SlideShare a Scribd company logo
Engaging Millennial's :
How different it is ?
The Millennial Generation
Those born between 1980 and 1995
•1/3 of the world’s population, 1/4 of the US population
– The largest –and most unified - generation in the history of the world
» At a time of the greatest change in history

Currently 15 to 35 years old
•By 2015, middle management & by 2020, senior management
•Today dominating and transforming the consumer technology
experience…and beginning to change the corporate experience

| ©2010 Cognizant Technology Solutions

Confidential
Personal and lifestyle characteristic s…..
Workplace characteristics by definition
What is engagement ?
…the emotional connection or commitment that an employee has to the
organization that then causes the employee to want to put forth the
additional effort to ensure the organization and the brand succeed.
Then and now.....

Others
Scarcity Mentality
Hierarchy/ Chain
Tell
Institutional Control
Time-Delayed
Concentration
Loyalty
Communication Impresses
Controlled Information
Corporations & bosses know
Transaction
Inward looking perspective

7

Millennial

Employee engagement elements

Abundant Mentality
Purpose at Hand
Expressive (like – dislike)
Open
Real-Time
Fragmented Attention
Self Satisfaction
Lovin’ It, ‘n’ Livin’ It
Fierce multitasker
They search
Fast food mentality
Socially minded

State of mind
Focus
Natural tendency
Culture
Culture
State of mind
Benefits & Compensation
Culture
Employee empowerment
Relationships
Working condition
Emotional outlook

PD
ED
PD
ED
ED
PD
RD
ED
ED
RD
RD
PD
Current world of (X) & Millennial (Y)
Now do we look
at
employee engagement
differently
Engagement & millennial

Engagement drivers
Give them constant feedback
Offer plenty of help
Reward them (Innovation and risk taking)
Provide them with Mentors
Create a collegial / Social engagement
Work & Fun should coincide (Balance)
Non traditional benefits
Offer opportunities for change

Engagement threats
Undermining employee efforts
Failing to acknowledge, appreciate
Distrusting employees
Limiting freedom
Thanks

Sreejith@healthyworld.in
+91 9049 989 553
Appendix
The world around……..

| ©2010 Cognizant Technology Solutions

Confidential
The world around…….. contd
Globalization

Millennials

Knowledge work, of
ALL forms, begins to
migrate to its right
location worldwide

New Social and Operating
norms dominate the
enterprise

Cloud
Computing

Virtualization

Cloud X Social X Broadband X
Mobility = New Computing model…
inside and outside the enterprise

Of Organization, Processes
and Technology

25

| ©2010 Cognizant Technology Solutions

Confidential
Communication in organisations
Social Networks + Websites:
Gather Intelligence. Create Conversation.
Foster communities. Create word-of-mouth referrals. YouTube. On Flickr.
Ex – Difference Linkedin vs Facebook

Blogs + RSS:
Place messages in contextually relevant blogs. Start own blogs. Create
interactive user spaces. Syndicate messages.

Virtual Space:
VC based connect sessions.
Virtual learning platforms

26
Impact of web on each stage of ELC


Career development

Employee Engagement

Exit











Possibility of constant communication.
Virtual interventions with better impact.
Better reach for large organisation.
Cultural diversity handled better.
Company network and reach enables an employee to perform
better. Ex : C2.O



Unhappy employees can be tracked and preventive steps
can be taken.
Issue can become big with the reach which each employee
has
Connect with ex employees can create a lot of good will




27

Statuses makes life more challenging and increases
pressure.
Better reach makes more awareness and better planning
Compensation administration has seen a sea of change
Change in approach to life – “what others perceives you
are doing is more imp than what you are doing”
Impact on Organisational personality /culture

Beliefs & Convictions
• Boundary less communication makes this challenging.

• Continuous monitoring is required on the actions.

Culture

Values & Attitudes
• The value shift among millennials. Ex
• Traits of Millennial are against the old school of corporate.

