We’ll start our time together by taking a step waaaaaay back to look at the driving forces that have made our society what it is today. When you understand what is happening—and why—you’ll feel so much more confident about how to communicate with colleagues, friends and family in the weeks, months, and years to come. I’ll show up some fun evidence of what’s been happening, and I’ll (hopefully) give you an understanding of what’s been happening, so you’ll know what to expect in the future. I will also really screw up about thirty percent of you for the next several weeks. Smiley-face-emoticon.
Pendulum Theory says there’s an 80-year continuum in society, and it’s divided into two 40-year cycles. The first cycle, a “Me” cycle, is inwardly-focused, self-centered social pattern whose defining characteristics include a respect and admiration of attractive, individually confident alphas. The other cycle, a “We” pattern, takes the opposite set of values. It’s not about big dreams. It’s about small actions. You’ll learn what this values-cycle means for your organization and how to make the most of where we are in 2014.
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30. "It makes me so happy. To be at
the beginning again, knowing
almost nothing ... a door like this
has cracked open five or six
times ... it’s the best possible
time to be alive ... when
everything you knew is wrong."
Tom Stoppard, Arcadia
31. “Before we can change direction,
we have to question many of the
assumptions underlying our
current philosophy.”
Robert Bateman
32. Don't think of our current economic crisis
as a recession. Instead, think of it as a
recalibration.
Everything is different now.
If you think of it as a recession, you may
be tempted to "hunker down" and wait
for the economy to cycle back.
If you think of it as a recalibration, you will
be motivated to focus on what you have
to do differently, since everything is
different now.
Steve Yastrow, 1•9•09
33. The way your business generates results is
different, now.
Your customers think differently, now.
Your customers care about different
things, now.
Your customers act differently, now.
Customers aren't disposable anymore;
more than ever, you have to create
sustainable customer relationships.
Steve Yastrow, 1•9•09
34. The 7 Steps to Hunkering Down:
1.Stay scared. Call it "street smart."
2.Cultivate cynicism. Call it "straight talk."
3.Praise pessimism. Call it a "reality check."
4.Believe you are wiser than everyone else.
5.Feel secretly superior.
6.Take no action that might improve your
condition.
7.Crow "I told you so" when things get worse.
40. Anything that is in the world
when you’re born is normal
and ordinary and is just a
natural part of the way the
world works.
Douglas Adams
41. Anything that’s invented
between when you’re fifteen
and thirty-five is new and
exciting and revolutionary
and you can probably get a
career in it.
Douglas Adams
!
42. Anything invented after
you’re thirty-five is against
the natural order of things.
Douglas Adams
!
!
43. “The reason history must repeat
itself is because we pay so little
attention to it the first time.”
!
- Blackie Sherrod
44. “The system we grew up in is
a mess. It’s falling apart at the
seams and a lot of people I
care about are in pain
because the things we thought
would work don’t.”
- Seth Godin
45. “The thing that has been, is
that which shall be; and that
which is done is that which
shall be done: and there is no
new thing under the sun. Is
there anything whereof it may
be said, ‘See, this is new?‘
!
- Solomon
46. “Let the world know
you as you are, not
as you think you
should be.”
- Fannie Brice
47. “The thing that has been, is
that which shall be; and that
which is done is that which
shall be done: and there is no
new thing under the sun. Is
there anything whereof it may
be said, ‘See, this is new?‘
!
- Solomon
48. “Let the world know
you as you are, not
as you think you
should be.”
- Fannie Brice
99. 20
years
Plastic.
Phony.
We become a nation of
poseurs.
Idealist
peaks out.
100. Plastic.
Phony.
We become a nation of
poseurs.
Idealist
peaks out.
1983
101. Plastic.
Phony.
We become a nation of
poseurs.
Idealist
peaks out.
1983
102.
103. Idealist
“Around World War II in decline.
we were proud
as a people but modest
as individuals.
Fewer than 2 people in
10 said yes when
asked, ‘Are you a very
important person?’
Today more than 6 in
10 say yes.”
104. Idealist
in decline.
