This document discusses adversity quotient (AQ), which measures a person's ability to deal with adversity. It is defined as a predictor of success. AQ has four dimensions: control, ownership, reach, and endurance. These dimensions can be improved using the LEAD method - listening to your response to adversity, exploring origins and ownership, analyzing evidence, and doing something. The document provides tips for increasing AQ, such as being a detective, lawyer, or visionary when facing challenges. High AQ is developed through learned skills and can be measured as a score.

1. Adversity
Quotient
Turning Obstacles Into Opportunities
www.humanikaconsulting.com

3. Paul G.
Stoltz, Ph.D.
Founder and CEO, PEAK Learning, Inc.
PhD from University of Minnesota-Twin Cities
Founded PEAK Learning in 1987
Wrote “Adversity Quotient” in 1997
Other books: Adversity Quotient at Work (2000), The Adversity Advantage
(2007), Put Your Mindset To Work (2011) –Co-Author, Grit (2015)

4. What is Adversity Quotient?
PREDICTORS OF SUCCESS A GAUGE OR MEASURE OF HOW YOU
RESPOND & DEAL WITH EVERYTHING,
FROM EVERYDAY HASSLES TO THE BIG
ADVERSITIES THAT LIFE CAN SPRING ON
YOU
AN ESTABLISHED SCIENCE, THEORY,
AND APPROACH FOR BECOMING
MEASURABLY MORE RESILIENT

6. Adversity
Quotient
IS A SCORE THAT MEASURE THE
ABILITY OF A PERSON TO DEAL
WITH ADVERSITIES IN LIFE
ALSO KNOWN AS ‘SCIENCE OF
RESILIENCE’

7. Variety of Adversities
CONGENITAL (SOMETHING THAT WE ARE
BORN WITH) : DISABILITIES, INTELLIGENCE
ENVIRONMENTAL: UPBRINGING,
ASSOCIATION
SITUATIONAL: ECONOMIC, TRENDS, WORK
CHALLENGES

8. AQ, IQ and EQ
Intelligence Quotient:
A total score derived
from several
standardized tests
designed to assess
human intelligence
Emotional Quotient:
Capability of
individuals to
recognize their own
emotion and those of
others … and adjust
emotions to adapt to
environment or
achieve goals
Adversity Quotient:
Is a Score that
measure the ability of
a person to deal with
adversities in life

9. Global
Predictor
of
Success

10. The Three Different
Types of People
According to Dr.
Paul Stoltz
Climbers
• These are the people that are destined for the top
• They let nothing stop them.

11. The Three Different
Types of People
According to Dr.
Paul Stoltz
Campers
• Have had some success, perhaps even significant success, but have
run up against a wall.

12. The Three Different Types of People
According to Dr. Paul Stoltz
Quitters
• Their own excuse of “This
business really isn’t for
me” because things got
uncomfortable.

13. People with High AQ

14. Building Blocks of AQ
Cognitive Psychology (Study of Mental Processes): Learned Helplessness, Optimism
vs Pessimism, Hardiness, Mastery of Life
Psychoneuroimmunology: Direct relationship between thinking and health
Neurophysiology (Science of the Brain): How habits are formed in the brain

16. 4 Dimensions of AQ
Control:
The extent to which someone perceives
they can influence whatever happens next
Ownership:
The likelihood that someone will actually
do anything to improve the situation,
regardless of their formal responsibilities
Reach:
The extent to which someone perceives an
adversity will “reach into” and affect other
aspects of the situation or beyond
Endurance:
The length of time the individual perceives
the situation / adversity will last, or
endure

17. Increase AQ with LEAD Sequence
L = Listen to your response to
Adversity
E = Explore all origins and
ownership of the result
A = Analyze the Evidence D = Do Something!

18. Listen to your Adversity
Response
Was it high or low on
AQ response?
On which dimension was
it highest or lowest?

19. Explore all Origins
and Your Ownership
of the Result
Origins
• What are the possible
origins of this adversity?
• Given the origins, what
part is my fault?
• What specifically could I
have done better?
Ownership
• What aspects of the
result should I own?
• Which I shouldn’t own?

20. What evidence is there that I have no control?
What evidence is there that the adversity has reached to
other areas of my life?
What evidence is there that the adversity must last any
longer than necessary?
Analyze the Evidence

21. Do
Something!
What additional information do I need?
What could I do to gain even a little control over this situation?
What could I do to limit the reach of this adversity?
What could I do to limit how long the adversity endures in its current state?

22. 10 TIPS TO IMPROVE
YOUR ADVERSITY
QUOTIENT (AQ)

23. 1. Be a
Detective
As difficult situations arise, immediately
pinpoint at least one facet of the situation
you can influence, if not control.

24. 2. Be a
Lawyer
Silently or vocally question people
who say, “Well, there’s nothing we can
do about it.” Find specific ways to
prove them wrong. Prove your case
with real evidence.

25. 3. Be a
Judge
If you feel you lack control over a given situation, try to be impartial in your assessment. Base your
judgment only on facts.

26. 4. Be a
Pioneer
Be the first to take ownership of difficult situations, whether or hot
you were the cause. Pick your moment and step into the wilderness
of responsibility by declaring your accountability and intended action.

27. 5. Be an
Opportunist
Ask yourself what will definitely
happen as a result of a given
situation within the next 24 to 48
hours. Pick those outcomes for
which you feel most compelled to
take ownership and action.

28. 6. Be a
Firefighter
When adversity strikes, immediately
contain the blaze by acting with urgency
to prevent it from affecting other areas of
your life. Hose down emotional bushfires
as they pop up.

29. 7. Be a
Surgeon
As difficulties arise, prevent them from
bleeding into other areas of your
business, relationships, and life by
surgically clamping the damaged
artery and operating on or even
removing damaged tissue.

30. 8. Be a
Visionary
No matter how severe a setback may be,
imagine life after it has passed. Force
yourself to rise above and see beyond the
adversity. Paint a mental picture of how
life is different now that adversity is
history.

31. 9. Be an
Accountant
Create a balance sheet, indicating on one side
the likely result of adversity over which you
have no control, feel no ownership, and which is
far-reaching and long lasting. On the other side,
put the implications of adversity over which you
feel a certain amount of control, strong
ownership, and which you see as limited and
short-lived. Apply your analysis to the situation
at hand or as difficulties arise.

32. 10. Be a
Catalyst
Take even the smallest constructive action
to regain control, to take ownership, or to
limit the reach or endurance of the
adversity, and you will immediately begin
to see it shrink.

33. Summary
AQ = Predictor of one’s ability to overcome
adversity
AQ, IQ and EQ are needed for success
AQ has 4 dimensions Control, Ownership, Reach,
Endurance
Increase AQ with LEAD
Listen to your response to
adversity
Explore all origins and
ownership
Analyze the Evidence
Do Something

34. Learning and Giving for Better
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