This high-level presentation covers: • The events and conditions that led to creation and growth of DevOps • DevOps’ basic principles, components, requirements and benefits • Case study: The adoption of DevOps by Dell’s IT department: its goals, approach and results • A diagram of Dell’s DevOps portfolio and available resources

1. Untangling DevOps
Barton George
Community Manager, Dell Technologies
September 27, 2023

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Agenda
• Who am I
• How we got to DevOps
• What is DevOps
• Case Study
• Dell Technologies’ resources

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Who am I?
• Host of videos series “Voices from the industry”
• Founder of project Sputnik – Linux-based developer laptop line
• Started career in Sony Tokyo’s workstation division The Godfather of DevOps:
Getting started on your DevOps journey
• Barton George
• Dell Community manager, DevRel Team
• Focus: Open Source, DevOps, Community

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Poll: How familiar are you with DevOps?
Image credit: Yuri Samoilov, Display with system code. https://creativecommons.org/licenses/by/2.0/#
• I can spell DevOps
• My organization has plans to adopt DevOps but we haven’t started
• My team has just begun/is currently on our DevOps journey
• We have been a DevOps shop for at least two years

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How did we get to DevOps?

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Waterfall is not working
The Agile Manifesto
2001
Digital Business = Software (and it has a shelf life)
Image credit: Yuri Samoilov, Display with system code. https://creativecommons.org/licenses/by/2.0/#

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But that’s only half the of the equation
Developers Operations

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But that’s only half the of the equation
Developers Operations
Lack of cooperation

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The Rise of the developer
Application developers rose to “power” by leveraging and leading cloud transformation.
$
Developers IT Operations
The Business Customers
Public cloud
Open source
software
1. Circumvention -> Innovation -> recognition
2. Shadow -> sanctioned
3. Tees up need for Ops change

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The Response of Operations
“Agile Infrastructure”
Patrick Debois
DevOps Days Austin 2013
Andrew Clay Shafer
DevOps Days Austin 2014
• 2006 – AWS debuts
• 2007 – Patrick notices friction
• 2008 -- Agile Conference Toronto
• 2009 – First DevOps Days | “10+ deploys a day”
• 2012 – State of DevOps Report
• 2013 – The Phoenix Project
• 2016 – Gartner predicts niche to mainstream
• 2017 – Forrester: The year of DevOps
Cloud
Computing

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What is DevOps?

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Microservices/Containers/Kubernetes
Cloud infrastructure/Open Source
A methodology that lays out the needed processes, relationships and guiding tenets to support a Modern IT environment
D O
MO TO
CI/CD pipeline
What is DevOps
Reduce friction, increase velocity

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Principles
• Collaboration
• Automation
• Continuous
Improvement
Microservices/Containers/Kubernetes
Cloud infrastructure/Open Source
A methodology that lays out the needed processes, relationships and guiding tenets to support a Modern IT environment
D O
MO TO
CI/CD pipeline
Components
• Infrastructure as Code
• CI/CD (pipeline)
• Monitoring and Feedback
• DevSecOps
• Data
What is DevOps
Reduce friction, increase velocity

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Principles
• Collaboration
• Automation
• Continuous
Improvement
Microservices/Containers/Kubernetes
Cloud infrastructure/Open Source
A methodology that lays out the needed processes, relationships and guiding tenets to support a Modern IT environment
D O
MO TO
CI/CD pipeline
Components
• Infrastructure as Code
• CI/CD (pipeline)
• Monitoring and Feedback
• DevSecOps
• Data
Benefits
• Innovate faster
• More responsive
• Better quality
• Security
Requirements
• New mindset
• New Skills
• New Tools
What is DevOps
Reduce friction, increase velocity

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Modern IT -- Product team
Operations
(platform engineer)
Cloud native app developer
Storage Admin
Network Admin
Server Admin
Cloud platform
DevOps
Characteristics of Modern IT
• Automation
• Integration
• Cooperation
• Scalability
• Self-service
• Infrastructure as Code
Traditional IT - Ops
DevOps underpins modern IT

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Case study -- Dell Digital
S E C T I O N H E A D E R

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Dell Digital: Vision for a world-class developer experience
GUIDING
PRINCIPLES
PLANNING
SITUATION Developers spending only 20% of their time writing functional code
• Automate everything
• Everything as code
• API first
• Developer self-service
1. Created DevOps enablement team
2. Audited processes
3. Defined mission and metrics

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A layered approach
Dell Digital Cloud
Private cloud marketplace
DevOps CI/CD pipeline
Simplify pipeline creation
UX marketplace
API marketplace
Self-service APIs
Standard, components
DevOps dashboard
Measuring progress
Automation, automation, automation
• Infrastructure automation
• Services automation

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Business benefits achieved
and lessons learned
Lessons learned
✓ Put the customer at the center
✓ Automating standards enables developers
to code quickly & with increased security
✓ Flexibility with guardrails
✓ Use metrics to measure progress
✓ Align from the top down
✓ Training is critical
Outcomes
275% increase in developer productivity (from <20% to 75%)
30K application projects with 17K users
31M pipeline runs projected in 2023 (up from 2M, 2019)
232K user stories in 2023 (up from 94K in FY20)
Reduction in incident count
Increase in code quality

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Dell solutions and resources

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Application
Workloads
Automated Workflows & Service Catalogs
3. Container enablement 4. Developer resources (APIs)
2. IaC / Automation tools
Storage Data Protection
Servers Networking CI/HCI
5. Automation-ready
infrastructure
Standardized & Modernized API Experience
Dell DevOps portfolio
Edge
On-premises
Multicloud
1. Professional services: ProConsult Advisory Services, Automation Services

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developer.dell.com
Content
• SDKs and Guides
• GitHub repositories
• Upcoming events
• Community forums
• Blogs
• Videos/Industry interviews
• Hands on labs, e.g.
• Using Ansible to bootstrap PowerFlex
• Kubernetes Sandbox
• Intro to GitOps using ArgoCD
Community Forums & Blogs