T*L*C - Leading With Love - WQA 2018
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Tim Miles' talk about leadership, change, and teamwork. We explored the lessons learned through our journey with our son, Will, at WQA 2018 in Denver.
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T*L*C - Leading With Love - WQA 2018
- 1. T * L * C 2018 WQA Business Operations Boot Camp Leading with Love tim miles
- 3. In the particular is contained the universal. â James Joyce
- 5. âDaddy, I have a question.
- 6. Yes, Will.
- 7. How old do I have to be to own a jetpack? â Will Miles Scientist, Philanthropist, Bon Vivant
- 8. Do you need a permit to own a raygun? Will Miles Scientist, Philanthropist, Bon Vivant â
- 9. When I become a Jedi, who decides what color my lightsaber will be? Will Miles Scientist, Philanthropist, Bon Vivant â
- 10. Do me a favor...
- 11. So how does it feel to be autistic when you are overstimulated? It feels like: 20 cologne smells (all people around you are wearing different things, etc. Autistics smell all of it), like hundreds of kids running around you asking you questions in different languages, like youâre sitting in a chair that is missing one leg and trying to balance it while all that is going on, and lights ďŹickeringâŚtoo much, hence why autistics have Meltdowns. â Kristina DesJardins Author, Autist
- 15. WHATIS AUTISM? ⢠Qualitative impairment in social interaction and communication ⢠Restrictive and repetitive behaviors.
- 16. March 26, 2018
- 17. March 2010
- 18. March 2010
- 19. March 2010
- 22. March 2010
- 26. COMMUNICATION KEY1 You cannot expect someone else to change his behavior until youâre ďŹrst willing to change your own.
- 27. COMMUNICATION KEY1 Meet people where they are.
- 28. Be kind. Everyone you meet is ďŹghting a hard battle. â Plato
- 29. You never really understand a person until you consider things from his point of view.â Atticus Finch
- 30. Change requires motivation. The motivation can come from fear or love. The choice is yours. â Becky Bailey, Ph.D.
- 33. COMMUNICATION KEY1 ChrisVoss Behavioral Change Stairway Model (BCSM 1. Active Listening 2. Empathy 3. Rapport 4. InďŹuence 5. Behavioral Change
- 34. COMMUNICATION KEY1 Observe & Point Out What People Do Well
- 36. Change your thoughts, and you change your world. â Norman Vincent Peale
- 39. COMMUNICATION KEY2CELEBRATE DIFFERENTLY âHe canât speak to youâŚâ
- 40. COMMUNICATION KEY2CELEBRATE DIFFERENTLY ââŚbut he can hear youâŚâ
- 41. COMMUNICATION KEY2CELEBRATE DIFFERENTLY ââŚand he can understand youâŚâ
- 42. COMMUNICATION KEY2CELEBRATE DIFFERENTLY How will you measure greatness?
- 43. Comparison is the thief of joy.â Theodore Roosevelt
- 44. By autistic standards, the ânormalâ brain is easily distractible, is obsessively social, and suffers from a deďŹcit of attention to detail and routine. Thus people on the spectrum experience the neurotypical world as relentlessly unpredictable and chaotic, perpetually turned up too loud, and full of people who have little respect for personal space. â Steve Silberman
- 49. COMMUNICATION KEY2CELEBRATE DIFFERENTLY HOW willYOU measure success?
- 52. It isn't the mountains ahead to climb that wear you out; it's the pebble in your shoe. â Muhammad Ali
- 53. COMMUNICATION KEY2CELEBRATE DIFFERENTLY Rosabeth Moss Kanter âEmployee Loyalty comes from the daily work itself, a sense of community accepting of individuality, and constant reminders that what employees do matters⌠money is a distant fourth.â
- 56. COMMUNICATION KEY2CELEBRATE DIFFERENTLY 1. Membership 2. 3. 4. Money Rosabeth Moss Kanter
- 57. COMMUNICATION KEY2CELEBRATE DIFFERENTLY 1. Membership 2. Mastery 3. 4. Money Rosabeth Moss Kanter
- 58. COMMUNICATION KEY2CELEBRATE DIFFERENTLY 1. Membership 2. Mastery 3. Meaning 4. Money Rosabeth Moss Kanter
- 60. COMMUNICATION KEY3CLEAR v. CLEVER Literal Thinking
- 61. COMMUNICATION KEY3CLEAR v. CLEVER SpeciďŹcs > Generalities
- 64. COMMUNICATION KEY4OVERSTIMULATED How many of you check your phone before you get out of bed?