Individual / Group behavior
• Leadership interest in web and web based communication
• Organisational philosophy on communication would be vital

28

More Related Content

What's hot

Consumer behaviour of millennials
Consumer behaviour of millennialsConsumer behaviour of millennials
Consumer behaviour of millennials
tanya gambhir
 

What's hot (20)

Millennials at workplace
Millennials at workplaceMillennials at workplace
Millennials at workplace
 
Millennials In The Workforce
Millennials In The WorkforceMillennials In The Workforce
Millennials In The Workforce
 
Why Millennials Are Important At Workplace
Why Millennials Are Important At WorkplaceWhy Millennials Are Important At Workplace
Why Millennials Are Important At Workplace
 
Understanding and Leading Millennials
Understanding and Leading MillennialsUnderstanding and Leading Millennials
Understanding and Leading Millennials
 
Working with Millennials
Working with MillennialsWorking with Millennials
Working with Millennials
 
3 Tactics to Engage and Develop Millennial Employees
3 Tactics to Engage and Develop Millennial Employees3 Tactics to Engage and Develop Millennial Employees
3 Tactics to Engage and Develop Millennial Employees
 
What Millennials and young professionals want
What Millennials and young professionals wantWhat Millennials and young professionals want
What Millennials and young professionals want
 
You Can't Manage Millennials: Recruiting, Engaging, and Retaining Millennials
You Can't Manage Millennials: Recruiting, Engaging, and Retaining MillennialsYou Can't Manage Millennials: Recruiting, Engaging, and Retaining Millennials
You Can't Manage Millennials: Recruiting, Engaging, and Retaining Millennials
 
Generasi millenials
Generasi millenialsGenerasi millenials
Generasi millenials
 
Managing the millennials at the Workplace
Managing the millennials at the WorkplaceManaging the millennials at the Workplace
Managing the millennials at the Workplace
 
The Millennial Era of Work
The Millennial Era of WorkThe Millennial Era of Work
The Millennial Era of Work
 
Millennials: Understanding the Generation
Millennials: Understanding the GenerationMillennials: Understanding the Generation
Millennials: Understanding the Generation
 
Managing Millennial Generation Future Leaders
Managing  Millennial Generation Future LeadersManaging  Millennial Generation Future Leaders
Managing Millennial Generation Future Leaders
 
Ready or Not, The Workforce is Changing! Are You Prepared?
Ready or Not, The Workforce is Changing! Are You Prepared?Ready or Not, The Workforce is Changing! Are You Prepared?
Ready or Not, The Workforce is Changing! Are You Prepared?
 
Consumer behaviour of millennials
Consumer behaviour of millennialsConsumer behaviour of millennials
Consumer behaviour of millennials
 
Future of Work: 2015-2020: Unleashing You. Making the Future Work. Now.
Future of Work: 2015-2020: Unleashing You. Making the Future Work. Now.Future of Work: 2015-2020: Unleashing You. Making the Future Work. Now.
Future of Work: 2015-2020: Unleashing You. Making the Future Work. Now.
 
Centennials - who are they & what do they want from the workplace?
Centennials - who are they & what do they want from the workplace? Centennials - who are they & what do they want from the workplace?
Centennials - who are they & what do they want from the workplace?
 
#Millennials
#Millennials#Millennials
#Millennials
 
Who Are the Millennials? Identifying Millennials’ Attitudes and Behaviors
Who Are the Millennials? Identifying Millennials’ Attitudes and BehaviorsWho Are the Millennials? Identifying Millennials’ Attitudes and Behaviors
Who Are the Millennials? Identifying Millennials’ Attitudes and Behaviors
 
14 (REAL) Facts About Millennials
14 (REAL) Facts About Millennials14 (REAL) Facts About Millennials
14 (REAL) Facts About Millennials
 

Viewers also liked

Millennial powerpoint
Millennial powerpointMillennial powerpoint
Millennial powerpoint
gengriffith
 

Viewers also liked (20)

