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Transformation of
the Aarhus Main
Library to Dokk1
Visit from Japan
16. February 2015
Knud Schulz
• Manager of the Main Library in Aarhus
• Daily work focus – transforming the Main Library to
“Urban Mediaspace” – Dokk1
• Librarian and Master of Public Management
• Mentor/Sponsor INELI (International Network of Emerging Library
Innovators) Bill & Melinda Gates Foundation
• Member of the client group Urban MediaSpace Aarhus
• Global Innovation Model – Faster to Change.
Chicago/Aarhus/IDEO/Gates
• ksc@aarhus.dk
• www.slideshare.net
Knud Schulz February 2015
apx. 28.000 m2
incl. 18.000 m2
library space
2
Knud Schulz February 2015 3
From
information that can be found
anywhere
To
What can only be
experienced at the library
Space for media Space as a media
On-line On site
Information Meaning
Facts Credibility
Meeting information Meeting people
Knowing Experimenting
Visitors Resource person
Neutrality Sensing
Seriousness Sense of humour
Arranged events Things that happen
Ivar Moltke, Create
The Change
4Knud Schulz February 2015
The Knowledge Society
• From
– libraries for books/medias
– industial society
• to
– libraries for man/human
– networked/knowledge society
Knud Schulz February 2015 5
A Danish Report
2010
- A Danish Report
2010 • Danish Digital Library
• A new library model for
the knowledge society
• Partnerships
6Knud Schulz February 2015
The Public Library of the Knowledge Society
D.Skot-Hansen
C.H. Rasmussen
H. Jochumsen
Innovation
Reckognition/Experience
Empowerment
Involvement/Engagement
Knud Schulz February 2015 7
The Public Library of the Knowledge Society
D.Skot-Hansen
C.H. Rasmussen
H. Jochumsen
Innovation
Reckognition/Experience
Knud Schulz February 2015 8
Inspiration space
• The space for meaningful experiences that is to say
experiences that move us
• The space should open up to the irrational, emotional and
chaotic by communicating a diversion of aesthetic
experiences.
• This can happen through storytelling or other artistic
expressions within all kinds of media, cultural forms and
genres.
• The inspiration space should make the user want to move
beyond the usual choices and to come back.
• The library space in itself may also be an experience and
work as a stage for events and cultural arrangements.
• The inspiration space especially supports realisation
(cognition)/experience and innovation.
Knud Schulz February 2015 9
Knud Schulz February 2015 10
Digital media
AppearanceEvents
Individual concentration
The Public Library of the Knowledge Society
D.Skot-Hansen
C.H. Rasmussen
H. Jochumsen
Reckognition/Experience
Empowerment
Knud Schulz February 2015 11
Iscenesættelse
12Knud Schulz February 2015
Oplæsning
Billedbøger
BogklubberBook clubs
Picture book
Reading aloud
Staging
Learning space
• Space where children, young people and adults can experience
and explore the world and thus strengthen their competences
and possibilities through free and easy access to information
and knowledge
• Learning is seen as a dialogue oriented process that is based
on the users’ own experiences and their wishes to define their
own learning needs
• Often takes place in informal settings which do not have
learning as the goal – learning happens through play, music and
many other activities
• Should meet the needs of especially young people for a more
experience oriented learning through the development of playful,
interactive and social learning methods.
• Learning is strengthened through the use of homework cafes,
study places, open courses and experiment areas.
• The learning space especially supports realisation
(cognition)/experience and empowerment.Knud Schulz February 2015 13
Knud Schulz February 2015 14
Undervisnin
g
Kurse
rUformel læringKonsulta
Teaching Courses
Informal learningConsultations
Knud Schulz February 2015 15
Lektiecafé’e
r
Vejlednin
One to one
Homework
cafe
Guidance
Training Access to knowledge
The Public Library of the Knowledge Society
D.Skot-Hansen
C.H. Rasmussen
H. Jochumsen
Empowermen
Involvement/Engagement
Knud Schulz February 2015 16
Meeting space
• An open, public space where citizens as a third space
between home and work can meet others who are both as
themselves and different from themselves
• Arenaes, where you can meet other people with different
interests and values and encounter opinions that challenge
you through discussions and debate, are necessary
• In the meeting space both non-committal, random encounters
can take place through lounge décor with newspapers and
café atmosphere as well as more organised meetings
• This can take place both live and on the Internet in
chatgroups, blogs or other social media.
