IT Transformation: Program management delivers interdependent initiatives for benefits that align to key strategic goals. Business Transformation process and cycle

1. Program Management
for Business Transformations

2. Agenda
Transformation - Process
Transformation - Problem
How Program management can help
Impacted Business Processes
Projects Types
Suggested Program Activities
Year 1 Milestones
Addendum
2

3. Business Transformation Cycle
3

4. Transformation Process
Business
Opportunity
Step 1
Cultural Change
Step 2
Strategic Shift
Goals
Step 3
Business Process
Redesign
Step 4
Product Launch
Step 5
• Acknowledging
Market Place
Drivers ;
Technology Needs
Customer Requests
• Aligning to
Business Needs
and Concerns
• Identifying
Quantifiable
Financial Goals
and Business
Metrics
• Initiating
divisional
connections
Enterprise goals
• Marketing Sales
Finance ,
Technology and
Support teams
launch new
initiatives
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5. Why now ?
• Difficult to locate information that differentiates across various company
verticals and manage change
Elusive
• Unable to identify measurable business and financial drivers to
demonstrate TCO and ROI values
Intangible
• IT shop immaturity may inadvertently block otherwise achievable goals
Inaccessible
Business Transformations can be….
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6. Program Management
Program management delivers
interdependent initiatives for benefits
that align to key strategic goals
• Obtain/maintain competitive advantages
• System efficiencies
• Cost savings
• Revenue increases
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7. Program Management Brings…
Coordination
&Oversight Analysis
Execution
Benefits
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8. A Method to the Madness
Processes to
facilitate and
govern how the
benefits are
delivered
Organized bundles
of activities ,
projects, that
support benefit
delivery
Executive
leadership support
in both action (as
decision makers)
and deed (in
financial support)
Strategic Oversight
and Governance
detailing how
specific activities
will be managed for
positive results.
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Program management
Advantages:

9. Service Offerings
9
Software as a Service (SaaS)
•Applications are provided as a Service
Platform as a service (PaaS)
• Middleware and Data as a Service
Infrastructure as a service (Iaas)
• Virtual Servers
• Storage
• Networks
• Operation Centers

10. Business Management Process
IMPACTS
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Compliance
• Risk
Assessment
&
Monitoring
• Insurance
Project
Portfolio
• Program
• Project
Finance
• Procurement
Legal
• Contract
HR & Logistics
• Workforce
• Assets
•Logistics &
Transportation
Decision
•Communication
Knowledge
• Document
• Content
• Marketing

11. Project types
IMPACTS
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IT Strategy & Architecture
Organization Capability Improvement
Development, Integration & Migration
Disaster Recovery, Testing & Validation
Infrastructure, Middleware, Data, Software
Product Development

12. Cloud Planning and Roadmap
Program Strategy
Establish Business &
Financial Goals
Perform Cloud
Readiness Assessments
Architecture and Infra
Analysis
Security, Compliance &
Legal Analysis
Platform Selection and
Sourcing
Business Case
Development/ Charter
Funding
Cloud Portfolio
Roadmap (Projects)
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Today
Analysis Financial Execution12

13. Cloud- IT Strategic Milestones - Year 1 plan
Feb- Aug Mar - May May - Nov Aug - Dec Oct- Jan
Assess &
Plan
Create
Business
Case and
Program
Charter
Develop and
Execute
Cloud
Portfolio
Roadmap
Build Cloud
Infrastructure
Develop App
Development
& Manage
SaaS
Enablement
Program Management team will manage the following recommended activities
Analysis Financial Execution13

14. QUESTIONS?
Thank you!
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15. ADDENDUM
About Yolanda
Cloud project suggestions
Programs vs. Projects
Project Management Defined
References
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16. About Me…
Yolanda Williams http://www.linkedin.com/in/ybwilliams
ybw72@yahoo.com
Yolanda Williams is a Senior IT Manager knowledgeable in leading culturally diverse
global teams in enterprise-wide, highly complex solution delivery. :
• Directed program and country-level portfolios up to $12 Million and up to 115
associates/3rd party vendors for cost savings, supply chain efficiencies, asset
protection and regulatory compliance in PCI, SOX and point of sales restrictions.
• Expert executing IT Enterprise Transformations by owning accountability and
responsibility for support, governance, standards, and services in program/project
management and service delivery to business teams and external customers.
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SME
• Point of Sale – Global Releases
• Supply Chain: Replenishment and Order Management
• PCI/SOX Compliance
• IT Quality Assurance
• Project/Program Management
Industry knowledge
• Gaming/Hospitality
• Retail
• Insurance Claims
• Transportation
• Logistics

