Online Learning: Keys to Success of the SUNY Learning Network

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IMHE "What Works" Conference, Managing Quality Teaching in Higher Education (Mexicali, Mexico - 5-6 December 2011)
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Online Learning: Keys to Success of the SUNY Learning Network

  1. 1. Online Learning: Keys to success of the SUNY Learning Network Alexandra M. Pickett Associate Director SUNY Learning Network Managing Quality Teaching in Higher Education 5-6 December 2011 Mexicali, Mexico. Alexandra M. Pickett . 2011 .
  2. 2. OverviewThis presentation will describe:• An introduction and background of the SUNY Learning Network (SLN).• The 5 key elements in SLN’s successful award-winning online faculty development program.• Share some of our challenges, lessons learned, and best practices. . Alexandra M. Pickett . 2011 .
  3. 3. IntroductionState University of New York• The single largest public university in the nation 440,000 students 32,000 faculty• 64 Campus 13 University Centers & Doctoral Degree Granting Institutions 13 University Colleges 8 Colleges of Technology 30 Community Colleges . Alexandra M. Pickett . 2011 .
  4. 4. . Alexandra M. Pickett . 2011 .
  5. 5. The SUNY Learning Network2010-2011 academic year…• 35 of the 64 SUNY campuses participate in SLN• 5,000+ online faculty trained• 166 fully online degree programs offered• 100,000+ online student enrollments• 7,000+ fully online courses• High levels of student & faculty satisfaction• CC account for 67% of student enrollments . Alexandra M. Pickett . 2011 .
  6. 6. SUNY Learning Network Awards• 2010 Sloan-C Effective Practices Award• 2009 NUTN Distance Education Innovation Award• 2006 USDLA 21st Century Best Practice Award - Online Technology - Higher Education• 2003 Sloan-C Award for excellence in Online Learning• 2002 Sloan-C award for Excellence in Institution-Wide ALN Programming• 2001 Sloan-C award for Excellence in ALN Faculty Development• 2000 EDUCAUSE Award for Systemic Programming Teaching and Learning . Alexandra M. Pickett . 2011 .
  7. 7. SUNY Learning NetworkMembership and Services• Education Support• LMS Hosting and Applications Services• HelpDesk• Marketing . Alexandra M. Pickett . 2011 .
  8. 8. SUNY Learning Network BackgroundSUNY Campus Responsibilities• Academic Authority• Standard Student Services• Receive and Mange Revenue . Alexandra M. Pickett . 2011 .
  9. 9. Growth in Online Courses . Alexandra M. Pickett . 2011 .
  10. 10. Growth in Online Degree Programs & Certificates . Alexandra M. Pickett . 2011 .
  11. 11. Growth in Online Enrollments . Alexandra M. Pickett . 2011 .
  12. 12. SUNY Learning Network BackgroundHistory• 1994-95 research & development period. Objective: what works?• 1995-99 synthesis of models processes & procedures, infrastructure, resources, supports and services. Objective: will it scale?• 1999-06 full-scale production. Objective: institutionalization• 2006-09 migration and evolution. Objective: sustainability 2009 - in the last month of our migration BB buys ANGEL. . Alexandra M. Pickett . 2011 .
  13. 13. SUNY Learning Network TodayCurrent Challenges• 35 member campuses• Migration• Decentralization• Supporting other LMSs• New SLAs• Economy/Having to do more with less• New Chancellor/new initiatives . Alexandra M. Pickett . 2011 .
  14. 14. SUNY Learning Network FutureEvolution• Blended learning• Web 2.0• Open educational resources (OER)• System-wide programs consolidation• System-wide Innovative Instruction initiatives• Supporting other LMSs• mlearning . Alexandra M. Pickett . 2011 .
  15. 15. SUNY Learning Network FacultyDevelopmentHistorical Roadmap• Objective: to develop large numbers of faculty• Required: a scaleable and replicable process• Result: comprehensive faculty development processes . Alexandra M. Pickett . 2011 .
  16. 16. SUNY Learning Network’s 5 KeyElements to SuccessLessons Learned1. Models2. Support3. Approaches4. Evaluation5. Quality . Alexandra M. Pickett . 2011 .
  17. 17. SLN Key Element 1: ModelsChallenges: Scalability Faculty resistance and buy-in Consistency in course quality and student experience• 4-stage online faculty development process• 7 step online course design process  Research-based and CoI as theoretical foundation . Alexandra M. Pickett . 2011 .
  18. 18. Critical inquiry in a text-based environment, Garrison, Anderson, Rourke, Archer (2002). Alexandra M. Pickett . 2011 .
  19. 19. . Alexandra M. Pickett . 2011 .
  20. 20. http://bit.ly/sqSiaK. Alexandra M. Pickett . 2011 .
  21. 21. . Alexandra M. Pickett . 2011 .
  22. 22. SLN Key Element 2: SupportChallenges: Limited staff & resources Exponential growth Success• Created new roles  Online instructional designer  Online academic coordinator• Centralized student HD expanded to include faculty & IDs• Created community . Alexandra M. Pickett . 2011 .
  23. 23. SLN Key Element 3: ApproachesChallenges: No CMS Limited staff & resources Exponential growth• Home grown CMS• Faculty-centered approach, shared effective practices• Automation = autonomy = empowerment• Research based: Social constructivism, communities of practice, learner-centered, learning-focused, adult learning theory . Alexandra M. Pickett . 2011 .
  24. 24. SLN Key Element 4: EvaluateChallenges: Proof of concept Scalability Institutionalization Sustainability• Continuous Improvement  Online teaching and learning effectiveness http://sln.suny.edu/teachingsurvey/  Programmatic effectiveness http://bit.ly/qualityscorecard . Alexandra M. Pickett . 2011 .
  25. 25. SLN Key Element 5: QualityChallenges: Quality on a large scale Growing numbers of “experienced” online faculty• Course models, templates, standards• Exemplar faculty and courses• Communities of practice - Share what you know!• A culture that views online faculty development/online course design as an iterative process http://slnfacultyonline.ning.com - JOIN! . Alexandra M. Pickett . 2011 .
  26. 26. . Alexandra M. Pickett . 2011 .
  27. 27. Questions?. Alexandra M. Pickett . ? 2011 .
  28. 28. Alexandra M. Pickett Associate Director SUNY Learning Network alexandra.pickett@suny.edu http://sln.suny.edu. Alexandra M. Pickett . 2011 .

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