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4 ReasonsYourTop People Will
Leave thisYear…and WhatYou Can Do About It
22
Today’s Presenter:
Ken Gibson
SeniorVice President
(949) 265-5703
kgibson@vladvisors.com
7700 Irvine Center Drive, Suite 930 ⬧ Irvine, CA 92618 ⬧ 949-852-2288
www.VLadvisors.com ⬧ www.PhantomStockOnline.com
33
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For questions during
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Use the question area
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Webinar
Q: Are the slides available?
A: Yes, more info will be provided at the end
44
Take advantage of one-hour
consulting call with a VisionLink
principal at no charge.
Indicate interest on final survey
Consultation Offer & Survey
Request a copy of our slides
and complimentary
consultation
We value your input.
55
Post Webinar Intro
5 Minutes:
 Who We Are
 What We Do
 How We Do It
66
7700 Irvine Center Dr., Ste. 930
Irvine, CA 92618
(888) 703 0080
www.vladvisors.com
www.phantomstockonline.com
www.bonusright.com
 Headquartered in Irvine, CA
 Founded in 1996
 Over 450 Clients throughout North America
VisionLink’s Focus: Help Business Leaders Build and
Sustain a High Performance Culture
Accelerate performance through pay strategies that
transform employees into growth partners.
If you do that…
• Quality of talent will improve.
• Employee engagement will expand.
• Performance will be magnified.
• Business growth will be accelerated.
• Shareholder value will increase.
99
Do You Really Need to Worry?
“A January 2018 survey of 1,000-plus C-suite executives found that
attracting and retaining talent is their number-one concern, outranking
anxiety over the threat of a global recession, trade war, and even
competitive disruption.” (Moneyball for Business, Fast Company, September 2018,
Austin Carr)
1010
Do You Really Need to Worry?
“The US broke many long-standing employment and
labor records in 2018, with the effects rippling through
all business verticals nationwide. With the 2008
recession now 10 years behind us, the 2018 economy
showed strong jobs growth and shrinking
unemployment. This is good news for job candidates
who are looking to upgrade their jobs. For
businesses, however, last decade’s hiring strategies
won’t work anymore. The talent pool is shrinking,
and updated strategies are a must.
“In a talent shortage, candidates (not employers) have
the power to dictate wages, benefits, and job content.
“Despite high demand, only 50% of employees feel
like their wages are competitive with market rates.”
(Don’t Panic, but the Talent Pool is Shrinking,” Blue Signal,
September 25, 2018)
1111
Do You Really Need to Worry?
“Nearly 70% of business leaders participating in a new global survey said the
current talent pool is shrinking. As a result, the competition for talent has
increased, forcing employers to change their recruiting strategies.” (“Study: Shrinking
Talent Pool Has Recruiters shifting Strategies,” HR Dive, October 5, 2018, Valerie Bolden-Barrett)
1212
Why You Are Vulnerable
In a talent market that has a shrinking
pool of skilled labor, where will employers
look for new talent? No one can afford to
passively wait until the right talent
appears. They have to proactively pursue
the people they need.
1313
Why Do People Leave?
Ceridian Report: 2018-19 Pulse
of Talent
“Not surprisingly, financial
compensation is the leading reason
cited by all age segments for
leaving their last job…However, it’s
not all about the paycheck.”
28%--I didn’t make a good salary/good pay
14%--My work was not interesting/I didn’t like
it
13%--I was not respected
12%--I had no opportunities to take on
additional responsibilities/tasks
12%--I had a poor relationship with my
manager
1414
Conclusions
 The talent market is highly
competitive.
 Companies are at risk if they ignore
current realities.
 Skilled workers are in the driver’s
seat.
 Former employee value propositions
are ineffective.
 Pay is not sole factor in retention, but
it is a critical one.
1515
Starting Point:
Know Your Talent Strengths & Vulnerabilities
1616
Talent Assessment
 Define skill “categories” needed to
drive business model
 Identify gaps
 Form recruiting & retention strategy
1717
Talent Alignment
Align People, Roles &
Business Model
 Have top performers
working in roles that
maximize their unique
abilities
 Avoid placement in roles
that don’t have a
strategic impact
1818
Recruit to a Role (Not a Position)
 Position: characterized by specific duties you
need someone to carry out.
 Role: defined by outcomes and stewardship.
Positions are filled. Roles are fulfilled.
1919
Millennial Career Segments
 Launchers
 Accelerators
 Catalysts
2020
Launchers
 Many just left the
university
 1st or 2nd career job
 Most are single
2121
Accelerators
 Experience with more than
one company
 Desire to rise in ability,
recognition, contribution
and influence.
 Many single but a growing
number are married and are
starting families
2222
Catalysts
 Mid-30s
 Meaningful experience
 Unique abilities
 Able to affect significant
(positive) change
 Companies are competing
for their talents
 Have leverage
 Many married and have
children
2323
4 Reasons People Join…or Leave
Compelling Future
PositiveWork
Environment
Opportunities for
Personal and
Professional Growth
Financial Rewards
2424
4 Parts of a Total Rewards Approach
Compelling Future
PositiveWork
Environment
Opportunities for
Personal and
Professional Growth
Financial Rewards
2525
Compelling Future
 The company’s
purpose and
mine are
aligned.
 I see myself in
the company’s
future.
 I have a “seat at
the table” in
determining
the direction of
the company.
 I like the
direction the
company is
headed.
 I embrace the
company’s
values.
 I believe the
company can
achieve its
growth goals.
2626
Positive Work Environment
 I like the nature of the
work I’m doing.
 I am working within my
unique ability.
 My responsibilities have
strategic purpose.
 I work in a team of
individuals with
complementary skills.
 There are channels and
processes for solving
problems and decision
making.
2727
Personal and Professional Development
As a result of my immersion in
the culture and resources of
this organization, my unique
abilities will improve—and I will
experience personal and
professional fulfillment.
