An accomplished, results-oriented Realty Sales Professional looking to utilizing talents in customer relationship management & event coordination. Also, has as a proven track record of generating revenue through prospecting, negotiations and selling strategies. Motivated professional who drives new business by establishing strong alliances with clients to increase market share. Excel at helping individuals to work efficiently and exceed all expectations. Well organized, demonstrating self-motivation, perseverance with the aptitude to achieve both personal and corporate goals.
SELECTED HIGHLIGHTS
• Exceeded all expectations, ranking in the top 20% of sale in 2015 & 2016 as while working for the Keller Williams Realty, Inc., Suncoast office.
• Continuously improved methods to handle each and every client from the introduction to the close of a property, with a 100% satisfaction rating.
• Consistently increased year-over-year sales with a record-breaking $3,160,000.00 in 2015 and $3,415,000.00 as of December of 2016. My projected 2016 sales of 3.4K, is a projected increase of 10%.
• Designed state of the art website to promote sales.
• Promoted to Office Manager within one year due superb organizational skills and outstanding work ethic.
• Responsible for all Marketing and Advertising, and was routinely commended by upper management for superior results.
• Coordinated Real Estate events, press release mailings, dealer mailings, placement of advertisements and the production of the corporate catalog to ensure exceptional marketing initiatives.
See Balance of Resume Attached.
Todd W. Smith - Senior Sales & Marketing Professional ResumeTodd W. Smith
An innovative, results-oriented, leader qualified by more than 13 years of successful, business-to-business, consultative solutions sales, marketing, account/channel management and business development experience. Recognized as one of the Top Client Managers within IBM’s Americas’ organization. Proven track record of consistently exceeding sales goals. International experience selling to senior executives in both Fortune 500 and Small and Medium Business customers throughout North America. A creative thinker with strong analytical, strategic planning and problem solving skills. An enthusiastic, high-energy individual with a tenacious sales attitude. Exceptional customer service, interpersonal, time-management, organizational, communication and relationship building skills and solid ethics and integrity.
An accomplished, results-oriented Realty Sales Professional looking to utilizing talents in customer relationship management & event coordination. Also, has as a proven track record of generating revenue through prospecting, negotiations and selling strategies. Motivated professional who drives new business by establishing strong alliances with clients to increase market share. Excel at helping individuals to work efficiently and exceed all expectations. Well organized, demonstrating self-motivation, perseverance with the aptitude to achieve both personal and corporate goals.
SELECTED HIGHLIGHTS
• Exceeded all expectations, ranking in the top 20% of sale in 2015 & 2016 as while working for the Keller Williams Realty, Inc., Suncoast office.
• Continuously improved methods to handle each and every client from the introduction to the close of a property, with a 100% satisfaction rating.
• Consistently increased year-over-year sales with a record-breaking $3,160,000.00 in 2015 and $3,415,000.00 as of December of 2016. My projected 2016 sales of 3.4K, is a projected increase of 10%.
• Designed state of the art website to promote sales.
• Promoted to Office Manager within one year due superb organizational skills and outstanding work ethic.
• Responsible for all Marketing and Advertising, and was routinely commended by upper management for superior results.
• Coordinated Real Estate events, press release mailings, dealer mailings, placement of advertisements and the production of the corporate catalog to ensure exceptional marketing initiatives.
See Balance of Resume Attached.
Todd W. Smith - Senior Sales & Marketing Professional ResumeTodd W. Smith
An innovative, results-oriented, leader qualified by more than 13 years of successful, business-to-business, consultative solutions sales, marketing, account/channel management and business development experience. Recognized as one of the Top Client Managers within IBM’s Americas’ organization. Proven track record of consistently exceeding sales goals. International experience selling to senior executives in both Fortune 500 and Small and Medium Business customers throughout North America. A creative thinker with strong analytical, strategic planning and problem solving skills. An enthusiastic, high-energy individual with a tenacious sales attitude. Exceptional customer service, interpersonal, time-management, organizational, communication and relationship building skills and solid ethics and integrity.
Conquering Gef Part 1: Effectively creating a well designed graphical editorVineet Sinha
The Graphical Editing Framework (GEF) enables developers to create client-side rich graphical editors based on existing domain models.
Eclipse's GEF has a steep learning curve, and at times it can be difficult to understand even for developers fully accustomed to it. There are a number of technical challenges associated with using GEF that developers should be aware of and know how to handle.
