Psychology, Design &
Computer Science
How the interdisciplinary tradition of
Liberal Arts & Sciences is creating
products that are shaping our future
@diegomendes
*slides will be posted J (with all sources)
the	
  mango	
  tree	
  story	
  
We are tool makers.
Tools augment our abilities as humans.
We make tools to improve our lives.
1 undeniable fact:



We shape our tools



Our tools shape us
Marshal MacLuan (1964) & Wilson Miner, When we build, 2010
The tool that is shaping the world today:
connected software
connected software
in other words:
internet of things
but what things do you mean?
everything
It is the beginning of the smart…
home
car
surfboard
bank
basketball
school
fridge
“There are already hundreds of
millions of things connected to the
internet.
We are headed for hundreds of
billions, possibly trillions…
and it will change our lives.”
Dr. John Barret, TedXCIT
phone
Apple Inc, iPhone 5s
fitbit aria
nest
nest thermostat
surgery room
fitbit aria
surgery room
iRobot, Essential Design
self-driving car
Google Inc, Self Driving Car
glass
glass
our future is being shaped by connected
software – it is changing our world
We shape our tools



Our tools shape us
Marshal MacLuan (1964) & Wilson Miner, When we build, 2010
We are building an environment where we
will spend most of our lives.
Wilson Miner, When we build, 2010	
  
What kind of connected software
environment do you want to have in the
future?
If you want the world to be better,
you have to help shape it.
That’s where User Experience comes in.
Designing experiences is basically
understanding people and helping them.
Making the interaction between a person
and a product feel natural.
And this is an increasingly interdisciplinary
world
Adap0ve	
  Path,	
  2012	
  
Don Norman, 2014
“Design	
  is the practice of intentional
creation to enhance the world.
It is a field of doing and making, creating
great products and services that fit human
needs, that delight and inform. Design is
exciting because it calls upon the arts and
humanities, the social, physical, and
biological sciences, engineering and
business.”
Again…
This is an increasingly interdisciplinary world
Dan Saffer, Kicker Studio, 2008
UX follows a simple process called
Human Centered Design
Human Centered Design
Discovery	
  
Idea0on	
  
Prototype	
  Experiment	
  
Improve	
  
Some important interdisciplinary roles
*Disclaimer: These roles are gray areas. They intersect with each other and are fluid. 	
  
User Researcher or Design Researcher
Observe, listen, generate insight
Your are genuinely curious about human behavior. 

You love to observe and listen to people.

You like to create insights from your observations and things you have heard.

You are really good at evaluation, clarification, analysis, and communication. 

You like to ask questions that expose gaps and flaws.

You enjoy testing assumptions with quantitative and qualitative data.

** Usability Analyst – In larger companies, usually towards the end of the product
design cycle.
Interaction Designer
Invent, define direction, make ideas real
You can come up with enormous amounts of solutions for the problems you are
solving for. 

You can link ideas, solutions and design easily.

You can make solutions “look real” – design and communicate how the product
could potentially work. 

You like both the grand vision and the step by step details of how the user will
experience the product. 

You understand how to apply user interface and interaction design to products.
Visual Designer
Your weapons are color, style, type, icons and information design.

You create visual hierarchy. 

You indicate relationships and hint at behavior to help users interact with the
product.

You like both the grand vision and the step by step details of how the user will
experience the product. 

You can create different visual stylistic approaches for different mediums (digital
product v. physical product).
Visual hierarchy, visual relationships & elegance
Content Strategist
Your weapons are your fantastic communication skills.

You are great at understanding how to develop content that is meaningful
to different audiences.

You like to figure out “when” certain content should surface for the user.

You love to make things “crystal clear”.

You are always thinking about what engages people.

You love to create new content and maintain relevant older content.
You love meaningful content
Information Architect
You like to visually structure information so it is intuitive to others.

You are always trying to facilitate how others understand content.

You see structure as a way to facilitate effective communication.

You enjoy working in large projects across different departments and help
maintain a unified vision of what you are trying to build. 
You want to help others understand stuff
User Experience Designer
Observe, listen, generate insight
Invent, define direction, make ideas real
Hierarchy, relationships & elegance
Meaningful content
You want to help others understand
Research 	
  
Interaction	
  
Visual	
  
Information	
  
Content	
  
You do it all…
thinking about how the user will experience it
Dan Saffer, Kicker Studio, 2008
Why you should join this field?
Shape your future instead of reacting to it.
How do I get into this field?
Learn on the job Grad school
Career outlook is great
For sources go to http://goo.gl/MUyTmH

