The document summarizes Knud Schulz's presentation about transforming the main library in Aarhus, Denmark to an "Urban Mediaspace" called Dokk1. The key points are:
1) Knud Schulz is leading the transformation of the Aarhus Main Library to Dokk1, an "Urban Mediaspace" that aims to be an open, innovative community center.
2) The transformation involves renovating the existing 28,000 square meter library space and adding 10,000 additional square meters for partners.
3) The goal is to transition the library from a place just for books and media to a space for people, experiences, creativity, and community involvement
2. Knud Schulz
• Manager of the Main Library in Aarhus
• Daily work focus – transforming the Main Library to
“Urban Mediaspace” – Dokk1
• Librarian and Master of Public Management
• Mentor/Sponsor INELI (International Network of Emerging Library
Innovators) Bill & Melinda Gates Foundation
• Member of the client group Urban MediaSpace Aarhus
• Global Innovation Model – Faster to Change.
Chicago/Aarhus/IDEO/Gates
• ksc@aarhus.dk
• www.slideshare.net
Knud Schulz February 2015
apx. 28.000 m2
incl. 18.000 m2
library space
2
4. From
information that can be found
anywhere
To
What can only be
experienced at the library
Space for media Space as a media
On-line On site
Information Meaning
Facts Credibility
Meeting information Meeting people
Knowing Experimenting
Visitors Resource person
Neutrality Sensing
Seriousness Sense of humour
Arranged events Things that happen
Ivar Moltke, Create
The Change
4Knud Schulz February 2015
5. The Knowledge Society
• From
– libraries for books/medias
– industial society
• to
– libraries for man/human
– networked/knowledge society
Knud Schulz February 2015 5
6. A Danish Report
2010
- A Danish Report
2010 • Danish Digital Library
• A new library model for
the knowledge society
• Partnerships
6Knud Schulz February 2015
7. The Public Library of the Knowledge Society
D.Skot-Hansen
C.H. Rasmussen
H. Jochumsen
Innovation
Reckognition/Experience
Empowerment
Involvement/Engagement
Knud Schulz February 2015 7
8. The Public Library of the Knowledge Society
D.Skot-Hansen
C.H. Rasmussen
H. Jochumsen
Innovation
Reckognition/Experience
Knud Schulz February 2015 8
9. Inspiration space
• The space for meaningful experiences that is to say
experiences that move us
• The space should open up to the irrational, emotional and
chaotic by communicating a diversion of aesthetic
experiences.
• This can happen through storytelling or other artistic
expressions within all kinds of media, cultural forms and
genres.
• The inspiration space should make the user want to move
beyond the usual choices and to come back.
• The library space in itself may also be an experience and
work as a stage for events and cultural arrangements.
• The inspiration space especially supports realisation
(cognition)/experience and innovation.
Knud Schulz February 2015 9
10. Knud Schulz February 2015 10
Digital media
AppearanceEvents
Individual concentration
11. The Public Library of the Knowledge Society
D.Skot-Hansen
C.H. Rasmussen
H. Jochumsen
Reckognition/Experience
Empowerment
Knud Schulz February 2015 11
13. Learning space
• Space where children, young people and adults can experience
and explore the world and thus strengthen their competences
and possibilities through free and easy access to information
and knowledge
• Learning is seen as a dialogue oriented process that is based
on the users’ own experiences and their wishes to define their
own learning needs
• Often takes place in informal settings which do not have
learning as the goal – learning happens through play, music and
many other activities
• Should meet the needs of especially young people for a more
experience oriented learning through the development of playful,
interactive and social learning methods.
• Learning is strengthened through the use of homework cafes,
study places, open courses and experiment areas.
• The learning space especially supports realisation
(cognition)/experience and empowerment.Knud Schulz February 2015 13
14. Knud Schulz February 2015 14
Undervisnin
g
Kurse
rUformel læringKonsulta
Teaching Courses
Informal learningConsultations
15. Knud Schulz February 2015 15
Lektiecafé’e
r
Vejlednin
One to one
Homework
cafe
Guidance
Training Access to knowledge
16. The Public Library of the Knowledge Society
D.Skot-Hansen
C.H. Rasmussen
H. Jochumsen
Empowermen
Involvement/Engagement
Knud Schulz February 2015 16
17. Meeting space
• An open, public space where citizens as a third space
between home and work can meet others who are both as
themselves and different from themselves
• Arenaes, where you can meet other people with different
interests and values and encounter opinions that challenge
you through discussions and debate, are necessary
• In the meeting space both non-committal, random encounters
can take place through lounge décor with newspapers and
café atmosphere as well as more organised meetings
• This can take place both live and on the Internet in
chatgroups, blogs or other social media.
