Project case study – AV8R Fantasy Flights Document v1.0 Page 1 of 3 Overview AV8R Fantasy Flights is an aeroplane time-share charter business based at Airlie Beach, on Queensland’s Whitsunday coast. The area comprises 74 islands, an extensive coastline and is gateway to the centre of the Great Barrier Reef. Each of these islands has its own runway with appropriate facilities to allow small single or twin-engine planes to land, refuel and take-off. The aeroplanes are fully equipped for flying from island to island. They come with camping equipment, cooking, portable bathroom and sleeping facilities for overnight stay when on land. Safety, navigation and communications equipment are standard equipment on every type of aeroplane. However, they come without a pilot – the people chartering (hiring) the aeroplanes need to have a valid Private Pilot License (PPL) or Commercial Pilot License (CPL) with the proper ratings (i.e. extra qualifications) to fly the appropriate type of aeroplane with fixed number of passengers. AV8R Fantasy Flights have several classes of aeroplanes available for charter, catering for groups of holiday-makers of two to eight people (see image below). In addition they can hire out diving equipment, even SCUBA equipment for people who like to explore the islands on their own. People interested in chartering an aeroplane can contact the business by a 1800 phone number or through the AV8R Fantasy Flights website. AV8R Fantasy Flights require charterers to check in by VHF radio no later than 4.00pm each afternoon to advise their position and so they can be advised of the forecast weather conditions and tide times. These daily communications are called a Daily Schedule or Sched. It is crucial for the business to keep track of all scheds – if a sched is missed it may mean that the aeroplane is in trouble or it has not arrived at its designated landing site. In such cases, the relevant authorities are alerted. Charter rates Cessna 172 Cessna 206 Cessna Caravan King Air 350 Aeroplane type Seats (including pilot) Rate Cessna 172 2 – 4 A$610 Cessna 206 2 – 6 A$810 Cessna Caravan 2 – 8 A$710 King Air 350 2 – 8 A$710 Note: Rates shown are per night. Charters begin at 11.00 am on the first day (start day) and end at 11.00 am on the last day of the charter (end day). Seats indicate the number of people (including the pilot) able to be accommodated in each type of aeroplane. For safety reasons, each plane must be occupied by the pilot and another passenger during actual flight. Hence, the minimum number of people expected on each aeroplane is two. The cost covers the aeroplane and standard equipment and is irrespective of the actual number of people in the party. Project case study – AV8R Fantasy Flights Document v1.0 Page 2 of 3 Diving equipment AV8R Fantasy Flights have a range of diving equi ...

1. Project case study – AV8R Fantasy Flights
Document v1.0
Page 1 of 3
Overview
AV8R Fantasy Flights is an aeroplane time-share charter
business based at Airlie Beach, on
Queensland’s Whitsunday coast. The area comprises 74 islands,
an extensive coastline and is gateway
to the centre of the Great Barrier Reef. Each of these islands
has its own runway with appropriate
facilities to allow small single or twin-engine planes to land,
refuel and take-off.
The aeroplanes are fully equipped for flying from island to
island. They come with camping equipment,
cooking, portable bathroom and sleeping facilities for overnight
stay when on land. Safety, navigation
and communications equipment are standard equipment on every
type of aeroplane. However, they
come without a pilot – the people chartering (hiring) the
aeroplanes need to have a valid Private Pilot
License (PPL) or Commercial Pilot License (CPL) with the
proper ratings (i.e. extra qualifications) to fly
the appropriate type of aeroplane with fixed number of
passengers.
AV8R Fantasy Flights have several classes of aeroplanes

2. available for charter, catering for groups of
holiday-makers of two to eight people (see image below). In
addition they can hire out diving
equipment, even SCUBA equipment for people who like to
explore the islands on their own.
People interested in chartering an aeroplane can contact the
business by a 1800 phone number or
through the AV8R Fantasy Flights website.
AV8R Fantasy Flights require charterers to check in by VHF
radio no later than 4.00pm each afternoon
to advise their position and so they can be advised of the
forecast weather conditions and tide times.
These daily communications are called a Daily Schedule or
Sched. It is crucial for the business to keep
track of all scheds – if a sched is missed it may mean that the
aeroplane is in trouble or it has not
arrived at its designated landing site. In such cases, the relevant
authorities are alerted.
Charter rates
Cessna 172 Cessna 206 Cessna
Caravan King Air 350
Aeroplane type Seats (including pilot) Rate
Cessna 172 2 – 4 A$610
Cessna 206 2 – 6 A$810
Cessna Caravan 2 – 8 A$710
King Air 350 2 – 8 A$710
Note: Rates shown are per night. Charters begin at 11.00 am on
the first day (start day) and end at

