You get it. I get it. We all get it, but why do some of us haaaaaaaate it? What if I told you the people inside your organization most resistant to your ideas could also be your greatest allies in their implementation? Learn more in this entertaining but purposeful look at the insights and events that drive change, and how we can assess our own capacities, develop our skills, and manage change in the most effective way possible.

1. MANAGING
CHANGE
FROM THE
INSIDE OUT
TIM MILES
timmilesco.com

2. THECONFERENCEHIGH

3. EFFECTIVELYANDEFFICIENTLY
NATURALGIFTSANDTALENTS
THEFORMULAFORIMPLEMENTINGIDEAS
REWARDTEAMTHEIRWAY

4. Choleric
Phlegmatic
Sanguine
Melancholic
The 4 Temperaments
observed by Hippocrates, 460 BC
© 2008 | Wizard of Ads | All Rights Reserved

5. Wizard
Choleric
Healer
Phlegmatic
Warrior
Sanguine
King
Melancholic
The 4 Archetypes
named by Carl Jung, 1875-1961
© 2008 | Wizard of Ads | All Rights Reserved

6. Wizard
Driver
Choleric
Healer
Amiable
Phlegmatic
Warrior
Expressive
Sanguine
King
Analytical
Melancholic
The 4 Types described in
contemporary terms
© 2008 | Wizard of Ads | All Rights Reserved

7. Wizard
Driver
Choleric
Visionary
Healer
Amiable
Phlegmatic
Relational
Warrior
Expressive
Sanguine
Action
King
Analytical
Melancholic
Guardian
The 4 Functions in the
modern workplace
© 2008 | Wizard of Ads | All Rights Reserved

8. Wizard
Driver
Choleric
Visionary
Healer
Amiable
Phlegmatic
Relational
Warrior
Expressive
Sanguine
Action
King
Analytical
Melancholic
Guardian
The 4 Functions in the
DISC Model
© 2008 | Wizard of Ads | All Rights Reserved
S
C
I
D

9. Wizard
Driver
Choleric
Visionary
Healer
Amiable
Phlegmatic
Relational
Warrior
Expressive
Sanguine
Action
King
Analytical
Melancholic
Guardian
The 4 Functions in the
True Color Theory
© 2008 | Wizard of Ads | All Rights Reserved
S
C
I
D
Gold
Green
Orange
Blue

10. WHOAREYOU?

11. WHOAREYOU?

12. WHOAREYOU?

13. WHOAREYOU?

14. WHOAREYOU?

15. WHOAREYOU?

16. SJ NT
NF SP
WHOAREYOU?

17. Wizard
Driver
Choleric
Visionary
NF
Healer
Amiable
Phlegmatic
Relational
SPWarrior
Expressive
Sanguine
Action
King
Analytical
Melancholic
Guardian
NT
© 2008 | Wizard of Ads | All Rights Reserved
SJ

18. Wizard
Driver
Choleric
Visionary
NF
Healer
Amiable
Phlegmatic
Relational
SPWarrior
Expressive
Sanguine
Action
SJ
King
Analytical
Melancholic
Guardian
Master
NT
© 2008 | Wizard of Ads | All Rights Reserved

19. Wizard
Driver
Choleric
Visionary
NF
Healer
Amiable
Phlegmatic
Relational
SPWarrior
Expressive
Sanguine
Action
SJ
King
Analytical
Melancholic
Guardian
NT
© 2008 | Wizard of Ads | All Rights Reserved

20. Wizard
Driver
Choleric
Visionary
NF
Healer
Amiable
Phlegmatic
Relational
SPWarrior
Expressive
Sanguine
Action
SJ
King
Analytical
Melancholic
Guardian
NT
© 2008 | Wizard of Ads | All Rights Reserved

21. NT
Wizard
Driver
Choleric
Visionary
NF
Healer
Amiable
Phlegmatic
Relational
SPWarrior
Expressive
Sanguine
Action
SJ
King
Analytical
Melancholic
Guardian
SJ
NF
SP
NT