Millennial powerpoint
Millennial powerpointMillennial powerpoint
Millennial powerpoint
 
Identifying Millennials’ Attitudes and Behaviors
Identifying Millennials’ Attitudes and BehaviorsIdentifying Millennials’ Attitudes and Behaviors
Identifying Millennials’ Attitudes and Behaviors
 
Social@Ogilvy on Millennials, the New Age Heroes
Social@Ogilvy on Millennials, the New Age HeroesSocial@Ogilvy on Millennials, the New Age Heroes
Social@Ogilvy on Millennials, the New Age Heroes
 
Media, Modernization and Millenials... What's the future of settlement work?
Media, Modernization and Millenials...What's the future of settlement work?Media, Modernization and Millenials...What's the future of settlement work?
Media, Modernization and Millenials... What's the future of settlement work?
 
Funk the millenials
Funk the millenialsFunk the millenials
Funk the millenials
 
Communicating With Millenials
Communicating With MillenialsCommunicating With Millenials
Communicating With Millenials
 
Winning the Connected Generation
Winning the Connected GenerationWinning the Connected Generation
Winning the Connected Generation
 
#Sempl16 natasa kejzar_millenials
#Sempl16 natasa kejzar_millenials#Sempl16 natasa kejzar_millenials
#Sempl16 natasa kejzar_millenials
 
Millenials Newcomers To The Workplace Transcript
Millenials Newcomers To The Workplace TranscriptMillenials Newcomers To The Workplace Transcript
Millenials Newcomers To The Workplace Transcript
 
SMEs: The Way to Boost your Career
SMEs: The Way to Boost your CareerSMEs: The Way to Boost your Career
SMEs: The Way to Boost your Career
 
Toolkit to manage the 21st century worker
Toolkit to manage the 21st century workerToolkit to manage the 21st century worker
Toolkit to manage the 21st century worker
 
From Baby Boomers to Gen Y'ers: Managing Multiple Generations in the Workplace
From Baby Boomers to Gen Y'ers: Managing Multiple Generations in the WorkplaceFrom Baby Boomers to Gen Y'ers: Managing Multiple Generations in the Workplace
From Baby Boomers to Gen Y'ers: Managing Multiple Generations in the Workplace
 
HOW TO: DIGITAL MARKETING FOR MILLENIALS
HOW TO: DIGITAL MARKETING FOR MILLENIALSHOW TO: DIGITAL MARKETING FOR MILLENIALS
HOW TO: DIGITAL MARKETING FOR MILLENIALS
 
Using Social to Engage Millennials
Using Social to Engage MillennialsUsing Social to Engage Millennials
Using Social to Engage Millennials
 
Gen Y's Characteristic
Gen Y's CharacteristicGen Y's Characteristic
Gen Y's Characteristic
 
Getting Rebel Allies: The Power of Millenials
Getting Rebel Allies: The Power of MillenialsGetting Rebel Allies: The Power of Millenials
Getting Rebel Allies: The Power of Millenials
 
Millennial Overview
Millennial OverviewMillennial Overview
Millennial Overview
 
Managing Millenials - A bliss or woe?
Managing Millenials - A bliss or woe?Managing Millenials - A bliss or woe?
Managing Millenials - A bliss or woe?
 
Effective leadership style for gen y people
Effective leadership style for gen y peopleEffective leadership style for gen y people
Effective leadership style for gen y people
 
Engaging and Cultivating Millennials & Gen Z
Engaging and Cultivating Millennials & Gen ZEngaging and Cultivating Millennials & Gen Z
Engaging and Cultivating Millennials & Gen Z
 

Similar to Engaging millenials - How different it is ?

Similar to Engaging millenials - How different it is ? (20)

Transformation of hr due to web
Transformation of hr due to webTransformation of hr due to web
Transformation of hr due to web
 
How do we change everything when everything is changing?
How do we change everything when everything is changing?How do we change everything when everything is changing?
How do we change everything when everything is changing?
 