17. IT Strategy & Architecture Projects
# Project Type
1 Develop Cloud Computing Strategy
2 Develop Cloud Computing Architecture
3 Build Cloud Path Finder
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18. Organization Capability Improvement Projects
# Project Type
1 Build Cloud Computing Learning Assets
2
Develop Disaster Recovery & Business Continuity Plan for Cloud Computing
Environment
3
Develop Cloud Computing Procurement & Contract Management Processes &
Governance
4 Develop Cloud Computing Governance, Processes, Practices and Policies
5 Develop Cloud Services Standards & Guidelines Development
6 Develop Cloud Computing Credibility, Reliability and Vendor SLA Agreements
7 Develop Cloud Computing Pricing Models
8 Develop Business Case for Cloud Computing
9 Develop Cloud Computing Security & Risk Management Processes/Practices
10 Develop Cloud Computing Legal Issues Management framework
11 Introduce Change Management due to Cloud Computing
12 Develop Cloud Computing Data Governance Management
13 Credibility and Reliability analysis of Cloud Platform Provider
14 Develop Estimation/Pricing Models for different cloud computing projects
15 Develop Contract Management/ Revenue Models
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19. Development, Integration & Migration Projects
# Project Type
1
Cloud Aggregation Brokerage - Aggregation of services from multiple service
providers (Fixed)
2
Cloud Arbitrage Brokerage - Aggregation of services from multiple service
providers (Not fixed)
3 Integrate Public Cloud & Private clouds
4 Integrate On-Premise and Cloud applications
5 SaaS Applications Development
6 Migrate Applications to Private Clouds
7 Virtualize Applications
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20. Disaster Recovery, Testing & Validation Projects
# Project Type
1
Dry Run for Disaster Recovery & Business Continuity for Cloud Computing
Environment
2 Testing and Validation of Cloud Integrations/Migrations
3 Testing and Validation of SaaS Applications (Development)
4 Testing and Validation of Virtualized Infrastructure
5 Performance Testing of Integrated Apps in Cloud (multi Clouds)
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21. Infrastructure Projects
# Project Type
1 Build Private Clouds
2 Migrate from Traditional Data Center to Private Cloud Data Centers
3 Virtualize Infrastructure/Hardware
4 Virtualize Database
5 Virtualize Storage Networks
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22. Product Development Projects
# Project Type
1 Build Infrastructure Platform for Cloud Computing
2 Develop Cloud Computing Application Development Platform
3 Develop Virtualization Technology
4 Develop Enterprise Applications
5 Develop Desktop Applications
6 Develop Mobile Applications
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23. Project vs. Program Management
Project management Program Management
Projects are temporary endeavors with
a narrow scope for specific
deliverables
Programs have broad, over-arching
scope to provide specific
organizational advantages and/or
benefits
Projects teams are led by Project
Managers and consist of task-driven
professionals
Programs teams are led by Program
Managers and consist of strategy-
driven professionals
Projects are measured to be on time
and on budget
Programs are measured based on
return on investment
Projects are governed based on the
frameworks defined not only by an
existing project management
framework by also within the program
governance policies.
Programs create the governance to
drive project-level adherence but also
to provide greater benefit than
delivering projects individually
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24. Hey, you mentioned “projects”!
Projects are the
manner in which
the program
initiatives are
created, executed,
and delivered.
Projects should
be aligned to the
scope of the
program.
Projects are finite
in nature; not
lending to
support ongoing
operational
concerns.
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Projects are a way to
organize resources, tools
and processes in order to
meet certain objectives in
a defined period of time.

25. References
http://office.microsoft.com/en-us/project-help/a-short-course-
in-project-management-HA010235482.aspx
http://www.pmi.org/en/Professional-Development/Career-
Central/What-Does-it-Take-to-be-a-Program-Manager.aspx
www.ptc.com/WCMS/files/45035/en/PGM-2079_v4-1.pdf
www.dau.mil/pubscats/.../atl/.../pei_ja08.pdf Cached
Brown, James T (2007-11-15). The Handbook of Program
Management (Kindle Locations 149-166). McGraw-Hill. Kindle
Edition.
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