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SOCIAL MEDIA RECRUITMENT
STRATEGY
Samuli Pesu
Social Media Strategist and Partner
Awara Direct Search / Awara Group
19.6.2013
Social Media Recruitment Seminar in Moscow
Today we will talk about
• The real potential of social media recruitment
in Russia
• Develop your social recruitment strategy
• Experience the practical side – social
recruitment case studies
Social Recruitment – What is it?
“Social recruiting refers to the use of
social networks to create and maintain
relationships with prospective
candidates”
The Real Potential of Social Media
Recruitment in Russia – Why to do it?
More than half of all Russians now
use the Internet at least once a week
Source: Forbes 18.5.2013. Available at http://www.forbes.com/sites/markadomanis/2013/05/18/russias-internet-use-is-exploding/
More than
90% of the
online
audience use
social
networks
Source: New Media Trend Watch 31.5.2013. Available at http://www.newmediatrendwatch.com/markets-by-country/10-europe/81-russia?start=1
Source: Alexa 15.6.2013. Available at http://www.alexa.com/topsites/countries/RU
Source: comScore Data Mine 7.6.2013. Available at http://www.comscoredatamine.com/2011/06/average-time-spent-on-social-networking-sites-across-geographies/
Source: comScore Data Mine 7.6.2013. Available at http://www.comscoredatamine.com/2011/06/average-time-spent-on-social-networking-sites-across-geographies/
In 2013, there are 60 million Russians
using social networks
Source: Statista 2013 Available at http://www.statista.com/statistics/219899/number-of-social-network-users-in-russia/
Source: Antal 13.3.2013 Available at http://www.antalrussia.com/blogs/every-third-russian-user-gets-a-job-via-professional-social-networks--37314844472
Source: Antal 13.3.2013 Available at http://www.antalrussia.com/blogs/every-third-russian-user-gets-a-job-via-professional-social-networks--37314844472
Social recruiting vs. job boards
• Two-way interaction
• Allow recruiters to have
up-to-date information on
candidates on a click
• Attract candidates
• Emphasizes on “social”
• Transparent
• Updated frequently
• Builds and maintains
company brand
• Social networks have
active and passive job
seekers
• In general higher quality
• Extremely large number of
candidates
• One-way interaction
• Limited information based
on resume
• Create barriers
• Excessive ads
• Anonymity
• Updated infrequently
• Lack of information about
the organization
• Job boards have only
active job seekers
• In general lower quality
• Limited number of
candidates
Why use social media as part of your
recruiting strategy
• Helps build your employment brand
• Allows you to engage applicants that would
otherwise be unavailable
• Potential cost savings vs. traditional
recruitment media
• Quality of hire vs. quantity of applicants
• Use of social media on the rise
• People are searching for new jobs in social
media networks
Source: Mark Burgess / Blue Focus Marketing www.bluefocusmarketing.com
Social media uses in recruitment
• Promote your brand
• Publish jobs (free and paid)
• Advertise jobs (paid)
• Referrals
• Research candidates
• Direct sourcing
• Corporate reputation management
Develop Your Social Recruitment
Strategy – How to do it?
Part I – Creating Recruitment Brand
for Your Company
Define your goals and objectives
• Define your goals (what do you want to
achieve).
• Goals must be measurable.
• It is impossible to measure success if people
responsible do not know what their objectives
are before they start a social media
recruitment initiative.
• If you don’t know where you’re going, you’ll
probably end up somewhere else.
Source: Mark Burgess / Blue Focus Marketing www.bluefocusmarketing.com
Source: Mark Burgess / Blue Focus Marketing www.bluefocusmarketing.com
Social media recruitment strategy blueprint
Source: Mark Burgess / Blue Focus Marketing www.bluefocusmarketing.com
Target audience insights
• Identify your target audience. Who are you
targeting with social media?