• The meeting space especially supports empowerment and
engagement
Knud Schulz February 2015 17
Knud Schulz February 2015 18
MøderDiskussione
rForedra
g
DebatterSamvær
Meetings
Lectures
Discussions
DebatesBeing together
The Public Library of the Knowledge Society
D.Skot-Hansen
C.H. Rasmussen
H. Jochumsen
Innovation
Involvement/Engagement
Knud Schulz February 2015 19
Performative space
• Users can interact with others for inspiration to create new
creative expressions in the encounter with art and culture
• Users can get access to tools that support their creative
expressions through interactive games and writing-,
sound- and video-workshops
• The users can also get support in their creative
expressions through workshops with professional artists,
designers, multimedia developers etc.
• Can act as a platform for communication by publishing
and distributing the work and products of the users and by
giving access to stages where users can perform and
express themselves.
• The performative space especially supports engagement
and innovation.
Knud Schulz February 2015 20
Knud Schulz February 2015 21
Skriveværksted
er Experiment
Leg og læring
Workshops
Writing workshops Edutainment
Knud Schulz February 2015 22
Leg Spil
Gaming Game over
Playing Gaming
Makerspace
Knud Schulz February 2015 23
Knud Schulz February 2015 24
Open libraries
Users are allowed to:
• lock into the library
• check in and out media
• use internet, pc,
copy/print
• study
• read newspapers
• arrange study circles,
public meetings
Knud Schulz February 2015 25
Users are taking the control
Knud Schulz February 2015 26
Integration of citizens’ service into
libraries
• a big chance to be an
integrated part of the
reinventing of society
services
• brings citizens in
contact with the library
• brings libraries in close
contact with politicians
and innovators in the
community
Two tasks
• focus on speed in
developing new digital
services for public
administration
• a big learning and
marketing challenge
Knud Schulz February 2015 27
Citizens’ service
• in more than 60 % of the municipalities
offer citizens service through libraries
– passport
– driving licence
– health securitycard
Knud Schulz February 2015 28
Developing community centers
private, civic and public sector
Knud Schulz February 2015 29
LOCAL ARCHIVE
ARKIV
Archive
YOUTH
MEETING
ROOMS
ANALOGUE MEDIA
SELF SERVICE
LEARNING CENTER
SMS BUSINESS
SERVICE
HOME-
WORK
HELP
COMMUNITY
CENTER
CAFÉ
STUDY SUPPORTJOB CORNER
LIBRARY SHOP
REFERENCE
CONSUMER INFO
NATURE GUIDE
EXHIBITIONS
FAMILIES
Q AND A
HEALTH
COUNCELLING
LEISURE INFO
NEWS LOUNGE
QUIET
AREA
TODDLERS/CHILDREN
REA-
DING
TRAI-
NING
Adaptive and innovative supporting
spaces
• libraries are changing from storing
books to supporting citizens’ needs
• innovation spaces for local
communities
Knud Schulz February 2015 30
Knud Schulz February 2015
The strategy for changing
• The need for rethinking the
library
• The need for a fusion
between physical – virtual
• Develop partnerships
• Focus on innovation
• Get new skills into the library
and promote learning in the
organization
• Force users to dismiss the
book as library brand 31
Libraries and urban development
Model of the public library in urban
development
Casper Hvenegaard
Henrik Jochumsen
Dorte Skot-Hansen
IVA – Royal School of Library
