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Confessions of a
Recovering Propriety
Software User PURPOSE
        PIXELS WITH




June 2012
A web designer’s worst nightmare




Source:
www.theoatmeal.com
Here it comes…




Source:
www.theoatmeal.com
Source:
www.theoatmeal.com
Where We Were
•  Proprietary CMS
   developed in 2007
•  Same CMS used
   2007-2010 – we were
   stuck
•  Expensive updates
   and upgrades
•  Fewer developers able
   to work on the CMS
•  Declining usability,
   accessibility
Source: Flickr, L.Marie
All that we wanted to be:
•  Leaders in ICT – setting
   the trends in Qatar
•  Constituent focused –
   user friendly and
   accessible
•  Agile and flexible
•  Less reliant on
   consultants – build in-
   house capacity
•  BUT also secure and        Source: Flickr, â–“â–’â–‘ TORLEY â–‘â–’â–“


   resilient
The Solution: Open Source and Drupal


         •  No vendor lock-in
         •  A larger pool of designers and
            developers – and ones we could
            hire!
         •  Built-in features that were constantly
            being upgraded by the community
         •  Ability to quickly upgrade,
            modernize as web trends evolve
And of course it’s for the greater good!
•  Open source keeps knowledge and
   innovation moving forward
•  A major contributor to the Arabic
   developer community
•  ictQATAR is committed to growing
   an open source developer
   community in Qatar
•  AND supports digital openness in
   general
So here we are now…
And more open source sites too!
Reflections on our experience – we are
reformed (mostly)
•  Overall, the migration to Drupal went fairly
   smoothly
•  Very limited errors, “bugs” upon launch
•  User feedback has been very positive
•  Regular upgrades, tweaks, and modifications
   since – without breaking the bank
•  In-house team leading many projects now
•  No security breaches or issues
•  Advances have been shared with the
   community
•  AND we aren’t locked in (mostly)!
But of course there were some
 challenges…
•  The Arabic developer
   community is not as developed
   for as other communities in both
   Drupal and WordPress
•  Open Source can take more
   time – off-the-shelf is
   sometimes easier
•  With a highly customized site,
   incumbent developer still has a
   leg up
                                      Source: Flickr Bludgeoner86
Source: Flickr, marc falardeau

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Digital Doha Summit - ICT Qatar and Open Source

  • 1. Confessions of a Recovering Propriety Software User PURPOSE PIXELS WITH June 2012
  • 2. A web designer’s worst nightmare Source: www.theoatmeal.com
  • 5. Where We Were •  Proprietary CMS developed in 2007 •  Same CMS used 2007-2010 – we were stuck •  Expensive updates and upgrades •  Fewer developers able to work on the CMS •  Declining usability, accessibility
  • 7. All that we wanted to be: •  Leaders in ICT – setting the trends in Qatar •  Constituent focused – user friendly and accessible •  Agile and flexible •  Less reliant on consultants – build in- house capacity •  BUT also secure and Source: Flickr, â–“â–’â–‘ TORLEY â–‘â–’â–“ resilient
  • 8. The Solution: Open Source and Drupal •  No vendor lock-in •  A larger pool of designers and developers – and ones we could hire! •  Built-in features that were constantly being upgraded by the community •  Ability to quickly upgrade, modernize as web trends evolve
  • 9. And of course it’s for the greater good! •  Open source keeps knowledge and innovation moving forward •  A major contributor to the Arabic developer community •  ictQATAR is committed to growing an open source developer community in Qatar •  AND supports digital openness in general
  • 10.
  • 11. So here we are now…
  • 12. And more open source sites too!
  • 13. Reflections on our experience – we are reformed (mostly) •  Overall, the migration to Drupal went fairly smoothly •  Very limited errors, “bugs” upon launch •  User feedback has been very positive •  Regular upgrades, tweaks, and modifications since – without breaking the bank •  In-house team leading many projects now •  No security breaches or issues •  Advances have been shared with the community •  AND we aren’t locked in (mostly)!
  • 14. But of course there were some challenges… •  The Arabic developer community is not as developed for as other communities in both Drupal and WordPress •  Open Source can take more time – off-the-shelf is sometimes easier •  With a highly customized site, incumbent developer still has a leg up Source: Flickr Bludgeoner86
  • 15. Source: Flickr, marc falardeau