How to start planning your E-Learning implementation?
What are the important questions you need for a successful implementation?
What are the important issues you need to look in an elearning implementation
1. Building Blocks of E-Learning
Understanding implementation &
deployment of e-Learning n
organisations
2. Authoring & Development
tools
(PPT, Flash etc)
Enterprise Systems (LMS,
ERP, Intranet etc)
Portals &
Integrators
(Intranet,
Internet
Website and
Mobile App)
Learning Specific Hardware
(Speakers, Upgraded configurations in Computers etc)
Type of
Content
(Off the
shelf,
Vendor
Developed
, In-house
Developed
Delivery & Collaboration
(Internal Project Team,
external Partners for AMC,
Content etc)
Basic Building Blocks
Broadly e-learning consist of
Platform
•Enterprise Systems
•Learning Specific Hardware
•Portals & Integrators
Content
•Authoring & Development
tools
•Type of Content
Capability
•Delivery & Collaboration
•Communication &
Change management
Communication &
Change Management
4. Platform Development
Critical Questions to ask
What is the population to be covered? Employees, Contract or Temp
employees, Direct Sales Associates, Distributors & Stockists
Should there be a simultaneous or phased roll out? What is
preparedness needed for roll out, what are the timeframes,
What are the important features the platform needs to have? Web
Delivery, Classroom Event Management, Assessments, Tracking &
Monitoring, Transaction & Data Security, Virtual Classrooms, integration
with other systems etc
Is there any security, legal or compliance requirements to be tracked in
training? AMFI Certifications, FDA Compliance, Aviation Certifications etc.
What portals should be the front end & Back end of the platform? LMS
Homepage, Intranet Portal, Mobile App, ERP Database, etc
5. Platform Development
Factors Affecting Platform Development
What License Model of the LMS is most beneficial? Named User
Licence, Concurrent User Licence or Enterprise Licence
What is the Network Infrastructure in the organization? Internet,
Intranet, VPN connections, Pipeline shared by multiple applications
What are the working patterns of the employee population? Single
location Vs Multiple locations, disparate working times vs regular
shifts, Critical time frames like Sales Closing, Financial Year Closing,
Night Shifts etc.
Is Learning a driver of the business? Voluntary Vs Mandated Learning,
Exploratory Vs Prescribed learning, Individual Certifications Vs Shared/
Group Learning
7. Content Development
Critical Questions to ask
What topics are to be developed? Induction Modules, Soft Skills,
Technical Skills etc
In what timeframe? Long term, Medium Term & Short Term
What format will it be? Namely documents, PPT, Video or Flash Animation
SCORM Modules
Who will develop it? Whether it will be off the shelf modules or in-house
or vendor developed?
What is the budget available?
8. Content Development
Factors Affecting Content Development
Criticality of the subject- how important is it for business
development?
Complexity of the subject- Need for a strong external faculty as in
house are not specialized enough
Confidentiality of the subject – Need to maintain secrecy
Opportunity Cost of the subject – Availability of similar modules in the
market
Urgency of the subject – How soon it is needed?
Scale of the subject – Who all needs it? Impact on licenses
9. Content Development
Content Development Plan: Based on the previous two slides
just fill up the module titles to be developed in the table below
Long Term
(18- 36 months)
Medium Term
(6- 18 months)
Short Term
(3-6 months)
Off the Shelf Vendor Managed In-house
Developed
10. Capability Development
Delivery, Collaboration & Services
Evaluate capability of people to implement such a project
Internal E-Learning Talent Development
Finalize Communications Team
Finalize on Support Systems - Help Desk External SMEs
Communication & Change Management
Changes to Organizational Structure & overall Talent Management Strategy
Document business processes that are affected with requisite changes
Define Roles & Responsibilities
Communication Strategy to introduce the concept and sustain the interest
11. Success Indicators of e-Learning
implementation
Ensuring Business Relevance
Achieving some ‘quick wins’
Top Management’s visible commitment
Ensuring consistent user experience
Measuring and publishing effectiveness
Achieving external recognitions
Adequate resource allocation in subsequent budgets
The biggest challenge is Managing Credibility