We discuss difficulties that GEF developers face, and we enumerate ways to overcome them. Topics include using GEF correctly, implementing features not provided by the framework, and avoiding misuses of GEF that result in errors and bugs. In particular we present thoughts on MVC logic separation, the role of edit policies, customized layouts and graphical techniques, and potential threading concerns. The tips and insights provided by this talk are useful for both new and experienced GEF developers.
See http://www.architexa.com/labs#gef for more information on our work.
Conquering Gef Part2: Building graphical web-apps with EclipseVineet Sinha
The Graphical Editing Framework (GEF) enables developers to create client-side rich graphical editors based on existing domain models.
In the past building interactive box-and-arrow applications has mostly meant being limited to running them on the desktop. Moving them to the browser required a significant re-write and was only possible after severely limiting the application's capabilities.
Inspired by Eclipse RAP, we have been working on supporting the Eclipse GEF APIs in the browser. The goal is to enable an easy transition of GEF-based client applications to the web and support fully functional visualization applications in the browser.
See http://www.architexa.com/labs#gef for more information on our work.
Networks of influence - Social Media Week (NYC), 2015Marcus Collins
It’s been said that “Good marketers see consumers as complete human beings with all the dimensions real people have.” Demographics fail to accurately describe "real people." Of course, that’s why marketer focuses on psychographics because they paint a more vivid picture of who are. However, the truth is, psychographics are byproducts of our networks. Our networks are not only better representations of us, but they are also strong predictors of the what we are likely to do.
Adopting Scrum: an enterprise transformation (Andrea Tomasini, agile42)Andrea Tomasini
Using Scrum as a Pattern Language for Enterprise Transformation
How Scrum Patterns can be used also to introduce Scrum itself into a company. After many years of experience and many attempts to systematically make Scrum introduction into medium and large Enterprises, agile42 shares with you tools and methods used in some of the most successful agile transition.
Agile Testing is nonsense, because Agile is about testing!Andrea Tomasini
Testing is an attitude which brings us to trust results based on the fact that we can validate them. Testing is an approach which allows us to think about how to verify we did the right thing even before starting. Testing is a practice which allows us to write effective tests that can be repeated indefinitely while systematically producing consistent results.
Agile is built around the idea of managing complex projects, recognizing the importance of emerging results and verifying in a very disciplined way the assumptions and hypothesis we make as often and as thoroughly as possible. This means testing everything we do, every day ... So if you are truly Agile, you are living testing in every second of your life!
How to get everything right... by doing everything wrong? (Andrea Tomasini, a...Andrea Tomasini
a critical view on business changes in our age, and the impact they are having on structures and organizations which were defined in another century and are not anymore suited for today purposes. Who has the courage to challenge those structure and fully embrace change and uncertainty? How can an agile approach help to better support those changes?
Application Lifecycle Management and Agile, friends... or foes? (Andrea Toma...Andrea Tomasini
The whole idea of ALM stems from the need to manage in an integrated manner the relationship between business processes and engineering processes. Attempting to integrate practices, information and tools for disciplines such as Requirement Engineering, Project Management, Configuration Management has long been a driver, with the important goal of achieving more transparency, and also more control. Centralization of information into a single authoritative repository moved many original ALM initiatives, but how does that fit with more modern Agile approaches? Is it really possible to have Agile ALM? What would we keep of ALM and what of Agile? Are ALM and Agile friends... or foes? This keynote will offer an agile and pragmatic perspective to Application Lifecycle Management, pinning down the needs, the trade-offs and the reasons to use, or not to use supporting tools
Why practices are not as important as principles?Andrea Tomasini
You might wonder why is not that easy to adopt agile engineering practices and achieve technical excellence. When we think at practices we tend to think at simple things: pinning on the fridge with a magnet the list of shopping items to buy, having a clear prioritised list of things to do, and work that in order… why is then that with Agile practices is not working that easy? What is that Teams are not getting right? Is it that we don’t have the right Software tools? Or we are not collocated? The Agile dilemma is: “To effectively apply practices, you need to understand the principle, to understand the principles you need to practice!”, simply… complicated!