Psychology, design and computer science

  • 1.
    Psychology, Design & ComputerScience How the interdisciplinary tradition of Liberal Arts & Sciences is creating products that are shaping our future
  • 2.
    @diegomendes *slides will beposted J (with all sources)
  • 3.
  • 4.
    We are toolmakers.
  • 5.
    Tools augment ourabilities as humans.
  • 6.
    We make toolsto improve our lives.
  • 8.
    1 undeniable fact: Weshape our tools Our tools shape us Marshal MacLuan (1964) & Wilson Miner, When we build, 2010
  • 9.
    The tool thatis shaping the world today: connected software
  • 10.
    connected software in otherwords: internet of things
  • 11.
    but what thingsdo you mean?
  • 12.
  • 13.
    It is thebeginning of the smart… home car surfboard bank basketball school fridge
  • 14.
    “There are alreadyhundreds of millions of things connected to the internet. We are headed for hundreds of billions, possibly trillions… and it will change our lives.” Dr. John Barret, TedXCIT
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
    our future isbeing shaped by connected software – it is changing our world
  • 24.
    We shape ourtools Our tools shape us Marshal MacLuan (1964) & Wilson Miner, When we build, 2010
  • 25.
    We are buildingan environment where we will spend most of our lives. Wilson Miner, When we build, 2010  
  • 26.
    What kind ofconnected software environment do you want to have in the future?
  • 27.
    If you wantthe world to be better, you have to help shape it.
  • 28.
    That’s where UserExperience comes in.
  • 29.
    Designing experiences isbasically understanding people and helping them.
  • 30.
    Making the interactionbetween a person and a product feel natural.
  • 31.
    And this isan increasingly interdisciplinary world
  • 32.
  • 33.
  • 34.
    “Design  is thepractice of intentional creation to enhance the world. It is a field of doing and making, creating great products and services that fit human needs, that delight and inform. Design is exciting because it calls upon the arts and humanities, the social, physical, and biological sciences, engineering and business.”
  • 35.
    Again… This is anincreasingly interdisciplinary world
  • 36.
    Dan Saffer, KickerStudio, 2008
  • 37.
    UX follows asimple process called Human Centered Design
  • 38.
    Human Centered Design Discovery   Idea0on   Prototype  Experiment   Improve  
  • 39.
    Some important interdisciplinaryroles *Disclaimer: These roles are gray areas. They intersect with each other and are fluid.  
  • 40.
    User Researcher orDesign Researcher Observe, listen, generate insight Your are genuinely curious about human behavior. You love to observe and listen to people. You like to create insights from your observations and things you have heard. You are really good at evaluation, clarification, analysis, and communication. You like to ask questions that expose gaps and flaws. You enjoy testing assumptions with quantitative and qualitative data. ** Usability Analyst – In larger companies, usually towards the end of the product design cycle.
  • 41.
    Interaction Designer Invent, definedirection, make ideas real You can come up with enormous amounts of solutions for the problems you are solving for. You can link ideas, solutions and design easily. You can make solutions “look real” – design and communicate how the product could potentially work. You like both the grand vision and the step by step details of how the user will experience the product. You understand how to apply user interface and interaction design to products.
  • 42.
    Visual Designer Your weaponsare color, style, type, icons and information design. You create visual hierarchy. You indicate relationships and hint at behavior to help users interact with the product. You like both the grand vision and the step by step details of how the user will experience the product. You can create different visual stylistic approaches for different mediums (digital product v. physical product). Visual hierarchy, visual relationships & elegance
  • 43.
    Content Strategist Your weaponsare your fantastic communication skills. You are great at understanding how to develop content that is meaningful to different audiences. You like to figure out “when” certain content should surface for the user. You love to make things “crystal clear”. You are always thinking about what engages people. You love to create new content and maintain relevant older content. You love meaningful content
  • 44.
    Information Architect You liketo visually structure information so it is intuitive to others. You are always trying to facilitate how others understand content. You see structure as a way to facilitate effective communication. You enjoy working in large projects across different departments and help maintain a unified vision of what you are trying to build. You want to help others understand stuff
  • 45.
    User Experience Designer Observe,listen, generate insight Invent, define direction, make ideas real Hierarchy, relationships & elegance Meaningful content You want to help others understand Research   Interaction   Visual   Information   Content   You do it all… thinking about how the user will experience it
  • 46.
    Dan Saffer, KickerStudio, 2008
  • 47.
    Why you shouldjoin this field?
  • 48.
    Shape your futureinstead of reacting to it.
  • 49.
    How do Iget into this field?
  • 50.
    Learn on thejob Grad school
  • 51.
  • 52.
    For sources goto http://goo.gl/MUyTmH