7. Why Projects Go Bad
Style Guides / Assets
Nonexistant or Overkill
Ambiguous Objectives
and Personas
Unreasonable Timelines
+
+
+
7
They Get Off
to a Bad Start
19. Mobile Optimization
19
How Consumers Rate
the Importance of
Mobile Brand Factors
Access to content any
way that I want it
+ Seamless experiance
across all my devices
+