2828
Financial Rewards
 I have some control over
how much I can earn if I
produce.
 I feel a sense of
partnership with
ownership.
 There is a philosophy
that guides pay decisions
and I relate to it.
 There is a mechanism for
sharing value with those
who help produce it.
2929
Understand the Employees’ View of Pay
How do employees look at
compensation and what
matters to them?
3030
6 Reasons Employees Care About Pay
Personal
1. Lifestyle & Wealth
Accumulation
2. Career Measurement
3. Contribution Ambitions
Business
4. Roles, Expectations &
Priorities
5. Partnership
6. Continuity & Fairness
3131
Reason # 1 Lifestyle & Wealth Accumulaton
3232
Reason # 2 Career Measurement
The pay level and
programs in which an
employee participates
become a means of
measuring where that
person is in their career
and where they need to
go next.
3333
A Comparative Exercise
“Is my pay offering equal to or
better than my peers?” If not,
the employee will do one of
two things:
▪ 1) Determine has not yet
developed the skills
needed to attain the
career level of peers
▪ 2) Determine you do not
fully recognize what a
person of that talent and
ability should be paid at
this stage of professional
development.
3434
Reason # 3 Contribution Ambitions
Personal Vision
 Most growth-oriented people
aspire to make certain
contributions in their personal
and professional lives.
 The ability to achieve their
contribution goals is the source
of their motivation.
3535
Contribution Ambitions
Different for Every Individual
 Causes and Charities
 Children’s Education
 Family Well-Being
 Freedom to Build Something
 Control Over Time &
Commitments
Vary by generation.
Vary by career stage.
3636
Reason # 4 Roles, Expectations & Priorities
Vision
Where?
Model &
Strategy
How ?
Roles and
Expectations
My Contribution?
Rewards
What’s in it for
me?Line of Sight
3737
Reason # 5 Partnership
3838
Market a Future that’s Relevant
 Here’s our future.
 Here’s how we’re
going to get there.
 Here’s the role we
picture for you.
 Here’s how we
encourage our people
to grow and
contribute.
 Here’s our philosophy
about pay and
rewards.
 Here are our specific
pay programs.
 Here’s how our pay
programs will work for
you if we achieve our
plan.
3939
Employee Value Statement
Year 1 2 3 4 5
Targeted
Results
100% 100% 100% 100% 100%
Salary $160,000 $166,400 $173,056 $179,878 $187,177
STVS $64,000 $66,560 $69,222 $71,991 74,871
LTVS
(EOY)
-- $74,000 $186,000 $311,000 $448,000
401(k)
@7%
$17,120 $36,123 $57,169 $80,428 $106,086
Total
Cash
$224,000 $232,960 $242,278 $251,970 $262,048
Wealth
Accrual
$17,120 $110,123 $243,169 $391,428 $554,086
Total
Value
$241,120 $567,083 $942,407 $1,342,636 $1,767,343
4040
Reason # 6 Continuity & Fairness
Is there operational integrity between mission,
vision, strategy, roles, expectations, results and
rewards?
4141
Line of Sight
Vision
Where?
Model &
Strategy
How ?
Roles and
Expectations
My Contribution?
Rewards
What’s in it for
me?
4242
Financial “Hierarchy of Needs”
Cash Flow & Living Standard
Risk Protection
Retirement Planning
Value Sharing
Wealth Accumulation
Qualified & Executive
Retirement Plans
Comprehensive, Flexible
Benefits Plan
Short & Long-Term Incentive
Plans
Salary & Bonus
Wealth Multiplier Philosophy
Clear Pay Philosophy
1
2
3
4
5
4343
Establish a Clear Pay Philosophy
Pay Philosophy: A written statement
of what the company is willing to
“pay for.”
Should be tied to value creation.
4444
Compensation Philosophy Statement
 How value creation is defined.
 How value is shared—and with
whom.
 Market pay standards.
 How guaranteed pay and value-
sharing will be balanced.
 How short and long-term value-
sharing will be balanced.
 When or if equity will be shared.
 How merit pay is defined.
4545
Old School
Defensive
Wealth Creation
Wealth Multiplier
45
Pay Philosophy Evolution
4646
Old School
People Are Lucky to Have a Job
Philosophy Pay the least you can to get the work done.
Cost or Investment? Every dollar spent on pay is one dollar less in profits.
Salaries Check the market; pay less if we can get away with it.
Bonuses Maybe; let's wait and see if we have a good year.
Long-term Incentives
(quasi-equity)
Are you crazy?
Results
If you have a business with sustainable cash flow and it doesn't
require innovative employees or much customer interaction,
this can work…but won’t attract or retain premier talent.
4747
Defensive
Don’t Rock the Boat
Philosophy We want to pay people well, but we have to be very cautious.
Cost or Investment? We need to be very careful to control costs--including pay.
Salaries We want to be "at market." Keep searching for it.
Bonuses We will try to pay bonuses as long as we can afford them.
Long-term Incentives
(quasi-equity)
Not our cup of tea. Seems expensive and unnecessary.
Results
If you want employees who are cautious about bringing up pay
issues . . . and accept that pay should never go lower but rarely
should go higher, this is the approach for you.
4848
Wealth Creation
Let’s Focus on Performance
Philosophy
Pay strong salaries and incentives to enable the company to
attract great talent. We are willing to pay "above market" for
top performers.
Cost or Investment?
We see compensation as an investment that should produce a
positive return for shareholders.
Salaries
Salaries should be "at market" for most positions but
somewhat above for high value positions.
Bonuses
Bonuses are set and communicated early in the year; they are
expressed as a meaningful percentage of salaries.
Long-term Incentives
(quasi-equity)
May play a small role.
Results
If you want to focus on aligning employee performance and
pay with your crucial budgeted goals, consider this approach.
4949
Wealth Multiplier
Let’s Secure Growth Partners
Philosophy
Share economic value. "If you create financial value, you will
participate in a generous portion of it."
Cost or Investment?