3. 11.00 am on the last day of the charter (end day). Seats indicate
the number of people (including the
pilot) able to be accommodated in each type of aeroplane. For
safety reasons, each plane must be
occupied by the pilot and another passenger during actual flight.
Hence, the minimum number of
people expected on each aeroplane is two. The cost covers the
aeroplane and standard equipment
and is irrespective of the actual number of people in the party.
Project case study – AV8R Fantasy Flights
Document v1.0
Page 2 of 3
Diving equipment
AV8R Fantasy Flights have a range of diving equipment
available for hire – these include facemasks,
snorkels, flippers and wetsuits. SCUBA equipment includes all
these together with air tanks. Hiring cost
of diving equipment is additional to the aeroplane charter cost.
An example of available equipment and daily hire costs is
shown in the table below.
Equipment item Daily hire cost
Wetsuit A$15
Mask/Fins/Snorkel A$15
Weight Belt A$10

4. Full Scuba Kit A$80
Current System
Two receptionists in the office receive and finalise all charter
requests. A qualified diver looks after
maintenance and hiring of SCUBA gear from a warehouse
section at the back of the office and the
proprietor, Captain Chuck Yeager (retired airforce pilot),
oversees all aspects of the business. They
have one office computer.
Currently AV8R Fantasy Flights have a largely paper-based
system where an Agreement to Charter
form is posted or emailed to the hirer and the signed agreement
is sent back to the business. Details
of charters are kept on spread sheets. Details that are currently
recorded are:
• Name of one person nominated by the charterers to be
responsible for the charter
(designated pilot)
• Pilot’s address, phone contacts and email
•
Details of the charter include:
• The type of aeroplane required
• Start date of the charter
• End date of the charter
• The number of adults in the party
• The number of children under 14 in the party
• Any special needs

5. Accounting
When a booking is made full payment is required no later than
60 days prior to commencement of the
booking, by credit card or cheque. No receipt is issued as in
both payment methods the customer will
have a record of payment from their financial institution.
Project case study – AV8R Fantasy Flights
Document v1.0
Page 3 of 3
Problems associated with the current system
• Only one staff member can access the records at a time which
causes bottlenecks and possible
loss of revenue;
• There is some duplication with paper and electronic records.
Staff and proprietor report that
they find this cumbersome and difficult to manage;
• Records are held in computer applications plus in paper form;
and
• The system does not provide an effective means for keeping
customer demographic data. This
could come in the form of customer profile information (e.g.,

6. preferences, chartering, etc.) as
well as when/where to contact them.
Due to these problems, some aeroplane charters have not been
handled well and customer
complaints are increasing.
The desired new system
Chuck has identified his major priority is to create a system that
ties together all the key elements of
charters and equipment hire. He has hired your company,
Pacific System Integration Group (PCIG) as
consultants to carry out analysis and develop the specifications
for a new automated information
system.
COIS20025 Assessment item 2—About Systems Development
Due date:
9am AEST, Monday of Week 6
ASSESSMENT
Weighting:
30%
2
Length:
1500 words (+/- 10%)
Objectives
This assessment relates to course learning outcomes 1, 2, 3 and
4 stated in the e-course profile.
Assessment 2 is an individual assessment. In assessment 2, you

7. are assigned some tasks which assess your course knowledge
gained between weeks 1 and 5 about different facets of systems
development. All students will have to write a report showing
the answers to the questions in all tasks.
Please note that ALL submitted A2-reports are passed through a
computerized copy detection system and it is extremely easy for
teaching staff to identify copied or otherwise plagiarised work.
· Copying (plagiarism) can incur penalties ranging from
deduction of marks to failing the course or even exclusion from
the University.
· Please ensure you are familiar with the University’s
Plagiarism Policy, available from:
http://policy.cqu.edu.au/Policy/policy_file.do?policyid=1245
The tasks
For the purpose of this assignment, you are assumed to be one
of the consultants appointed to shoulder the system analysis
responsibilities in Pacific System Integration Group (PCIG) in
the project as in the case study.
You will plan and manage the project as well as investigate and
document the system requirements. For your Assignment 2
submission, you will produce a report that documents that
discuss this project based on your understanding of it and the
related investigation results through the tasks below.
Task 1: (10 marks)
Approach to Systems Development
· Compare the use of SDLC and agile development approaches.
(5 Marks)
· Justify your choice of your selected approach to systems
development. (5 Marks)

