As business continues to move at light speed, companies are deploying flexible workforces that can be quickly engaged and on - boarded to keep pace. Behind the scenes, they need total visibility in order to optimize all areas of services procurement including complex spend, worker quality, corporate and external compliance and contingent workforce program efficiencies. And they need a new breed of technology to achieve this. Companies today need a Vendor Management System (VMS) that can easily integrate with other internal systems to enable a holistic view of both talent and spend. Managing the Flexible Workforce of the Future - Fieldglass Jim Brozny, Director of Account Services & Application Support, Fieldglass Ariba Commerce Summit New York City 2014

1. 1
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Managing the Flexible Workforce of the Future - Jim Brozny, Director of Account Services & Application Support

2. 2
A Workforce Shift
Workers move between industries, jobs, locations and companies more frequently
© 2014 Fieldglass, Inc. All rights reserved. Proprietary and Confidential.

3. 3
External Workers Are Known By Many Names
© 2014 Fieldglass, Inc. All rights reserved. Proprietary and Confidential.
CONTINGENT
INDEPENDENT CONTRACTOR
OUTSOURCED
EXTERNAL
NON-FULL TIME
OFFSHORE
FLEXBILE

4. 4
External Labor as a Strategic Initiative
© 2014 Fieldglass, Inc. All rights reserved. Proprietary and Confidential.
Global Firms in 2020: The next decade of change for organisations and workers
Take on more contingent workers. The proportion of contingent to permanent workers will shift in favour of the former.
Dispelling a myth that all temps are in low- paid roles
Last year saw the number of people in permanent jobs stay roughly static and the number of people in temporary work rise month on month.
The surge in temp hiring is not a sign of a malfunctioning economy. It is the face of the future.

5. 5
© 2014 Fieldglass, Inc. All rights reserved. Proprietary and Confidential.
Fast Growing External Workforce
of contingent labor is unaccounted for
spent annually on
non-payroll labor
$3.3T
55%
increase in contingent workforce spend in past five years
41%
more workers hired for temporary roles than the previous year
67%

6. 6
Fundamental Shift in Composition of Workforce
30-50% of total workforce is comprised of non-employees
© 2014 Fieldglass, Inc. All rights reserved. Proprietary and Confidential.
Temporary/Agency
Workers
SOW
Consultants
Independent Contractors

7. 7
External Workers Can Have Many Different Roles
© 2014 Fieldglass, Inc. All rights reserved. Proprietary and Confidential.
JAVA PROGRAMMER
WEB DEVELOPER
ELECTRICAL TECHNICIAN
COPYWRITER
ACCOUNTANT
ADMINISTRATIVE ASSISTANT
BUDGET ANALYST
PHARMACIST
DATABASE ADMINISTRATOR
IT PROJECT MANAGER
CIVIL ENGINEER
REGISTERED NURSE

8. 8
No Centralized Management
© 2014 Fieldglass, Inc. All rights reserved. Proprietary and Confidential.
CHALLENGE
IDENTIFY YOUR WORKERS AND GAIN VISIBILITY
INTO YOUR EXTERNAL WORKFORCE.

9. 9
What’s the Problem?
© 2014 Fieldglass, Inc. All rights reserved. Proprietary and Confidential.
NO VISIBILITY
QUALITY ISSUES
HIGH RATES
HIGH COSTS
INEFFICIENCIES
COMPLIANCE
ISSUES

10. 10
How the Problem is Simplified and Solved
© 2014 Fieldglass, Inc. All rights reserved. Proprietary and Confidential.
2-click request
––
Benchmarking
––
Mobile
Bidding
––
Approval
––
Reporting & analytics
On/offboarding
––
T&E capture
––
Auto-invoicing

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VISIBILITY
EFFICIENCY
QUALITY
COST
COMPLIANCE
Fieldglass Benefits
© 2014 Fieldglass, Inc. All rights reserved. Proprietary and Confidential.

12. 12
Customer Success Stories

13. 13
© 2014 Fieldglass, Inc. All rights reserved. Proprietary and Confidential.
with TARP process & the Fieldglass platform is fully certified as secure & compliant
in cost savings, attributable to visibility, competitive bidding & rate card creation
$100M+
FULL
COMPLIANCE
provided by integration with ecommerce transaction system
SINGLE SOURCE OF ENTRY
of the company’s workers and a consolidated view of the entire population for upper management
CONTROLLED MANAGEMENT
gain visibility and governance improvements
I.T. OFFSHORE INITIATIVES
in various markets by monitoring key metrics throughout workflows
ASSESS TURNOVER
& TRENDS
CUSTOMER SUCCESSES
A company in the FINANCIAL SERVICES sector

14. 14
© 2014 Fieldglass, Inc. All rights reserved. Proprietary and Confidential.
Reduced tier one vendor distribution by
Reduced overall vendor population by
Reduction in
time-to-fill by
45%
50%
20%
CUSTOMER SUCCESSES
Decrease in cycle time for requisition approvals from 2+ weeks to
1.75 days

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© 2014 Fieldglass, Inc. All rights reserved.
Proprietary and Confidential.
The amount of incorrect
invoices decreased from
1,500 invoices to
The invoicing error rate
decreased from 5% to
.05% <20
CUSTOMER SUCCESSES
A company in the
TELECOM/TECH
sector
including upcoming PO or
contract expirations
USER ALERTS
significantly improved
SUPPLIER
COMMUNICATIONS

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Thank you!