UX Design for Emerging Technology

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This talk was presented at MidwestUX 2013, and IASummit 2014

Emerging technologies—from skin-top embeddable computers to swarming robots to human genome hacking to content aware environments—will shape our understanding of what it means to be human. Look beyond the screen to the interactions and experiences within emerging technologies. And explore frameworks and techniques we desperately need to shape our experiences and understanding of this emerging reality.

Published in: Design, Technology, Business

UX Design for Emerging Technology

  1. 1. UX Design for Emerging Tech #ux4emtech Erik Dahl IASummit 14 eadahl@gmail.com @eadahl
  2. 2. @eadahl Open Office Hours www.uxaxioms.com#ux4emtech
  3. 3. 1. THINKING THE UNTHINKABLE 2. HUMANIZING TECHNOLOGY "Right now, today, we can't see the thing, at all, that's going to be the most important 100 years from now.” - Carver Mead
  4. 4. www.uxaxioms.com #uxaxioms
  5. 5. UX for Genomics, Robotics, and Connected Environments Jonathan Follett, Editor Designing for Emerging Technologies
  6. 6. Define Emerging Tech Emerging Tech www.gartner.com/newsroom/id/2575515
  7. 7. UX for Genomics, Robotics, and Connected Environments Jonathan Follett, Editor Designing for Emerging Technologies ROBOTICS GENOMICS CONNECTED ENVIRONMENTS
  8. 8. [ Open Humans Network ]
  9. 9. PROJECT CAPYBARA #ux4emtech @eadahl
  10. 10. 15 people +35 +20 +60 +45 +30 +75 TUESDAY 11:40AM - 11:50AM
  11. 11. LEARNING AND SCALING UNDERSTANDING THROUGH MAKING #ux4emtech @eadahl
  12. 12. WE CAN’T FORGET TO HUMANIZE TECHNOLOGY IF WE ARE DEPLOYING OUR EXPERIMENTS IN THE WORLD #ux4emtech @eadahl
  13. 13. EMERGING TECHNOLOGY IS NOT BUILT ENTIRELY ON TOP OF ESTABLISHED FRAMEWORKS OR INFRASTRUCTURES #ux4emtech @eadahl
  14. 14. PROJECT CAPYBARA #ux4emtech @eadahl
  15. 15. WHAT IS THE DESIGNER’S ROLE IN THE LANDSCAPE OF EMERGING TECHNOLOGY? #ux4emtech @eadahl
  16. 16. FASHION VERSUS INFRASTRUCTURE
  17. 17. Credit Illustration by Tim Enthoven http://www.nytimes.com/2014/03/16/magazine/silicon-valleys-youth-problem.html
  18. 18. PACE LAYERS
  19. 19. FASHION INFRASTRUCTURE
  20. 20. Designers working in Emerging Technology should have the ability to: ! WORK AT DIFFERENT SCALES #ux4emtech @eadahl
  21. 21. COMPLEXITY
  22. 22. COMPLEXITY DESIGN OPPORTUNITY TIME i $
  23. 23. The interaction states that every application has an inherent amount of complexity. This complexity cannot be wished away and has to be dealt with, either in product development or in user interaction. Larry Tesler, Xerox PARC
  24. 24. COMPLEX, BUT NOT COMPLICATED
  25. 25. Designers working in Emerging Technology should have the ability to: ! TAME AND HARNESS COMPLEXITY #ux4emtech @eadahl
  26. 26. TRANSPARENCY, CONTEXT, FRAMEWORKS
  27. 27. JOE BALLAY
  28. 28. IT IS IN ITS TRANSPARENCY THAT IT FULFILLS ITS FUNCTION.
  29. 29. WE NEED TO UNDERSTAND PEOPLE’S LIVES IN A RATHER BROAD SENSE.
  30. 30. TECHNOLOGY IS BECOMING MORE DEEPLY EMBEDDED IN OUR LIVES…
  31. 31. FITBIT ONE
  32. 32. Light Strong Direct Indirect Sudden Sustained WEIGHT SPACE TIME LABAN MOVEMENT ANALYSIS
  33. 33. Light Strong Direct Indirect Sudden Sustained WEIGHT SPACE TIME PUNCHING LABAN MOVEMENT ANALYSIS
  34. 34. Light Strong Direct Indirect Sudden Sustained WEIGHT SPACE TIME GLIDING LABAN MOVEMENT ANALYSIS
  35. 35. LABAN MOVEMENT ANALYSIS FLICKING: WRINGING: DABBING: PUNCHING: FLOATING: SLASHING: GLIDING: PRESSING: Flexible, Sudden, Light Flexible, Sustained, Strong Direct, Sudden, Light Direct, Sudden, Strong Flexible, Sustained, Light Sudden, Strong, Flexible Sustained, Light, Direct Direct, Sustained, Strong
  36. 36. Designers working in Emerging Technology should have the ability to: ! BE HUMBLE AND DESIGN FROM A PLACE OF EMPATY AND HUMILITY ! CREATE AND USE FRAMEWORKS #ux4emtech @eadahl