Employee Communications in a Global Economy
Employee Communications in a Global EconomyEmployee Communications in a Global Economy
Employee Communications in a Global Economy
 
Social media in HR London
Social media in HR LondonSocial media in HR London
Social media in HR London
 
Future of work employability and digital skills march 2021
Future of work employability and digital skills   march 2021Future of work employability and digital skills   march 2021
Future of work employability and digital skills march 2021
 
Enterprise Social Software
Enterprise Social SoftwareEnterprise Social Software
Enterprise Social Software
 
Canada talking points, nov 2010
Canada talking points, nov 2010Canada talking points, nov 2010
Canada talking points, nov 2010
 
The State of Community Management 2019
The State of Community Management 2019The State of Community Management 2019
The State of Community Management 2019
 
ITNOW magazine: June 2014 (sample)
ITNOW magazine: June 2014 (sample)ITNOW magazine: June 2014 (sample)
ITNOW magazine: June 2014 (sample)
 
Fiona mullan interview
Fiona mullan interviewFiona mullan interview
Fiona mullan interview
 
Enabling Business with Social Media Tools at Cisco
Enabling Business with Social Media Tools at CiscoEnabling Business with Social Media Tools at Cisco
Enabling Business with Social Media Tools at Cisco
 
International Employee Communications Summit 2008
International Employee Communications Summit 2008International Employee Communications Summit 2008
International Employee Communications Summit 2008
 
Social collaboration in transition
Social collaboration in transitionSocial collaboration in transition
Social collaboration in transition
 
Next generations CEOs Study 2016 - kienbaum
Next generations CEOs Study 2016 - kienbaumNext generations CEOs Study 2016 - kienbaum
Next generations CEOs Study 2016 - kienbaum
 
The Evolution of the Intranet: Creating a Culture of Collaboration
The Evolution of the Intranet: Creating a Culture of CollaborationThe Evolution of the Intranet: Creating a Culture of Collaboration
The Evolution of the Intranet: Creating a Culture of Collaboration
 
Future of work employability and digital skills nov 2020
Future of work employability and digital skills   nov 2020Future of work employability and digital skills   nov 2020
Future of work employability and digital skills nov 2020
 
Importance of social media in Cooperative Extension
Importance of social media in Cooperative ExtensionImportance of social media in Cooperative Extension
Importance of social media in Cooperative Extension
 
Being digital engaging the organization to accelerate digital transformatio...
Being digital   engaging the organization to accelerate digital transformatio...Being digital   engaging the organization to accelerate digital transformatio...
Being digital engaging the organization to accelerate digital transformatio...
 
Ibm 127 huntalas_e_book_f3
Ibm 127 huntalas_e_book_f3Ibm 127 huntalas_e_book_f3
Ibm 127 huntalas_e_book_f3
 
Boundary Spanning Introduction-revd.pptx
Boundary Spanning Introduction-revd.pptxBoundary Spanning Introduction-revd.pptx
Boundary Spanning Introduction-revd.pptx
 

Recently uploaded

zidauu _business communication.pptx /pdf
zidauu _business  communication.pptx /pdfzidauu _business  communication.pptx /pdf
zidauu _business communication.pptx /pdf
zukhrafshabbir
 
Constitution of Company Article of Association
Constitution of Company Article of AssociationConstitution of Company Article of Association
Constitution of Company Article of Association
seri bangash
 

Recently uploaded (20)

How to Maintain Healthy Life style.pptx
How to Maintain  Healthy Life style.pptxHow to Maintain  Healthy Life style.pptx
How to Maintain Healthy Life style.pptx
 
The Inspiring Personality To Watch In 2024.pdf
The Inspiring Personality To Watch In 2024.pdfThe Inspiring Personality To Watch In 2024.pdf
The Inspiring Personality To Watch In 2024.pdf
 
Cracking the Change Management Code Main New.pptx
Cracking the Change Management Code Main New.pptxCracking the Change Management Code Main New.pptx
Cracking the Change Management Code Main New.pptx
 
What Does A 3-Band Wedding Band Mean?
What Does A 3-Band Wedding Band Mean?What Does A 3-Band Wedding Band Mean?
What Does A 3-Band Wedding Band Mean?
 
