corporate communication-oral communication

1. Oral communication
BY
ANANDBABU.V
1ST MBA

2. What is oral communication ?
 Oral communication is the process of expressing
information or ideas by word of mouth. Learn more
about the types and benefits of oral communication,
and find out how you can improve your own oral
communication abilities.

3. Advantages of Oral Communication
 There is high level of understanding and transparency in
oral communication as it is interpersonal.
 There is no element of rigidity in oral communication.
 There is flexibility for allowing changes in the decisions
previously taken.
 The feedback is spontaneous in case of oral
communication. Thus, decisions can be made quickly
without any delay.

4. cont’d
 Oral communication is not only time saving, but it also saves
upon money and efforts.
 Oral communication is best in case of problem resolution. The
conflicts, disputes and many issues/differences can be put to
an end by talking them over.
 Oral communication is an essential for teamwork and group
energy.

5. Cont’d
 Oral communication promotes a receptive and encouraging
morale among organizational employees.
 Oral communication can be best used to transfer private and
confidential information/matter.

6. Disadvantages
 Relying only on oral communication may not be sufficient as
business communication is formal and very organized.
 Oral communication is less authentic than written
communication as they are informal and not as organized as
written communication.
 Oral communication is time-saving as far as daily interactions
are concerned, but in case of meetings, long speeches
consume lot of time and are unproductive at times.

7. Cont’d
 Oral communications are not easy to maintain and thus they
are unsteady.
 There may be misunderstandings as the information is not
complete and may lack essentials.
 It requires attentiveness and great receptivity on part of the
receivers/audience.
 Oral communication (such as speeches) is not frequently used
as legal records except in investigation work.

8. Essential for effective communication
 Clear pronunciation
 Brevity
 Precision
 Conviction
 Logical sequence
 Appropriate word choice

9. Cont’d
 Avoid hackneyed phrases & cliches
 Natural voice
 Finding the right register

10. Ways to Improve Oral Communication
1) READ
2) WRITE
3) SPEAK

11. Types of oral communication
• Face To Face
• Video Conferencing
• Telephone
• Active-Passive Communication
• Interviews
• Group Discussion
• Presentations
• Grapevine

12. Face to face communication
 Face-to-face interaction (less often, face-to-face
communication or face-to-face discourse) is a concept in
sociology, linguistics, media and communication studies
describing social interaction carried out without any
mediating technology.

13. Video conferencing
 Videoconferencing (VC) is the conduct of a
videoconference (also known as a video conference or
video teleconference) by a set of telecommunication
technologies which allow two or more locations to
communicate by simultaneous two-way video and audio
transmissions.

14. Telephone
 Communicating through telephones
 ie: mobiles, dialer phone

15. Active / passive communication
 ACTIVE / PASSIVE VOICE. In most English sentences
with an action verb, the subject performs the action
denoted by the verb. These examples show that the
subject is doing the verb's action. Because the subject
does or "acts upon" the verb in such sentences, the
sentences are said to be in the active voice.

16. Interview
 The person who answers the questions of an interview is
called in interviewer. The person who asks the questions
of our interview is called an interviewer. It suggests a
meeting between two persons for the purpose of getting a
view of each other or for knowing each other. When we
normally think of an interview, we think a setting in
which an employer tries to size up an applicant for a job.

17. Group discussion
 Two or more persons joined together and they discuss
about a particular thing or making decisionsn or
identifying skills.
 Nowadays Group Discussion is being extensively used
along with personal interviews for the final selection of
candidates. It plays a main role in selecting the best
among the best.

18. Presentation
 A presentation is the process of presenting a topic to
an audience. It is typically a demonstration, lecture, or
speech meant to inform, persuade, or build good will.
The term can also be used for a formal or ritualized
introduction or offering, as with the presentation of a
debutante.

19. Grapevine
 To hear something through the grapevine is to learn of
something informally and unofficially by means of gossip
or rumor.
 The usual implication is that the information was passed
person to person by word of mouth, perhaps in a
confidential manner among friends or colleagues. It can
also imply an overheard conversation or anonymous
sources of information. For instance "I heard through the
grapevine that Brad was getting fired."