  37. 37. SKILLS AND ATTITUDES #ux4emtech @eadahl
  38. 38. + FULL STACK UNICORN
  39. 39. SYNTHESIS OF MANY FIELDS CONSTANTLY EVOLVING LANDSCAPE Literacy of Materiality and Curiosity
  40. 40. COMPREHENSIVE DESIGNER ARTIST + INVENTOR + MECHANIC + OBJECTIVE ECONOMIST + EVOLUTIONARY STRATEGIST
  41. 41. SELL YOUR EXPERTISE AND YOU HAVE A LIMITED REPERTOIRE. SELL YOUR IGNORANCE AND YOU HAVE AN UNLIMITED REPERTOIRE - RSW on Charles Eames
  42. 42. WE AREN’T EXPERTS. WE ARE EXPERIMENTERS. #ux4emtech @eadahl
  43. 43. Designers working in Emerging Technology should have the ability to: ! CONSTANTLY LEARN, EXTEND YOURSELF AND COLLABORATE WITH OTHERS #ux4emtech @eadahl
  44. 44. EXPERIMENTS, SYSTEMS, VISION
  45. 45. THE MACROSCOPE http://well-formed-data.net/archives/1027/worlds-not-stories
  46. 46. LOCAL & GLOBAL MAXIMA
  47. 47. EACH NEW DEVICE SHOULD REDUCE THE COMPLEXITY OF THE SYSTEM AND INCREASE THE VALUE OF EVERYTHING ELSE IN THE ECOSYSTEM. - Bill Buxton
  48. 48. KALEIDOSCOPE, NOT MACROSCOPE
  49. 49. VISION
  50. 50. Designers working in Emerging Technology should have the ability to: ! THINK SYSTEMICALLY ! LEARN THROUGH MAKING TOWARDS A VISION OF THE FUTURE #ux4emtech @eadahl
  51. 51. THE ALGORITHM IS THE UI
  52. 52. 20% change in activity at the door of the primary bathroom of an elderly person can predict a serious degradation in health with 70% accuracy.
  53. 53. Designers working in Emerging Technology should have the ability to: ! WORK BEYOND THE SCREEN INTO ALGORITHMS, SYSTEMS, AND SERVICES #ux4emtech @eadahl
  54. 54. NEW LANGUAGES
  55. 55. New Languages
  56. 56. Designers working in Emerging Technology should have the ability to: ! CREATE NEW LANGUAGES OF INTERACTION #ux4emtech @eadahl
  57. 57. PROBLEM FINDING
  58. 58. If I had an hour to solve a problem and my life depended on the solution, I would spend the first fifty-five minutes determining the proper question to ask, for once I know the proper question, I could solve the problem in less than five minutes. Albert Einstein
  59. 59. If I had eight hours to chop down a tree, I’d spend six sharpening my axe. Abraham Lincoln
  60. 60. PROBLEM SOLVERS PROBLEM FINDERS HOW DO I DO GOOD WORK? WHAT IS GOOD WORK?
  61. 61. Designers working in Emerging Technology should have the ability to: ! IDENTIFY THE RIGHT PROBLEMS TO SOLVE #ux4emtech @eadahl
  62. 62. STORYTELLING
  63. 63. HARRY CREWS
  64. 64. Truth of the matter was, stories was everything and everything was stories. Everybody told stories. It was a way of saying who they were in the world. It was their understanding of themselves. It was letting themselves know how they believed the world worked; the right way and the way that was not so right.
  65. 65. Designers working in Emerging Technology should have the ability to: ! UNDERSTAND THE WORLD THROUGH STORIES, AND TELL STORIES THROUGH THE PRODUCTS WE MAKE #ux4emtech @eadahl
  66. 66. Designers working in Emerging Technology should have the ability to: #ux4emtech @eadahl Understand and tell stories Work at different scales Tame and harness complexity Be humble and design from a place of empathy and humility Create and use frameworks Constantly learn, extend yourself and collaborate with others Think systemically Learn through making towards a vision of the future Work beyond the screen into algorithms, systems, and services Create new languages Identify the right problems to solve
  67. 67. 1. THINKING THE UNTHINKABLE 2. HUMANIZING TECHNOLOGY "Right now, today, we can't see the thing, at all, that's going to be the most important 100 years from now.” Carver Mead
  68. 68. THANKS! I HOPE WE CAN CONTINUE THIS CONVERSATION. #ux4emtech Erik Dahl IASummit 14 eadahl@gmail.com @eadahl

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