State of D2C in India: A Logistics Update
State of D2C in India: A Logistics UpdateState of D2C in India: A Logistics Update
State of D2C in India: A Logistics Update
 
8 Questions B2B Commercial Teams Can Ask To Help Product Discovery
8 Questions B2B Commercial Teams Can Ask To Help Product Discovery8 Questions B2B Commercial Teams Can Ask To Help Product Discovery
8 Questions B2B Commercial Teams Can Ask To Help Product Discovery
 
The Leading Cyber Security Entrepreneur of India in 2024.pdf
The Leading Cyber Security Entrepreneur of India in 2024.pdfThe Leading Cyber Security Entrepreneur of India in 2024.pdf
The Leading Cyber Security Entrepreneur of India in 2024.pdf
 
Luxury Artificial Plants Dubai | Plants in KSA, UAE | Shajara
Luxury Artificial Plants Dubai | Plants in KSA, UAE | ShajaraLuxury Artificial Plants Dubai | Plants in KSA, UAE | Shajara
Luxury Artificial Plants Dubai | Plants in KSA, UAE | Shajara
 
Byrd & Chen’s Canadian Tax Principles 2023-2024 Edition 1st edition Volumes I...
Byrd & Chen’s Canadian Tax Principles 2023-2024 Edition 1st edition Volumes I...Byrd & Chen’s Canadian Tax Principles 2023-2024 Edition 1st edition Volumes I...
Byrd & Chen’s Canadian Tax Principles 2023-2024 Edition 1st edition Volumes I...
 
New Product Development.kjiy7ggbfdsddggo9lo
New Product Development.kjiy7ggbfdsddggo9loNew Product Development.kjiy7ggbfdsddggo9lo
New Product Development.kjiy7ggbfdsddggo9lo
 
zidauu _business communication.pptx /pdf
zidauu _business  communication.pptx /pdfzidauu _business  communication.pptx /pdf
zidauu _business communication.pptx /pdf
 
A Brief Introduction About Jacob Badgett
A Brief Introduction About Jacob BadgettA Brief Introduction About Jacob Badgett
A Brief Introduction About Jacob Badgett
 
LinkedIn Masterclass Techweek 2024 v4.1.pptx
LinkedIn Masterclass Techweek 2024 v4.1.pptxLinkedIn Masterclass Techweek 2024 v4.1.pptx
LinkedIn Masterclass Techweek 2024 v4.1.pptx
 
Constitution of Company Article of Association
Constitution of Company Article of AssociationConstitution of Company Article of Association
Constitution of Company Article of Association
 
Vendors of country report usefull datass
Vendors of country report usefull datassVendors of country report usefull datass
Vendors of country report usefull datass
 
Team-Spandex-Northern University-CS1035.
Team-Spandex-Northern University-CS1035.Team-Spandex-Northern University-CS1035.
Team-Spandex-Northern University-CS1035.
 
Pitch Deck Teardown: Terra One's $7.5m Seed deck
Pitch Deck Teardown: Terra One's $7.5m Seed deckPitch Deck Teardown: Terra One's $7.5m Seed deck
Pitch Deck Teardown: Terra One's $7.5m Seed deck
 
Evolution and Growth of Supply chain.pdf
Evolution and Growth of Supply chain.pdfEvolution and Growth of Supply chain.pdf
Evolution and Growth of Supply chain.pdf
 
Did Paul Haggis Ever Win an Oscar for Best Filmmaker
Did Paul Haggis Ever Win an Oscar for Best FilmmakerDid Paul Haggis Ever Win an Oscar for Best Filmmaker
Did Paul Haggis Ever Win an Oscar for Best Filmmaker
 
FEXLE- Salesforce Field Service Lightning
FEXLE- Salesforce Field Service LightningFEXLE- Salesforce Field Service Lightning
FEXLE- Salesforce Field Service Lightning
 

Engaging millenials - How different it is ?