and Information Science
32Knud Schulz February 2015
New Libraries
• Libraries are signs or symbols on
development and innovation in the society
• Drivers in city development
• Add new stories about the towns
• Arguments for large city engagements
Knud Schulz February 2015 33
Oslo
• Opera, new Munch museum and the Library
creates a new waterfront and brings a new
identity to the city
Knud Schulz February 2015 34
Helsinki
• The traffic and cultural life in midtown are
reborn by creating a new art museum,
concert hall and the new library
Knud Schulz February 2015 35
Birmingham
• The library is located on
the main street where
millions of people are
passing every year
• The library is a symbol
of the new identity of an
old industrial and
innovative city (the
steam engine)
Knud Schulz February 2015 36
Knud Schulz February 2015 37
Urban Mediaspace - Aarhus
Mediaspace:
• Main Library and Citizens’ Services:
18.000 m2/190.000 ft2
• Partners and network: 10.000 m2
/100.000 ft2
Automatic parking space: 1000 cars
Two new urban harbour squares: 94.000
m2 /1.120.000 ft2
Arrival centre for light rail
Uncovering of the river and secure the
inner city against flood
Traffic regulation
App.: 390 mill US Dollars
Project elements
– Urban Mediaspace
38Knud Schulz February 2015
Knud Schulz February 2015 39
2016
2015
Client: City of Aarhus
Partner: Realdania, Realdania Byg
Client Advisor: Rambøll DK
Architects: schmidt hammer lassen architects
Co-advisers: Arkitekt Kristine Jensens
40Knud Schulz February 2015
41Knud Schulz February 2015
42Knud Schulz February 2015
Foråret 2013
43Knud Schulz February 2015
December 2013
44Knud Schulz February 2015
Libraries and urban development
Model of the public library in urban
development
Casper Hvenegaard
Henrik Jochumsen
Dorte Skot-Hansen
IVA – Royal School of Library
and Information Science
45Knud Schulz February 2015
Knud Schulz February 2015 46
Knud Schulz February 2015 47
48Knud Schulz February 2015
49Knud Schulz February 2015
50Knud Schulz February 2015
51Knud Schulz February 2015
52Knud Schulz February 2015
53Knud Schulz February 2015
54Knud Schulz February 2015
55Knud Schulz February 2015
Knud Schulz February 2015 56
Knud Schulz February 2015
Transformation Lab
• The entrance – the former place
for controlling the users
• 2-300 m2
• New projects every 5-6 month
• Bringing the traditional work
fields of the library into the LAB
• Developing new support of the
users – depending on the room,
the media, the connectivity and
the competencies 57
Knud Schulz February 2015
LiteratureLAB
58
Knud Schulz February 2015
iFloor – interactivity between people
• Social interactivity in
the library space
• User to user to staff
• Interactivity depends on
the body
• communication through
– Mobile
– SMS
– PC
• Informal - Competition
• Funny 59
Knud Schulz February 2015
NewsLAB
60
Knud Schulz February 2015
Robots
• Eye catcher
• Social interactivity
• Communication inside
and outside the library
• Interactivity
• Learning
communication
61
Knud Schulz February 2015 62
Knud Schulz February 2015
Teknomorfose - ExhibitionLAB
63
Knud Schulz February 2015
The Square
64
Knud Schulz February 2015 65
Knud Schulz February 2015
FictionLAB
NewsLAB
MusicLAB
ExhibitionLAB
DemocracyLAB
The Square 66
Knud Schulz February 2015
The library as a space
– in the future?