“ Where we once
thought ourselves
collectively strong, we
now regard ourselves
as individually
entitled.”
105. Alpha
Voices
30
years
Talk is cheap.
Do something.
Help somebody.
Give me real.
Idealist
in decline.
106. Talk is cheap.
Do something.
Help somebody.
Give me real.
Idealist
in decline.
1993
107. Alpha
Voices
30
years
“I'd rather be hated for
who I am, than loved
for who I am not.”
Talk is cheap.
Do something.
Help somebody.
Give me real.
Idealist
in decline.
!
- Kurt Cobain
1993
109. Idealist
in decline.
October 8, 1992 !
Walt Mossberg writes in an
article about online services
for the Wall Street Journal,
"I see America Online as
the sophisticated wave of
the future..." !
!
AOL launches windows
version. Links to graphics
110. Alpha
Music
Talk is cheap.
Do something.
Help somebody.
Give me real.
Idealist
in decline.
1998
111. This has been happening
for more than 400 years.
years 40
Idealist
complete.
121. Conversations among
human beings sound
human.
!
They are open,
honest, uncontrived
and conducted in a
human voice.
122. That homogenized
‘voice of business?’
That sound of mission
statements and
brochures?
!
It will soon sound as
contrived as the
language of the 18th
century French court.
123. Getting a sense of
humor about yourself
requires more than
throwing a few jokes
up on the corporate
website.
!
Rather, it requires big
values, a little
humility, straight talk
and a genuine point
of view.
128. Volunteerism
is on the rise.
Young Americans are setting an
example for their parents through their
volunteer efforts, says a new poll.
The survey by charity World Vision
found that 56% of teens volunteer to
support a charitable cause compared
to the 39% that work part-time. In fact,
teens are volunteering at a higher rate
than adults; 46% of the adults
surveyed said they volunteer their
time.
129. Thank You!
train sets, 2 90 balls, 60 100 hoppers, donated: 40 littl e engine toys that 819 I nste ad of sen ding you
coulds, 50 dump trucks, 87 little pony sets. 98 board games, 85 UNO games, 9 bus es...
a tin of h olid ay pop corn th is y e a r,
we r a ided the t oy shelves an d dona te d
toys in y o ur na me to kids all ac ross M is sour i
through TOYS FO R TOTS.
P.S. I f yo u miss the popcor n or wa nt to see more
pictures, go online to www.WheresMyPopcorn.com.
130.
131. "We want to become a catalyst
in the culture rather than act like a
big brand announcing something."
!
- Frank Cooper, CCEO, PepsiCo
132. What are you -
what is your company
doing to engage, to give back?
!
What are you doing
to contribute to more than
your own bottom line?
!
Today’s Civic Generation - led
by the youth - is watching to
see if you share their values.
!
136. Born into a world of hype, their internal
BS-meters are highly sensitive and blisteringly
accurate. Words like “amazing,”
“astounding,” and “spectacular” are
translated as “blah,” “blah,” and “blah.”
!
Consequently, tried and true selling methods
that worked as recently as a couple years ago
are working far less well today.
142. The principal changes
taking place are these:
1. Word of mouth
has grown into the
muscular beast,
Interconnectivity,
and it moves with
lightning speed.
143. Technology’s re-writing
the rules of
commerce. Online
chat-rooms, blogs, and
instant messaging are
ensuring that, whether
good or bad, the word
gets out.
144. 2. We’re moving into
an era of transparency
in which it will become
harder than ever to
win new customers
through P.R. and
Advertising alone.
145. You’re going to have to
begin delivering all that
you promise in your
marketing materials.
!
Claims of ‘biggest,’
and ‘best,’mean nothing
when customers have
friends
who are telling them
otherwise.
146. YouTube, facebook and Google are
the Kerouac, Dean and Salinger of
the new generation
147. None of this is
rocket science.
!
Work hard. Keep at it.
Live simply and quietly.
Remain humble.
Stay positive.
Create your own luck.
Be nice. Be polite.
!
- Hugh MacLeod
148. “There is no present or
future, only the past
happening over and
over again, now.”
!
- Eugene O’ Neill