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Building Blocks of E-Learning
Understanding implementation &
deployment of e-Learning n
organisations
Authoring & Development
tools
(PPT, Flash etc)
Enterprise Systems (LMS,
ERP, Intranet etc)
Portals &
Integrators
(Intranet,
Internet
Website and
Mobile App)
Learning Specific Hardware
(Speakers, Upgraded configurations in Computers etc)
Type of
Content
(Off the
shelf,
Vendor
Developed
, In-house
Developed
Delivery & Collaboration
(Internal Project Team,
external Partners for AMC,
Content etc)
Basic Building Blocks
Broadly e-learning consist of
Platform
•Enterprise Systems
•Learning Specific Hardware
•Portals & Integrators
Content
•Authoring & Development
tools
•Type of Content
Capability
•Delivery & Collaboration
•Communication &
Change management
Communication &
Change Management
PLATFORM DEVELOPMENT
Platform Development
 Critical Questions to ask
 What is the population to be covered? Employees, Contract or Temp
employees, Direct Sales Associates, Distributors & Stockists
 Should there be a simultaneous or phased roll out? What is
preparedness needed for roll out, what are the timeframes,
 What are the important features the platform needs to have? Web
Delivery, Classroom Event Management, Assessments, Tracking &
Monitoring, Transaction & Data Security, Virtual Classrooms, integration
with other systems etc
 Is there any security, legal or compliance requirements to be tracked in
training? AMFI Certifications, FDA Compliance, Aviation Certifications etc.
 What portals should be the front end & Back end of the platform? LMS
Homepage, Intranet Portal, Mobile App, ERP Database, etc
Platform Development
 Factors Affecting Platform Development
 What License Model of the LMS is most beneficial? Named User
Licence, Concurrent User Licence or Enterprise Licence
 What is the Network Infrastructure in the organization? Internet,
Intranet, VPN connections, Pipeline shared by multiple applications
 What are the working patterns of the employee population? Single
location Vs Multiple locations, disparate working times vs regular
shifts, Critical time frames like Sales Closing, Financial Year Closing,
Night Shifts etc.
 Is Learning a driver of the business? Voluntary Vs Mandated Learning,
Exploratory Vs Prescribed learning, Individual Certifications Vs Shared/
Group Learning
CONTENT DEVELOPMENT
Content Development
 Critical Questions to ask
 What topics are to be developed? Induction Modules, Soft Skills,
Technical Skills etc
 In what timeframe? Long term, Medium Term & Short Term
 What format will it be? Namely documents, PPT, Video or Flash Animation
SCORM Modules
 Who will develop it? Whether it will be off the shelf modules or in-house
or vendor developed?
 What is the budget available?
Content Development
 Factors Affecting Content Development
 Criticality of the subject- how important is it for business
development?
 Complexity of the subject- Need for a strong external faculty as in
house are not specialized enough
 Confidentiality of the subject – Need to maintain secrecy
 Opportunity Cost of the subject – Availability of similar modules in the
market
 Urgency of the subject – How soon it is needed?