• The building supports the needs
of the users
• The building interacts with the
surroundings and environment
• The building acts adaptively
67
The Vision
• Space for co-operation
• Place for dialogue,
knowledge, ideas and
inspiration
• Open informal learning
space
• A unique place for
children and families
68Knud Schulz February 2015
Libraries and urban development
Model of the public library in urban
development
Casper Hvenegaard
Henrik Jochumsen
Dorte Skot-Hansen
IVA – Royal School of Library
and Information Science
69Knud Schulz February 2015
Facilitating relations
Knud Schulz February 2015 70
Knud Schulz February 2015
Userdriven process
• From tradition to transcendence – the
users deconstruct ”old knowledge” to
create new sense
71
Knud Schulz February 2015
User driven
innovation
72
Knud Schulz February 2015
Subject Browsing - Story Surfer
73
Modern library practice and
strategies – means that roles
constantly change
Knud Schulz February 2015 75
Innovation Strategy
• Citizens are the focal point
• Partnerships promote innovation
• Transverse collaboration yields better results
• Ideas must be tested
• Replicate
• Innovation is branding too
• Idea development and innovation are creative
processes
• Innovation requires prioritised resources
• Innovation requires management focus and
commitment
• Methodical innovation uses standards
• Seven circles of innovation
Knud Schulz February 2015 76
Global innovation model –
faster to change
• Partnership between
– Global Libraries/Bill and Melinda Gates
Foundation
– Chicago Public Libraries
– IDEO
– Aarhus Public Libraries
Knud Schulz February 2015 77
Global Innovation Model:
Faster to Change
Chicago/Aarhus/ IDEO 78Knud Schulz February 2015
Design Thinking is a mindset, and an
intentional process around delivering
solutions that create positive impact!
79Knud Schulz February 2015
80Knud Schulz February 2015
The Aarhus illustration
Vision
Field Trip
Vision revisited
Workshop
Define the problem
Test first prototype
A new method…
We are on our way…
81Knud Schulz February 2015
People’s Lab
Six LabsTechLab
Having a maker in residence is powerfull!
Cryptoparty, soldering, brush-bots…
Valdemar’s hovercraft:
http://www.youtube.com/watch?v=iVi2J_9XZeA&feature=youtu.be
83Knud Schulz February 2015
WasteLab
Waste-dates, workshops, tinkering…
When users become makers.
Creativity comes from chaos – stop tidying!
Six Labs
84Knud Schulz February 2015
Reflections
You can work with makerculture without having a makerspace!
85Knud Schulz February 2015
Makerculture primæry adress performative
spaces
D.Skot-Hansen
C.H. Rasmussen
H. Jochumsen
Innovation
Reckognition/Experience
Empowerment
Involvement/Engagement
Knud Schulz February 2015 86
People’sLab
Making in Libraries
• Contributes to activities that provide public
value by stimulating the development of
network, skills and innovation
• Contributes to the libraries' relationship with its
local community
• Increases the social value of libraries, as public
spaces that bridge between different
communities and knowledge domains
• Challenges libraries strategic and managerial
capacity for innovation
87Knud Schulz February 2015
People’s Lab
Why
partnerships?
Lack of resources and competences in libraries
Knowledge, inspiration from others
Need of diversity, quality, research in service production
Communication and marketing
New ambassadors
Knud Schulz February 2015 88
Mapping the
network
Partnership
clusters
Knud Schulz February 2015
Examples
Strategic Partnerships
89
Knud Schulz February 2015 90
Seven Core Values
• The Citizen as Key Factor
• Lifelong Learning and Unity
• Diversity, co-operation and network
• Culture and Experience
• Bridging Citizen, Technology and
Knowledge
• Flexible and Professional Organisation
• A Sustainable Icon for Aarhus
91Knud Schulz February 2015
Name competion = relations and
ownership
• Open internet process – propose a name
to the building
• result 1250 proposals
• 30 names in open voting
• 7 proposals ended up in the jury with
representives from the parties in the City
Council
Knud Schulz February 2015 92
Knud Schulz February 2015 93
A name with a lot of
co-creators
Knud Schulz February 2015 94
Branding goal
• Project finish at least 90% of all
inhabitants knew about the project
• Autum 2013 – 75 % knew about the
project UMS/Dokk1
Knud Schulz February 2015 95
Whats next?
