXPERSONAL MASTERY PROGRAMSTRANSFORMING ORGANIZATIONS THROUGH PERSONAL GROWTH
  15. 15. SUCCESS STRATEGYC l I iControl InteractionPerfection StabilityPERSONAL MASTERY PROGRAMSTRANSFORMING ORGANIZATIONS THROUGH PERSONAL GROWTHPerfection Stability
  16. 16. COUNTER COMMITMENT:Success Strategy/Comfort Zonecomfort commitmentcomfort commitmentPERSONAL MASTERY PROGRAMSTRANSFORMING ORGANIZATIONS THROUGH PERSONAL GROWTH
  17. 17. ENCOURAGING PERSONALVISIONShared visions emerge frompersonal visionpersonal vision.PERSONAL MASTERY PROGRAMSTRANSFORMING ORGANIZATIONS THROUGH PERSONAL GROWTH
  18. 18. PERSONAL LIFE VISIONPERSONAL LIFE VISIONThe ultimate source of personalpower comes from the willingnesspower comes from the willingnessto declare and commit to a futurevision for our lives…PERSONAL MASTERY PROGRAMSTRANSFORMING ORGANIZATIONS THROUGH PERSONAL GROWTH
  19. 19. ACCOMPLISHMENT STRUCTURE• What is the primary GOAL in a hockey game?• How can you tell how many goals have been scored?• What is the purpose of scoring goals?• What inspires a world-class athlete to work hardand sacrifice for their success since childhood?and sacrifice for their success since childhood?Wh i h i hi ?PERSONAL MASTERY PROGRAMSTRANSFORMING ORGANIZATIONS THROUGH PERSONAL GROWTH• What unites a championship team?
  20. 20. POWER TRIANGLEQuantifiableResults(QR’s)VISION(QR s)SHAREDMISSION(PURPOSE)(PURPOSE)GOALS(MULTI)PERSONAL MASTERY PROGRAMSTRANSFORMING ORGANIZATIONS THROUGH PERSONAL GROWTH( )
  21. 21. • What is Leadership?Creating a view of the future that otherssee as their own.• What is Management?Creating agreements for specificquantifiable results and applyingrewards and consequences for theoutcomes.PERSONAL MASTERY PROGRAMSTRANSFORMING ORGANIZATIONS THROUGH PERSONAL GROWTH
  22. 22. Wh i C hi ?• A support structure for a person’sWhat is Coaching?A support structure for a person scommitment.• Generating a request from anotherfor support.ppPERSONAL MASTERY PROGRAMSTRANSFORMING ORGANIZATIONS THROUGH PERSONAL GROWTH
  23. 23. Coaching: Generating a request from anotherfor support.1. Meet individually with your team and determinewhat their personal goals are and establish the linkb t th i l l d th l f thbetween their personal goals and the goals of theorganization.2. Build trust by committing to support them in theirefforts to achieve their personal goals.3 Ask frequently if they would like your support3. Ask frequently if they would like your support.PERSONAL MASTERY PROGRAMSTRANSFORMING ORGANIZATIONS THROUGH PERSONAL GROWTH
  24. 24. What actions will you take, by when, to putwhat you learned today to work?what you learned today to work?PERSONAL MASTERY PROGRAMSTRANSFORMING ORGANIZATIONS THROUGH PERSONAL GROWTH
  25. 25. EVERY GREAT PERFORMER HAS A COACH –Your next step is to get a COACH to support, remind,help, cajole, badger, and do whatever it takes tolt t lit d hi i ialter your current reality and achieve your vision .The Coach’s job is to:1. To commit themselves to you achieving your vision. Tobe more committed to your success than even you arebe more committed to your success than even you are.2. To support you in converting intellectual insights intoresults-producing action.3. To engage you in a collaborative dialogue that creates amore powerful perspective and produces new actionsrooted in your vision rather than your success strategy.4. To be courageous enough to be open and honest withyou, even about the most sensitive of issues.5. To hold you accountable for your promises.PERSONAL MASTERY PROGRAMSTRANSFORMING ORGANIZATIONS THROUGH PERSONAL GROWTH
  26. 26. Who will you ask to be your coach?PERSONAL MASTERY PROGRAMSTRANSFORMING ORGANIZATIONS THROUGH PERSONAL GROWTH
  27. 27. W k h F db kWorkshop FeedbackandNo-Charge Leadership CoachingTo register for your no-charge coaching session,simply fill check the space on the feedback form. Wewill arrange a mutually convenient time to talkPERSONAL MASTERY PROGRAMSTRANSFORMING ORGANIZATIONS THROUGH PERSONAL GROWTHwill arrange a mutually convenient time to talk.
  28. 28. ACKNOWLEDGEMENTSTHANK YOU!• We gratefully acknowledge the following authors, whose workhas contributed to our programs:has contributed to our programs:• Peter Senge, “The Fifth Discipline, The Art and Practice of theLearning Organization.” 1990, New York, Doubleday• Robert Fritz, “The Path of Least Resistance.” 1989, New York,Fawcett-ColumbinePERSONAL MASTERY PROGRAMSTRANSFORMING ORGANIZATIONS THROUGH PERSONAL GROWTH
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