Erik Dahl discusses the role and skills of UX designers working in emerging technologies such as robotics, genomics, and connected environments. He argues that designers need to be able to work at different scales; tame complexity through frameworks and storytelling; design with empathy and humility; think systemically; collaborate; and create new interaction languages. The skills discussed aim to help designers address challenging problems in emerging fields.
3. 1. THINKING THE UNTHINKABLE
2. HUMANIZING TECHNOLOGY
"Right now, today, we can't see the thing, at all, that's going to be the most important 100 years from now.”
- Carver Mead
7. UX for Genomics, Robotics, and Connected Environments
Jonathan Follett, Editor
Designing
for Emerging
Technologies
ROBOTICS
GENOMICS
CONNECTED ENVIRONMENTS
34. The
interaction states that every application has an inherent
amount of complexity. This complexity cannot be wished
away and has to be dealt with, either in product
development or in user interaction.
Larry Tesler, Xerox PARC
47. Designers working in Emerging Technology should have the ability to:
!
BE HUMBLE AND DESIGN FROM A
PLACE OF EMPATY AND HUMILITY
!
CREATE AND USE FRAMEWORKS
#ux4emtech @eadahl
54. Designers working in Emerging Technology should have the ability to:
!
CONSTANTLY LEARN, EXTEND YOURSELF
AND COLLABORATE WITH OTHERS
#ux4emtech @eadahl
64. Designers working in Emerging Technology should have the ability to:
!
THINK SYSTEMICALLY
!
LEARN THROUGH MAKING TOWARDS A
VISION OF THE FUTURE
#ux4emtech @eadahl
66. 20% change in activity at the door of the
primary bathroom of an elderly person
can predict a serious degradation in
health with 70% accuracy.
67. Designers working in Emerging Technology should have the ability to:
!
WORK BEYOND THE SCREEN INTO
ALGORITHMS, SYSTEMS, AND SERVICES
#ux4emtech @eadahl
72. If I had an hour to solve a problem and my life depended
on the solution, I would spend the first fifty-five minutes
determining the proper question to ask, for once I know
the proper question, I could solve the problem in less
than five minutes.
Albert Einstein
73. If I had eight hours to chop
down a tree, I’d spend six
sharpening my axe.
Abraham Lincoln
80. Truth of the matter was, stories was everything and
everything was stories. Everybody told stories. It was a way of
saying who they were in the world. It was their understanding
of themselves. It was letting themselves know how
they believed the world worked; the right way and the way
that was not so right.
81. Designers working in Emerging Technology should have the ability to:
!
UNDERSTAND THE WORLD THROUGH
STORIES, AND TELL STORIES
THROUGH THE PRODUCTS WE MAKE
#ux4emtech @eadahl
82. Designers working in Emerging Technology should have the ability to:
#ux4emtech @eadahl
Understand and tell stories
Work at different scales
Tame and harness complexity
Be humble and design from a place of
empathy and humility
Create and use frameworks
Constantly learn, extend yourself and
collaborate with others
Think systemically
Learn through making towards a
vision of the future
Work beyond the screen into
algorithms, systems, and services
Create new languages
Identify the right problems to solve
83. 1. THINKING THE UNTHINKABLE
2. HUMANIZING TECHNOLOGY
"Right now, today, we can't see the thing, at all, that's going to be the most important 100 years from now.”
Carver Mead
84. THANKS!
I HOPE WE CAN CONTINUE THIS CONVERSATION.
#ux4emtech
Erik Dahl
IASummit 14 eadahl@gmail.com
@eadahl