Knud Schulz February 2015 96
From Main Library to Dokk1
2012-2015
Organizing
Interior design
and furniture
Partnerships
and branding/
identity
Logistic, security
and building
maintenance
Competencies,
Work concept,
recruiting
Serviceconcept
s ex. Families/
children
97Knud Schulz February 2015
Transformation Lab II
Knud Schulz February 2015 98
Stageing Dokk1 –
mental construction
• Create an illusion of the building under construction
• Walk in the 3D model
• Setting the stage for tests, user operated services,
innovations, new designs, incl. elements to be used in
the new building
• Involve the users in the work
• Prepare the citizens
• Prepare the staff
• Brand the new library
Knud Schulz February 2015 99
Stageing Dokk1
Mayor + Alderman x 2
Knud Schulz February 2015 100
Knud Schulz February 2015 101
Summing up
• Merge technology, space and
competencies
• Involve the users in the innovation
• Make partnerships competencies and a
broader ownership of the library
• Tell new stories about the library brand
Knud Schulz February 2015 102
Knud Schulz February 2015 103
Transform the library or die
Thank you for listening
Knud Schulz February 2015 104
Knud Schulz February 2015 105

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Transformation of Aarhus Main Library to Dokk1

  • 1. Transformation of the Aarhus Main Library to Dokk1 Visit from Japan 16. February 2015
  • 2. Knud Schulz • Manager of the Main Library in Aarhus • Daily work focus – transforming the Main Library to “Urban Mediaspace” – Dokk1 • Librarian and Master of Public Management • Mentor/Sponsor INELI (International Network of Emerging Library Innovators) Bill & Melinda Gates Foundation • Member of the client group Urban MediaSpace Aarhus • Global Innovation Model – Faster to Change. Chicago/Aarhus/IDEO/Gates • ksc@aarhus.dk • www.slideshare.net Knud Schulz February 2015 apx. 28.000 m2 incl. 18.000 m2 library space 2
  • 4. From information that can be found anywhere To What can only be experienced at the library Space for media Space as a media On-line On site Information Meaning Facts Credibility Meeting information Meeting people Knowing Experimenting Visitors Resource person Neutrality Sensing Seriousness Sense of humour Arranged events Things that happen Ivar Moltke, Create The Change 4Knud Schulz February 2015
  • 5. The Knowledge Society • From – libraries for books/medias – industial society • to – libraries for man/human – networked/knowledge society Knud Schulz February 2015 5
  • 6. A Danish Report 2010 - A Danish Report 2010 • Danish Digital Library • A new library model for the knowledge society • Partnerships 6Knud Schulz February 2015
  • 7. The Public Library of the Knowledge Society D.Skot-Hansen C.H. Rasmussen H. Jochumsen Innovation Reckognition/Experience Empowerment Involvement/Engagement Knud Schulz February 2015 7
  • 8. The Public Library of the Knowledge Society D.Skot-Hansen C.H. Rasmussen H. Jochumsen Innovation Reckognition/Experience Knud Schulz February 2015 8
  • 9. Inspiration space • The space for meaningful experiences that is to say experiences that move us • The space should open up to the irrational, emotional and chaotic by communicating a diversion of aesthetic experiences. • This can happen through storytelling or other artistic expressions within all kinds of media, cultural forms and genres. • The inspiration space should make the user want to move beyond the usual choices and to come back. • The library space in itself may also be an experience and work as a stage for events and cultural arrangements. • The inspiration space especially supports realisation (cognition)/experience and innovation. Knud Schulz February 2015 9
  • 10. Knud Schulz February 2015 10 Digital media AppearanceEvents Individual concentration
  • 11. The Public Library of the Knowledge Society D.Skot-Hansen C.H. Rasmussen H. Jochumsen Reckognition/Experience Empowerment Knud Schulz February 2015 11
  • 12. Iscenesættelse 12Knud Schulz February 2015 Oplæsning Billedbøger BogklubberBook clubs Picture book Reading aloud Staging
