This document discusses interpersonal skills, including defining them as the ability to work together and connect with others in a mutually beneficial way. It provides examples of good interpersonal skills like listening, teamwork, and communication, as well as bad skills such as gossiping and selfishness. The document also outlines how to develop good interpersonal skills, such as showing interest in others, giving appreciation, and having attributes like empathy, integrity and diplomacy. Finally, it discusses the importance of interpersonal skills for enhancing teamwork, growth, and creating a positive work environment.

1. Interpersonal Skills
By Atwebembeire Juliet

2. Interpersonal skills 2
Study Objectives:
To enhance participants’ capacity to appreciate and
gainfully utilise:
• The Concept of ‘Interpersonal Skills’
• The Importance of Good Interpersonal Skills
• Results of good interpersonal skills
• How to develop good interpersonal skills
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3. Interpersonal skills 3
What are ‘Interpersonal Skills’?
• This is the ability to work together,
get along, put up with and/or
connect with others in a mutually
beneficial manner.
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4. Examples of good interpersonal
skills
• Listening Skills
• Interactive skills
• Good speaking skills e.g. be encouraging
• Teamwork/Participatory Approach
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5. Interpersonal skills 5
Examples of bad interpersonal
skills
• Stereotyping
• Negative criticism
• Insults & Belittling
• Character Assassination (gossip/back-
biting)
• Personal comparison
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6. Interpersonal skills 6
Undesirable Conduct:
• Status Complex. E.g. thinking you belong to
a high class
• Insensitivity e.g shouting at people
• Selfishness/Meanness
• Individualism/Egotism/Centrism
• Untidiness/Lack Of Personal Hygiene
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7. Interpersonal skills 7
GOOD INTERPERSONAL SKILLS:
• personal attraction:
– attractive physical appearance
– agreeable behaviour
• Be/keep Smart/presentable
• Personal Hygiene
• Facial appearance/Smiles
• Postures
• Non-verbal Comm.
NB: Attractive people are assumed to be virtuous &
efficacious!!!
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Good interpersonal
• Be Supportive, open, honest & loyal
• Be emotionally available/accessible
• Provide unconditional acceptance
• Love your job with all your heart Endure
some sacrifices in your work
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9. Cot’d
• Don’t talk about people behind their backs.
if you gossip people wont confide in you
• Work in such a way that makes your boss
look good. It is always important to respect
your bosses
• Dress smartly and respectably
• Try at all times to tell the truth even if you
make a mistake
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10. ctd
• Always try to keep time . If you are late
always you will be disorganised
• The secret to success is being passionate
about your job. It will help the school to
grow and in the end it is you to benefit.
• Had work at the will lead to bonuses and
salary increase
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11. Interpersonal skills 11
cont’d
• Show respect for the other person’s
opinions
• Begin in a friendly way.
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12. Interpersonal skills 12
How To develop good
interpersonal skills
• Don’t criticize, condemn, or complain
• Give honest, Sincere appreciation
• Arouse in the other person an eager want
• Become genuinely interested in other
people
• Make the other person feel important
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13. Interpersonal skills 13
ctd
• Keeping Knowledgeable/Informed
• Modesty/Simplicity (Being Down –To-earth)
• Objectivity & Fairness
• Integrity ( Self-respect/Pride & Honesty)
• Empathy & Sympathy (I.E. Considerate & Respectful
Of Others)
• Courtesy (Civility, Caring, Approachable, Etc)
• Recognition/Appreciation & Tolerance Of
Personality /Socio-cultural Differences
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14. Interpersonal skills 14
Good personal attributes cont’d:
• Positive Attitudes (Hope, Optimism,& offering
benefits of doubt)
• Be Disciplined
• Be Confident
• Be creative
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15. Interpersonal skills 15
Good PERSONAL
ATTRIBUTES Cont’d:
• Diplomacy & Tact
• Good communication skills (Articulation &
Listening skills
• Team- spirit & Respect for Participatory
approaches
• Mutual Responsibility & Ownership
• GODLY!!!!!!!!!!!!
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16. Importance of good interpersonal
skills
• Enhances teamwork
• Leads to the growth of school
• Makes the kids happy and they will love the
school
• Shows the parents that you are the right
person to entrust their kid with
• It makes you peaceful because the working
environment is friendly
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THE END
• Thank you for
participating
• Questions/Contributio
ns/issues/Concerns are
welcome
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