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1
Leveraging IT to Empower Students to Complete College
2
 So, what’s an IaaS or a SaaS strategy?
- Collaborating – Infrastructure as a Service supporting Software as a Service
Wh...
 IaaS / SaaS Project Planning & Scope
 Business Questions (keep isolation, keep branding)
 Selection Criteria? Data Col...
5
Creative Ideas
6
Infrastructure as a Service (IaaS)
Software as a Service (SaaS)
Ellucian Banner ERP – into OIR Oracle RAC
IT Project Cha...
7
 Achieve a better cost plan based on use with a clear resource plan / storage allocation
 Improve system management, R...
8
 IaaS Hosting w/ SaaS Oracle RAC for Banner in the State D.C.
Let’s break it down: Memory allocated for Database SGA (s...
9
 Hosting in the State “cloud”
 Discovery & Planning – What to do about our duplicated UC4 systems
 Secure Metadata (V...
10
 Consolidations:
 Better technology (e.g. load balancing, Oracle partitioning, Oracle Advanced
Security, Oracle ASM &...
11
 Initial five institutions + system office – analysis by institutions
 2011 – Initial startup was a fiscal wash (no c...
12
Infrastructure as a Service (IaaS)
Software as a Service (SaaS)
UC4 – RAC interconnect reduction
IT Project Champion
Ed...
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Infrastructure as a Service (IaaS)
Software as a Service (SaaS)
Oracle WebLogic – Middle Tier is Shared
Ellucian Workfl...
14
Infrastructure as a Service (IaaS)
Software as a Service (SaaS)
Ellucian ODS / EDW
IT Project Champion
Emily Siciensky,...
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Campus SGA
APSU 12.0
CHSCC 12.0
CLSCC 8.0
COSCC 8.0
DSCC 8.0
ETSU 25.0
JSCC 8.0
MSCC 8.0
MTSU 25.0
NESCC 8.0
NSCC 8.0
P...
16
 Awareness: Drivers in considering IaaS and SaaS:
 Procedures (e.g. data acquisition or minimal ‘defined’ rules on da...
17
 Resource (Limitations)
 Funding (Fiscal Review of IT operations)
 Declining government (or taxpayers) support
 Hum...
%
18
Banner
Banner
Banner Banner
ODS
Banner
Banner
ODS
ODS
ODS
ODS
Resources
Compliance Scoring
HIPPA
FIRPA
PII
PCI
Audit
...
19
 Server ( VM with RH Linux 6.x – 2 processors & 8 GB RAM)
- $5000.00 per/year
 SA team to security patch kernel (root...
 Operationalizing Database Infrastructure: Moving databases
 Individual Banner instances into RAC (cluster hardware)
 U...
21
Summary Project Points: Hybrid
 Ellucian: Banner / Oracle Database – Shared RAC (clustering)
 Ellucian: Workflow / Sh...
22
Questions ?
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Greg Turmel
Sr. Database Administrator
1415 Murfreesboro Rd. Suite 358
Nashville, TN. 37217
Office: 615.366.4467
Email:...
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Theits 2014 iaa s saas strategic focus

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Presentation on Infrastructure as a Service (IaaS) and Software as a Service (SaaS): Projects in Tennessee Higher Education that are being done to reduce the overall cost to students improving ROI / TCO of existing systems and support.

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Theits 2014 iaa s saas strategic focus

  1. 1. 1 Leveraging IT to Empower Students to Complete College
  2. 2. 2
  3. 3.  So, what’s an IaaS or a SaaS strategy? - Collaborating – Infrastructure as a Service supporting Software as a Service Why? - Reduce cost while improving service - Rebalancing of systems - Force Multiplier  Outcomes of two collaborators results in more than the power of 2 (e.g. outcome x4)  Patch system once: all five receive results together in a coordinated effort  Rotate / refresh hardware once: all five receive results together 3 A. B. C. D. E.
