Communication skills
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Communication skills

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Communication skills Communication skills Presentation Transcript

  • Communication Skills
  • “Communication skills is the set of skills that enables a person to convey information so that it is received and understood”
  • Ways to Communicate- Verbal
    Speak
    Listen
    Write
  • Non Verbal
    Body Language
    Gestures
    Appearance
    Touch
    Facial Expressions
    Symbols
  • The Human Communication Model
  • Communication Barriers
    Communication barriers refers to the problems or factors that lead to poor communication.
  • Such Factors are…
    • Distraction
    • Inattention
    • Cultural Barriers
    • Language Barriers
    Organizational Structure
    • Information Overload
    • Time Pressures
    • Emotions
  • Pay attentions the way how words are phrased…
  • BusinessCommunications
    Internet
    emails
    Presentations
    Video Conferencing
    Advertising
    Reports
    Television
  • Barriers To Business Communication
    Gender Barriers
    Physical Barriers
    False assumption
    Attitudinal Barriers
    System Design Faults
    Lack of planning
  • How can communication barriers be overcome?
    Practice
    Observation
    Listen Patiently
    Read & Think
    express yourself
  • Speak to walls..utter in darkness..shout at yourself!!!
    If Steve Jobs can practice , why can ‘t you practice……Hard
    Kundan Prasad
    DMS, Pondicherry University