8. Task 2: (15 Marks)
Systems Requirements
· What are the primary functional requirements for the system
in the case study? (10 Marks)
· What are the non-functional requirements for the system in the
case study? (5 Marks)
Task 3: (15 Marks)
Project Cost Benefit Analysis
· Discuss your Project Cost Benefit Analysis (7.5 Marks)
· Provide an excel spread sheet with details in a Project Cost
Benefit Analysis (7.5 Marks)
Task 4: (20 Marks)
Project Schedule
· Show a work breakdown structure and a project schedule (as a
Gantt Chart). Explain each of them and discuss how they relate.
(10 Marks)
· Given the system goals, requirements, and scope as they are
currently understood, is the project schedule reasonable? Why
or why not? (10 Marks)
Task 5: (25 Marks)
System Information Requirement Investigation Techniques
· The stakeholders involved. (5 Marks)
· Explanation of your chosen 3 most useful investigation
techniques. (10 Marks)
· Justify the usefulness of the 3 investigation techniques. (10
Marks)
The Report (Important: The report makes up 100 marks - to
scale to 30%)
You will produce a report that aims to explain your systems
analysis results. Your produced a report that is within the
following structure, format and details. In the report, you have
to strictly follow the presentation wordings, structure and
contents as follows:

9. Report Layout and Submission Guidelines
As in a separate template file
“COIS20025Assessment2TemplateFile” (in MS Word) provided
to you, the report for ‘Systems Development’ has been
organised using the following headings and guidelines. Please
observe the word count in each section when developing your
report:
· Title Cover Page with clear details of course title/name,
student number/name, lecturer & tutor (Provided in template
file) *Not for word count
· Introduction (Provided in template file) *about 100 words
· It clearly defines the aims of the report.
· It identifies the project objectives.
· The Approach to Systems Development - in Task 1 *about 250
words
· Write about your comparisons for the use of SDLC and agile
development
· Write about your justifications for the chosen approach to
system development
· Systems Requirements- your answers for questions in Task 2.
*about 250 words
· What are the primary functional requirements for the system
in the case study?
· What are the non-functional requirements for the system in the
case study?
· Project Cost /Benefit Analysis – Task 3 *about 200 words
· Project Schedule - Task 4 *about 200 words
· How is the work breakdown structure in the project as well as
the project schedule Gantt Chart? What are they and how they
relate to each other?

10. · Given the system goals, requirements, and scope as they are
currently understood, is the project schedule reasonable? Why
or why not? Task 4.
· System Information Requirement Investigation Techniques -
Task 5. *about 250 words
· The stakeholders involved.
· Explanation of your chosen 3 most useful investigation
techniques.
· Justification of the usefulness of the 3 investigation
techniques.
· Reflections and Conclusions *about 100 words
· Present your reflections about this project (e.g. achievement
and constraints).
· The conclusions are a summary of your findings.
· References (must complete by showing 1 or more references
with their related in-text citations) *Not for word count
Note: The recommended numbers of word in each section in the
report are to be used as a rough guide.
Help
To help the student members communicate, forums are created
for your use on the course Moodle website for the purposes of
Assessments 1 and 2. Please use them for your greatest benefits.
Help on writing reports is contained in the Faculty Guide for
Students – Chapter 4 – available here:
http://www.cqu.edu.au/__data/assets/pdf_file/0003/2289/Extract
-of-Chapter-3.pdf
You may also benefit from a video supplied by the

11. CQUniversity Communications Learning Centre available here:
http://www.youtube.com/watch?v=J0v9ekxeoko
Assessment criteria
Assignment 2 marking guide
Marks for Assessment 2 will be allocated as follows:
TOPIC
Weight
Mark
Introduction (5 marks)
Clearly defines the aims of the report
Identifies the project objectives.
2.5
2.5
Approach to Systems Development - Task 1 (10 Marks)
· Compare the use of SDLC and agile development approaches.
· Justify your choice of approach to systems development.
5
5
Systems Requirements - Task 2 (15 Marks)
· What are the primary functional requirements for the system
in the case study?
· What are the non-functional requirements for the system in the
case study?
10

12. 5
Project Cost Benefit Analysis - Task 3 (15 Marks)
· Discuss your Project Cost Benefit Analysis
· Provide an excel spread sheet with details in a Project Cost
Benefit Analysis
7.5
7.5
Project Schedule - Task 4 (20 Marks)
· The project work break down structure & schedule - Gantt
Chart
· Explain that given the system goals, requirements, and scope
as they are currently understood, is the project schedule
reasonable? Why or why not?
10
10
System Information Requirement Investigation Techniques –
Task 5 (25 Marks)
· The stakeholders involved.
· Explanation of your chosen 3 most useful investigation
techniques.
· Justification of the usefulness of the 3 investigation
techniques.
5

13. 10
10
Reflections and Conclusions (5 marks)
· Present your reflections about this project (e.g. achievement
and constraints).
· The conclusions are a summary of your findings.
2.5
2.5
References
5
TOTAL:
100
Assessment mark will be weighted to 30%.