Enough has been said about managing the new-age employee. Google "managing millennials" and you get 926,000 results! It will take you 2,536 years to read up all these content. If you won't be living that long, just focus on these three areas to make managing the new-age employees a breeze.

1. 21st Century Worker
TOOLKIT TO MANAGE THE

2. Author, speaker, recipient of
HR Entrepreneur of the year
in 2013.
Co-founder of RecruitPlus.
Adrian Tan
adriantan.com.sg
@adriantan18
Hello!

3. When we are talking about the 21st century
worker

4. We are really talking about millenials

5. What is a Millennial

6. Born roughly between 1977 and 1995

7. Millennials are team-oriented, eager to
tackle huge challenges, and quite
particular about their leaders. “They
won’t do something just because you
say, ‘I’m the manager.’”

8. They’ll work hard for someone who truly mentors them.

9. Problems Retaining Gen Y Robert Half Survey
All
Countries
Singapore
Baby Boomers (born 1946 - 1964) 7% 13%
Generation X (born 1965 - 1978) 21% 17%
Generation Y (born 1979 - 1999) 45% 59%
None -- all are equally challenging to
retain
21% 8%

10. They are not living in
our world

11. We are living in
theirs

12. So to make sure we keep our jobs

13. We better learn how to
manage them properly

14. So what does Gen-Y want?

15. https://youtu.be/Sz0o9clVQu8

16. Seriously

17. Focus on these 3 things

18. Structured
Coaching/Mentoring
Program
ONE

19. Bill McCartney: Coaching
is taking a player to where
he can't take himself.
QUOTE

20. In June 2010, 78 high-potential leaders from Citibank Malaysia completed a short coaching skills
training program, The Art of Coaching: building commitment and engagement in teams, run by
Results Coaching Systems. Participants found a significant improvement of more than 300% in
their effectiveness in problem-solving techniques.

21. In 2008, IAG NZ decided to invest in a coaching culture initiative with
RCS. An organization-wide coaching culture intervention resulted in
doubling engagement, halving staff turnover, and turning a 5% operating
loss into a 7% operating profit.

22. Gametize

23. Maintain engagement
with real-time
feedback
TWO

24. Zappos: To make
customers happy, we have
to make sure our
employees are happy first
QUOTE

25. Adobe Systems scrap annual appraisals, to rely on
regular feedback to reward staff

26. Kelly Services abolished performance scores, provides
annual market adjustments.

27. 15five

28. Celebrate
Accomplishments
THREE

29. Tom Peters: Celebrate
what you want to see more
of
QUOTE

30. Spencer
Odgen keeps
their entire
company
focused on
their targets,
drives
competition
and gives
public praise
with frequent
deal flashes
and alerts.

31. Great Eastern celebrate their top agents and do it
publicly to acknowledge their achievements

32. bitrix24

33. Still Clueless?

34. Drop me a message
hello@adriantan.com.sg

35. THANK YOU!