Managing the Unmanageables 2018 (Version 04)

1. Managing
the Unmanageables
Roger Claessens - R.J. Claessens & Partners
Eléonore Snyers
Jan 17th 2018

2. Have you already been here,
in the un-manageable zone?
and wished you where here?

3. 3
Whom are we talking about?

4. Structure :
1. Why do our battery discharge?
2. Corporate culture
3. How do we recharge?
1. Beliefs
2. Engines
3. Emotions
4. Spiritual
4. Raising employees energy

5. 1. WHY DOES OUR
BATTERY DISCHARGE?

6. The professionnal
exhaustion
- also called Burn-out
-
is often due to
a rupture between
the use of your
battery
and the way you
recharge it :
happens when you
empty your battery
totally and don’t
have enough
elements to fill it up
again.
is a very personal
and individual
process, that will
depend on your
personal life, your
past, your emotional
situation, etc

7. WHERE IS MY ENERGY GOING?

8. What do you
think charges
and empties
your own
battery?
Take individually 4 minutes
to reflect on your answer.
Then 2x2 minutes to
discuss it with a neighbour.
Do you have things in
common? Or differences?

9. The tree of
life

10. The tree of life
Fruits = visible
You feed the tree, give it
water, sun and minerals
to obtain good fruits.
Roots = invisible
If the roots are weak or
damaged, the tree won’t
be prosperous.

11. Visible
Invisible
Emotional
how you live, recognise
and manage your
emotions)
Mental
(intelligence, learnings, analysis, how we manage our brain)
Spiritual
(sense of your life,
believe in something
bigger, spirit, love,
accept your life
and learn from it)
Energ
y
Actions
Fruits
Physical
(body : health, nutrition, sleep, …)

12. To give good fruits, to be productive & efficient you need a good
balance between…
Physical and psychological resources : charge the batteries
Physical and psychological expenses : empty the batteries

13. 13

15. 15
CORPORATE
CULTURE should be:
SHARED VALUES &
GROUP
BEHAVIOUR
NORMS
2.
CORPORATE
CULTURE

16. A culture of listening16

17. 17
A culture of follow-up

18. A culture of self-efficiency
18

19. A culture of self preservation
19

20. 20
Best practices are thought in business
schools but rarely applied because of
alternate culture norms

21. Still too often a male &
performance dominated
culture

22. 22
Employees
don’t leave
companies,
they leave
managers
to

23. 3. HOW TO
RECHARGE YOUR
BATTERY ?

24. Recharge your battery : 4 levels
Physical
Mental
Emotions
Spiritual

25. Level 1 : Physical
Take good care of your body and health, because
pain and sickness won’t allow you to reach your
objectives.
Physical
Mental
Emotions
Spiritual

26. 26
STRESS,
POLLUTION,
FATIGUE:
HOW TRAFFIC JAMS
AFFECT YOUR
HEALTH
Level 1 : Physical

27. Remember :
Physical and physiological needs are at the bottom of the pyramid
Level 1 : Physical

28. Take care of your body, it is your main
battery
- Sleep enough & well
- Make adapted exercise
- Go outside : breathe, move, see the sun
- Eat healthy & good food
& drink enough water
Level 1 : Physical

29. Level 2 : Mental
Physical
Mental
Emotions
Spiritual
Your beliefs influence your mental health
• Recognise your limiting beliefs
• Set priorities
• Do not leave unfinished work, fight against procrastination
• Preserve your values

30. Are your beliefs limiting or encouraging?
Read and evaluate from 1 to 10 the list of beliefs.
1 = I don’t feel it, 10 = I totally agree

31. Your beliefs
Identify
Understand
Going
beyond

32. Your beliefs
Identify
• Belief : a thought we take for real
• It's a personal opinion : not the truth
• Limiting or encouraging beliefs
• Our attitude results from our beliefs
Identify
Understand
Going
beyond

33. Your beliefs
Understand
• What are your beliefs?
• Conditioning: verbal programming (heard), modeling
(example) and specific incidents (felt)
Identify
Understand
Going
beyond

34. Your beliefs
Going beyond
• Becoming aware and understand what are the
sources of the blocking points
• Being more vigilant undoes a lot of them
• Knowing the reasons of the implied limitation
Identify
Understand
Going
beyond

35. Level 3 : Emotions
Physical
Mental
Emotions
Spiritual
Know, recognise and manage your emotions. It will reload your
batteries instead of burning them!
Know and manage your emotions through self-esteem.
Accept the compliments or remarks from your surrounding

36. The 4 main emotions are useful :
• Joy is the expression of
the satisfaction of our
needs
• Sadness serves to solve
the gaps and losses
• Anger serves to defend
us if we are assaulted
• Fear serves to warn us of
a danger that threatens
us

37. The 4 main emotions are useful :
• The problems exists
when we are unable to
live, understand &
manage our emotions, or
if we reject it (education,
past experiences).
• We can replace an
emotion by another if
inadapted in our
education
• We can reject our
emotions

38. The
emotions
• Express what your head and body
want you to understand.
• Learn to recognize your emotions
• What do your emotions tell you?
What does it mean?
• Talk about your emotions helps to get
rid of them!
 All emotions are good to be felt
and accepted, otherwise they
accumulate and empty your
batteries.

39. Link
between
emotions,
physical and
thoughts
Make a short exercise :
Say hello to your neighbour,
in 2 different ways
1. You don’t like him/her
2. You see your best friend, it’s a long
time you haven’t seen each other.
What does your body tells you ?
How did you feel in the two situations ?

40. Level 4 : Spirituality
Physical
Mental
Emotions
Spiritual
• Give meaning to your life
• Act with love and kindness
• Accept the trials of life as a learning

41. • We live in a VUCA world:
volatil, uncertain, complex
and ambiguous
• The world changes quickly 
agitation or immobility?
• Giving sense = direction to
our acts and decisions.
• How would you like to be
remembered?
Spirituality : give
sense to your life /
career

42. Spirituality : give sense to your life / career

43. Alfred
Hitchkock –
What
constitutes
happiness.
• A clear horizon
• Things that are creative,
not destructive,
• No negative emotions
44

44. “All you really
need is the
determination to
make it work, the
persistence to
keep at it when
things go wrong
and the absolute
conviction that you
can succeed.”
45

45. 4.RAISING
EMPLOYEES ENERGY

46. WHAT MOTIVATES YOU? 47

47. Do you feel
you think
effectively?
48

48. DO YOU KNOW WHAT YOU
NEED TO KNOW?
49

49. 50
ENERGY COMES FROM FEELING WELL

50. “Success is when you
are happy to go to
work in the morning
and happy to come
back in the evening,
and you are very
welcome and liked in
both places”.
S.W.Ventrella (The power of
positive thinking)

51. 52
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