  • 1. Engaging Millennial's : How different it is ?
  • 2. The Millennial Generation Those born between 1980 and 1995 •1/3 of the world’s population, 1/4 of the US population – The largest –and most unified - generation in the history of the world » At a time of the greatest change in history Currently 15 to 35 years old •By 2015, middle management & by 2020, senior management •Today dominating and transforming the consumer technology experience…and beginning to change the corporate experience | ©2010 Cognizant Technology Solutions Confidential
  • 3. Personal and lifestyle characteristic s…..
  • 5. What is engagement ? …the emotional connection or commitment that an employee has to the organization that then causes the employee to want to put forth the additional effort to ensure the organization and the brand succeed.
  • 6.
  • 7. Then and now..... Others Scarcity Mentality Hierarchy/ Chain Tell Institutional Control Time-Delayed Concentration Loyalty Communication Impresses Controlled Information Corporations & bosses know Transaction Inward looking perspective 7 Millennial Employee engagement elements Abundant Mentality Purpose at Hand Expressive (like – dislike) Open Real-Time Fragmented Attention Self Satisfaction Lovin’ It, ‘n’ Livin’ It Fierce multitasker They search Fast food mentality Socially minded State of mind Focus Natural tendency Culture Culture State of mind Benefits & Compensation Culture Employee empowerment Relationships Working condition Emotional outlook PD ED PD ED ED PD RD ED ED RD RD PD
  • 8. Current world of (X) & Millennial (Y)
  • 9. Now do we look at employee engagement differently
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21. Engagement & millennial Engagement drivers Give them constant feedback Offer plenty of help Reward them (Innovation and risk taking) Provide them with Mentors Create a collegial / Social engagement Work & Fun should coincide (Balance) Non traditional benefits Offer opportunities for change Engagement threats Undermining employee efforts Failing to acknowledge, appreciate Distrusting employees Limiting freedom
  • 24. The world around…….. | ©2010 Cognizant Technology Solutions Confidential
  • 25. The world around…….. contd Globalization Millennials Knowledge work, of ALL forms, begins to migrate to its right location worldwide New Social and Operating norms dominate the enterprise Cloud Computing Virtualization Cloud X Social X Broadband X Mobility = New Computing model… inside and outside the enterprise Of Organization, Processes and Technology 25 | ©2010 Cognizant Technology Solutions Confidential
  • 26. Communication in organisations Social Networks + Websites: Gather Intelligence. Create Conversation. Foster communities. Create word-of-mouth referrals. YouTube. On Flickr. Ex – Difference Linkedin vs Facebook Blogs + RSS: Place messages in contextually relevant blogs. Start own blogs. Create interactive user spaces. Syndicate messages. Virtual Space: VC based connect sessions. Virtual learning platforms 26
  • 27. Impact of web on each stage of ELC  Career development Employee Engagement Exit         Possibility of constant communication. Virtual interventions with better impact. Better reach for large organisation. Cultural diversity handled better. Company network and reach enables an employee to perform better. Ex : C2.O  Unhappy employees can be tracked and preventive steps can be taken. Issue can become big with the reach which each employee has Connect with ex employees can create a lot of good will   27 Statuses makes life more challenging and increases pressure. Better reach makes more awareness and better planning Compensation administration has seen a sea of change Change in approach to life – “what others perceives you are doing is more imp than what you are doing”
  • 28. Impact on Organisational personality /culture Beliefs & Convictions • Boundary less communication makes this challenging. • Continuous monitoring is required on the actions. Culture Values & Attitudes • The value shift among millennials. Ex • Traits of Millennial are against the old school of corporate. Individual / Group behavior • Leadership interest in web and web based communication • Organisational philosophy on communication would be vital 28

Editor's Notes

  1. William, Dabson & Walters