• The meeting space especially supports empowerment and
engagement
Knud Schulz February 2015 17
18. Knud Schulz February 2015 18
MøderDiskussione
rForedra
g
DebatterSamvær
Meetings
Lectures
Discussions
DebatesBeing together
19. The Public Library of the Knowledge Society
D.Skot-Hansen
C.H. Rasmussen
H. Jochumsen
Innovation
Involvement/Engagement
Knud Schulz February 2015 19
20. Performative space
• Users can interact with others for inspiration to create new
creative expressions in the encounter with art and culture
• Users can get access to tools that support their creative
expressions through interactive games and writing-,
sound- and video-workshops
• The users can also get support in their creative
expressions through workshops with professional artists,
designers, multimedia developers etc.
• Can act as a platform for communication by publishing
and distributing the work and products of the users and by
giving access to stages where users can perform and
express themselves.
• The performative space especially supports engagement
and innovation.
Knud Schulz February 2015 20
21. Knud Schulz February 2015 21
Skriveværksted
er Experiment
Leg og læring
Workshops
Writing workshops Edutainment
22. Knud Schulz February 2015 22
Leg Spil
Gaming Game over
Playing Gaming
Makerspace
25. Open libraries
Users are allowed to:
• lock into the library
• check in and out media
• use internet, pc,
copy/print
• study
• read newspapers
• arrange study circles,
public meetings
Knud Schulz February 2015 25
27. Integration of citizens’ service into
libraries
• a big chance to be an
integrated part of the
reinventing of society
services
• brings citizens in
contact with the library
• brings libraries in close
contact with politicians
and innovators in the
community
Two tasks
• focus on speed in
developing new digital
services for public
administration
• a big learning and
marketing challenge
Knud Schulz February 2015 27
28. Citizens’ service
• in more than 60 % of the municipalities
offer citizens service through libraries
– passport
– driving licence
– health securitycard
Knud Schulz February 2015 28
29. Developing community centers
private, civic and public sector
Knud Schulz February 2015 29
LOCAL ARCHIVE
ARKIV
Archive
YOUTH
MEETING
ROOMS
ANALOGUE MEDIA
SELF SERVICE
LEARNING CENTER
SMS BUSINESS
SERVICE
HOME-
WORK
HELP
COMMUNITY
CENTER
CAFÉ
STUDY SUPPORTJOB CORNER
LIBRARY SHOP
REFERENCE
CONSUMER INFO
NATURE GUIDE
EXHIBITIONS
FAMILIES
Q AND A
HEALTH
COUNCELLING
LEISURE INFO
NEWS LOUNGE
QUIET
AREA
TODDLERS/CHILDREN
REA-
DING
TRAI-
NING
30. Adaptive and innovative supporting
spaces
• libraries are changing from storing
books to supporting citizens’ needs
• innovation spaces for local
communities
Knud Schulz February 2015 30
31. Knud Schulz February 2015
The strategy for changing
• The need for rethinking the
library
• The need for a fusion
between physical – virtual
• Develop partnerships
• Focus on innovation
• Get new skills into the library
and promote learning in the
organization
• Force users to dismiss the
book as library brand 31
32. Libraries and urban development
Model of the public library in urban
development
Casper Hvenegaard
Henrik Jochumsen
Dorte Skot-Hansen
IVA – Royal School of Library
and Information Science
32Knud Schulz February 2015
33. New Libraries
• Libraries are signs or symbols on
development and innovation in the society
• Drivers in city development
• Add new stories about the towns
• Arguments for large city engagements
Knud Schulz February 2015 33
34. Oslo
• Opera, new Munch museum and the Library
creates a new waterfront and brings a new
identity to the city
Knud Schulz February 2015 34
35. Helsinki
• The traffic and cultural life in midtown are
reborn by creating a new art museum,
concert hall and the new library
Knud Schulz February 2015 35
36. Birmingham
• The library is located on
the main street where
millions of people are
passing every year
• The library is a symbol
of the new identity of an
old industrial and
innovative city (the
steam engine)
Knud Schulz February 2015 36
38. Mediaspace:
• Main Library and Citizens’ Services:
18.000 m2/190.000 ft2
• Partners and network: 10.000 m2
/100.000 ft2
Automatic parking space: 1000 cars
Two new urban harbour squares: 94.000
m2 /1.120.000 ft2
Arrival centre for light rail
Uncovering of the river and secure the
inner city against flood
Traffic regulation
App.: 390 mill US Dollars
Project elements
– Urban Mediaspace
38Knud Schulz February 2015
39. Knud Schulz February 2015 39
2016
2015
Client: City of Aarhus
Partner: Realdania, Realdania Byg
Client Advisor: Rambøll DK
Architects: schmidt hammer lassen architects
Co-advisers: Arkitekt Kristine Jensens
45. Libraries and urban development
Model of the public library in urban
development
Casper Hvenegaard
Henrik Jochumsen
Dorte Skot-Hansen
IVA – Royal School of Library
and Information Science
45Knud Schulz February 2015
57. Knud Schulz February 2015
Transformation Lab
• The entrance – the former place
for controlling the users
• 2-300 m2
• New projects every 5-6 month
• Bringing the traditional work
fields of the library into the LAB
• Developing new support of the
users – depending on the room,
the media, the connectivity and
the competencies 57
59. Knud Schulz February 2015
iFloor – interactivity between people
• Social interactivity in
the library space
• User to user to staff
• Interactivity depends on
the body
• communication through
– Mobile
– SMS
– PC
• Informal - Competition
• Funny 59
61. Knud Schulz February 2015
Robots
• Eye catcher
• Social interactivity
• Communication inside
and outside the library
• Interactivity
• Learning
communication
61
66. Knud Schulz February 2015
FictionLAB
NewsLAB
MusicLAB
ExhibitionLAB
DemocracyLAB
The Square 66
67. Knud Schulz February 2015
The library as a space
– in the future?
