Mondher Khaterchi is a business development professional with over 8 years of experience in sales, marketing, and business development. He held roles such as Sales Executive for the Morocco Pavilion at Global Village in Dubai and Sales Supervisor at ENFIDHA Airport Duty Free in Tunisia. He is seeking a challenging position that utilizes his diverse experience in areas like leadership, brand management, public relations, and negotiations. He has strong interpersonal communication skills and experience achieving sales targets.
1. MONDHER KHATERCHI
E‐mail: tomimondher@gmail.com
Mob: +97430403727
Objective
Find a challenging position to meet my competencies, capabilities, skills, experiences. And where I can
utilize my diversified experience.
Personal Summary
Multi‐ faceted & dynamic Business Development Professional with 8+ years of experience in Sales,
Marketing & Business Development with an excellent track record & diversified skill sets covering
leadership skills, Brand Management, public relations, negotiating skills with excellent inter‐
personal communication skills.
Career History
Global village Dubai, U.A.E
Sales Executive (Morocco Pavilion) April 2012 –June 2014
Traditional Moroccan living room and stuff
Responsible showrooms for brands promotion and delivery, promotions & events, training BA’s,
forecasting demand and achieve targets on showrooms.
Duties
Supporting, developing and maximizing effectiveness of sales operations to ensure positive
professional services, revenue growth effect on margin and high customer satisfaction.
Deal with customer’s complaints professionally and with restraint
Give answers to customers’ questions and demonstrate good knowledge of the product
Giving training to Beauty Advisors (Sales Staffs) about the brands, presentation & detailing
of the merchandise.
Executing Events & Sales Promotion’s to achieve brand wise targets.
Conducting Events for brand promotions and make sure visual merchandising is displayed
in appropriate positions.
Follow up for collection of payment.
Co‐ordinate with DC team to make sure that all deliveries are done on time.
2. ENFIDHA Airport Duty Free Tunisia
Sales Supervisor April 2010 –Jan 2012
Retail Industry
Responsible for supervising staffs, timely delivery of goods, customer support, training of staffs ,
designing sales and marketing strategies to achieve sales targets, also in charge of providing clients
with a service that continually delivers significant value and meet their needs.
Duties
Provide excellent, knowledgeable customer care to maximize sales.
Welcome customers promptly and warmly.
Planning and Organization
Be aware of current promotions and targets to be able to promote at all opportunities.
Delegate daily duties to Retail Sales Assistants within the department.
Responsible for overseeing day to day running of department.
Carry out daily cleaning duties including dusting of products.
Create product displays.
Manage effective use of time and balance priorities.
Work flexibly to meet the needs of the business.
Administer deal with initial enquires regarding products.
Be aware of sales targets and aim to meet them.
Ensure the accurate pricing of products and create barcodes.
Ibn batouta travel & tourism Dubai, UAE
Office manager Fev2007– Jan 2010
Tourism & ticketing.
Responsible for assisting customer, customer tours & safari &achieve sales targets.
Duties
Coordinating with the sales teams for developing and implementing competitive sales
strategy considering all significant External factors including competition, customer
needs and internal factors such as business strategy and sales target.
Close as many deals and transactions as possible
Process or help process payments made by the customer – whether by in cash or credit
card
Handling customer’s complaints in a professional and diplomatic way.
Organizing promotional events, coordinating with festivals authority
Academic Qualifications
KHAWARISMI Center Tunisia
Diploma in montage audio‐visual 2004
3.
Higher Institute of Technological Studies (ISET Gafsa) Tunisia
Diploma high school 2003 specialty general electricity
Mateur HIGH SCHOOL Tunisia
Baccalauréat technique2000 major
Languages Known
Arabic (mother tongue), French (Read, Write and Speak), English (Read, Write and Speak)
Computer skills
Microsoft office, Adobe Photoshop, maintenance hardware & software
Personal Information
Birth Date : 02Mars 1981
Gender : Male
Nationality : Tunisian
Marital Status : Single
Visa status : visit visa
Driving License : UAE, Tunisia