• Analyze where your target audience can be
reached / spends time online:
– Find out what social networking sites they prefer
to use
– Types of communities - Need to understand what
types of communities your users use
– Special Interests - Need to understand their
special interests
– Understand their attitudes about job search
Assign roles
• Build an organizational structure to manage
social media initiatives.
• Assign roles & responsibilities among all key
stakeholders on the social media recruitment
team.
• These people liaison between the community
& brand as well as respond to the community.
Determine social media channels to
engage
• Determine the social media channels based on
your audience and hiring needs.
• Use internal surveys & focus groups, industry
reports, quantitative and qualitative data,
social media tools, etc.
Create content strategy
• It is key to create & deliver content in all the right
formats and place mapped to your target
audience’s information needs
• Important to interact with the community
• Keep pages up-to-date and fresh
• Provide interesting, “real” updated and posts in
different formats (video, text, pictures etc.)
• Share open jobs / positions
• Fill your community with 80% thoughtful
conversation and 20% company focused content
• Encourage user engagement
Social media channel execution
• Launch the social media channels that best fit
your goals
• Create a branded company pages
• Build your community
– Start by inviting employees to your network
– Invite applicants from database
– Encourage new visitors to your site to join
Establish metrics & measure results
• Number of “friends”, “followers” etc.
• Number of applicants per source
• Number of hires per source
• Number of comments, sharing, downloads
• Google Analytics (www.google.com/analytics)
– Free service
– Easy to embed to your site
– Allows you to monitor traffic to and in the website
Driving traffic via social networks to
your career page
Source: Samuli Pesu 15.6.2013
Or collect applications directly in
social networks
Possible to collect and manage applications:
• Linkedin
• Facebook
• Professionali.ru
Not possible in (to be used to drive traffic to the career page
and engagement):
• Twitter
• Vkontakte
• Odnoklassniki
• Moij Mir
• E-xecutive
Awara Direct Search
61% of the referral traffic came
via social networks
41% of the total traffic came
via social networks
Source: Samuli Pesu 15.6.2013
Critical success factors
• Provide unique value to target audiences
• Put audiences (not brands) first in all
communications and programs
• Differentiate from competitors’ program
• Focus on programs of depth – not breadth across
too many platforms and tools
• Don’t expect immediate results!
– A few hours to set up
– Seconds to make a post
– Longer to build relationships – be patient!
Part II – Direct Search
Set up effective profile
• Highlights the best qualities of you as a
recruiter and your business brand that will
help you to attract and retain top talent
• Each social network uses different elements of
information that you supply in your social
profile
• General profile versus using personal profiles
Set up effective profile
• Build a complete profile by filling out all of the
information on your professional account.
• Optimize every field, providing links that direct
candidates back to your blogs and corporate
site in social networks.
• Be sure to use good keywords in your job titles
for current and previous positions. This will
help strengthen your brand’s visibility in
search engines.
Expand your network
• Start by finding your friends, colleagues and
contacts on various social networks
• Connect when meeting new contacts
• Be active in contributing (creating, sharing and
taking part in discussions) relevant and
interesting content to grow your network
Post your open jobs on social
networks
• Post your open jobs on social networks. Your
connections will see your job postings in their
newsfeeds. Add a personalized message to the
listing like “Great opportunity! Know anyone
that might be a good fit?”
• Groups / communities
Search candidates using search
feature
• Search for candidates using people search
feature. You can filter your results by using
various criteria depending on social network.
• Identify influencers in various topics / groups
and ask for recommendations.