From a Product Vision to a running software... and back again, and agile coac...Andrea Tomasini
Eliciting Requirements and breaking them down into actionable tasks is a challenge that requires both creativity and a systematic and analytical approach. Applying agility to Requirement Engineering, means much more than focusing on full bandwidth communication instead of documentation... Discovering a more empirical approach to Requirement Engineering - an approach that allows you to focus systematically on what needs to be done, as well as allowing creative tension to emerge and find the simplest and more concrete solutions for your Requirements engineering
Why Scrum can\'t fail? A very challenging question that I have been asked to answer at the House of Open Scrum in Munich, a free and open event to propagate Scrum to the masses :-) That\'s my answer... I hope you enjoy it ;-)
Over 15 years of proven experience in business development, event management and marketing in highly competitive industry markets. A proven producer of sales and profit with ability to secure new business while creating brand awareness through strategic marketing plans. Initiates and manages cross-functional teams, associate relations and projects. A high-energy leader with distinctive people skills.
1. BIO MICHELLE BOWERSgBIO ACCOUNT DIRECTOR / PROJECT & CLIENT MANAGEMENT A dynamic professional with more than 25 years of experience successfully leading and managing all facets of account, project, client and print production management for B2B and B2C clients across numerous vertical sectors, Michelle is particularly adept managing and prioritizing multiple projects concurrently, troubleshooting and providing winning solutions, directing cross-functional teams and influencing clients, internal constituents and external vendors to meet or exceed project objectives with excellent top and bottom line results. She especially excels in demanding, high pressure situations. From 2003 through September, 2010, Michelle held the most senior account/project management position at USFI where she provided leadership and guidance to ten project managers that oversaw more than 2100 hospitality accounts nationwide. She specialized in directing the luxury market hospitality clients and managed, conceived and implemented internal processes, procedures and protocols to improve estimating, job tracking, resource allocation and utilization. Prior to USFI, Michelle was Director of Operations for North American Communications, a turnkey direct mail company in Ft. Worth, Texas. She supervised eight departments in addition to the plant’s operational and daily scheduling requirements. Before that, Michelle served as Director of Print Production for Lisa Adelle Design, a niche advertising agency specializing in fine jewelry. She supervised all traffic, pre-press operations and print production departments that included creative layout coordination, negotiating and establishing budgets, proposals, press checks, invoicing and reporting. Early career positions included Account Supervisor/Operations for Brierley & Partners where Michelle supervised print production campaigns for Hertz #1 Club Gold. Additionally, she held the position of Sales Service Manager/Production Director for Motion Envelope whose clients included American Express, Continental Airlines and Mary Kay Cosmetics. Prior to that, Michelle worked as Director of Production and Human Resources for Western Direct Marketing which pioneered customer loyalty programs and she led customer service and production operations. Michelle is a graduate of Millennium 3 Education, a 3-tier experiential and lecture-based personal development and leadership program and her professional affiliations include the Project Management Institute, D/FW Chapter, the Print Production Association and the American Marketing Association. Michelle’s key leadership competencies: Genuine, passionate and results-oriented; A creative, resourceful and critical thinker; Collaborative and resilient; Adaptable and Flexible; Motivates and influences others; Innovative problem solver and strong multi-tasker. Highly organized and possesses excellent tactical execution skills. Very proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and Adobe Acrobat Professional. 1
2. RESUME MICHELLE BOWERS Mobile: 972-768-5089 gmicki.bowers3@gmail.com SUMMARY Talented account director and project management specialist with deep expertise in print and promotional/brand production and extensive experience working with B2B and B2C clients across numerous vertical sectors (from both the corporate and agency sides). Particularly adept at managing and prioritizing multiple projects concurrently. Have built and managed strong cross-functional teams, both directly and in a matrix environment. Documented track record of performance-driven management and growth of key accounts at a high level. Noted ability to evaluate, troubleshoot, leverage and implement processes to maximize top and bottom-line revenues and meet or exceed project objectives. Excels at working independently, yet also a sharp, resourceful and supportive team player specializing in fast-paced environments that require accurate and very high responsiveness and peak performance. Results have been recognized with multiple industry and employer performance awards as well as career promotions. 2