Compensation is allocated to produce the highest possible
return for both shareholders and contributing employees.
Salaries
We use data for benchmarking, but our pay philosophy drives
where we want to be vis a vis market pay.
Bonuses
Bonuses (value sharing plans) are tied to crucial metrics,
recognize personal contributions, and are not capped.
Long-term Incentives
(quasi-equity)
Viewed by top performers as the most meaningful part of their
rewards program.
Results
If you want to be able to attract and retain the best talent in
your industry and have them adopt a stewardship mindset
regarding shareholder goals, this is your system.
5050
Build an Agile but Enduring Pay
Strategy
5151
Structured Flexibility
 Look at compensation
strategy as you would an
investment portfolio.
 Individual pay
components are your
“asset classes.”
 As things change, adjust
weighting of each asset
class.
5252
The Total Compensation Structure
Min Mid Max
1 203,531 271,375 339,219 50.0% 100% 50% 50% 5% Yes 5% $11,141 Unlimited Unlimited 15,000 20,000
2 150,078 200,103 250,129 35.0% 75% 50% 50% 5% Yes 5% $11,141 Unlimited Unlimited 10,000 12,500
3 119,497 159,329 199,161 25.0% 50% 100% 0% 5% Yes 5% $11,141 25 5 5,000 8,000
4 102,632 136,843 171,054 20.0% 25% 100% 0% 5% $6,127 25 5 5,000
5 81,293 101,616 121,940 15.0% 5% $6,127 25 5 5,000
6 69,720 87,150 104,580 15.0% 5% $6,127 15 5
7 58,564 73,205 87,846 10.0% 5% $6,127 15 5
8 50,176 62,720 75,264 10.0% 5% $6,127 15 5
9 44,038 51,809 59,580 5.0% 5% $6,127 15 5
10 37,211 43,777 50,344 5.0% 5% $6,127 10 5
11 30,784 36,217 41,649 5.0% 5% $6,127 10 5
12 23,562 27,720 31,878 5.0% 5% $6,127 10 5
13 19,529 22,975 26,421 0.0% 5% $6,127 10 5
14 17,354 20,417 23,479 0.0% 5% $6,127 10 5
Annual Car
Allow
Grade/
Band Sick Days
Salary Range
Bonus
Target
LTIP
Target
Financial
Planning
Perk
Deferred
Comp
Elegible
Deferred
Comp Max
Match
401k
Match
Max %
Vacation
Days
% Phantom
Stock FV
% Phantom
Stock AO
Health,
Dental,
Life
5353
Creating a Balance
Total Compensation Structure
Name Title/Position Tier Salary
Short-term
Incentive
Target
Long-term
Incentive
Target
Total Direct
Comp
H&W
Annual
Value
QRP
Annual
Value
Security
Plans Annual
Value
Total
Indirect
Comp TRI
Jason Smith CEO 1 $ 300,000 $ 120,000 $ - $ 420,000 $ 18,200 $ 8,000 $ - $ 26,200 $ 446,200
Lucy Jones VP Marketing 2 $ 210,000 $ 45,000 $ - $ 255,000 $ 16,200 $ 7,000 $ - $ 23,200 $ 278,200
Rick Miller VP Sales 2 $ 160,000 $ 85,000 $ - $ 245,000 $ 9,200 $ 6,000 $ - $ 15,200 $ 260,200
Janice Johnson CFO 2 $ 195,000 $ 40,000 $ - $ 235,000 $ 10,200 $ 5,000 $ - $ 15,200 $ 250,200
Maria York Director 3 $ 160,000 $ 10,000 $ - $ 170,000 $ 12,200 $ 4,000 $ - $ 16,200 $ 186,200
Frank North Director 3 $ 150,000 $ 10,000 $ - $ 160,000 $ 11,200 $ 3,000 $ - $ 14,200 $ 174,200
Ricardo South Director 3 $ 140,000 $ 10,000 $ - $ 150,000 $ 7,700 $ 2,000 $ - $ 9,700 $ 59,700
Simon Lewis Director 3 $ 130,000 $ 10,000 $ - $ 140,000 $ 8,700 $ 2,500 $ - $ 11,200 $ 151,200
$ 1,445,000 $ 330,000 $ - $ 1,775,000 $ 93,600 $ 37,500 $ - $ 131,100 $ 1,906,100
How are
these values
determined?
Why no LTI
to balance
the STI?
Should we be
addressing
these needs?
5454
What Does It Tell You?
