3. Importance
of writing
skill in an
business

4. Skills that enable an
individual to write
lucidly, coherently, and
grammatically, or to
handwrite legibly with
ease and speed.

5.  Define the purpose
 Gather material
 Organize material
 Consider alternatives
 Complete the task/implement best
alternaives.

6. Business writing is more important today than ever
before. Businesses communicate all day, every day.
Writing well is important for the success of any business or
organization.
Business owners and their employees who can write clearly and
concisely have a competitive edge over others who are still struggling
to communicate.
Having multiple sets of eyes on business documents can prevent
poorly written material from reaching your target audience.

8. “A message written by a
person to convey the
message to another
person.”
(oxford dictionary)

9. oCommunicate with other
person in a formal
manner.
oTo make inquiries.
oSend replies.
oTo place orders.
oTo influence the

10. TYPES OF
LETTER

11. A letter written from one
to other or between
different parties for
business, college or
professional activities. The
letter is written in a
concise manner as the

12. Company Name, Address, Logo
Telephone Number
Email Address
Recipient's Name
Address
Date
Dear Mr./Ms. (Recipient's Full Name),
Subject: (PURPOSE OF THE LETTER)
In the first paragraph, you can introduce yourself, if the recipient does not know you. After this, mention the purpose of the letter.
(Use Double Paragraph Spacing)
In the second paragraph, give out the details i.e., the facts that support the statement you made in the first paragraph. You
can end the letter with this paragraph or you can have another one, if the information you want to convey does not fit in this
paragraph. Complete the letter by thanking the recipient for taking out time to read the letter
Respectfully Yours,
(Your Signature)
(Your Name)
Enclosure(s) (mention the number)

13. • INFORMAL LETTER
Informal writing is when
you are writing to someone
you know personally or
when you are writing
subjectively to express
your own private feelings

14. 32-A, Charlton Dr,
North Birmingham,
NSW 2065
3rdSeptember, 2011
Hello Chris,
How are you and the girls? Thanks again for giving me Brian's number. It was so easy designing the site with
Brian, as he was a great help with the technical stuff. It is online now, have a look when you get the time and do
tell if any changes are to be made.
You know what? The other day I bumped into Greg. The tall guy who used to live in Martha's neighborhood? He
too has moved to Sydney and lives just a few blocks from here. He has made it pretty big, and owns several
restaurants, and just bought Aria on Macquarie Street. We went for dinner there on your last day in the
city, remember?
I have to go to the market, so will stop writing now. Looking forward to meeting you all during the Christmas
break. Give my love to Nat and the kids.
Warm regards,
Anne

16. “A reminder to stArt or
finish something. A
document sent with in a
compAny in short form.”

17. oBrings attention to
problems.
oAccomplish goals by
informing the reader
about new information.
oHelps the memory by
recording events or

18. To: All Staff Members
From: Allen White, President
Date: November 5, 2001
Re: Company Merger
____________________________________________________
I'd like to set the record straight. Perhaps you have heard rumours of all sorts to the effect that the
company is going out of business, is being sold, or is merging. Well, I am pleased to tell you that
the last is true. We are merging.
Effective January 1, we will become a wholly owned subsidiary of ABC, Inc. Principals at ABC have
asked me to let you know of their sincere intentions to continue operating this division on a
autonomous basis and to retain all the employees who are currently on the payroll.
There are many benefits to be gained by the merger, and I would like to inform you of them
personally. There will be a company-wide meeting in the auditorium on Monday, November
12, 2001 at noon. The meeting will be over lunch (provided by ABC), and members of the ABC
team will be on hand to personally answer any questions.
I'm sure that you'll approve of the merger wholeheartedly once you understand what we have to
gain. I look forward to seeing each of you at the luncheon on November 12.

19. “A report is A
statement of the
results of an
investigation or of
any matter on

21. Formal reports can provide
an employer with the
opportunity to record your
progress with in the
company. It collects &
interprets data & reports
information. Usually
written in indirect order.

22. Also known as short
reports.it is a document
that contains about two to
five pages of text , not
including attachments.it
has less substance than a
formal report.

23. oInformational report
oAnalytical report
oSurvey or research
report

24. It is the cover of the
report containing:
1. Title of report.
2. Name of receiver of the

25. It has more information than
the title fly. It bears:
1. Title of report , name of
receiver , his designation &
name of his company.
2. Name of the writer, his

26. It is also known as letter of
comissioning. In it the
individual or the
management authorizes the
report writer to prepare
the report. It helps the

27. It is a covering letter
because it transmits the
report. It is important to
know that in the presence
of letter of
transmittal, preface is not

28. The table bears major &
subdivisions of the report
and then respective
appearance in the report.

29. Preface is the foreword
talked by the writer. The
function of preface may be
performed by the letter of
transmittal.
Therefore, preface is not

30. Introduction acquaints the
reader with the better
understanding of the report.
It includes the elements:
1)Authorization
2)Problem
3)Purpose
4)Scope
5)Limitations
6)Sources

31. The text contains the
actual details of the
report . This part explains
findings & data. It is the
main part of the body.
This section summarizes the
findings of the investigation.

32. It interprets facts
explained. It does not give
the writer’s personAl
opinion.
This section suggests a plan
of action based on findings &

33. In it you may include
tables, graphs, charts or
some additional
information.
It refers to the sources from
where the data have been
collected. The sources may be

34. A glossary is an
alphabetic listing of
special terms & words with
their meanings &
definitions.
It includes the list of
topics, their divisions &

35. “A resume is A brief document
which highlights an
individuAl’s

36. PURPOSE:
oProvide a summary of your
skills, abilities &
accomplishments.
oDescribes your
education, abilities &
previous employment

38. “A on pAge letter to A
prospective
employer, usually
accompained by a
resume, expressing interest

39. oFocus on your
qualifications for the
position.
oProvide an example of
your writing abilities.
oConvey interest in the

40. Types of
cover letter
Solicated
Unsolicated

42. November 20, 2008
Name
Title
Company
Address
Dear _________:
The growth and innovation in the proprietary sector of the healthcare industry has been very exciting in the past decade and
appears to be continuing in the future. I am very interested in (name of company) because of its participation in this sector.
Particularly, I am interested in making a contribution to your organization in the area of marketing of healthcare services. My
strong healthcare background, effective communication skills and attention to detail would be an asset to (name of company).
Enclosed is my resume for your consideration. I would like an opportunity to meet with you to discuss my qualifications and
interest in a career with (name of company). I will call you early next month to arrange a mutually convenient time to get together.
Should you have any questions or would like to schedule an interview, I can be reached at (314) 555-1212 or via email at
student@slu.edu. Thank you for your time and consideration.
Sincerely,
Sharon Student
Enclosure

43. “proposAls Are persuAsive
offers to solve
problems, provide services, or
sell equipment.”
It could be in form of letter
or report.
Some proposals are

44. Attention
Use of simple
words
Completeness
Conciseness
Concreteness
Clarity
Correctness
 Attractive
 Use appropriate
words relevant
to the mood of the
topic.