Social Networking Surpasses Email SocialNetworking Users EmailUsers Global Users (MM) Source: Comscore, 2010
Broad Change in Internet Usage Top Internet Use Cases Share of Online Usage Source: Nielsen Wire, January 2011. Morgan Stanley Internet Mobile Report, December 2009
Facebook Leads Industry in Ad Impressions sites sites sites U.S. Share of Display Ad Impressions Source: Comscore, November 2010
Next Generation Devices Changing How We Access the Internet Device Shipments Source: Gartner Research; Smartphone, Tablet, and PC Forecast, December, 2010.
Today, It’s Impossible to Stay on Top of Everything Competitive Expert Sales Ops Leads Contracts Price List Legal CorporatePresentation Product Expert Forecasts Executive
Real-Time Enterprise Collaboration App Updates Feeds File Sharing Security & Sharing Model Groups Status Updates Real-Time Analytics Profiles
Dell Manages a Global Organization with Chatter 100,000 Chatter Subscribers 15,000 Sales Subscribers Across 20 Countries 10%Increase in Sales Productivity $1 Billion in Approved Partner Deal Registrations Michael Dell CEO
Motorola Keeps Everyone Aligned on Chatter +1,000 Chatter users Legal, finance, and operations collaborate on partner contracts Device Selector App instantly Chatterized Royalty payments Chatter to executives Elias Dayeh Sr. Manager, Business Operations
Phenomenal Success with Chatter Average Percentage Improvements Reported by Customers Source: Salesforce.com Customer Relationship Survey conducted Nov. 2010 by an independent third-party MarketTools Inc. on 6,000+ customers randomly selected, representing organizations across the globe, of all sizes and from a diverse set of industries. Response sizes per question vary. Data is intended as a guideline based upon historical results from a sample set of customers. Results are dependent upon many different factors that are customer-specific. Therefore, actual results will vary.
Customers Succeed Across Every Major Metric Average Percentage Improvements Reported by Customers Source: Salesforce.com Customer Relationship Survey conducted October-November 2010, by an independent third-party,MarketTools Inc., on 6,000+ customers randomly selected. Response sizes per question vary.
Average Percentage Improvements Reported by Customers Source: Salesforce.com Customer Relationship Survey conducted October-November 2010, by an independent third-party,MarketTools Inc., on 6,000+ customers randomly selected. Response sizes per question vary. Customer Success Across Every Major Metric
Force.com is 5X Faster and Half the Cost to Build Apps Deliver Apps 5X Faster Point and Click for Business Users Coding for Developers Half the cost Fewer IT Resources No Hardware/Software On-premise Software Force.com Includes: staffing, infrastructure, licenses, IT support, and changes. IDC White Paper sponsored by Salesforce.com: “Force.com Cloud Platform Drives Huge Time to Market and Cost Savings”, Doc # 219965, September, 2009