Internal communication denotes a type of
communication within the organization. This
is also known as inter-communication. The
internal communications, includes
letters, memos, notices, instructions and
The communication between the
organization and the outsiders is called
external communication. The external
acknowledgement, enquires, tenders, mee
tings, conferences and notices.
Channel or medium
Sender is the person who communicates the
idea, understanding, and information, or material. He
acts in the capacity of a speaker, writer, or encoder.
Message is the meaningful information which a sender
send to receiver. The message may be in form of
order, opinion, advice, suggestion, instruction, ques
tion, answer or material.
Channel is the way through which communication flows from
sender to the receiver. The transmission of message is
through a medium. Each medium has its own set of rules.
Some examples are:
Sometimes, communication can break down. Often, this is due to
barriers that get in the way of effective communication.
Barriers are the blocks in the flow of communication.
Types of Barriers
Internal barriers are emotional and
mental issues that stop you
from doing a Communication.
lack of belief
attitudes and beliefs
External barriers are physical things
or problems that stop you from
Receiver is a person for whom the message is
targeted. The receiver is the decoder. He, when
receives, decodes or interprets the message.
Feedback is basically response or replied of the receiver
to the sender. It helps the sender in confirming the
correct interpretation of message by the decoder.