 Scale of the subject – Who all needs it? Impact on licenses
Content Development
Content Development Plan: Based on the previous two slides
just fill up the module titles to be developed in the table below
Long Term
(18- 36 months)
Medium Term
(6- 18 months)
Short Term
(3-6 months)
Off the Shelf Vendor Managed In-house
Developed
Capability Development
Delivery, Collaboration & Services
Evaluate capability of people to implement such a project
Internal E-Learning Talent Development
Finalize Communications Team
Finalize on Support Systems - Help Desk External SMEs
Communication & Change Management
Changes to Organizational Structure & overall Talent Management Strategy
Document business processes that are affected with requisite changes
Define Roles & Responsibilities
Communication Strategy to introduce the concept and sustain the interest
Success Indicators of e-Learning
implementation
 Ensuring Business Relevance
 Achieving some ‘quick wins’
 Top Management’s visible commitment
 Ensuring consistent user experience
 Measuring and publishing effectiveness
 Achieving external recognitions
 Adequate resource allocation in subsequent budgets
The biggest challenge is Managing Credibility

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E learning 101

  • 1. Building Blocks of E-Learning Understanding implementation & deployment of e-Learning n organisations
  • 2. Authoring & Development tools (PPT, Flash etc) Enterprise Systems (LMS, ERP, Intranet etc) Portals & Integrators (Intranet, Internet Website and Mobile App) Learning Specific Hardware (Speakers, Upgraded configurations in Computers etc) Type of Content (Off the shelf, Vendor Developed , In-house Developed Delivery & Collaboration (Internal Project Team, external Partners for AMC, Content etc) Basic Building Blocks Broadly e-learning consist of Platform •Enterprise Systems •Learning Specific Hardware •Portals & Integrators Content •Authoring & Development tools •Type of Content Capability •Delivery & Collaboration •Communication & Change management Communication & Change Management
  • 4. Platform Development  Critical Questions to ask  What is the population to be covered? Employees, Contract or Temp employees, Direct Sales Associates, Distributors & Stockists  Should there be a simultaneous or phased roll out? What is preparedness needed for roll out, what are the timeframes,  What are the important features the platform needs to have? Web Delivery, Classroom Event Management, Assessments, Tracking & Monitoring, Transaction & Data Security, Virtual Classrooms, integration with other systems etc  Is there any security, legal or compliance requirements to be tracked in training? AMFI Certifications, FDA Compliance, Aviation Certifications etc.  What portals should be the front end & Back end of the platform? LMS Homepage, Intranet Portal, Mobile App, ERP Database, etc
  • 5. Platform Development  Factors Affecting Platform Development  What License Model of the LMS is most beneficial? Named User Licence, Concurrent User Licence or Enterprise Licence  What is the Network Infrastructure in the organization? Internet, Intranet, VPN connections, Pipeline shared by multiple applications  What are the working patterns of the employee population? Single location Vs Multiple locations, disparate working times vs regular shifts, Critical time frames like Sales Closing, Financial Year Closing, Night Shifts etc.  Is Learning a driver of the business? Voluntary Vs Mandated Learning, Exploratory Vs Prescribed learning, Individual Certifications Vs Shared/ Group Learning
  • 7. Content Development  Critical Questions to ask  What topics are to be developed? Induction Modules, Soft Skills, Technical Skills etc  In what timeframe? Long term, Medium Term & Short Term  What format will it be? Namely documents, PPT, Video or Flash Animation SCORM Modules  Who will develop it? Whether it will be off the shelf modules or in-house or vendor developed?  What is the budget available?
  • 8. Content Development  Factors Affecting Content Development  Criticality of the subject- how important is it for business development?  Complexity of the subject- Need for a strong external faculty as in house are not specialized enough  Confidentiality of the subject – Need to maintain secrecy  Opportunity Cost of the subject – Availability of similar modules in the market  Urgency of the subject – How soon it is needed?  Scale of the subject – Who all needs it? Impact on licenses
  • 9. Content Development Content Development Plan: Based on the previous two slides just fill up the module titles to be developed in the table below Long Term (18- 36 months) Medium Term (6- 18 months) Short Term (3-6 months) Off the Shelf Vendor Managed In-house Developed
  • 10. Capability Development Delivery, Collaboration & Services Evaluate capability of people to implement such a project Internal E-Learning Talent Development Finalize Communications Team Finalize on Support Systems - Help Desk External SMEs Communication & Change Management Changes to Organizational Structure & overall Talent Management Strategy Document business processes that are affected with requisite changes Define Roles & Responsibilities Communication Strategy to introduce the concept and sustain the interest
  • 11. Success Indicators of e-Learning implementation  Ensuring Business Relevance  Achieving some ‘quick wins’  Top Management’s visible commitment  Ensuring consistent user experience  Measuring and publishing effectiveness  Achieving external recognitions  Adequate resource allocation in subsequent budgets The biggest challenge is Managing Credibility