Professional Social Networks
Linkedin
Source: Samuli Pesu 15.6.2013
Linkedin
Source: Samuli Pesu 15.6.2013
Professionali.ru
Source: Samuli Pesu 15.6.2013
Professionali.ru
Source: Samuli Pesu 15.6.2013
E-xecutive
Source: Samuli Pesu 15.6.2013
Moij Krug
Source: Samuli Pesu 15.6.2013
General Social Networks
Vkontakte
Source: Samuli Pesu 15.6.2013
Odnoklassniki
Source: Samuli Pesu 15.6.2013
MoiMir@ Mail.ru
Source: Samuli Pesu 15.6.2013
Facebook
Source: Samuli Pesu 15.6.2013
Twitter
Source: Samuli Pesu 15.6.2013
Experience the Practical Side – Social
Recruitment Case Studies
Deloitte, Netherlands
• Deloitte in the Netherlands
± 4,600 employees
• Hiring Target: 1,000 (2010/2011)
• Traffic to career site Nov 09 to Nov 10
• From Job Sites = 9971
• From Social Media and Blogs = 33266
• Traffic via Social Media than Job Boards =
+234%
G4S
• Second largest private employer in the world
• Over 620,000 employees
• Annual voluntary turnover rate of 27%
requiring large resourcing capability
• Activated external Social Media channels;
Twitter, YouTube and LinkedIn
• The first 36 hours saw over 22,000 candidates
register with 400 applications being made
Ernst & Young
• Worldwide over 144,000 staff
• 2007 launched Facebook initiative allowing
candidates to contact them directly and ask
public questions to the recruiting team and
meet experienced and young interns
• Ernst & Young Facebook page has 34,000+
candidates (this was back in 2009)
• Business week named them one of the best
places to launch a career in 2009
Awara Direct Search
• We source 90% of our candidates from social
media networks
• Awara Direct Search has the second most
followed Linkedin page in Eastern Europe
considering recruitment and HR industry
• We have nearly doubled the traffic to our website
since adopting social media networks as the key
part of sourcing candidates
• We have shorten our process for placing
candidates to our customers to average of 3
weeks
Thank You! Feel Free to Contact Me!
Samuli Pesu
Social Media Strategist and Partner
Awara Direct Search / Awara Group
E-mail: samuli.pesu@awaragroup.com
Mobile: +7 926 710 4361
Office: +7 495 225 3038
www.awaragroup.com
www.awara-search.com
www.awaraeduhouse.com
You can also find me in:
Linkedin: ru.linkedin.com/pub/samuli-pesu/12/629/3b2/
Vkontakte: http://vk.com/id7252288
Facebook: https://www.facebook.com/samuli.pesu
Twitter: https://twitter.com/search?q=samuli+pesu
Professionali.ru: http://professionali.ru/~4258963/

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Samuli Pesu - Social Media Recruitment in Russia 19.6.2013

  • 1. SOCIAL MEDIA RECRUITMENT STRATEGY Samuli Pesu Social Media Strategist and Partner Awara Direct Search / Awara Group 19.6.2013 Social Media Recruitment Seminar in Moscow
  • 2. Today we will talk about • The real potential of social media recruitment in Russia • Develop your social recruitment strategy • Experience the practical side – social recruitment case studies
  • 4. “Social recruiting refers to the use of social networks to create and maintain relationships with prospective candidates”
  • 5. The Real Potential of Social Media Recruitment in Russia – Why to do it?
  • 6. More than half of all Russians now use the Internet at least once a week Source: Forbes 18.5.2013. Available at http://www.forbes.com/sites/markadomanis/2013/05/18/russias-internet-use-is-exploding/
  • 7.