  • 13. Learning space • Space where children, young people and adults can experience and explore the world and thus strengthen their competences and possibilities through free and easy access to information and knowledge • Learning is seen as a dialogue oriented process that is based on the users’ own experiences and their wishes to define their own learning needs • Often takes place in informal settings which do not have learning as the goal – learning happens through play, music and many other activities • Should meet the needs of especially young people for a more experience oriented learning through the development of playful, interactive and social learning methods. • Learning is strengthened through the use of homework cafes, study places, open courses and experiment areas. • The learning space especially supports realisation (cognition)/experience and empowerment.Knud Schulz February 2015 13
  • 14. Knud Schulz February 2015 14 Undervisnin g Kurse rUformel læringKonsulta Teaching Courses Informal learningConsultations
  • 15. Knud Schulz February 2015 15 Lektiecafé’e r Vejlednin One to one Homework cafe Guidance Training Access to knowledge
  • 16. The Public Library of the Knowledge Society D.Skot-Hansen C.H. Rasmussen H. Jochumsen Empowermen Involvement/Engagement Knud Schulz February 2015 16
  • 17. Meeting space • An open, public space where citizens as a third space between home and work can meet others who are both as themselves and different from themselves • Arenaes, where you can meet other people with different interests and values and encounter opinions that challenge you through discussions and debate, are necessary • In the meeting space both non-committal, random encounters can take place through lounge décor with newspapers and café atmosphere as well as more organised meetings • This can take place both live and on the Internet in chatgroups, blogs or other social media. • The meeting space especially supports empowerment and engagement Knud Schulz February 2015 17
  • 18. Knud Schulz February 2015 18 MøderDiskussione rForedra g DebatterSamvær Meetings Lectures Discussions DebatesBeing together
  • 19. The Public Library of the Knowledge Society D.Skot-Hansen C.H. Rasmussen H. Jochumsen Innovation Involvement/Engagement Knud Schulz February 2015 19
  • 20. Performative space • Users can interact with others for inspiration to create new creative expressions in the encounter with art and culture • Users can get access to tools that support their creative expressions through interactive games and writing-, sound- and video-workshops • The users can also get support in their creative expressions through workshops with professional artists, designers, multimedia developers etc. • Can act as a platform for communication by publishing and distributing the work and products of the users and by giving access to stages where users can perform and express themselves. • The performative space especially supports engagement and innovation. Knud Schulz February 2015 20
  • 21. Knud Schulz February 2015 21 Skriveværksted er Experiment Leg og læring Workshops Writing workshops Edutainment
  • 22. Knud Schulz February 2015 22 Leg Spil Gaming Game over Playing Gaming Makerspace
  • 25. Open libraries Users are allowed to: • lock into the library • check in and out media • use internet, pc, copy/print • study • read newspapers • arrange study circles, public meetings Knud Schulz February 2015 25
  • 26. Users are taking the control Knud Schulz February 2015 26
  • 27. Integration of citizens’ service into libraries • a big chance to be an integrated part of the reinventing of society services • brings citizens in contact with the library • brings libraries in close contact with politicians and innovators in the community Two tasks • focus on speed in developing new digital services for public administration • a big learning and marketing challenge Knud Schulz February 2015 27
  • 28. Citizens’ service • in more than 60 % of the municipalities offer citizens service through libraries – passport – driving licence – health securitycard Knud Schulz February 2015 28
  • 29. Developing community centers private, civic and public sector Knud Schulz February 2015 29 LOCAL ARCHIVE ARKIV Archive YOUTH MEETING ROOMS ANALOGUE MEDIA SELF SERVICE LEARNING CENTER SMS BUSINESS SERVICE HOME- WORK HELP COMMUNITY CENTER CAFÉ STUDY SUPPORTJOB CORNER LIBRARY SHOP REFERENCE CONSUMER INFO NATURE GUIDE EXHIBITIONS FAMILIES Q AND A HEALTH COUNCELLING LEISURE INFO NEWS LOUNGE QUIET AREA TODDLERS/CHILDREN REA- DING TRAI- NING
  • 30. Adaptive and innovative supporting spaces • libraries are changing from storing books to supporting citizens’ needs • innovation spaces for local communities Knud Schulz February 2015 30
