1. 1

2. Contents
1 Vision of Seoul and U-Seoul
2 Needs for U-Work
3 Korea Government Status
4 Experience of Seoul
5 Development Plan and Value
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3. . Vision of Seoul and U-Seoul
1 Vision of Seoul
Economy Culture Welfare Environment Citizen
Seoul Vision City City City City City
Goal
Activating
Strengthening
citizen's use of
IT governance
e-Government
Promotion improving e-Government service operating efficient information
Strategy system
e-Government publicity
and marketing developing u-City base
systemization
improving e- strengthening developing
Improving of
Main Tasks homepage administration
Government administration ubiquitous
service transparency infra
works
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4. . Vision of Seoul and U-Seoul
2 Vision of U-Seoul
City of seamless
transportation
supporting
international
(Transpor
business tation) (Industry)
Digitalized industrial
People-oriented city city that attracts the
which ensures high world
quality of life through (Welfare)
expanded social
welfare network
(Administration/Urban
Management )
City where culture City of open administrative
becomes a part of (Culture) service and intelligent
people's daily lives (Environ management
ment) Pleasant, green city
with people and
nature in harmony
2006 Ubiquitous Mid and Long Master Plan 4

5. . Vision of Seoul and U-Seoul
3 U-Governance Goals
Administrative Service Seamless Internal
Utilized anywhere, anytime Administrative System
Citizens’ participation in municipality Zero-Stop / Common use of information
Remote administrative service Mobile working / mobile
Related
support payment Organizations
Government
departments
On the Other local
Home Office move autonomous
governments
Facility Management
Anywhere Anytime Intelligent Safety System
Accident
Remote management Integrated
Pre-sensing Alarm Response
of public facilities Operation
Center Disaster
Facility management Remote inspection/ NEMA/Autonomous gov’t/Hospital/Police
based on 3D GIS Real-time integrated billing Crime
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6. . Needs for U-Work
1 U-Work Background
Pressure from Global Society on Carbon Reduction
- World 13th Economy Size vs. World 9th Carbon Emissions
- No.1 Carbon Emissions increasing rate among OECD countries
- Higher probability of joining global carbon reduction agreement by 2013
Vulnerable Economy Structure to Energy Price
- Importing 97% of Energy
- The 4th Oil importers in the world (55trillion)
Firm purpose of Government on Energy Saving
- National Low Carbon Green Initiatives
- Carbon Reduction Business Case Development based on Green Innovation
Strategy
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7. . Needs for U-Work
2 U-Work Objectives
National Competitive Advantages
- Slowdown of economy population and aging trends
- Professional work infrastructure for knowledge worker’s productivity
Economy and Environmental Sustainability
- Physical travel volume reduction around the metropolitan region
- Encouragement of eco-friendly transport modes (U-bike)
Technology-enabled innovation
- Breakthrough to overcome home working
- Enhancing U-Work infrastructure for mobile workers productivities
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8. . Korea Government Status
1 Central Government Status
MLTM
Work Centers to reduce traffic volume among satellite cities
- Install 13 training centers outside of metropolitan area
Development of Community Centers for job creation
- Support education, training, and child care of u-Work Centers by renovating
dong-offices and post offices
MOPAS
Development of Public Sector Green Offices (Smart Work Center)
- 1~2 Pilot Smart Work Centers in Seoul for public sector employee(~2010)
- Enhancing collaboration system between central governments and public
institutes
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9. . Korea Government Status
2 Central Government Status
KCC
Green IT Policy
- Create Synergy by ICT/Environment Convergence for Green Growth
- Founding ICT/Environment Convergence Forum (2008.10)
- Distribute Energy Saving Media/Communication Devices
- Adopt Green IT for Home Work and Smart Work
Green Growth Committee
Enlarge Smart Work in Public Sector
- 2.4% in 2009 to 20% in 2013, and 30% in 2020
- Enacting laws to install smart business center system for new public buildings
Development Smart Work Center Chains
- Low carbon commuting environment by encouraging walking and cycling
- Smart Work Centers Replication : 12 SWCs(2010) → 100 SWCs(2011) →
500 SWCs (2013) → Nationwide Rollouts(2020) 9