  • 8. More than 90% of the online audience use social networks
  • 9. Source: New Media Trend Watch 31.5.2013. Available at http://www.newmediatrendwatch.com/markets-by-country/10-europe/81-russia?start=1
  • 10. Source: Alexa 15.6.2013. Available at http://www.alexa.com/topsites/countries/RU
  • 11. Source: comScore Data Mine 7.6.2013. Available at http://www.comscoredatamine.com/2011/06/average-time-spent-on-social-networking-sites-across-geographies/
  • 12. Source: comScore Data Mine 7.6.2013. Available at http://www.comscoredatamine.com/2011/06/average-time-spent-on-social-networking-sites-across-geographies/
  • 13. In 2013, there are 60 million Russians using social networks Source: Statista 2013 Available at http://www.statista.com/statistics/219899/number-of-social-network-users-in-russia/
  • 14. Source: Antal 13.3.2013 Available at http://www.antalrussia.com/blogs/every-third-russian-user-gets-a-job-via-professional-social-networks--37314844472
  • 15. Source: Antal 13.3.2013 Available at http://www.antalrussia.com/blogs/every-third-russian-user-gets-a-job-via-professional-social-networks--37314844472
  • 16. Social recruiting vs. job boards • Two-way interaction • Allow recruiters to have up-to-date information on candidates on a click • Attract candidates • Emphasizes on “social” • Transparent • Updated frequently • Builds and maintains company brand • Social networks have active and passive job seekers • In general higher quality • Extremely large number of candidates • One-way interaction • Limited information based on resume • Create barriers • Excessive ads • Anonymity • Updated infrequently • Lack of information about the organization • Job boards have only active job seekers • In general lower quality • Limited number of candidates
  • 17. Why use social media as part of your recruiting strategy • Helps build your employment brand • Allows you to engage applicants that would otherwise be unavailable • Potential cost savings vs. traditional recruitment media • Quality of hire vs. quantity of applicants • Use of social media on the rise • People are searching for new jobs in social media networks
  • 18. Source: Mark Burgess / Blue Focus Marketing www.bluefocusmarketing.com
  • 19. Social media uses in recruitment • Promote your brand • Publish jobs (free and paid) • Advertise jobs (paid) • Referrals • Research candidates • Direct sourcing • Corporate reputation management
  • 20. Develop Your Social Recruitment Strategy – How to do it?
  • 21. Part I – Creating Recruitment Brand for Your Company
  • 22. Define your goals and objectives • Define your goals (what do you want to achieve). • Goals must be measurable. • It is impossible to measure success if people responsible do not know what their objectives are before they start a social media recruitment initiative. • If you don’t know where you’re going, you’ll probably end up somewhere else.
  • 23. Source: Mark Burgess / Blue Focus Marketing www.bluefocusmarketing.com
  • 24. Source: Mark Burgess / Blue Focus Marketing www.bluefocusmarketing.com
  • 25. Social media recruitment strategy blueprint Source: Mark Burgess / Blue Focus Marketing www.bluefocusmarketing.com
  • 26. Target audience insights • Identify your target audience. Who are you targeting with social media? • Analyze where your target audience can be reached / spends time online: – Find out what social networking sites they prefer to use – Types of communities - Need to understand what types of communities your users use – Special Interests - Need to understand their special interests – Understand their attitudes about job search
  • 27. Assign roles • Build an organizational structure to manage social media initiatives. • Assign roles & responsibilities among all key stakeholders on the social media recruitment team. • These people liaison between the community & brand as well as respond to the community.
  • 28. Determine social media channels to engage • Determine the social media channels based on your audience and hiring needs. • Use internal surveys & focus groups, industry reports, quantitative and qualitative data, social media tools, etc.
  • 29. Create content strategy • It is key to create & deliver content in all the right formats and place mapped to your target audience’s information needs • Important to interact with the community • Keep pages up-to-date and fresh • Provide interesting, “real” updated and posts in different formats (video, text, pictures etc.) • Share open jobs / positions • Fill your community with 80% thoughtful conversation and 20% company focused content • Encourage user engagement
  • 30. Social media channel execution • Launch the social media channels that best fit your goals • Create a branded company pages • Build your community – Start by inviting employees to your network – Invite applicants from database – Encourage new visitors to your site to join
  • 31. Establish metrics & measure results • Number of “friends”, “followers” etc. • Number of applicants per source • Number of hires per source • Number of comments, sharing, downloads • Google Analytics (www.google.com/analytics) – Free service – Easy to embed to your site – Allows you to monitor traffic to and in the website
  • 32. Driving traffic via social networks to your career page Source: Samuli Pesu 15.6.2013
  • 33. Or collect applications directly in social networks Possible to collect and manage applications: • Linkedin • Facebook • Professionali.ru Not possible in (to be used to drive traffic to the career page and engagement): • Twitter • Vkontakte • Odnoklassniki • Moij Mir • E-xecutive
  • 34. Awara Direct Search 61% of the referral traffic came via social networks 41% of the total traffic came via social networks Source: Samuli Pesu 15.6.2013
  • 35. Critical success factors • Provide unique value to target audiences • Put audiences (not brands) first in all communications and programs • Differentiate from competitors’ program • Focus on programs of depth – not breadth across too many platforms and tools • Don’t expect immediate results! – A few hours to set up – Seconds to make a post – Longer to build relationships – be patient!