  • 31. Knud Schulz February 2015 The strategy for changing • The need for rethinking the library • The need for a fusion between physical – virtual • Develop partnerships • Focus on innovation • Get new skills into the library and promote learning in the organization • Force users to dismiss the book as library brand 31
  • 32. Libraries and urban development Model of the public library in urban development Casper Hvenegaard Henrik Jochumsen Dorte Skot-Hansen IVA – Royal School of Library and Information Science 32Knud Schulz February 2015
  • 33. New Libraries • Libraries are signs or symbols on development and innovation in the society • Drivers in city development • Add new stories about the towns • Arguments for large city engagements Knud Schulz February 2015 33
  • 34. Oslo • Opera, new Munch museum and the Library creates a new waterfront and brings a new identity to the city Knud Schulz February 2015 34
  • 35. Helsinki • The traffic and cultural life in midtown are reborn by creating a new art museum, concert hall and the new library Knud Schulz February 2015 35
  • 36. Birmingham • The library is located on the main street where millions of people are passing every year • The library is a symbol of the new identity of an old industrial and innovative city (the steam engine) Knud Schulz February 2015 36
  • 37. Knud Schulz February 2015 37 Urban Mediaspace - Aarhus
  • 38. Mediaspace: • Main Library and Citizens’ Services: 18.000 m2/190.000 ft2 • Partners and network: 10.000 m2 /100.000 ft2 Automatic parking space: 1000 cars Two new urban harbour squares: 94.000 m2 /1.120.000 ft2 Arrival centre for light rail Uncovering of the river and secure the inner city against flood Traffic regulation App.: 390 mill US Dollars Project elements – Urban Mediaspace 38Knud Schulz February 2015
  • 39. Knud Schulz February 2015 39 2016 2015 Client: City of Aarhus Partner: Realdania, Realdania Byg Client Advisor: Rambøll DK Architects: schmidt hammer lassen architects Co-advisers: Arkitekt Kristine Jensens
  • 45. Libraries and urban development Model of the public library in urban development Casper Hvenegaard Henrik Jochumsen Dorte Skot-Hansen IVA – Royal School of Library and Information Science 45Knud Schulz February 2015
  • 57. Knud Schulz February 2015 Transformation Lab • The entrance – the former place for controlling the users • 2-300 m2 • New projects every 5-6 month • Bringing the traditional work fields of the library into the LAB • Developing new support of the users – depending on the room, the media, the connectivity and the competencies 57
  • 58. Knud Schulz February 2015 LiteratureLAB 58
  • 59. Knud Schulz February 2015 iFloor – interactivity between people • Social interactivity in the library space • User to user to staff • Interactivity depends on the body • communication through – Mobile – SMS – PC • Informal - Competition • Funny 59
  • 60. Knud Schulz February 2015 NewsLAB 60
  • 61. Knud Schulz February 2015 Robots • Eye catcher • Social interactivity • Communication inside and outside the library • Interactivity • Learning communication 61
  • 63. Knud Schulz February 2015 Teknomorfose - ExhibitionLAB 63
  • 64. Knud Schulz February 2015 The Square 64
  • 66. Knud Schulz February 2015 FictionLAB NewsLAB MusicLAB ExhibitionLAB DemocracyLAB The Square 66
  • 67. Knud Schulz February 2015 The library as a space – in the future? • The building supports the needs of the users • The building interacts with the surroundings and environment • The building acts adaptively 67
  • 68. The Vision • Space for co-operation • Place for dialogue, knowledge, ideas and inspiration • Open informal learning space • A unique place for children and families 68Knud Schulz February 2015
  • 69. Libraries and urban development Model of the public library in urban development Casper Hvenegaard Henrik Jochumsen Dorte Skot-Hansen IVA – Royal School of Library and Information Science 69Knud Schulz February 2015
  • 71. Knud Schulz February 2015 Userdriven process • From tradition to transcendence – the users deconstruct ”old knowledge” to create new sense 71
  • 72. Knud Schulz February 2015 User driven innovation 72
  • 73. Knud Schulz February 2015 Subject Browsing - Story Surfer 73
  • 74. Modern library practice and strategies – means that roles constantly change