22. SJ
NF
SP
NT

23. SJ
SP
NT
NF

24. SJ
NT
SPNF

25. SJ
NF SP
NT

26. SJ
SP
NT
NF

27. NT
SP
NF
SJ

28. SJ
NF
NT
SP

29. SJ
NF
SP
NT

30. SJ
NF
SP
NT

31. SJ
NF
SP
NT

32. SJ
NF
SP
NT

33. SJ
NF
SP
NT

34. SJ
NF
SP
NT

35. SJ
NF
SP
NT

36. SJ
NF
SP
NT

37. SJ
NF
SP
NT

38. SJ
NF
SP
NT

39. SJ
NF
SP
NT

40. SJ
NF
SP
NT
GOSPEL OF
LUKE GOSPEL OF
MARK
GOSPEL OF
JOHN
GOSPEL OF
MATTHEW
Genealogy
Rules, Traditions
Very Different, Symbols
Truth, Technical Language
Integrated System
Shortest, Vivid, Action
The Passion of Jesus
Unforgettable People
Inclusion: Women, Lepers
Journey to Emmaus

41. SJ
NF
SP
NT
GOSPEL OF
LUKE GOSPEL OF
MARK
GOSPEL OF
JOHN
GOSPEL OF
MATTHEW
Genealogy
Rules, Traditions
Very Different, Symbols
Truth, Technical Language
Integrated System
Shortest, Vivid, Action
The Passion of Jesus
Unforgettable People
Inclusion: Women, Lepers
Journey to Emmaus
Read The Resurrection
accounts of the
four Gospels.

42. WHOAREYOU?

43. WHOAREYOU?

44. WHOAREYOU?

45. WHOAREYOU?

46. WHOAREYOU?

47. “Some men see things as
they are and ask ‘why?’
I dream things that never
were and ask ‘why not?’”

48. “If it ain’t broke, don’t fix it.”

49. “If it ain’t broke, don’t fix it.”
Have you ever had your ideas
stonewalled by the very people you
were hoping would implement them?

50. Stonewalling occurs when you try to lead people
faster than they’re willing to change.

51. If you truly want things
to be different in your
company, you must
start at the beginning—
with the guardians.
Who are the guardians
in your organization?

52. Guardians may
strike you as
stubborn and
seem like
regimented
sticks-in-the mud,
wet blankets, and
little dudes with
badges.

53. But guardians
are also the
most fiercely
loyal and dutiful
employees and
your strongest
allies.

54. They value work,
purpose, authority,
and dependability.

55. And they often see
visionaries as flighty
and unstable dreamers.

56. Guardians believe in authority and
organization.
They value structure and belonging.
They consider work and service to
be high virtues.
They arrive early and stay late, their
shoulders beneath the burden.
And they are the most resistant to
change.

57. The secret to winning
the guardians?
Win their counsel early.
“This is the problem I
believe we must
correct. But in our
attempt to correct it,
what must we
safeguard at all costs?
What is working well for
us?

58. The secret to winning
the guardians?
Win their counsel early.
“What must not
be changed?”

59. If you have the
patience to win the
Guardians instead of
simply steamrolling
over them, you will
have gained the power
of implementation and
guaranteed the
success of your plan.

60. “What is working
well for us?”
“What must not
be changed?”

61. Get your guardians on
board early.

62. The
WHAT
Questions

63. What’s working
well for us?
What must not
be changed?

64. What is it
we’re trying
to make
happen?

65. What is the
next right
step?

66. Get your guardians on
board early.
Engage your relationals.

67. The
WHO
Questions

68. Whose
favorite
company
are we?

69. Who can we
enlist to
help with
this project?

70. Who is our
customer?

71. Who will we
help with
this
project?

72. Who will we
help
besides
ourselves?

73. Get your guardians on
board early.
Engage your relationals.
Unleash your action folks.

74. The
HOW
Questions

75. How do we
get this
done?

76. How do we
improve our
customer
experience?

77. How do we
measure
success?

78. How do we
reward
success?

79. Now ...

80. Are you willing to pull
the trigger?
Are you prepared to
quit holding meetings,
forming committees,
and talking to go and
DO something?
Nothing changes until
action is taken.