Total Rewards Investment (TRI) Allocation
TRI looks at each component of pay as a percentage of the total
Name Tier Salary STI% LTI% H&W% QRP% SP% TRI
Jason Smith 1 67.2% 26.9% 0.0% 4.1% 1.8% 0.0% $ 446,200
Lucy Jones 2 75.5% 21.4% 0.0% 7.7% 3.3% 0.0% $ 278,200
Rick Miller 2 61.5% 53.1% 0.0% 5.8% 3.8% 0.0% $ 260,200
Janice Johnson 2 77.9% 20.5% 0.0% 5.2% 2.6% 0.0% $ 250,200
Maria York 3 85.9% 6.3% 0.0% 7.6% 2.5% 0.0% $ 186,200
Frank North 3 86.1% 6.7% 0.0% 7.5% 2.0% 0.0% $ 174,200
Ricardo South 3 87.7% 7.1% 0.0% 5.5% 1.4% 0.0% $ 159,700
Simon Lewis 3 86.0% 7.7% 0.0% 6.7% 1.9% 0.0% $ 151,200
Salary STI% LTI%
H&W% QRP% SI%
5555
Balanced Structure
Total Compensation Structure
Name Title/Position Tier Salary
Short-term
Incentive
Target
Long-term
Incentive
Target
Total Direct
Comp
H&W
Annual
Value
QRP
Annual
Value
Security
Plans Annual
Value
Total
Indirect
Comp TRI
Jason Smith CEO 1 $ 300,000 $ 75,000 $ 75,000 $ 450,000 $ 18,200 $ 8,000 $ 15,000 $ 41,200 $ 491,200
Lucy Jones VP Marketing 2 $ 210,000 $ 36,750 $ 36,750 $ 283,500 $ 16,200 $ 7,000 $ 10,500 $ 33,700 $ 317,200
Rick Miller VP Sales 2 $ 160,000 $ 60,000 $ 40,000 $ 260,000 $ 9,200 $ 6,000 $ 8,000 $ 23,200 $ 83,200
Janice Johnson CFO 2 $ 95,000 $ 34,125 $ 34,125 $ 263,250 $ 10,200 $ 5,000 $ 9,750 $ 24,950 $ 288,200
Maria York Director 3 $ 160,000 $ 16,000 $ 16,000 $ 192,000 $ 12,200 $ 4,000 $ 8,000 $ 24,200 $ 216,200
Frank North Director 3 $ 50,000 $ 15,000 $ 15,000 $ 180,000 $ 1,200 $ 3,000 $ 7,500 $ 21,700 $ 201,700
Ricardo South Director 3 $ 140,000 $ 14,000 $ 14,000 $ 168,000 $ 7,700 $ 2,000 $ 7,000 $ 16,700 $ 184,700
Simon Lewis Director 3 $ 30,000 $ 13,000 $ 13,000 $ 156,000 $ 8,700 $ 2,500 $ 6,500 $ 17,700 $ 173,700
$ 1,445,000 $ 263,875 $ 243,875 $ 1,952,750 $ 93,600 $ 37,500 $ 72,250 $ 203,350 $ 2,156,100
We’ve
reduced the
STI targets.
But we’ve
balanced with a
LTIP (wealth
creation).
This can
strengthen
partnership and
improve retention.
5656
A balanced approach will typically appeal to premier
talent who hold a long-term view
Total Rewards Investment (TRI) Allocation
TRI looks at each component of pay as a percentage of the total
Name Tier Salary STI% LTI% H&W% QRP% SP% TRI
Jason Smith 1 61.1% 15.3% 15.3% 3.7% 1.6% 3.1% $ 491,200
Lucy Jones 2 66.2% 17.5% 17.5% 7.7% 3.3% 5.0% $ 317,200
Rick Miller 2 56.5% 37.5% 25.0% 5.8% 3.8% 5.0% $ 283,200
Janice Johnson 2 67.7% 17.5% 17.5% 5.2% 2.6% 5.0% $ 288,200
Maria York 3 74.0% 10.0% 10.0% 7.6% 2.5% 5.0% $ 216,200
Frank North 3 74.4% 10.0% 10.0% 7.5% 2.0% 5.0% $ 201,700
Ricardo South 3 75.8% 10.0% 10.0% 5.5% 1.4% 5.0% $ 184,700
Simon Lewis 3 74.8% 10.0% 10.0% 6.7% 1.9% 5.0% $ 173,700
Salary STI% LTI%
H&W% QRP% SI%
5757
Employee Value Statement
Year 1 2 3 4 5
Targeted
Results
100% 100% 100% 100% 100%
Salary $160,000 $166,400 $173,056 $179,878 $187,177
STVS $64,000 $66,560 $69,222 $71,991 74,871
LTVS
(EOY)
-- $74,000 $186,000 $311,000 $448,000
401(k)
@7%
$17,120 $36,123 $57,169 $80,428 $106,086
Total
Cash
$224,000 $232,960 $242,278 $251,970 $262,048
Wealth
Accrual
$17,120 $110,123 $243,169 $391,428 $554,086
Total
Value
$241,120 $567,083 $942,407 $1,342,636 $1,767,343
5858
Focus on Your Employer Brand
5959
What is an Employer Brand?
The perception
employees,
future employees
and the
community hold
of your company.
You don’t get to
decide what your
brand is. Others
determine it.
While you don’t get
to decide what
your brand is, you
can decide what
you want it to be.
CEOs must lead
that effort.
Employer branding
is largely a
marketing effort. It
is not an HR
function.
6060
Build an Employer Brand Strategy
As the global economy picks up, there is growing
concern among CEOs about finding and keeping the
best talent to achieve their growth ambitions.
Different surveys show that in 2014, 36% of global
employers reported talent shortages, the highest
percentage since 2007, and in a more recent 2015
survey, 73% of CEOs reported being concerned about
the availability of key skills. So how can
companies compete effectively in this new
war for talent? First and foremost, it’s time
for leaders to focus on strengthening their
organizations’ employer brands.
(“CEOs Need to Pay Attention to Employer Branding,” Harvard
Business Review, May 11, 2015, Richard Mosley)
6161
4 Reasons People Join…or Leave
Compelling Future
PositiveWork
Environment
Opportunities for
Personal and
Professional Growth
Financial Rewards
6262
4 Parts of a Total Rewards Approach
Compelling Future
PositiveWork
Environment
Opportunities for
Personal and
Professional Growth
Financial Rewards
6363
Post Webinar Intro
5 Minutes:
 Who We Are
 What We Do
 How We Do It
6464
www.BonusRight.com
www.bonusright.com
6565
 New SaaS tool
 Build and manage
your bonus plan
online.
 Indicate on survey
if you would like
to schedule a
demo.
6666
Take advantage of one-hour
consulting call with a VisionLink
principal at no charge.
Indicate interest on final survey
Request Consultation & Take Survey
Request a copy of our
slides, report,
complimentary consultation
and BonusRight demo.
We value your input.
6767
www.phantomstockonline.com
www.vladvisors.com
Subscribe to our blog!
6868
Free Report:
WHAT IS THE IMPACT OF PAY ON
EMPLOYEE ENGAGEMENT?
Request your copy on the final survey.
6969
Q&A
7070
Today’s Presenter:
Ken Gibson
SeniorVice President
(949) 265-5703
kgibson@vladvisors.com
7700 Irvine Center Drive, Suite 930 ⬧ Irvine, CA 92618 ⬧ 949-852-2288
www.VLadvisors.com ⬧ www.PhantomStockOnline.com
ThankYou!
