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"Storytelling - Unlocking potential, listening to voices that matter"
"Storytelling - Unlocking potential, listening to voices that matter"
"Storytelling - Unlocking potential, listening to voices that matter"
"Storytelling - Unlocking potential, listening to voices that matter"
"Storytelling - Unlocking potential, listening to voices that matter"
"Storytelling - Unlocking potential, listening to voices that matter"
"Storytelling - Unlocking potential, listening to voices that matter"
"Storytelling - Unlocking potential, listening to voices that matter"
"Storytelling - Unlocking potential, listening to voices that matter"
"Storytelling - Unlocking potential, listening to voices that matter"
"Storytelling - Unlocking potential, listening to voices that matter"
"Storytelling - Unlocking potential, listening to voices that matter"
"Storytelling - Unlocking potential, listening to voices that matter"
"Storytelling - Unlocking potential, listening to voices that matter"
"Storytelling - Unlocking potential, listening to voices that matter"
"Storytelling - Unlocking potential, listening to voices that matter"
"Storytelling - Unlocking potential, listening to voices that matter"
"Storytelling - Unlocking potential, listening to voices that matter"
"Storytelling - Unlocking potential, listening to voices that matter"
"Storytelling - Unlocking potential, listening to voices that matter"
"Storytelling - Unlocking potential, listening to voices that matter"
"Storytelling - Unlocking potential, listening to voices that matter"
"Storytelling - Unlocking potential, listening to voices that matter"
"Storytelling - Unlocking potential, listening to voices that matter"
"Storytelling - Unlocking potential, listening to voices that matter"
"Storytelling - Unlocking potential, listening to voices that matter"
"Storytelling - Unlocking potential, listening to voices that matter"
"Storytelling - Unlocking potential, listening to voices that matter"
"Storytelling - Unlocking potential, listening to voices that matter"
"Storytelling - Unlocking potential, listening to voices that matter"
"Storytelling - Unlocking potential, listening to voices that matter"
"Storytelling - Unlocking potential, listening to voices that matter"
"Storytelling - Unlocking potential, listening to voices that matter"
"Storytelling - Unlocking potential, listening to voices that matter"
"Storytelling - Unlocking potential, listening to voices that matter"
"Storytelling - Unlocking potential, listening to voices that matter"
"Storytelling - Unlocking potential, listening to voices that matter"
"Storytelling - Unlocking potential, listening to voices that matter"
"Storytelling - Unlocking potential, listening to voices that matter"
"Storytelling - Unlocking potential, listening to voices that matter"
"Storytelling - Unlocking potential, listening to voices that matter"
"Storytelling - Unlocking potential, listening to voices that matter"
"Storytelling - Unlocking potential, listening to voices that matter"
"Storytelling - Unlocking potential, listening to voices that matter"
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"Storytelling - Unlocking potential, listening to voices that matter"

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Storytelling - Unlocking potential, listening to voices that matter. Presentation at Learning Live, London 2013 by by Dr. Maureen Murphy, Managing Director at Aurion Learning and Fiona Quigley.

Storytelling - Unlocking potential, listening to voices that matter. Presentation at Learning Live, London 2013 by by Dr. Maureen Murphy, Managing Director at Aurion Learning and Fiona Quigley.