  4. 4.  IaaS / SaaS Project Planning & Scope  Business Questions (keep isolation, keep branding)  Selection Criteria? Data Collections from?  Statistical and Fiscal Analysis  Performance Measurements  Analytics (Aggregated into Information)  Models: Expected returns / outcomes  Rebalance: Executive Decisions 4 1. Server LeverageTechnologyStack
  5. 5. 5 Creative Ideas
  6. 6. 6 Infrastructure as a Service (IaaS) Software as a Service (SaaS) Ellucian Banner ERP – into OIR Oracle RAC IT Project Champion Tim Carroll, CIO Roane State CC Dana Nails, CIO Jackson State CC Diane Camper, CIO Dyersburg State CC Emily Siciensky, CIO Columbia State CC Eddie Stone, CIO Motlow State CC Tom Danford, CIO Tennessee Board of Regents Strategic Proposal: Banner database – Hosted consolidation
  7. 7. 7  Achieve a better cost plan based on use with a clear resource plan / storage allocation  Improve system management, RMAN compression, Data preservation methods for business continuity & compliance with audit (e.g. HIPPA, FIRPA, PII, PCI, SOX) Location Size GB Used GB Location Size GB Used Location Used GB Available GB Use% Total GB ARC_CLSCC 50.0 43.3 DAT_CLSCC 153.6 57.5 /schools/clscccfs 38.6 12.4 75% 254.6 ARC_COSCC 50.0 50.0 DAT_COSCC 153.6 63.2 /schools/coscccfs 38.5 13.4 75% 255.5 ARC_DSCC 50.0 50.0 DAT_DSCC 153.6 48.7 /schools/dscccfs 31.0 20.9 60% 255.5 ARC_JSCC 50.0 50.0 DAT_JSCC 153.6 65.7 /schools/jscccfs 24.0 49.5 5% 277.1 ARC_MSCC 50.0 34.9 DAT_MSCC 102.3 17.6 /schools/mscccfs 15.1 36.7 30% 204.1 ARC_PSCC 50.0 50.0 DAT_PSCC 102.3 44.9 /schools/pscccfs 28.3 23.5 55% 204.1 ARC_RSCC 50.0 50.0 DAT_RSCC 153.6 64.4 /schools/rscccfs 36.0 15.9 70% 255.5 ARC_TBR 50.0 48.2 DAT_TBR 102.3 57.1 /schools/tbrcfs 21.0 31.2 40% 204.5 ARC_WSCC 50.0 50.0 DAT_WSCC 153.6 23.9 /schools/wscccfs 36.4 48.2 8% 288.2 450.00 426.40 1228.50 443.00 268.90 251.70 2199.1
  8. 8. 8  IaaS Hosting w/ SaaS Oracle RAC for Banner in the State D.C. Let’s break it down: Memory allocated for Database SGA (system global area) Node #1 Banner Shared UC4 Shared Lum5 Total CLSCC 8 0 0 8 COSCC 8 0 0 8 DSCC 8 0 0 8 JSCC 8 0 0 8 MSCC 8 0 0 8 RSCC 8 0 0 8 WSCC 8 0 0 8 TBR 8 8 8 24 Total 64 8 8 80 Node #2 Banner Shared UC4 Shared Lum5 Total CLSCC 8 0 0 8 COSCC 8 0 0 8 DSCC 8 0 0 8 JSCC 8 0 0 8 MSCC 8 0 0 8 RSCC 8 0 0 8 WSCC 8 0 0 8 TBR 8 8 8 24 Total 64 8 8 80 Total Available: 256 Total Available: 256
  9. 9. 9  Hosting in the State “cloud”  Discovery & Planning – What to do about our duplicated UC4 systems  Secure Metadata (VM & software configuration remain with campus)  Reduce dependency on individual databases/servers: TCO / ROI  Technical difficulties deploying software (e.g. LUM5 – Alternative portals?)  Oracle RAC Interconnect technical limits – 22 databases  Is system design producing benefits to the students? Yes, How?
  10. 10. 10  Consolidations:  Better technology (e.g. load balancing, Oracle partitioning, Oracle Advanced Security, Oracle ASM & Oracle RAC[clustering]) all increase availability  Allow the campus personnel to focus on serving their students, faculty, and administration.  Campus personnel focus and specialize on student administration needs rather than rapidly changing and very challenging back office technology  Back Office OIT professionals specialize in OS, Oracle ASM, Oracle RMAN, etc…
  11. 11. 11  Initial five institutions + system office – analysis by institutions  2011 – Initial startup was a fiscal wash (no cost differences between non-hosted)  Benefited with undocumented soft costs (long list….) • Building (F4 rated) with Dual 2 GB fiber paths into host (dark) datacenter • Redundant secondary datacenter for failover (Smyrna & Nashville) • Host datacenter SA and DBA staff 24x7x365 – w/cybersecurity tools to help  Since original five institutions entered agreement • Approaching eleven campus’ and system office sharing costs, knowledge, and resources  One upgrade made to the cluster (per node) • 256 GB RAM boosted to 512 GB RAM (2.5 years into project)
  12. 12. 12 Infrastructure as a Service (IaaS) Software as a Service (SaaS) UC4 – RAC interconnect reduction IT Project Champion Eddie Stone, CIO, Motlow State CC Cindy Logan, Director, Motlow State CC Strategic Proposal: UC4 database consolidation Mapping Change