7171
7272
7373
7700 Irvine Center Dr., Ste. 930
Irvine, CA 92618
(888) 703 0080
www.vladvisors.com
www.phantomstockonline.com
www.bonusright.com

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4 Reasons Your Top People Will Leave This Year

  • 1. 4 ReasonsYourTop People Will Leave thisYear…and WhatYou Can Do About It
  • 2. 22 Today’s Presenter: Ken Gibson SeniorVice President (949) 265-5703 kgibson@vladvisors.com 7700 Irvine Center Drive, Suite 930 ⬧ Irvine, CA 92618 ⬧ 949-852-2288 www.VLadvisors.com ⬧ www.PhantomStockOnline.com
  • 3. 33 We’re happy to provide a copy of today’s slides. To open or close the control panel: Click the red arrow For questions during today’s presentation: Use the question area on your control panel Webinar Q: Are the slides available? A: Yes, more info will be provided at the end
  • 4. 44 Take advantage of one-hour consulting call with a VisionLink principal at no charge. Indicate interest on final survey Consultation Offer & Survey Request a copy of our slides and complimentary consultation We value your input.
  • 5. 55 Post Webinar Intro 5 Minutes:  Who We Are  What We Do  How We Do It
  • 6. 66 7700 Irvine Center Dr., Ste. 930 Irvine, CA 92618 (888) 703 0080 www.vladvisors.com www.phantomstockonline.com www.bonusright.com  Headquartered in Irvine, CA  Founded in 1996  Over 450 Clients throughout North America
  • 7. VisionLink’s Focus: Help Business Leaders Build and Sustain a High Performance Culture Accelerate performance through pay strategies that transform employees into growth partners.
  • 8. If you do that… • Quality of talent will improve. • Employee engagement will expand. • Performance will be magnified. • Business growth will be accelerated. • Shareholder value will increase.
  • 9. 99 Do You Really Need to Worry? “A January 2018 survey of 1,000-plus C-suite executives found that attracting and retaining talent is their number-one concern, outranking anxiety over the threat of a global recession, trade war, and even competitive disruption.” (Moneyball for Business, Fast Company, September 2018, Austin Carr)
  • 10. 1010 Do You Really Need to Worry? “The US broke many long-standing employment and labor records in 2018, with the effects rippling through all business verticals nationwide. With the 2008 recession now 10 years behind us, the 2018 economy showed strong jobs growth and shrinking unemployment. This is good news for job candidates who are looking to upgrade their jobs. For businesses, however, last decade’s hiring strategies won’t work anymore. The talent pool is shrinking, and updated strategies are a must. “In a talent shortage, candidates (not employers) have the power to dictate wages, benefits, and job content. “Despite high demand, only 50% of employees feel like their wages are competitive with market rates.” (Don’t Panic, but the Talent Pool is Shrinking,” Blue Signal, September 25, 2018)
  • 11. 1111 Do You Really Need to Worry? “Nearly 70% of business leaders participating in a new global survey said the current talent pool is shrinking. As a result, the competition for talent has increased, forcing employers to change their recruiting strategies.” (“Study: Shrinking Talent Pool Has Recruiters shifting Strategies,” HR Dive, October 5, 2018, Valerie Bolden-Barrett)
  • 12. 1212 Why You Are Vulnerable In a talent market that has a shrinking pool of skilled labor, where will employers look for new talent? No one can afford to passively wait until the right talent appears. They have to proactively pursue the people they need.
  • 13. 1313 Why Do People Leave? Ceridian Report: 2018-19 Pulse of Talent “Not surprisingly, financial compensation is the leading reason cited by all age segments for leaving their last job…However, it’s not all about the paycheck.” 28%--I didn’t make a good salary/good pay 14%--My work was not interesting/I didn’t like it 13%--I was not respected 12%--I had no opportunities to take on additional responsibilities/tasks 12%--I had a poor relationship with my manager
  • 14. 1414 Conclusions  The talent market is highly competitive.  Companies are at risk if they ignore current realities.  Skilled workers are in the driver’s seat.  Former employee value propositions are ineffective.  Pay is not sole factor in retention, but it is a critical one.
  • 15. 1515 Starting Point: Know Your Talent Strengths & Vulnerabilities
  • 16. 1616 Talent Assessment  Define skill “categories” needed to drive business model  Identify gaps  Form recruiting & retention strategy
  • 17. 1717 Talent Alignment Align People, Roles & Business Model  Have top performers working in roles that maximize their unique abilities  Avoid placement in roles that don’t have a strategic impact
  • 18. 1818 Recruit to a Role (Not a Position)  Position: characterized by specific duties you need someone to carry out.  Role: defined by outcomes and stewardship. Positions are filled. Roles are fulfilled.
  • 19. 1919 Millennial Career Segments  Launchers  Accelerators  Catalysts
  • 20. 2020 Launchers  Many just left the university  1st or 2nd career job  Most are single
  • 21. 2121 Accelerators  Experience with more than one company  Desire to rise in ability, recognition, contribution and influence.  Many single but a growing number are married and are starting families
  • 22. 2222 Catalysts  Mid-30s  Meaningful experience  Unique abilities  Able to affect significant (positive) change  Companies are competing for their talents  Have leverage  Many married and have children
  • 23. 2323 4 Reasons People Join…or Leave Compelling Future PositiveWork Environment Opportunities for Personal and Professional Growth Financial Rewards
  • 24. 2424 4 Parts of a Total Rewards Approach Compelling Future PositiveWork Environment Opportunities for Personal and Professional Growth Financial Rewards
  • 25. 2525 Compelling Future  The company’s purpose and mine are aligned.  I see myself in the company’s future.  I have a “seat at the table” in determining the direction of the company.  I like the direction the company is headed.  I embrace the company’s values.  I believe the company can achieve its growth goals.
