1. Aixa Pérez Bermúdez
Urb. Jardines de Montblanc G-F-14 Yauco, PR 00698
(787) 717-5282
aixaperber@yahoo.com
SUMMARY OF QUALIFICATIONS
Career Objective:
To gain the position as Sr. Associate QA where my professional experience can make
extensive contribution towards the growth and benefit of the organization
Core competencies:
• In-depth knowledge of document management, transfer, preservation and
maintenance
• Knowledgeable in the methodology and procedures of document
management
• Extensive knowledge of document control database systems
• Extensive knowledge in CAPA, SOP and Validation protocols creation and
update
• Possess excellent leadership and interpersonal skills for managing work and tasks
• Excellent management, communication, organization and interpersonal skills
PROFESSIONAL EXPERIENCE
Ponce School Of Medicine., Ponce, PR 2010 - 2015
HIT Field Supervisor (2010 - 2015)
♦ Responsible for Project Managing/IT support to approximately 100 Primary Doctors in
PR and USVI.
♦ Coordinate EHR System Implementations.
♦ Assist to monthly meetings with local QIO –Quality Improvement Organization.
♦ Process employees Time and Attendance in Oasis System.
♦ Train and monitor Primary Doctor’s and FQHC in creating Risk Analysis
♦ Monitor Project Implementations thru SalesForce – CRM System.
♦ Give presentations and hold meetings with providers regarding the Federal
Incentives Program.

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♦ Guide and support providers in the process to be recipients of Federal Incentives.
♦ Supervise 5 staff team of IT Specialist’s and Consultants.
♦ Project Managing/IT support to FQHC Federally Qualified Health Centers in PR.
♦ Assist to vendor Conference Call Meetings to coordinate and solve providers’ issues.
♦ Participate in weekly Conference calls with ONC Project Manager in Washington.
♦ Create Policies and Procedures.
♦ Interviewing staff for the REC.
♦ Training staff.
Selected Accomplishments:
 Achieved 90% of Providers with an EHR implemented successfully.
 Assisted providers in the process to be recipients of Federal Incentives.
Lilly Del Caribe., Carolina, PR 2008 - 2010
SOP Document Controller (Contractor) (2008-2010)
♦ Create and route SOPs, Tests and Training Materials using Regulus Document System
for Environmental Health & Safety department.
♦ Create and route SOPs, Tests and Training Materials using Regulus Document System
for SAP Warehouse module impacting areas such as: (Production, QA, Warehouse
and Finance).
♦ Create and route Personnel Qualification Packages using Regulus Document
System.
♦ Create and get approved Training Packages.
♦ Update BET MAPS.
♦ Follow-up on Process Engineers and users on training completion – 80%.
♦ Updated training metrics.
Lilly Del Caribe., Guayama, PR 2005 - 2008
SAP Training Coordinator (Contractor) (2005-2008)
♦ Validation Protocols creation for GLIMS & Regulus eDOPs projects.
♦ Coordinate SAP Training sessions for Warehouse, Quality, Manufacturing, Planning
and IT functional areas.
♦ Give trainings to the Power Users from each functional area.
♦ Perform Data Entry of the trainings information to give the users credit for course on
ISOtrain application.
♦ SAP security analysis.
♦ Establish Training priorities.
♦ Train users in the Regulus Kiosk in all functional areas.
♦ Create Regulus Migration Plan & Operational Procedures.
♦ Create Training Materials for Regulus Implementation.
♦ Coordinate with Corporate to get SAP access for users.
♦ Prepare training material for training sessions.
♦ Coordinate with Corporate to get SOP’s approved and ready for Training.
♦ Get users trained on Standard Operating Procedures.

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♦ Create Training Packages.
♦ Audit Training department documents.
Roche Diagnostics., Ponce, PR 2003 - 2005
LAN/Infrastructure Administrator & User Application Trainer (2003-2005)
IT Systems Coordinator Roche Diagnostics (1999 – 2003)
IT Systems Support Roche Diagnostics/CIL (1994 – 1999)
♦ Switchboard administration and maintenance.
♦ Telephony maintenance and administration which included contracts, services
for:
 Company phones, cellular phones, Toll free number, ISDN lines (backup line and
videoconference), company calling cards, all communication support contracts,
VPN management and Broadband connectivity.
♦ Participated in AT&T T1 pricing renegotiation resulting in a cost reduction from 12K
to 2K.
♦ End-User Training development and execution.
♦ SAP security.
♦ Created and updated all validations associated with the
systems/hardware pertaining to position.
♦ Created all IQ, OQ & PQ’s protocols and validated the network
backbone (WAN, LAN, Servers and workstations).
♦ Was a participant of the Validation Review Board and Computer
♦ Software Compliance complying with ISO 9000 and FDA regulations with cero
findings in audits.
♦ Worked with opening and the closing of CAPAs in Documentum System.
EDUCATION
Phoenix University, Guaynabo, PR
MBA in Management
Catholic University of Puerto Rico, Ponce, PR
BBA in Computer Science
TRAINING & PROGRAM KNOWLEDGE

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♦ Windows Server 2008 Administration
Fundamentals
♦ Configuration and Troubleshooting
A Windows Server 2008 Network
Infrastructure
♦ Windows 2000 Essentials
♦ Implementing Windows 2000
Professional and Server
♦ Windows XP
♦ MS Office
♦ SAP
♦ Computerized Systems Validation
♦ MS Project
♦ PMP Courses
♦ Disaster Recovery
♦ GMP
♦ ISO 9000
♦ Regulus
♦ ISOtrain
♦ Kronos
♦ Train The Trainer
♦ Documentum, e-DOC
♦ Salesforce - CRM
♦ Project Management
♦ SharePoint
♦ CAPA
♦ EHR – SOAPware
♦ Risk Analysis
♦ Trackwise
♦ Oasis
♦ Change Control
CERTIFICATIONS
♦ Certified Computer Systems in the Health Industry.