• The building supports the needs
of the users
• The building interacts with the
surroundings and environment
• The building acts adaptively
67
68. The Vision
• Space for co-operation
• Place for dialogue,
knowledge, ideas and
inspiration
• Open informal learning
space
• A unique place for
children and families
68Knud Schulz February 2015
69. Libraries and urban development
Model of the public library in urban
development
Casper Hvenegaard
Henrik Jochumsen
Dorte Skot-Hansen
IVA – Royal School of Library
and Information Science
69Knud Schulz February 2015
76. Innovation Strategy
• Citizens are the focal point
• Partnerships promote innovation
• Transverse collaboration yields better results
• Ideas must be tested
• Replicate
• Innovation is branding too
• Idea development and innovation are creative
processes
• Innovation requires prioritised resources
• Innovation requires management focus and
commitment
• Methodical innovation uses standards
• Seven circles of innovation
Knud Schulz February 2015 76
77. Global innovation model –
faster to change
• Partnership between
– Global Libraries/Bill and Melinda Gates
Foundation
– Chicago Public Libraries
– IDEO
– Aarhus Public Libraries
Knud Schulz February 2015 77
81. The Aarhus illustration
Vision
Field Trip
Vision revisited
Workshop
Define the problem
Test first prototype
A new method…
We are on our way…
81Knud Schulz February 2015
83. Six LabsTechLab
Having a maker in residence is powerfull!
Cryptoparty, soldering, brush-bots…
Valdemar’s hovercraft:
http://www.youtube.com/watch?v=iVi2J_9XZeA&feature=youtu.be
83Knud Schulz February 2015
87. Making in Libraries
• Contributes to activities that provide public
value by stimulating the development of
network, skills and innovation
• Contributes to the libraries' relationship with its
local community
• Increases the social value of libraries, as public
spaces that bridge between different
communities and knowledge domains
• Challenges libraries strategic and managerial
capacity for innovation
87Knud Schulz February 2015
People’s Lab
88. Why
partnerships?
Lack of resources and competences in libraries
Knowledge, inspiration from others
Need of diversity, quality, research in service production
Communication and marketing
New ambassadors
Knud Schulz February 2015 88
91. Seven Core Values
• The Citizen as Key Factor
• Lifelong Learning and Unity
• Diversity, co-operation and network
• Culture and Experience
• Bridging Citizen, Technology and
Knowledge
• Flexible and Professional Organisation
• A Sustainable Icon for Aarhus
91Knud Schulz February 2015
92. Name competion = relations and
ownership
• Open internet process – propose a name
to the building
• result 1250 proposals
• 30 names in open voting
• 7 proposals ended up in the jury with
representives from the parties in the City
Council
Knud Schulz February 2015 92
94. A name with a lot of
co-creators
Knud Schulz February 2015 94
95. Branding goal
• Project finish at least 90% of all
inhabitants knew about the project
• Autum 2013 – 75 % knew about the
project UMS/Dokk1
Knud Schulz February 2015 95
97. From Main Library to Dokk1
2012-2015
Organizing
Interior design
and furniture
Partnerships
and branding/
identity
Logistic, security
and building
maintenance
Competencies,
Work concept,
recruiting
Serviceconcept
s ex. Families/
children
97Knud Schulz February 2015
99. Stageing Dokk1 –
mental construction
• Create an illusion of the building under construction
• Walk in the 3D model
• Setting the stage for tests, user operated services,
innovations, new designs, incl. elements to be used in
the new building
• Involve the users in the work
• Prepare the citizens
• Prepare the staff
• Brand the new library
Knud Schulz February 2015 99
102. Summing up
• Merge technology, space and
competencies
• Involve the users in the innovation
• Make partnerships competencies and a
broader ownership of the library
• Tell new stories about the library brand
Knud Schulz February 2015 102