  • 26. 2626 Positive Work Environment  I like the nature of the work I’m doing.  I am working within my unique ability.  My responsibilities have strategic purpose.  I work in a team of individuals with complementary skills.  There are channels and processes for solving problems and decision making.
  • 27. 2727 Personal and Professional Development As a result of my immersion in the culture and resources of this organization, my unique abilities will improve—and I will experience personal and professional fulfillment.
  • 28. 2828 Financial Rewards  I have some control over how much I can earn if I produce.  I feel a sense of partnership with ownership.  There is a philosophy that guides pay decisions and I relate to it.  There is a mechanism for sharing value with those who help produce it.
  • 29. 2929 Understand the Employees’ View of Pay How do employees look at compensation and what matters to them?
  • 30. 3030 6 Reasons Employees Care About Pay Personal 1. Lifestyle & Wealth Accumulation 2. Career Measurement 3. Contribution Ambitions Business 4. Roles, Expectations & Priorities 5. Partnership 6. Continuity & Fairness
  • 31. 3131 Reason # 1 Lifestyle & Wealth Accumulaton
  • 32. 3232 Reason # 2 Career Measurement The pay level and programs in which an employee participates become a means of measuring where that person is in their career and where they need to go next.
  • 33. 3333 A Comparative Exercise “Is my pay offering equal to or better than my peers?” If not, the employee will do one of two things: ▪ 1) Determine has not yet developed the skills needed to attain the career level of peers ▪ 2) Determine you do not fully recognize what a person of that talent and ability should be paid at this stage of professional development.
  • 34. 3434 Reason # 3 Contribution Ambitions Personal Vision  Most growth-oriented people aspire to make certain contributions in their personal and professional lives.  The ability to achieve their contribution goals is the source of their motivation.
  • 35. 3535 Contribution Ambitions Different for Every Individual  Causes and Charities  Children’s Education  Family Well-Being  Freedom to Build Something  Control Over Time & Commitments Vary by generation. Vary by career stage.
  • 36. 3636 Reason # 4 Roles, Expectations & Priorities Vision Where? Model & Strategy How ? Roles and Expectations My Contribution? Rewards What’s in it for me?Line of Sight
  • 37. 3737 Reason # 5 Partnership
  • 38. 3838 Market a Future that’s Relevant  Here’s our future.  Here’s how we’re going to get there.  Here’s the role we picture for you.  Here’s how we encourage our people to grow and contribute.  Here’s our philosophy about pay and rewards.  Here are our specific pay programs.  Here’s how our pay programs will work for you if we achieve our plan.
  • 39. 3939 Employee Value Statement Year 1 2 3 4 5 Targeted Results 100% 100% 100% 100% 100% Salary $160,000 $166,400 $173,056 $179,878 $187,177 STVS $64,000 $66,560 $69,222 $71,991 74,871 LTVS (EOY) -- $74,000 $186,000 $311,000 $448,000 401(k) @7% $17,120 $36,123 $57,169 $80,428 $106,086 Total Cash $224,000 $232,960 $242,278 $251,970 $262,048 Wealth Accrual $17,120 $110,123 $243,169 $391,428 $554,086 Total Value $241,120 $567,083 $942,407 $1,342,636 $1,767,343
  • 40. 4040 Reason # 6 Continuity & Fairness Is there operational integrity between mission, vision, strategy, roles, expectations, results and rewards?
  • 41. 4141 Line of Sight Vision Where? Model & Strategy How ? Roles and Expectations My Contribution? Rewards What’s in it for me?
  • 42. 4242 Financial “Hierarchy of Needs” Cash Flow & Living Standard Risk Protection Retirement Planning Value Sharing Wealth Accumulation Qualified & Executive Retirement Plans Comprehensive, Flexible Benefits Plan Short & Long-Term Incentive Plans Salary & Bonus Wealth Multiplier Philosophy Clear Pay Philosophy 1 2 3 4 5
  • 43. 4343 Establish a Clear Pay Philosophy Pay Philosophy: A written statement of what the company is willing to “pay for.” Should be tied to value creation.
  • 44. 4444 Compensation Philosophy Statement  How value creation is defined.  How value is shared—and with whom.  Market pay standards.  How guaranteed pay and value- sharing will be balanced.  How short and long-term value- sharing will be balanced.  When or if equity will be shared.  How merit pay is defined.
  • 45. 4545 Old School Defensive Wealth Creation Wealth Multiplier 45 Pay Philosophy Evolution
  • 46. 4646 Old School People Are Lucky to Have a Job Philosophy Pay the least you can to get the work done. Cost or Investment? Every dollar spent on pay is one dollar less in profits. Salaries Check the market; pay less if we can get away with it. Bonuses Maybe; let's wait and see if we have a good year. Long-term Incentives (quasi-equity) Are you crazy? Results If you have a business with sustainable cash flow and it doesn't require innovative employees or much customer interaction, this can work…but won’t attract or retain premier talent.
  • 47. 4747 Defensive Don’t Rock the Boat Philosophy We want to pay people well, but we have to be very cautious. Cost or Investment? We need to be very careful to control costs--including pay. Salaries We want to be "at market." Keep searching for it. Bonuses We will try to pay bonuses as long as we can afford them. Long-term Incentives (quasi-equity) Not our cup of tea. Seems expensive and unnecessary. Results If you want employees who are cautious about bringing up pay issues . . . and accept that pay should never go lower but rarely should go higher, this is the approach for you.
  • 48. 4848 Wealth Creation Let’s Focus on Performance Philosophy Pay strong salaries and incentives to enable the company to attract great talent. We are willing to pay "above market" for top performers. Cost or Investment? We see compensation as an investment that should produce a positive return for shareholders. Salaries Salaries should be "at market" for most positions but somewhat above for high value positions. Bonuses Bonuses are set and communicated early in the year; they are expressed as a meaningful percentage of salaries. Long-term Incentives (quasi-equity) May play a small role. Results If you want to focus on aligning employee performance and pay with your crucial budgeted goals, consider this approach.