4. RESUME MICHELLE BOWERS Mobile: 972-768-5089gmicki.bowers3@gmail.com PROFESSIONAL EXPERIENCE USFI Marketing Communications, Inc., Dallas, TX January 2003 – September 2010 USFI provides a broad range of print and digital marketing communications solutions to nationally recognized clients in a wide range of industries. (www.usfi.com) Assistant Director of Project Management, September 2008 – September 2010 Managed senior-level, multi-language projects and accounts for luxury boutique and chain hotels and resorts in the Hospitality Division. Worked closely with geographically dispersed account executives, as well as internal graphic designers, writers, IT staff and external vendors, to ensure extremely high level of creativity, functionality and consistency was executed, achieved and maintained. Achievements: gInstrumental in positioning company for higher-level, more profitable client engagements by developing comprehensive estimating, specifications and communications protocols that reduced turn-time and costs by more than 30%. gIncreased sales by more than 141% and accelerated margin growth from negative to a consistent 38 to 43% by transforming low-performing account (14 properties and two corporate offices) to #1 hospitality account within two years. gIncreased sales by $1M+ and average margins to 41% for luxury hotel chain account that became USFI’s #2 hospitality account and for which USFI is now client’s preferred collateral partner. gCreated and present company-wide training programs for account and project managers. gSpecifically selected by CEO to develop copy content for USFI’s Hospitality Division website. gDeveloped new, more effective boarding protocols for new accounts. gRecipient of four USFI Hero awards, presented annually to top performers. Senior Project Manager,March 2005 - September 2008 Project Manager, January 2003 - March 2005 4
5. RESUME MICHELLE BOWERS Mobile: 972-768-5089gmicki.bowers3@gmail.com PROFESSIONAL EXPERIENCE (Continued) North American Communications, Fort Worth, TX May 2002 – December 2002 Direct-mail company (closed 2003) providing turnkey services for direct-mail projects and campaigns. Director of Operations Supervised operations of eight departments, including print production, pre-press, envelope manufacturing, data processing, bindery, lettershop, postal operations and logistics. Managed daily scheduling. Lisa Adelle Design, Dallas, TX November 1999 – January 2002 Award-winning advertising, creative brand marketing and interactive agency, recognized by Inc. 500 as one of America’s fastest-growing companies in 2000 and 2001. Agency specializes in fashion, jewelry and giftware clients with both retail and catalog channels. (www.lisaadelledesign.com) Director of Print Production Developed operational protocols and managed traffic, pre-press and print-production departments. Established RFP and annual negotiation processes to secure aggressive, efficient pricing. Clients included Zales Jewelers; Gordon’s Jewelers; Bailey, Banks & Biddle; and Mappins Jewelers. Achievements: gSaved more than $400K in comprehensively negotiated print and paper purchases. gIncreased agency profit 26% by instituting and negotiating prompt-pay discounts. gStreamlined internal operations by developing custom budget-reporting and cost-tracking processes. 5
6. RESUME MICHELLE BOWERS Mobile: 972-768-5089gmicki.bowers3@gmail.com PROFESSIONAL EXPERIENCE (Continued) Motion Envelope, Inc., Dallas, TX June 1995 – October 1999 Manufacturing company with complete in-house printing, converting and proprietary finishing capabilities. Sales Service Manager/Production Director Supervised pre-press, printing, press approvals, data processing, lettershop and internal production activities, including estimating and administrative staff. Primary client liaison for all in-house accounts, internal client contact for sales team and acting plant manager as required. Achievements: gImproved turn time and cost efficiencies by 36% through development and implementation of sales/service department protocols and custom, computerized estimating and job-entry systems. gIncreased productivity and significantly reduced error margins by developing procedural protocols. Brierley & Partners, Inc. April 1987 – May 1995 Relationship-management agency specializing in customer-loyalty programs and widely acknowledged as a pioneer in the industry. (www.brierley.com) Account Supervisor/Operations Supervised all turnkey print collateral purchasing, prepress, data processing and lettershop for complex national and international campaigns with multiple criteria. Managed print-production staff of seven for major account, Hertz Corporation. Served as primary troubleshooter for creative development and final print production feasibility among internal teams. Achievements: gReduced agency costs by developing creative production solutions that achieved client objectives while maintaining brand and design integrity. 6
7. RESUME MICHELLE BOWERS Mobile: 972-768-5089 gmicki.bowers3@gmail.com Education and professional affiliations gGraduate, Millennium 3 Education (three-level leadership program), Dallas TX, 2007 gProject Management courses, North Lake College, Dallas, TX gExtensive, ongoing technical education through vendor workshops and seminars gMember, Project Management Institute, Dallas/Fort Worth Chapter gMember, Print Production Association gMember, American Marketing Association, Dallas/Fort Worth Chapter 7