As business continues to move at light speed, companies are deploying flexible workforces that can be quickly engaged and on - boarded to keep pace. Behind the scenes, they need total visibility in order to optimize all areas of services procurement including complex spend, worker quality, corporate and external compliance and contingent workforce program efficiencies. And they need a new breed of technology to achieve this. Companies today need a Vendor Management System (VMS) that can easily integrate with other internal systems to enable a holistic view of both talent and spend. Managing the Flexible Workforce of the Future - Fieldglass Arun Srinivasan, Vice President Strategy & Marketing - Fieldglass Ariba Commerce Summit Chicago 2014

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Managing the Flexible Workforce of the Future - Arun Srinivasan, Vice President Strategy & Marketing, Fieldglass

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Fundamental Shift in Composition of Workforce
© 2014 Fieldglass, Inc. All rights reserved. Proprietary and Confidential.
30-50% of total workforce is comprised of non-employees
Temporary/Agency
Workers
SOW Consultants
Independent Contractors

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External Workers Are Known By Many Names
© 2014 Fieldglass, Inc. All rights reserved. Proprietary and Confidential.
CONTINGENT
INDEPENDENT CONTRACTOR
OUTSOURCED
EXTERNAL
NON-FULL TIME
OFFSHORE
FLEXIBLE

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External Workers Can Have Many Different Roles
© 2014 Fieldglass, Inc. All rights reserved. Proprietary and Confidential.
JAVA PROGRAMMER
WEB DEVELOPER
ELECTRICAL TECHNICIAN
ACCOUNTANT
ADMINISTRATIVE ASSISTANT
BUDGET ANALYST
DATABASE ADMINISTRATOR
IT PROJECT MANAGER
CIVIL ENGINEER
PHARMACIST
REGISTERED NURSE

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External Labor as a Strategic Initiative
© 2014 Fieldglass, Inc. All rights reserved. Proprietary and Confidential.
Global Firms in 2020: The next decade of change for organisations and workers
Take on more contingent workers. The proportion of contingent to permanent workers will shift in favour of the former.
Dispelling a myth that all temps are in low- paid roles
Last year saw the number of people in permanent jobs stay roughly static and the number of people in temporary work rise month on month.
The surge in temp hiring is not a sign of a malfunctioning economy. It is the face of the future.
Temporary Workers and the 21st Century Economy
Your Workforce Isn’t Who you Think They Are
Redefine your workforce. Most companies depend on non- employees to do many things. And more companies – especially big ones – expect to increase their contingent workforce during the next decade.

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What’s the Problem?
© 2014 Fieldglass, Inc. All rights reserved. Proprietary and Confidential.
NO VISIBILITY
QUALITY ISSUES
HIGH RATES
HIGH COSTS
INEFFICIENCIES
COMPLIANCE
ISSUES

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How the Problem is Simplified and Solved
© 2014 Fieldglass, Inc. All rights reserved. Proprietary and Confidential.
2-click request
––
Benchmarking
––
Mobile
Bidding
––
Approval
––
Reporting & analytics
On/offboarding –– T&E capture –– Auto-invoicing

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CUSTOMER SUCCESSES
A company in the FINANCIAL SERVICES sector
with TARP process & the Fieldglass platform is fully certified as secure & compliant
in cost savings, attributable to visibility, competitive bidding & rate card creation
$100M+
FULL
COMPLIANCE
provided by integration with ecommerce transaction system
SINGLE SOURCE OF ENTRY
of the company’s workers and a consolidated view of the entire population for upper management
CONTROLLED MANAGEMENT
gain visibility and governance improvements
I.T. OFFSHORE INITIATIVES
in various markets by monitoring key metrics throughout workflows
ASSESS TURNOVER
& TRENDS

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Opportunity Analysis for a Generic Scenario
The SOW Opportunity
Sourcing
Contract
Decision Support
Engagement
Delivery
Invoicing & Payment
Opportunity Focus
•Traditional focus has been on eSourcing, Contract Mgmt & eInvoicing
•New opportunities
•Improve visibility into post-contract process
• Provide procurement guidance upfront
© 2014 Fieldglass, Inc. All rights reserved. Proprietary and Confidential.

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Examples of operational challenges
-‘PO shifting’
-‘Timeless’ T&M
-Invoice-deliverable time gap
-Weak contract-consultant link
-Suppliers are the ‘source of truth’
Some Challenges of SOW Management
© 2014 Fieldglass, Inc. All rights reserved. Proprietary and Confidential.

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Recognize Common Engagement Patterns
Project-based Services
-Characterized by well-defined projects or functional areas
Outsourced/Offshore
-Any combination of off-site, near-shore, or off-shore services
Business Consulting
-High-value consulting; engaged typically at corporate level
BPO
-Complete outsouring of a category from planning to delivery
Re-billable Services
-Engaging vendors to deliver services to end-clients
Independents
-Engaging independent consultants or a community of smaller suppliers

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© 2014 Fieldglass, Inc. All rights reserved. Proprietary and Confidential.
CUSTOMER SUCCESSES
in cost savings, due to competitively bidding SOWs and identifying commoditized SOWs
$33M+
achieved by tracking SOW revisions, enforcing approvals and limits, and avoidance savings
SOFT SAVINGS
of Fieldglass data to Cisco’s business intelligence tool for reporting
SECURE TRANSFER
Rate reporting for all managers to better manage costs
REPORTING

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© 2014 Fieldglass, Inc. All rights reserved. Proprietary and Confidential.

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© 2014 Fieldglass, Inc. All rights reserved. Proprietary and Confidential.

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© 2014 Fieldglass, Inc. All rights reserved. Proprietary and Confidential.

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© 2014 Fieldglass, Inc. All rights reserved. Proprietary and Confidential.

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Fieldglass Complements SAP’s Cloud and On- Premise Solutions
CLOUD
ON-PREM
HCM
PROCUREMENT
SuccessFactors
Ariba P2P, Business Networks
SAP HCM
Ariba Buyer, ECC, SRM, MM,
Plant Maintenance,
Asset Management

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Fieldglass Benefits
© 2014 Fieldglass, Inc. All rights reserved. Proprietary and Confidential.
VISIBILITY
EFFICIENCY
QUALITY
COST
COMPLIANCE

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Thank you!