  • 49. 4949 Wealth Multiplier Let’s Secure Growth Partners Philosophy Share economic value. "If you create financial value, you will participate in a generous portion of it." Cost or Investment? Compensation is allocated to produce the highest possible return for both shareholders and contributing employees. Salaries We use data for benchmarking, but our pay philosophy drives where we want to be vis a vis market pay. Bonuses Bonuses (value sharing plans) are tied to crucial metrics, recognize personal contributions, and are not capped. Long-term Incentives (quasi-equity) Viewed by top performers as the most meaningful part of their rewards program. Results If you want to be able to attract and retain the best talent in your industry and have them adopt a stewardship mindset regarding shareholder goals, this is your system.
  • 50. 5050 Build an Agile but Enduring Pay Strategy
  • 51. 5151 Structured Flexibility  Look at compensation strategy as you would an investment portfolio.  Individual pay components are your “asset classes.”  As things change, adjust weighting of each asset class.
  • 52. 5252 The Total Compensation Structure Min Mid Max 1 203,531 271,375 339,219 50.0% 100% 50% 50% 5% Yes 5% $11,141 Unlimited Unlimited 15,000 20,000 2 150,078 200,103 250,129 35.0% 75% 50% 50% 5% Yes 5% $11,141 Unlimited Unlimited 10,000 12,500 3 119,497 159,329 199,161 25.0% 50% 100% 0% 5% Yes 5% $11,141 25 5 5,000 8,000 4 102,632 136,843 171,054 20.0% 25% 100% 0% 5% $6,127 25 5 5,000 5 81,293 101,616 121,940 15.0% 5% $6,127 25 5 5,000 6 69,720 87,150 104,580 15.0% 5% $6,127 15 5 7 58,564 73,205 87,846 10.0% 5% $6,127 15 5 8 50,176 62,720 75,264 10.0% 5% $6,127 15 5 9 44,038 51,809 59,580 5.0% 5% $6,127 15 5 10 37,211 43,777 50,344 5.0% 5% $6,127 10 5 11 30,784 36,217 41,649 5.0% 5% $6,127 10 5 12 23,562 27,720 31,878 5.0% 5% $6,127 10 5 13 19,529 22,975 26,421 0.0% 5% $6,127 10 5 14 17,354 20,417 23,479 0.0% 5% $6,127 10 5 Annual Car Allow Grade/ Band Sick Days Salary Range Bonus Target LTIP Target Financial Planning Perk Deferred Comp Elegible Deferred Comp Max Match 401k Match Max % Vacation Days % Phantom Stock FV % Phantom Stock AO Health, Dental, Life
  • 53. 5353 Creating a Balance Total Compensation Structure Name Title/Position Tier Salary Short-term Incentive Target Long-term Incentive Target Total Direct Comp H&W Annual Value QRP Annual Value Security Plans Annual Value Total Indirect Comp TRI Jason Smith CEO 1 $ 300,000 $ 120,000 $ - $ 420,000 $ 18,200 $ 8,000 $ - $ 26,200 $ 446,200 Lucy Jones VP Marketing 2 $ 210,000 $ 45,000 $ - $ 255,000 $ 16,200 $ 7,000 $ - $ 23,200 $ 278,200 Rick Miller VP Sales 2 $ 160,000 $ 85,000 $ - $ 245,000 $ 9,200 $ 6,000 $ - $ 15,200 $ 260,200 Janice Johnson CFO 2 $ 195,000 $ 40,000 $ - $ 235,000 $ 10,200 $ 5,000 $ - $ 15,200 $ 250,200 Maria York Director 3 $ 160,000 $ 10,000 $ - $ 170,000 $ 12,200 $ 4,000 $ - $ 16,200 $ 186,200 Frank North Director 3 $ 150,000 $ 10,000 $ - $ 160,000 $ 11,200 $ 3,000 $ - $ 14,200 $ 174,200 Ricardo South Director 3 $ 140,000 $ 10,000 $ - $ 150,000 $ 7,700 $ 2,000 $ - $ 9,700 $ 59,700 Simon Lewis Director 3 $ 130,000 $ 10,000 $ - $ 140,000 $ 8,700 $ 2,500 $ - $ 11,200 $ 151,200 $ 1,445,000 $ 330,000 $ - $ 1,775,000 $ 93,600 $ 37,500 $ - $ 131,100 $ 1,906,100 How are these values determined? Why no LTI to balance the STI? Should we be addressing these needs?
