2. Qualitative versus
Quantitative Research
Purpose
Exploratory versus descriptive and conclusive
Small versus large samples
Broad range of questioning versus structured questions
Subjective interpretation versus statistical analysis
3. Statement of
Research Objectives
Problem Definition
Exploratory
Research
(Optional)
Analysis of
the Situation
Symptom Detection
Defining Problem Results in
Clear Cut Research Objectives
5. Exploratory Research
Initial research conducted to clarify and define the nature of a
problem
Does not provide conclusive evidence
Subsequent research expected
6. What is Exploratory Research?
QUANTITATIVEQUANTITATIVE
DATADATA
QUALITATIVEQUALITATIVE
DATADATA
8. Concept Testing
Exploratory research procedure that tests some sort of stimulus as
a proxy for an idea about a new, revised, or repositioned
product
10. Experience Surveys
Ask knowledgeable individuals about a particular
research problem
most are quite willing
11. “If you wish to know the road up the
mountain, you must ask the man who
goes back and forth on it.”
- Zenrinkusi
12. Secondary Data Analysis
Data collected for a purpose other than the project at hand
Economical
Quick source for background information
13. Case Study Method
Intensely investigates one or a few situations similar to the
problem
Investigate in depth
Careful study
May require cooperation
14. Pilot Study
A collective term
Any small scale exploratory study that uses sampling
But does not apply rigorous standards
15. Pilot Studies
Focus Group
Interviews
Projective
Techniques
In-Depth Interviews
16. Projective Techniques
Word association tests
Sentence completion method
Third-person technique
Role playing
T.A.T.
Picture frustration version of T.A.T.
17. “A man is least himself when he talks
in his own person; when given a mask
he will tell the truth.”
--Oscar Wilde
18. Word Association
Subject is presented with a list of words
Asked to respond with first word that comes to mind
21. Sentence Completion
People who drink beer are ______________________
A man who drinks light beer is ___________________
Imported beer is most liked by ___________________
A woman will drink beer when____________________
23. Focus Group Interviews
Unstructured
Free flowing
Group interview
Start with broad topic and
focus in on specific issues
24. Group Composition
6 to 10 people
Relatively homogeneous
Similar lifestyles and
experiences
25. Outline for a Focus Group
Establish a rapport
Begin with broad topic
Focus in on specific topic
Generate discussion and interaction
26. The Moderator
Develops rapport - helps
people relax
Interacts
Listens to what people have
to say
Everyone gets a chance to
speak
27. The Focus Group Moderator
Maintains loose control and focuses discussion
Stimulates spontaneous responses
28. Advantages of Online
Focus Groups
Fast
Inexpensive
Bring together many participants from wide-spread
geographical areas
Respondent anonymity
Transcript automatically recorded
29. Disadvantages of Online
Focus Groups
Less group interaction
Absence of tactile stimulation
Absence of facial expression and body language
Moderator’s job is different