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  • 1. Storytelling - Unlocking potential, listening to voices that matter. 11 September, 2013 London Fiona Quigley and Dr. Maureen Murphy
  • 2. Case Studies What? What makes a good story Toolkit Who should be involved Capturing & Using Tips “How and where could I use storytelling to enhance learning and performance in myself and others.” Story Filter – spotting the voices that matter....
  • 3. What types of stories do you hear day to day?
  • 4. An adventure An important event or incident This is how I do it Remembering someone special This is my future me This is what our product/ service can do to help you Nursery Rhymes, Fables Text Stories we hear
  • 5. What are the top 3 things you would look for in a good story (Listener and Curator)?
  • 6. Focus / length Good Story? Connection –content or storyteller (authentic) Realism & structure Surprise (cognitive dissonance) Hope – open loops? Fits with Organisational narrative Reusability Measurable
  • 7. Encourage discussion Personalise the learning Why do we use storytelling? Improve the 3 Ps Capture tacit knowledge Move beyond sanitised messages Retain knowledge & experience Capture the lived experience Encourage reflection
  • 8. Storytelling toolkit for learning and performance Anecdote • Informal • Fuels the story filter Case Study • Reality/Literal • Fixed learning point Scenario • Compilation • Guided learning • Immersive • Take action Drama • Emotional • Organisational narrative Personal Story (digital) • Sense- making • Personal (org) narrative
  • 9. Case study 1 – Dramatic Stories GAA Coach Education
  • 10. At a glance (2013) 2,550: Affilated GAA Clubs playing the games 302: International Clubs 1,360,071: Supporters attend games 81,160: Children’s games camps
  • 11. Rollout & Maintenance 500,000+ YouTube hits Tension between “elite” games and young player development How? Why?
  • 12. Find volunteer ‘actors’How? Develop the characters & scenarios Facilitated Coach Workshops Role Plays Good & Poor Practice Outline Scripting
  • 13. Developing the characters Good coach / bad coach Hairdryer treatment Young player wants to quit • Behaviour and attitude change: Winning is everything • Antagonists and protagonists • Connect previous bad experience • Play on emotions – impact on child • Humour and “banter” (realism) • Leave room for hope
  • 14. GAA – Case Study To view this video visit: http://youtu.be/O-pNAl23I9k
  • 15.  Spark debate in the classroom and training field  Formal eLearning (Certification)  Spaced practice  Access anytime, anywhere, any device Using the Stories
  • 16. Behaviours Actors vs Pros Types Of Change Text Using Developing Sharing the Learning
  • 17. Case study 2 – Personal Stories Sensory Engagement Project RNIB Action on Hearing Loss
  • 18. About the Project Sensory Engagement Support for Service Users Models of Excellence Confidence building Back to employment Benefit advice Staff training Libraries Colleges Banks
  • 19. Emotional Impact Why? Lasting Legacy Realism & structure Social Inclusion Tacit Knowledge Quiet Voices
  • 20. Practice videos (iPad) How? Informal Group Discussion Telephone Interviews Interviews Workshops Scripting THEIR ideal experiences Critical conversations and questions: 1. Tell us about your first visit to college/library/bank - how did you feel? 2. What did you find most difficult? 3. What did staff do well? 4. What could staff do better?
  • 21. Sensory Engagement Case Study: Lisa‟s Video To view this video visit: http://youtu.be/OnzZkEHPjxQ
  • 22. "This has been great experience for me to be involved in a legacy of a great project that has helped boost my own self confidence. I feel extremely proud knowing that what I have to say will help others understand what it's like for me to live with my hearing loss and to ease the way for better communication." Lisa Dawson
  • 23.  Bolster existing classroom training  Lunch and Learn  Spaced practice  Quick reference / job aid Using the Stories
  • 24. Storytellers Benefits for All Communication Text Length & Focus Impact Sharing the Learning Resources
  • 25. Storytelling toolkit for learning and performance Anecdote • Informal • Fuels the story filter Case Study • Reality/Literal • Fixed learning point Scenario • Compilation • Guided learning • Immersive • Take action Drama • Emotional • Organisational narrative Personal Story (digital) • Sense- making • Personal (org) narrative
  • 26. Approach & Team Tips Finetune your Filter Right Storyteller Confidence & Trust Consequences Boundaries Multiple Uses
  • 27. Storyteller Maker Facilitator Curator Gatekeeper Illustrator Production Project Manager Team
  • 28. Encourage discussion Personalise the learning Why use storytelling? Improve the 3 Ps Capture tacit knowledge Move beyond sanitised messages Retain knowledge & experience Capture the lived experience Encourage reflection
  • 29. How can I use stories to „unlock potential‟ in my organisation?
  • 30. Getting Started Find someone in your organisation whose work you admire. Ask them to explain how they have overcome a recent challenge . Start with open-ended questions, moving to more specific questions 1. What was difficult? What would you do differently? 2. Write it up Share the story and get Feedback
  • 31. Women in Business – Your Stories Interested in contributing to Women in Business stories? Contact: Fiona Quigley Email: fiona@fqlearning.com Twitter: @fionaquigs
  • 32. A new tool for capturing and creating stories online.
  • 33. Storee Beta Interested in testing and evaluating our new online tool „ Storee‟ that creates and captures stories? Email hello@tellmystoree.com
  • 34. Online Survey • We are conducting a survey to gain insight into how organisations use and share stories • Take part in this short 5 minute survey: http://www.surveymonkey.com/s/aurionstories
  • 35. Dr. Maureen Murphy maureen.murphy@aurionlearning.com Twitter: @aurionlearning Fiona Quigley fiona@fqlearning.com Twitter: fionaquigs
  • 36. Masterclass: E-Learning Journeys Want to discover how to get the best out of learning technologies and blended classroom practice?
  • 37. Join Aurion Learning for a FREE practical Masterclass Where: The Lighthouse, Glasgow When: Thursday 10 October, 2013 9am - 1pm Register Now: https://elj13glasgow.eventbrite.co.uk
  • 38. www.aurionlearning.com

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