  • 54. 5454 What Does It Tell You? Total Rewards Investment (TRI) Allocation TRI looks at each component of pay as a percentage of the total Name Tier Salary STI% LTI% H&W% QRP% SP% TRI Jason Smith 1 67.2% 26.9% 0.0% 4.1% 1.8% 0.0% $ 446,200 Lucy Jones 2 75.5% 21.4% 0.0% 7.7% 3.3% 0.0% $ 278,200 Rick Miller 2 61.5% 53.1% 0.0% 5.8% 3.8% 0.0% $ 260,200 Janice Johnson 2 77.9% 20.5% 0.0% 5.2% 2.6% 0.0% $ 250,200 Maria York 3 85.9% 6.3% 0.0% 7.6% 2.5% 0.0% $ 186,200 Frank North 3 86.1% 6.7% 0.0% 7.5% 2.0% 0.0% $ 174,200 Ricardo South 3 87.7% 7.1% 0.0% 5.5% 1.4% 0.0% $ 159,700 Simon Lewis 3 86.0% 7.7% 0.0% 6.7% 1.9% 0.0% $ 151,200 Salary STI% LTI% H&W% QRP% SI%
  • 55. 5555 Balanced Structure Total Compensation Structure Name Title/Position Tier Salary Short-term Incentive Target Long-term Incentive Target Total Direct Comp H&W Annual Value QRP Annual Value Security Plans Annual Value Total Indirect Comp TRI Jason Smith CEO 1 $ 300,000 $ 75,000 $ 75,000 $ 450,000 $ 18,200 $ 8,000 $ 15,000 $ 41,200 $ 491,200 Lucy Jones VP Marketing 2 $ 210,000 $ 36,750 $ 36,750 $ 283,500 $ 16,200 $ 7,000 $ 10,500 $ 33,700 $ 317,200 Rick Miller VP Sales 2 $ 160,000 $ 60,000 $ 40,000 $ 260,000 $ 9,200 $ 6,000 $ 8,000 $ 23,200 $ 83,200 Janice Johnson CFO 2 $ 95,000 $ 34,125 $ 34,125 $ 263,250 $ 10,200 $ 5,000 $ 9,750 $ 24,950 $ 288,200 Maria York Director 3 $ 160,000 $ 16,000 $ 16,000 $ 192,000 $ 12,200 $ 4,000 $ 8,000 $ 24,200 $ 216,200 Frank North Director 3 $ 50,000 $ 15,000 $ 15,000 $ 180,000 $ 1,200 $ 3,000 $ 7,500 $ 21,700 $ 201,700 Ricardo South Director 3 $ 140,000 $ 14,000 $ 14,000 $ 168,000 $ 7,700 $ 2,000 $ 7,000 $ 16,700 $ 184,700 Simon Lewis Director 3 $ 30,000 $ 13,000 $ 13,000 $ 156,000 $ 8,700 $ 2,500 $ 6,500 $ 17,700 $ 173,700 $ 1,445,000 $ 263,875 $ 243,875 $ 1,952,750 $ 93,600 $ 37,500 $ 72,250 $ 203,350 $ 2,156,100 We’ve reduced the STI targets. But we’ve balanced with a LTIP (wealth creation). This can strengthen partnership and improve retention.
  • 56. 5656 A balanced approach will typically appeal to premier talent who hold a long-term view Total Rewards Investment (TRI) Allocation TRI looks at each component of pay as a percentage of the total Name Tier Salary STI% LTI% H&W% QRP% SP% TRI Jason Smith 1 61.1% 15.3% 15.3% 3.7% 1.6% 3.1% $ 491,200 Lucy Jones 2 66.2% 17.5% 17.5% 7.7% 3.3% 5.0% $ 317,200 Rick Miller 2 56.5% 37.5% 25.0% 5.8% 3.8% 5.0% $ 283,200 Janice Johnson 2 67.7% 17.5% 17.5% 5.2% 2.6% 5.0% $ 288,200 Maria York 3 74.0% 10.0% 10.0% 7.6% 2.5% 5.0% $ 216,200 Frank North 3 74.4% 10.0% 10.0% 7.5% 2.0% 5.0% $ 201,700 Ricardo South 3 75.8% 10.0% 10.0% 5.5% 1.4% 5.0% $ 184,700 Simon Lewis 3 74.8% 10.0% 10.0% 6.7% 1.9% 5.0% $ 173,700 Salary STI% LTI% H&W% QRP% SI%
  • 57. 5757 Employee Value Statement Year 1 2 3 4 5 Targeted Results 100% 100% 100% 100% 100% Salary $160,000 $166,400 $173,056 $179,878 $187,177 STVS $64,000 $66,560 $69,222 $71,991 74,871 LTVS (EOY) -- $74,000 $186,000 $311,000 $448,000 401(k) @7% $17,120 $36,123 $57,169 $80,428 $106,086 Total Cash $224,000 $232,960 $242,278 $251,970 $262,048 Wealth Accrual $17,120 $110,123 $243,169 $391,428 $554,086 Total Value $241,120 $567,083 $942,407 $1,342,636 $1,767,343
  • 58. 5858 Focus on Your Employer Brand
  • 59. 5959 What is an Employer Brand? The perception employees, future employees and the community hold of your company. You don’t get to decide what your brand is. Others determine it. While you don’t get to decide what your brand is, you can decide what you want it to be. CEOs must lead that effort. Employer branding is largely a marketing effort. It is not an HR function.
  • 60. 6060 Build an Employer Brand Strategy As the global economy picks up, there is growing concern among CEOs about finding and keeping the best talent to achieve their growth ambitions. Different surveys show that in 2014, 36% of global employers reported talent shortages, the highest percentage since 2007, and in a more recent 2015 survey, 73% of CEOs reported being concerned about the availability of key skills. So how can companies compete effectively in this new war for talent? First and foremost, it’s time for leaders to focus on strengthening their organizations’ employer brands. (“CEOs Need to Pay Attention to Employer Branding,” Harvard Business Review, May 11, 2015, Richard Mosley)
  • 61. 6161 4 Reasons People Join…or Leave Compelling Future PositiveWork Environment Opportunities for Personal and Professional Growth Financial Rewards
  • 62. 6262 4 Parts of a Total Rewards Approach Compelling Future PositiveWork Environment Opportunities for Personal and Professional Growth Financial Rewards
  • 63. 6363 Post Webinar Intro 5 Minutes:  Who We Are  What We Do  How We Do It
  • 65. 6565  New SaaS tool  Build and manage your bonus plan online.  Indicate on survey if you would like to schedule a demo.
  • 66. 6666 Take advantage of one-hour consulting call with a VisionLink principal at no charge. Indicate interest on final survey Request Consultation & Take Survey Request a copy of our slides, report, complimentary consultation and BonusRight demo. We value your input.
  • 68. 6868 Free Report: WHAT IS THE IMPACT OF PAY ON EMPLOYEE ENGAGEMENT? Request your copy on the final survey.
  • 70. 7070 Today’s Presenter: Ken Gibson SeniorVice President (949) 265-5703 kgibson@vladvisors.com 7700 Irvine Center Drive, Suite 930 ⬧ Irvine, CA 92618 ⬧ 949-852-2288 www.VLadvisors.com ⬧ www.PhantomStockOnline.com ThankYou!
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