81. How?

82. THEFORMULAHFORIMPLEMENTINGIDEAS

83. STARTWITHONEDAY

84. PRIMINGTHEPUMP

85. SEMI-CONFESSIONAL SPEED DATING

86. WHAT’SWORKINGWELLFORYOU?
1

87. WHATDOESAGOODDAYLOOKLIKE?
2

88. WHATPERSONLIFTSYOUUP?
3

89. WHY
?
4

90. WHATPERSONWEARSYOUOUT?
5

91. WHY
?
6

92. WHICHPARTOFYOUR
WORKMAKESYOUHAPPY?
7

93. WHY
?
8

94. WHATDIMINISHESTHEWORK?
9

95. WHY
?
10

96. OPPORTUNITYORSECURITY?
11

97. TIMEORMONEY?
12

98. FREEDOMORCOMMITMENT?
13

99. HOWMUCHFREEDOMWILL
YOUSACRIFICETOGETWHAT
YOUWANT?
14

100. HOWMUCHCOMMITMENT
WILLYOUPROMISE?
15

101. WHAT’SRIGHT?
16

102. WHAT’SWRONG?
17

103. WHAT’SMISSING?
18

104. WHAT’SUNCLEAR?
19

105. WILLTHEYMISSYOU
WHENYOU’REDONE?
20

106. 1. FOCUS
What is it you’re trying
to make happen?
Say it simple.
Say it plain.
How will you measure
success?
What’s a happy ending?

107. 2. EVALUATE
What’s holding you
back?
Name the limiting
factors.
Say them simple.
Say them plain.

108. 3. PRIORITIZE
When two of your goals
come into conflict, which
one bows the knee?
Prioritize your objectives.

109. 4. BRAINSTORM
How can we nullify
limiting factors?
What levers can we
use to dislodge
impediments?
Look outside your
industry for solutions.

110. 5. IMPLEMENT

111. 1. Know your destination.

112. 1. Know your destination.
2. Just start walking.

113. 1. Know your destination.
2. Just start walking.
3. Then don’t stop.

114. 1. Know your destination.
2. Just start walking.
3. Then don’t stop.
4. End each day by
reviewing your progress.

115. 1. Know your destination.
2. Just start walking.
3. Then don’t stop.
4. End each day by
reviewing your progress.
It’s that simple. If the end
of the day finds you at
the same place you were
this morning, then make
any small step before
your head hits the pillow.

116. Any. Small. Step.
The magic is not in the
size of your steps.
But in the
relentlessness of them.

117. We don’t have the
resources!
We don’t have the
time!
We don’t have the
money!

118. A culture of
ownership.

119. This
generation is
ready.

121. “Money will
make me
happy”
?

122. Rosabeth
Moss
Kanter

123. Membership

124. Mastery

125. Meaning

126. “True
Happiness
Comes From
Within”
?

128. Will you
take the
Happiness
Challenge
?

129. If not… ?

130. Single Task
Isolation
Not A Marathon
Review
Preview / Prepare
Batch Email/Phone

131. WARNING:
By doing these
things, you
may begin to
expect good
things to
happen to you.

132. CHRIS BROGAN
10 August 2010

133. What goes into making success happen?
Work. Work with a little bit of preparation and
a lot bit of follow-through.
You want to write a book? Schedule writing
times.
You want to get fit? Plan ahead and have
healthy snacks in the house. Plan your sleep
schedule and get up earlier in the morning to
work out when your metabolism wants it more.

134. You want to get rich? Spend less, earn more,
and find ways to earn while you sleep.
You want more attention? Blog, make videos,
get out to events, go out and hungrily find the
audience you need.
Sharpen your pencil. Use the pencil.
Follow through.
It doesn’t get much simpler than that.
But it sure isn’t easy.

135. timmiles.co/cmb
@timmilesco: t
timmilesco: i

137. TIM MILES
www.THEDAILYBLUR.com
@THEDAILYBLUR
MANAGINGCHANGE
FROM THE INSIDE OUT