  13. 13. 13 Infrastructure as a Service (IaaS) Software as a Service (SaaS) Oracle WebLogic – Middle Tier is Shared Ellucian Workflow – Middle Tier is Shared IT Project Champion Dana Nails, CIO Jackson State CC Patti Tanski-Mego, DBA Jackson State CC Strategic Proposal: WorkFlow consolidation Jeff Hinds Sr. DBA Tennessee Board of Regents Strategic Proposal: WebLogic services consolidation
  14. 14. 14 Infrastructure as a Service (IaaS) Software as a Service (SaaS) Ellucian ODS / EDW IT Project Champion Emily Siciensky, CIO, Columbia State CC Tom Danford, CIO, Board of Regents Strategic Proposal: ODS database (Lifeboat) consolidation Shared Memory Shared Data Storage Shared Web, Database, Management Hardware
  15. 15. 15 Campus SGA APSU 12.0 CHSCC 12.0 CLSCC 8.0 COSCC 8.0 DSCC 8.0 ETSU 25.0 JSCC 8.0 MSCC 8.0 MTSU 25.0 NESCC 8.0 NSCC 8.0 PSCC 12.0 RSCC 8.0 SWCC 12.0 TBR 8.0 TSU 8.0 TTU 12.0 UoM 25.0 VSCC 8.0 WSCC 8.0 BXEP 0.0 CDRP 0.0 231.0 LeverageTechnologyStack Campus Specific Branding, and Data, remains isolated
  16. 16. 16  Awareness: Drivers in considering IaaS and SaaS:  Procedures (e.g. data acquisition or minimal ‘defined’ rules on data security)  HR restrictions and limitations (e.g. talent management and retention)  Unresolved technical constraints (e.g. deprecating functionality like streams)  Priorities, time based limitations, and expectations management (Legislative)  Benchmarking and quality assurance (e.g. programing and system creation)  Rapid system development (e.g. choosing system designs, testing plans)  Industry best practices
  17. 17. 17  Resource (Limitations)  Funding (Fiscal Review of IT operations)  Declining government (or taxpayers) support  Human – Talent Management (retention)  Competition (public / private)  Services (Demand Management)  Faster, More accurate  More accountable  More visibility in operations  Change Management (Integration)  Standardized: without stifling creativity  Priorities: setting, executing, enforcing Software Lifecycle and Change Management
  18. 18. % 18 Banner Banner Banner Banner ODS Banner Banner ODS ODS ODS ODS Resources Compliance Scoring HIPPA FIRPA PII PCI Audit SOX LeverageTechnologyStack LeverageSoftwareStack
  19. 19. 19  Server ( VM with RH Linux 6.x – 2 processors & 8 GB RAM) - $5000.00 per/year  SA team to security patch kernel (root) – quarterly (plan, execute, report)  Building (physical structure)  Power (redundant diesel generators)  Air / Air Conditioning  Maintenance to Infrastructure  UPS / Electric Grid / Wiring  Network (Dual path high capacity fiber connected to NetTN LAN)  HR: DBA, SA, & Network team (assisting with cyber security and audit)  Cloud Host: Tennessee –non-profit charging only for services rendered
  20. 20.  Operationalizing Database Infrastructure: Moving databases  Individual Banner instances into RAC (cluster hardware)  Using schema designs with separate tablespaces, index tablespaces, temp tablespaces, for metadata separation – Atomic UC4  Physical server – supporting 8 campus Ellucian ERP / 50,000 students Node 1: 86.6%idle Mem: 512 GB total Node 2: 89.1%idle Mem: 512 GB total  Physical server – supporting 12 Ellucian ODS databases Single Server: 96.6%idle Mem: 512 GB total  Operationalizing Middle Tier: Moving projects  Ellucian Workflow, Degree Works  Ellucian INB, SSB on Oracle WebLogic Basic  WL Suite is being evaluated, to potentially consolidate systems in the cloud. 20
  21. 21. 21 Summary Project Points: Hybrid  Ellucian: Banner / Oracle Database – Shared RAC (clustering)  Ellucian: Workflow / Shared Oracle Middle Tier (w/Load Balancing)  Ellucian: ODS / EDW / Shared Oracle Database hardware  Shared: LUN/SAN storage reduces overall cost down (Discounts)  Shared: Oracle ASM, Oracle GRID, Oracle Partitioning, Oracle Enterprise Database, Oracle MySupport
  22. 22. 22 Questions ?
  23. 23. 23 Greg Turmel Sr. Database Administrator 1415 Murfreesboro Rd. Suite 358 Nashville, TN. 37217 Office: 615.366.4467 Email: greg.turmel@tbr.edu http://www.linkedin.com/in/gturmel http://www.slideshare.net/gturmel https://twitter.com/datahaulr http://datahaulr.blogspot.com

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