10. . Experience of Seoul
1 Current Status on Collaboration Infra
Tele-Conferencing
Video Conferencing
- Location : City HQ ↔ 9 Offices
- Total Numbers : 10 Offices
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11. . Experience of Seoul
2 Current Status on Collaboration Infra
Web Conferencing
- 7 Departments
- Real-time PC Conferencing
- Video Push Service
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12. . Case Example: City of Seoul
3 Current Status on Collaboration Infra
Home/Distance Working
GVPN(Government Virtual Private Network)
- Remote access to Gov Portal for in & outside of Korea
System for Information/Document Protection
- In case of remote working, anonymous PC can only view documents without
saving or printing functions
Access
External denied
networks City Internal
Network
Hacker and No
Internet
authorized personnel
Screen view
only Document
Protection
System
Biz travelers/Home
working/mobile workers Kor Gov Portal
(Intranet)
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13. . Case Example: City of Seoul
4 Current Status of Home Working in Seoul
Home Working
Background
-Decrease investment to transport infrastructure
-Drive continuity of work & production in time and location free manner
-Improve the quality of life of pub employees and their families
Pilot Period: 2002. 5. ~ 2003. 4
Participants : 28 from 5 Teams
Days of Home Working : 1 ~ 3 Days per week
Major Outcomes
-Increase job satisfaction by using the time to commute for self-development
-Provide convenient working environment for employees of disabled and child-care
needs
-More chances for creative work environment & Contribute individual motivation
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14. . Case Example: City of Seoul
5 Current Status of Home Working in Seoul
Local District Case (Dongdaemun-Gu)
Overall Direction
-Meet with the issues of low-berth rate and aged society
-Provide working opportunities to female pub staff in LOA* from child care
issues
Deployment Plan
-Phase 1 (Pilot) : 2009. 6. – Female pub employees for child-care LOA
-Phase 2 (Scaling) : 2009. 10 – Pub employees of disabled and family nursing
-Phase 3 (Full Deployment) : Full-scale deployment of home working based on
detailed analysis of pilot results
* LOA: Leave of Absence 14

15. . Case Example: City of Seoul
6 Current Status of Home Working in Seoul
Policy Issues and Concerns
Issues of Home Working Deployment
- Risk of lacking sense of belongings
- Difficulty to collaborate for work results
- Organizational culture of Korea for face-to-face working style
- Not tangible benefit yet for team performance
- Pending home working after the pilot of 2002~03
- Policy Measures for Further Deployment
- Eliminate the skepticism on getting personal disadvantages for home workers
- Virtual collaboration platform for information exchanges to facilitate online
communication
- Study lessons learned from other local governments and reports from central
government
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16. . Next Steps and Benefits
1 Seoul City Plans for Smart Working
2010 : Smart Working Infra (Testbed)
- Build 2 Smart Work Center in Seoul
- Implement Telepresence
2011 : City Wide Deployment
- Develop and extend Sub-Centers in Seoul
- More functions and facilities for community services like
pub service, banking, pub bike
2012 : National/Global Wide Implementation
- Full-scale implementation of u-Work Center infra in Seoul
- Connections to other cities in Korea
- u-Work Center as a pub service to provide global communication infra to
citizen (by working with global service provider)
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17. . Next Steps and Benefits
Energy Efficiency Productivity Improvement
Provide creative working environment
Lower traffic volumn Reduce time and cost for business
Reduce carbon emission travelling
Change the Way to Work Better Service to Citizen
Facilitate distance working culture Field & location based pub service
More chances to interact with citizen offerings
Efficient service delivery enabled by
collaboration platform
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