- 65. WILLIPEDIA
- 70. Tony Schwartz New York Times, 11/28/15 According to one recent survey [by Adobe], the average white- collar worker spends about six hours a day on email. That doesnât count time online spent shopping, searching or keeping up with social media. The brainâs craving for novelty, constant stimulation and immediate gratiďŹcation creates something called a âcompulsion loop.â Like lab rats and drug addicts, we need more and more to get the same effect. Endless access to new information also easily overloads our working memory. When we reach cognitive overload, our ability to transfer learning to long-term memory signiďŹcantly deteriorates. Itâs as if our brain has become a full cup of water and anything more poured into it starts to spill out. â
- 71. MULTITASKING?
- 73. There's no question whatsoever that multitasking, especially among those who do it the most, is at the very least ineffective and at the worst, harmful. Basically, they are worse at most of the kinds of thinking not only required for multitasking but what we generally think of as involving deep thought. â Dr. Clifford Nass Stanford University
- 74. I believe that genius in the 21st century will be attributed to people who are able to unplug from the constant state of reactionary workďŹow ... and allow their minds to solve the great challenges of our era. â Scott Belsky CEO, Behance
- 77. COMMUNICATION KEY5LISTEN it seems like a bazillion people want to be heard? But, like, maybe six want to listen?
- 79. COMMUNICATION KEY5LISTEN Listening is a MUSCLEâŚ
- 82. âYes, thereâs a free lunch.â
- 84. COMMUNICATION KEY6COME TOGETHER Thirty Minutes A Week âWhat have you learned?â
- 85. COMMUNICATION KEY6COME TOGETHER Thirty Minutes A Week Facebook Group âWhat have you learned?â
- 88. Transitions should be marked, milestones commemorated, and pits ďŹlled.â Chip and Dan Heath Authors, The Power Of Moments
- 90. COMMUNICATION KEY7PROCESS ROCKS Single Task Isolation / OfďŹce Hrs Not A Marathon Review / Preview Batch Email/Phone Calendar v. To Do
- 92. Jesus said, "Father, forgive them, for they do not know what they are doing." And they divided up his clothes by casting lots. â Luke 23:34
- 93. Once in a while, you get shown the light in the strangest of places if you look at it right. â Robert Hunter Lyricist, The Grateful Dead
- 95. The goal of life is to take everything that made you weird as a kid and get people to pay you money for it as an adult. â David Freeman Screenwriter
- 96. Why is it everybody wants their children to be normal, but no one wants them to be average? â Roy H. Williams CEO, Williams Marketing
- 97. The pit of mediocrity has never been wider or deeper. â Tim Miles Guy With The Clicker Thingie
- 98. I often quote myself; it adds spice to the conversation. â Oscar Wilde Playwright
- 99. WHAT IS NROMAL?
- 100. Retweeted by Thinking Persons Guide to Autism â
- 102. For too long, we've assumed that there is a single template for human nature, which is why we diagnose most deviations as disorders. But the reality is that there are many different kinds of minds. And that's a very good thing. â Jonah Lehrer Wall Street Journal, 3/31/12
- 104. Iâve learned that every human being, with or without disabilities, needs to strive to do their best, and by striving for happiness you will arrive at happiness. For us, you see, having autism is normalâ so we canât know for sure what your ânormalâ is even like. But so long as we can learn to love ourselves, Iâm not sure how much it matters whether weâre normal or autistic. â Naoki Higashida The Reason I Jump
- 105. We all have special needs.
- 106. COMMUNICATION KEY2CELEBRATE DIFFERENTLY 1. Membership 2. Mastery 3. Meaning 4. Money Rosabeth Moss Kanter
- 107. Number one in your life's blueprint, should be a deep belief in your own dignity, your worth and your own somebodiness. Don't allow anybody to make you feel that you're nobody. Always feel that you count. Always feel that you have worth, and always feel that your life has ultimate signiďŹcance. â Martin Luther King, Jr.
- 112. The magic is not in the size of your steps. But in the Will to just keep going, and in encouraging others to do the same.
- 114. FALL DOWN 7 TIMES
- 115. STAND UP 8 FALL DOWN 7 TIMES
- 116. STAND UP! .
- 118. T * L * C 2018 WQA Business Operations Boot Camp Leading with Love tim miles