3. INTRODUCTION TO EMOTIONAL INTELLIGENCE
WHY IS IT IMPORTANT ?
4 COMPETENCIES
ADVANTAGES
DISADVANTAGES
EFFECTS OF LOW EMOTIONAL INTELLIGENCE
GENERAL ADVICE
CONTENTS
5. Emotional Intelligence (EI) or Emotional Quotient (EQ)
is the ability to…
Understand the needs and feelings of oneself and other people
Manage one’s own feelings
Respond to others in appropriate ways
7. Why Is Emotional Intelligence
Important ?
Increases Team Perfrormance
Increases Leadership Ability
Improves Decision Making
Decreases Occupational Stress
Reduces Staff Turnover
Increases Personal Well-being
8. Research shows that IQ can help you to be
SUCCESSFUL to the extent of 20 percent only in life.
The rest of 80 percent SUCCESS depends on Emotional
Intelligence (EQ).
As compared to Intelligent Quotient
(IQ) , Emotional Intelligence (EI) is 4
times more important key factor for
success than IQ.
11. Improves relationships with colleagues
Maintains control
Lowers stress levels
Maintains motivation
Enables good communication and an ability to influence others
without conflict
Enhances reputation within the team and the organisation
Advantages of using
Emotional Intelligence
12. Cannot always be learned , though it can be developed
Is sometimes dismissed as being just another
management fad
Is ridiculed by people with low levels of emotional
intelligence
Disadvantages of using
Emotional Intelligence
14. REASONING And ACCEPTING
Taking FEEDBACK With Ease
Body Language
Using EMOTIONS Appropriately
Admitting And Learning From Mistakes
Forgiving
General Advice
15. IF YOU ARE TUNED OUT OF YOUR
OWN EMOTIONS ,
YOU WILL BE POOR AT READING
THEM IN
OTHER PEOPLE
-DANIEL GOLEMAN
16. 15 DBA 007
ROSHAN KUMAR SINGHI
15 DBA 008
SUBHASHREE KAR
15 DBA 009
SRADHANJALI NAYAK
15 DBA 010
MD. WAHID
15 DBA 011
SADIA ALAM
THANK
YOU
for
LISTENING TO
OUR PRESENTATION
