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Communication skills

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Communication skills

  1. 1. Communication Skills<br />
  2. 2. “Communication skills is the set of skills that enables a person to convey information so that it is received and understood”<br />
  3. 3. Ways to Communicate- Verbal<br />Speak<br />Listen<br />Write <br />
  4. 4. Non Verbal<br />Body Language<br />Gestures<br />Appearance<br />Touch<br />Facial Expressions<br />Symbols<br />
  5. 5. The Human Communication Model<br />
  6. 6. Communication Barriers<br />Communication barriers refers to the problems or factors that lead to poor communication.<br />
  7. 7. Such Factors are…<br /><ul><li>Distraction
  8. 8. Inattention
  9. 9. Cultural Barriers
  10. 10. Language Barriers</li></ul> Organizational Structure<br /><ul><li>Information Overload
  11. 11. Time Pressures
  12. 12. Emotions</li></li></ul><li>Pay attentions the way how words are phrased…<br />
  13. 13. BusinessCommunications<br />Internet<br />emails<br />Presentations<br />Video Conferencing <br />Advertising<br />Reports<br />Television<br />
  14. 14. Barriers To Business Communication<br />Gender Barriers<br />Physical Barriers<br />False assumption<br />Attitudinal Barriers<br />System Design Faults<br />Lack of planning<br />
  15. 15. How can communication barriers be overcome?<br />Practice<br />Observation<br />Listen Patiently<br />Read & Think<br />express yourself<br />
  16. 16. Speak to walls..utter in darkness..shout at yourself!!!<br />If Steve Jobs can practice , why can ‘t you practice……Hard<br />Kundan Prasad<br /> DMS, Pondicherry University<br />

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