Hospitality Growth Solutions solves your budget issues through diverse steps including sales representation, specialized training and unique budget conscious marketing.

1. GROWTH SOLUTIONS THROUGH
OUTSOURCED PROFESSIONALS

2. Elite team of top experts in the fields of:
 Corporate and Hospitality Training
 Hospitality Sales Representation and
Sales Strategy
 Marketing and Advertising
Working with companies to enhance, develop and
increase their revenues, through a selection of
options managed by top team of professionals.

3. Main Offices located in
Florida and New Jersey.
Affiliate offices located in
Barbados, Canada, Puerto Rico,
U.K and China
Working with corporate and
hospitality companies around
the world.

4. Training & Development
 Fortune 500 and top hospitality training used
to create positive environment which is the
basis of all successful companies
 HR Generalist designed training taught by
motivational speakers, actors and radio show
hosts. If its not entertaining, no one is
learning
 90 Day program follow up to enhance the
training and turn a learned idea into a habit
 Every training is customized to your corporate
atmosphere and needs

5. Manager and Supervisor Training
 Positive Approach to Managing People plus Five Steps of Service
 Sexual Harassment Prevention and Sensitivity Training (also for employees)
 Effective Feedback, Performance Planning and Dealing with Conflict
 Team Building for Managers
 Presentation and Public Speaking
 Social Media Builds a Brand
Employee Training
 Positive Approach to Success for Employees and Five Steps of Service
 Team Building
Hospitality Specific Training
 Positive Approach to Success/Managing People plus Five Steps of Service
 Sales Basics, Sales Prospecting and Relationship Building and Sales Champion
 Chef Training and Menu Creation/Budgeting using local produce
 Hospitality Revenue Management
 CRO sales and script development

6.  Working with top hoteliers and
destinations to support their pursuit of
excellence, expanding their reach and
growing their business with expert
representation and strategic sales
promotion that with today’s economy
is hospitality’s key to success.
 We provide professional development
of industry relationship including
introduction and alignment to top
travel agent and key tour operators to
build brand and increase sales. Our
travel team of experts offer elite
service that is an extension of the
impeccable levels our clients offer their
guests.

7.  Dedicated account specialist
 Conduct retail sales calls, trainings and operator meetings
 FAM tours for press, travel agents, tour operators,
group/incentive
 Negotiation/distribution of rates, promotions and contracts
 Competitive analysis including opportunities and threats
 OTA management including extranet loading and
rate planning
 Industry show representation including luxury trade shows,
industry and consumer shows
 Package development for shoulder seasons and special events
plus promotion and marketing
 Interim sales team and representation for transition
time periods
 Layering and negotiating unique marketing and
public relations

8. Our team of award winning
marketing experts will analyze
and create cost effective
advertising plans and creative.
Marketing is a key element of
increasing sales successfully.
By layering sales and
marketing into a seamless
program that will allow
additional exposure ultimately
increasing revenues and
brand. Available for every
budget, our goal is to drive
success.

9. Marketing and Advertising
Marketing analysis and budget minded media plan strategy
Award winning creative artwork to increase brand and build sales for our clients
Commercial creation for radio, TV, print and on line advertising
Website analysis, development and creation including top SEO and placement
On line pay per clicks and reporting analysis
Collateral development for sales calls, direct mailing and in-house brochures
Repeat client promotion through software and list development, collateral
creative, mailing and advertising campaign
Social Media
Social media set up and training
Public Relations
Public relations development including press releases and brand building
through media relationships via fams and individual visits
Special event organization including package development, securing
celebrity/specialist and partner development


10.  Top Experts with years of
experience can give you
expertise for a fraction of
the full time cost
 Exceptional training
programs developed for
top Hotel and Fortune
500 Corporations
 Extension of the elite
standards our clients
want to achieve
 Dedicated leadership
through continuous
client communication
and reporting
Benefits of Outsourcing With TSCBenefits of Outsourcing
Outsourcing with HGS will reduce expenses, increase expertise without
having high overhead and increase revenues with immediate impact.
Cost SavingsImprovement in Service
• Outsourced staff reduces
full time salary cost
• Eliminates additional
expense of added benefits
like insurance and 401K
• Reduces cost of office
expenses and some travel
expenses
• For training, reduces time
out of the office as we
bring the training to you
• No expensive non-
productive ramp up time
during the learning curve
Additional Benefits
• HGS takes on full HR
responsibilities for our
talent
• Services of award winning
ad agency and creative
team without the high over
head of an agency retainer
• Option to work with HGS
for one time projects or
continued services
• HGS offers the option for
complete package of sales,
training and marketing or
a la carte based on your
industry and needs

11. Billy provides a very energetic approach to managing
people (training). He shows how to keep everything
in a positive light. After our training managers could
not stop talking about the experience . I would
highly recommend to all.
Chris Amoroso, Steiner Sports
You are a highly talented, highly skilled, equally
knowledgeable professional; but more importantly, a
person of highest integrity. Your tenacity,
commitment and grace under fire, is a marvel to
witness and qualities anyone would be blessed to
possess and emulate. I recognized you were a force
to be reckoned with. Michelle May,
Almond Resorts
HGS worked with Bongo's Cuban Café in Orlando,
conducting specialized training. The training was
enthusiastic with a strong emphasis on customer
service and a positive attitude, encouraging our
team to be #1. HGS has developed a strong layered
positive training for managers and employees that
will increase our sales.
Frank Amadeo, President, Estefan Enterprises
ECI prides itself on its high quality customer service.
Billy Taylor single handedly kept ECI’s employees in
an upbeat mood and insured that ECI continued its
double digit growth that was centered upon repeat
and referral business. Billy’s ability to capture
attention and motivate employees to achieve
corporate objectives are exceptional. I would highly
recommend him to anyone who is seeking to achieve
a team of happy employees, corporate unity and
growth. Graham Sampson, Chairman and CEO, ECI

12. Wendy Cole; with 25 years of experience in the hospitality industry, Wendy has
maintained a flawless reputation for turning business around even in the toughest
environments. Having worked as a Director/VP for some of the top hotel
companies, including Ritz-Carlton, Fairmont, Hyatt Hotels & Resorts, JW Marriott
and several independently owned hotels and resorts. She has developed strong
relationships and understanding of what it takes to increase business.
Billy Taylor has over 15 years of experience as a corporate trainer, HR Specialist
and motivational speaker. Having spent the first seven years of his career as a
running back for the NFL, Billy has created a series of diverse programs for
corporations and hotels specializing in the training of procedure including positive
approach to managing people, customer service, sexual harassment
prevention/sensitivity training and facilitating presentations.
Stephanie von Oppen-Taylor worked in various facets of Advertising, Marketing
and Public Relations. Her career has seen exceptional success working for FOX TV-
Madison on the successful Kid’s Club Program, Leo Burnett in Frankfurt, Germany,
Young & Rubicam Advertising, DMB&B Advertising. She became VP Travel
Advertising Director for Ruder Finn Public Relations in New York. Stephanie further
diversified her career becoming the Director of Sales & Marketing Worldwide for
Gems of Barbados Hotels before opening her own successful advertising agency.
Some of our main Principle Partners Bio’s below:

13. Head Office:
5036 Dr. Phillips Blvd
Suite 379
Orlando, FL 32819
(321) 303-8477
wendyc@hospitalitygrowthsolutions.com
www.hospitalitygrowthsolutions.com
Twitter @hoteltravelgirl
Blog – www.hospitalitysales.wordpress.com