  • 76. Innovation Strategy • Citizens are the focal point • Partnerships promote innovation • Transverse collaboration yields better results • Ideas must be tested • Replicate • Innovation is branding too • Idea development and innovation are creative processes • Innovation requires prioritised resources • Innovation requires management focus and commitment • Methodical innovation uses standards • Seven circles of innovation Knud Schulz February 2015 76
  • 77. Global innovation model – faster to change • Partnership between – Global Libraries/Bill and Melinda Gates Foundation – Chicago Public Libraries – IDEO – Aarhus Public Libraries Knud Schulz February 2015 77
  • 78. Global Innovation Model: Faster to Change Chicago/Aarhus/ IDEO 78Knud Schulz February 2015
  • 79. Design Thinking is a mindset, and an intentional process around delivering solutions that create positive impact! 79Knud Schulz February 2015
  • 81. The Aarhus illustration Vision Field Trip Vision revisited Workshop Define the problem Test first prototype A new method… We are on our way… 81Knud Schulz February 2015
  • 83. Six LabsTechLab Having a maker in residence is powerfull! Cryptoparty, soldering, brush-bots… Valdemar’s hovercraft: http://www.youtube.com/watch?v=iVi2J_9XZeA&feature=youtu.be 83Knud Schulz February 2015
  • 84. WasteLab Waste-dates, workshops, tinkering… When users become makers. Creativity comes from chaos – stop tidying! Six Labs 84Knud Schulz February 2015
  • 85. Reflections You can work with makerculture without having a makerspace! 85Knud Schulz February 2015
  • 86. Makerculture primæry adress performative spaces D.Skot-Hansen C.H. Rasmussen H. Jochumsen Innovation Reckognition/Experience Empowerment Involvement/Engagement Knud Schulz February 2015 86 People’sLab
  • 87. Making in Libraries • Contributes to activities that provide public value by stimulating the development of network, skills and innovation • Contributes to the libraries' relationship with its local community • Increases the social value of libraries, as public spaces that bridge between different communities and knowledge domains • Challenges libraries strategic and managerial capacity for innovation 87Knud Schulz February 2015 People’s Lab
  • 88. Why partnerships? Lack of resources and competences in libraries Knowledge, inspiration from others Need of diversity, quality, research in service production Communication and marketing New ambassadors Knud Schulz February 2015 88
  • 89. Mapping the network Partnership clusters Knud Schulz February 2015 Examples Strategic Partnerships 89
  • 91. Seven Core Values • The Citizen as Key Factor • Lifelong Learning and Unity • Diversity, co-operation and network • Culture and Experience • Bridging Citizen, Technology and Knowledge • Flexible and Professional Organisation • A Sustainable Icon for Aarhus 91Knud Schulz February 2015
  • 92. Name competion = relations and ownership • Open internet process – propose a name to the building • result 1250 proposals • 30 names in open voting • 7 proposals ended up in the jury with representives from the parties in the City Council Knud Schulz February 2015 92
  • 94. A name with a lot of co-creators Knud Schulz February 2015 94
  • 95. Branding goal • Project finish at least 90% of all inhabitants knew about the project • Autum 2013 – 75 % knew about the project UMS/Dokk1 Knud Schulz February 2015 95
  • 96. Whats next? Knud Schulz February 2015 96
  • 97. From Main Library to Dokk1 2012-2015 Organizing Interior design and furniture Partnerships and branding/ identity Logistic, security and building maintenance Competencies, Work concept, recruiting Serviceconcept s ex. Families/ children 97Knud Schulz February 2015
  • 98. Transformation Lab II Knud Schulz February 2015 98
  • 99. Stageing Dokk1 – mental construction • Create an illusion of the building under construction • Walk in the 3D model • Setting the stage for tests, user operated services, innovations, new designs, incl. elements to be used in the new building • Involve the users in the work • Prepare the citizens • Prepare the staff • Brand the new library Knud Schulz February 2015 99
  • 100. Stageing Dokk1 Mayor + Alderman x 2 Knud Schulz February 2015 100
  • 101. Knud Schulz February 2015 101
  • 102. Summing up • Merge technology, space and competencies • Involve the users in the innovation • Make partnerships competencies and a broader ownership of the library • Tell new stories about the library brand Knud Schulz February 2015 102
  • 103. Knud Schulz February 2015 103
  • 104. Transform the library or die Thank you for listening Knud Schulz February 2015 104
  • 105. Knud Schulz February 2015 105