ٍSmart Government Circle of Attention

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Presented at: 20th GCC eGovernment and eServices Conference | 17-21 May 2014 | Ritz Carlton Hotel | Dubai, UAE.

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  • Salam, Great Presentation and informative , however still not able to define a smart government , some important elements would be citizen engagement , how ? predictive analysis , what ? priorities , where ? distribution channels, how ?
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ٍSmart Government Circle of Attention

  1. 1. Smart Government Circle of Attention 20th GCC eGovernment and eServices Conference 17-21 May 2014 | Ritz Carlton Hotel | Dubai, UAE. Presented by Dr. Ali M. Al-Khouri
  2. 2. Agenda • Introduction: Smart Government? • Cloud Computing • Ubiquitous Electronic Identity (eID) • Integration • Open Government • Big Data • Knowledge Management • Concluding Remarks Circle of Attention
  3. 3. Internet is pushing government to transform!
  4. 4. e-Government Maturity
  5. 5. e-Government Maturity
  6. 6. m-Government Maturity App development
  7. 7. m-Government Maturity App development Authentication?
  8. 8. Where do governments need to pay attention?
  9. 9. • Introduction: Smart Government? • Cloud Computing • Ubiquitous Electronic Identity (eID) • Integration • Open Government • Big Data • Knowledge Management • Concluding Remarks Circle of Attention Agenda
  10. 10. Public IT Cloud Services to grow 7X 46% of all IT spending by 2016 will be for cloud-related platforms and applications.
  11. 11. Cloud Solutions On-demand access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications, and services) .. customers typically pay on a per-use basis
  12. 12. Cloud Solutions On-demand access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications, and services) .. customers typically pay on a per-use basis
  13. 13. Use SaaS for Support Functions • Governments need to apply the 80:20 rule and pay more attention to core functions. • The use of cloud platforms such as SaaS model for support functions could make a big difference!
  14. 14. National PaaS and IaaS initiatives Due to security concerns, governments may develop nation-wide cloud platforms and infrastructure to support speeding up transformation programs.
  15. 15. • Introduction: Smart Government? • Cloud Computing • Ubiquitous Electronic Identity (eID) • Integration • Open Government • Big Data • Knowledge Management • Concluding Remarks Circle of Attention Agenda
  16. 16. The Primary Challenge of Transformation Identify that the user of the device is authenticated (the rightful) owner. Identify that the device is authorized
  17. 17. Ubiquitous eID proxy for the real identity of an individual (or organization) representation and presentation of a set of credentials to assert identities
  18. 18. Government Digital Identity Systems extending the use of government issued digital identity systems to addresss electronic authentication needs
  19. 19. UAE Secure Mobile ID Solution Digital identity credentials will be replicated to GSM cards ..
  20. 20. UAE eID Ecosystem A National Trust Centre is set up to provide online validation services ..
  21. 21. • Introduction: Smart Government? • Cloud Computing • Ubiquitous Electronic Identity (eID) • Integration • Open Government • Big Data • Knowledge Management • Concluding Remarks Circle of Attention Agenda
  22. 22. Connected Government: Which way? Lots of frameworks, approaches and solutions.. but no single one to guarantee delivery!
  23. 23. Interoperability Finding a mechanism to enable scattered governments systems to talk to each other ..
  24. 24. e-Government Approach
  25. 25. Data Mapping Service: Injecting ID number in Government Databases
  26. 26. UAE Integration Platform Connecting primary government databases..
  27. 27. • Introduction: Smart Government? • Cloud Computing • Ubiquitous Electronic Identity (eID) • Integration • Open Government • Big Data • Knowledge Management • Concluding Remarks Circle of Attention Agenda
  28. 28. What is Open Data? Certain data should be freely available to everyone to use and republish as they wish, without restrictions from copyright, patents or other mechanisms of control (data dissemination).
  29. 29. What is Open Data? governments to evolve and transform into citizen centric operational models; data needs to be shared and shared proactively.
  30. 30. Open Data Heat Map * Darker shades of green indicate more openness Countries are being ranked based on availability of data, accessibility to data, digital format availability, timeliness and frequency of updates.
  31. 31. Open Data Dimensions Governments need to put in place open data strategies with clearly articulated objectives and outcomes.
  32. 32. Open Government Opportunities
  33. 33. • Introduction: Smart Government? • Cloud Computing • Ubiquitous Electronic Identity (eID) • Integration • Open Government • Big Data • Knowledge Management • Concluding Remarks Circle of Attention Agenda
  34. 34. What is Big Data? .. represents valuable insight from large amounts of structured, unstructured and fast-moving data.
  35. 35. Big Data: Better Decision Making Big Data Detection Environmental Sustainability Preparedness Social Network Awareness Optimization Prevention
  36. 36. The Promise of Big Data Enabled government transformation through new capabilities to increase productivity, provide future insights, and increase innovation.
  37. 37. Complexity will remain an Issue! Main challenge: shortage of skills [USA will face shortage of around 2 million data analysts with know-how to create and use big data]
  38. 38. Big data benefits are unimaginable! It has the potential to turn the world upside down!
  39. 39. Big Data 2013 revenues estimated at $18.8 billion. By 2017, it is expected to grow by 200% to $50.1 billion.
  40. 40. • Introduction: Smart Government? • Cloud Computing • Ubiquitous Electronic Identity (eID) • Integration • Open Government • Big Data • Knowledge Management • Concluding Remarks Circle of Attention Agenda
  41. 41. Knowledge Management Creating a smart government is strongly associated with the application of knowledge management.
  42. 42. Knowledge Management Focus: .. who create & use knowledge .. & technologies by which knowledge is created, maintained & accessed. .. by which knowledge is stored & disseminated (manuals, databases, intranets, books, heads).
  43. 43. Building National KM Framework Not only sustainable, but also serves to generate accelerated national growth rates.
  44. 44. • Introduction: Smart Government? • Cloud Computing • Ubiquitous Electronic Identity (eID) • Integration • Open Government • Big Data • Knowledge Management • Concluding Remarks Circle of Attention Agenda
  45. 45. Rapid Technological Development Pace! Governments have no choice but to become smarter.
  46. 46. Citizen Centricity Limitations of existing eGovernment services are that they are government-oriented, and can’t personalise communication or services to unanimous customers ..
  47. 47. The Shift in Mentality .. Circle of Attention Circle of Attention Circle of influence Circle of influence Need for more adaptive governance model to shift from government to citizen tailored services.
  48. 48. “The world that we have made as a result of the level of thinking thus far, creates problems that we cannot solve using the same level of thinking that existed when we created them” -- Albert Einstein We need to change the mindset!
  49. 49. Thank you Dr. Ali M. Al-Khouri Director General | Emirates Identity Authority | UAE www.emiratesid.ae | ali.alkhouri@emiratesid.ae | Read our recent research : @DrAliAlKhouri

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