  • 36. Part II – Direct Search
  • 37. Set up effective profile • Highlights the best qualities of you as a recruiter and your business brand that will help you to attract and retain top talent • Each social network uses different elements of information that you supply in your social profile • General profile versus using personal profiles
  • 38. Set up effective profile • Build a complete profile by filling out all of the information on your professional account. • Optimize every field, providing links that direct candidates back to your blogs and corporate site in social networks. • Be sure to use good keywords in your job titles for current and previous positions. This will help strengthen your brand’s visibility in search engines.
  • 39. Expand your network • Start by finding your friends, colleagues and contacts on various social networks • Connect when meeting new contacts • Be active in contributing (creating, sharing and taking part in discussions) relevant and interesting content to grow your network
  • 40. Post your open jobs on social networks • Post your open jobs on social networks. Your connections will see your job postings in their newsfeeds. Add a personalized message to the listing like “Great opportunity! Know anyone that might be a good fit?” • Groups / communities
  • 41. Search candidates using search feature • Search for candidates using people search feature. You can filter your results by using various criteria depending on social network. • Identify influencers in various topics / groups and ask for recommendations.
  • 48. Moij Krug Source: Samuli Pesu 15.6.2013
  • 55. Experience the Practical Side – Social Recruitment Case Studies
  • 56. Deloitte, Netherlands • Deloitte in the Netherlands ± 4,600 employees • Hiring Target: 1,000 (2010/2011) • Traffic to career site Nov 09 to Nov 10 • From Job Sites = 9971 • From Social Media and Blogs = 33266 • Traffic via Social Media than Job Boards = +234%
  • 57. G4S • Second largest private employer in the world • Over 620,000 employees • Annual voluntary turnover rate of 27% requiring large resourcing capability • Activated external Social Media channels; Twitter, YouTube and LinkedIn • The first 36 hours saw over 22,000 candidates register with 400 applications being made
  • 58. Ernst & Young • Worldwide over 144,000 staff • 2007 launched Facebook initiative allowing candidates to contact them directly and ask public questions to the recruiting team and meet experienced and young interns • Ernst & Young Facebook page has 34,000+ candidates (this was back in 2009) • Business week named them one of the best places to launch a career in 2009
  • 59. Awara Direct Search • We source 90% of our candidates from social media networks • Awara Direct Search has the second most followed Linkedin page in Eastern Europe considering recruitment and HR industry • We have nearly doubled the traffic to our website since adopting social media networks as the key part of sourcing candidates • We have shorten our process for placing candidates to our customers to average of 3 weeks
  • 60. Thank You! Feel Free to Contact Me! Samuli Pesu Social Media Strategist and Partner Awara Direct Search / Awara Group E-mail: samuli.pesu@awaragroup.com Mobile: +7 926 710 4361 Office: +7 495 225 3038 www.awaragroup.com www.awara-search.com www.awaraeduhouse.com You can also find me in: Linkedin: ru.linkedin.com/pub/samuli-pesu/12/629/3b2/ Vkontakte: http://vk.com/id7252288 Facebook: https://www.facebook.com/samuli.pesu Twitter: https://twitter.com/search?q=samuli+pesu Professionali.ru: http://professionali.ru/~4258963/