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Summit 2008 business_continuity
Summit 2008 business_continuity
Summit 2008 business_continuity
Summit 2008 business_continuity
Summit 2008 business_continuity
Summit 2008 business_continuity
Summit 2008 business_continuity
Summit 2008 business_continuity
Summit 2008 business_continuity
Summit 2008 business_continuity
Summit 2008 business_continuity
Summit 2008 business_continuity
Summit 2008 business_continuity
Summit 2008 business_continuity
Summit 2008 business_continuity
Summit 2008 business_continuity
Summit 2008 business_continuity
Summit 2008 business_continuity
Summit 2008 business_continuity
Summit 2008 business_continuity
Summit 2008 business_continuity
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Summit 2008 business_continuity

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Presentation at Summit 2008 on Business Continuity

Presentation at Summit 2008 on Business Continuity

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  • 1. TN-Summit 2008 Tennessee Board of Regents Business Continuity: More than disaster recovery… Presented by: Greg Turmel Jeff HindsDBA Collaborative
  • 2. TN-Summit 2008 Tennessee Board of Regents Tennessee Summit October 13‐14, 2008 Seeing the New Horizon Technical DBA 3.6 Business Continuity: More Than Disaster Recovery Abstract: A high level discussion about how business continuity is more than  disaster recovery. Your IT business continuity plan must involve issues  across a broad range of IT centric topics. This discussion will touch on  the type of topics that should be included in your plan. Some of these  topics can include issues of government regulation, hardware and software contracts, staff roles and responsibilities, and many others.  Your business continuity plan should include how to deal with a  changing environment and how your business will respond.  Do you have a business continuity plan?DBA Collaborative
  • 3. TN-Summit 2008 Tennessee Board of Regents What is Business Continuity? Business Continuity is the activity performed by an  organization to ensure that critical business  functions will be available to customers, suppliers,  regulators, and other entities that must have access  to those functions. These activities include many  daily chores such as project management, system  backups, change control, and help desk. Business  Continuity is not something implemented at the  time of a disaster; Business Continuity refers to  those activities performed daily to maintain service,  consistency, and recoverability.DBA Collaborative
  • 4. TN-Summit 2008 Tennessee Board of Regents What is Business Continuity? The foundation of Business Continuity is the  policies, guidelines, standards, and procedures  implemented by an organization. All system design,  implementation, support, and maintenance must be  based on this foundation in order to have any hope  of achieving Business Continuity, Disaster Recovery,  or in some cases, system support. Business  continuity is sometimes confused with disaster  recovery, but they are separate entities. Disaster  recovery is a small subset of business continuity.DBA Collaborative
  • 5. TN-Summit 2008 Tennessee Board of Regents What is Business Continuity? The term Business Continuity describes a mentality  or methodology of conducting day‐to‐day business,  whereas Business Continuity Planning is an activity  of determining what that methodology should be.  The Business Continuity Plan may be thought of as  the incarnation of a methodology that is followed by  everyone in an organization on a daily basis to  ensure normal operations.DBA Collaborative
  • 6. TN-Summit 2008 Tennessee Board of Regents What is Business Continuity? The components of the Business Continuity methodology required  for manifestation into a documented plan include: 1. Policies  2. Guidelines  3. Standards  4. Procedures  5. Resource Planning and Deployment  6. Organizational Structure  7. Business Impact Analysis  8. Security Management  9. Document Management  10. Change Management  11. Audit Management  12. Service Level Agreements  13. Other Components  14. Planning DBA Collaborative
  • 7. TN-Summit 2008 Tennessee Board of Regents Considerations of Business Continuity Planning •Business Impact and Risk Analysis •Service Level Agreements (Vendor support) •Business Goals and Objectives •Changes to Policies, Standards, Procedures, Objectives, etc…DBA Collaborative
  • 8. TN-Summit 2008 Tennessee Board of Regents What shapes your Business Continuity Plan? •Policies and Procedures •Local, State, and Federal Regulations •Industry Best Practices •Competition •Local Resources •Etc…..DBA Collaborative
  • 9. TN-Summit 2008 Tennessee Board of Regents Business Continuity Plan should include (examples): •Disaster and Recovery (Most though of) •Changes in staffing (retirements, etc..) •Hardware changes •Business logic (where is it?) •Changes in Production (Decreases and Increases) •Changes in Government •Training •Etc….DBA Collaborative
  • 10. TN-Summit 2008 Tennessee Board of Regents Who should be included? College Finance and Deans Payroll Bursars Office Security Facilities IT Office Services Telecommunications Library Public Relations Services Financial Aid Offices HR Users Many, Many OthersDBA Collaborative
  • 11. TN-Summit 2008 Tennessee Board of Regents Is Business Continuity just for the IT Office? No! While IT must “Ensure Continuity of Operations”, other parts of the business must also “Ensure Continuity of Operations”. IT is not the primary user of the systems. The End Users community must also have plans should changes affect their business; staffing, Regulations, etc.DBA Collaborative
  • 12. TN-Summit 2008 Tennessee Board of Regents So what about the IT Business Continuity Plan. We have disaster recovery…….DBA Collaborative
  • 13. TN-Summit 2008 Tennessee Board of Regents So what about the IT Business Continuity Plan. We have disaster recovery……. What about Change Management? •Hardware and software patches/configurations •Version upgrades •Reporting requirementsDBA Collaborative
  • 14. TN-Summit 2008 Tennessee Board of Regents So what about the IT Business Continuity Plan. What about changes in •Staffing •Enrollment levels •Management •Service Level Agreements (Vendor support) •User requirements •etc…..DBA Collaborative
  • 15. TN-Summit 2008 Tennessee Board of Regents Product Mix. `DBA Collaborative
  • 16. TN-Summit 2008 Tennessee Board of Regents Move to ProductionDBA Collaborative
  • 17. TN-Summit 2008 Tennessee Board of Regents Value of Strategic Capabilities IT can provideDBA Collaborative
  • 18. TN-Summit 2008 Tennessee Board of Regents What is included in your Business Continuity Plan? •Backup and Recovery . . . •Management and management philosophies •Product Mix •Personnel and Job Roles and Duties •Policies, Procedures, Standards, •User acceptance testing •Security and Audit requirement •Local, State, and Federal Regulations •Institutional Environment changes •etc.DBA Collaborative
  • 19. TN-Summit 2008 Tennessee Board of Regents Who should be included in the planning? Operations Functional Users Manager/Staff Networking Business Analysts Luminis Public Relations Manager Data Project DBA Security Manager Manager System And many, Administrator many moreDBA Collaborative
  • 20. TN-Summit 2008 Tennessee Board of Regents Recap: IT Business Continuity document plan includes…. 1. Policies  2. Guidelines  3. Standards  4. Procedures  5. Resource Planning and Deployment  6. Organizational Structure  7. Business Impact Analysis  8. Security Management  9. Document Management  10. Change Management  11. Audit Management  12. Service Level Agreements  13. Other Components  14. Planning DBA Collaborative
  • 21. TN-Summit 2008 Tennessee Board of Regents References: •Ensuring continuity of operations: Are you ready? http://blogs.techrepublic.com.com/itdojo/?p=177&tag=nl.e101 •The Business Continuity Institute http://www.thebci.org/ •Contingency Planning World http://www.business-continuity-world.com/ •Business Continuity Planning & Disaster Recovery Planning World http://www.disasterrecoveryworld.com/DBA Collaborative

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