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 The role of the MIS in an organization can be
compared to the role of heart in the body. The
information is the blood and MIS is the heart. In the
body the heart plays the role of supplying pure blood
to all the elements of the body including the brain.
The heart work faster and supplies more blood when
needed. It regulates and controls the incoming
impure blood, processed it and sends it to the
destination in the quantity needed. It fulfills the
needs of blood supply to human body in normal
course and also in crisis.
 The MIS plays exactly the same role in the
organization. The system ensures that an appropriate
data is collected from the various sources, processed
and send further to all the needy destinations. The
system is expected to fulfill the information needs of
an individual, a group of individuals, the management
functionaries: the managers and top management.
1) The MIS satisfies the diverse needs through variety of systems such as
query system, analysis system, modeling system and decision support
system.
2) ii. The MIS helps in strategic planning, management control,
operational control and transaction processing. The MIS helps in the
clerical personal in the transaction processing and answers the queries
on the data pertaining to the transaction, the status of a particular
record and reference on a variety of documents.
3) iii. The MIS helps the junior management personnel by providing the
operational data for planning, scheduling and control , and helps them
further in decision-making at the operation level to correct an out of
control situation.
4) iv. The MIS helps the middle management in short term planning,
target setting and controlling the business functions. It is supported by
the use of the management tools of planning and control.
5) v. The MIS helps the top level management in goal setting, strategic
planning and evolving the business plans and their implementation.
6) vi. The MIS plays the role of information generation, communication,
problem identification and helps in the process of decision-making.
The MIS, therefore, plays a vital role in the management,
administration and operation of an organization.
MIS plays a very important role in the organization; it creates an impact on
the organization’s functions, performance and productivity.
The impact of MIS on the functions is in its management with a good
MIS supports the management of marketing, finance, production
and personnel becomes more efficient. The tracking and
monitoring of the functional targets becomes easy. The
functional managers are informed about the progress,
achievements and shortfalls in the activity and the targets. The
manager is kept alert by providing certain information indicating
and probable trends in the various aspects of business. This helps
in forecasting and long-term perspective planning. The manager’s
attention is bought to a situation which is expected in nature,
inducing him to take an action or a decision in the matter.
Disciplined information reporting system creates structure
database and a knowledge base for all the people in the
organization. The information is available in such a form that it
can be used straight away by blending and analysis, saving the
manager’s valuable time.
The MIS creates another impact in the organization
which relates to the understanding of the business
itself. The MIS begins with the definition of data,
entity and its attributes. It uses a dictionary of data,
entity and attributes, respectively, designed for
information generation in the organization. Since all
the information systems use the dictionary, there is
common understanding of terms and terminology in
the organization bringing clarity in the
communication and a similar understanding of an
event in the organization.
The MIS calls for a systematization of the business
operations for an effective system design. This leads
to streaming of the operations which complicates the
system design. It improves the administration of the
business by bringing a discipline in its operations as
everybody is required to follow and use systems and
procedures. This process brings a high degree of
professionalism in the business operations.
The goals and objectives of the MIS are the
products of business goals and objectives. It
helps indirectly to pull the entire organization in
one direction towards the corporate goals and
objectives by providing the relevant information
to the organization.
A well designed system with a focus on the
manager makes an impact on the managerial
efficiency. The fund of information motivates an
enlightened manager to use a variety of tools of
the management. It helps him to resort to such
exercises as experimentation and modeling. The
use of computers enables him to use the tools
and techniques which are impossible to use
manually. The ready-made packages make this
task simple. The impact is on the managerial
ability to perform. It improves decision-making
ability considerably high.
Since, the MIS work on the basic system such
as transaction processing and database, the
drudgery of the clerical work is transferred
to the computerized system, relieving the
human mind for better work. It will be
observed that lot of manpower is engaged in
this activity in the organization. Seventy (70)
percent of the time is spent in recording,
searching, processing and communicating.
This MIS has a direct impact on this
overhead. It creates information –based
working culture in the organization.
It goes without saying that all managerial functions
are performed through decision-making; for
taking rational decision, timely and reliable
information is essential and is procured through
a logical and well structured method of
information collecting, processing and
disseminating to decision makers. Such a method
in the field of management is widely known as
MIS. In today’s world of ever increasing
complexities of business as well as business
organization, in order to service and grow , must
have a properly planned, analyzed, designed and
maintained MIS so that it provides timely,
reliable and useful information to enable the
management to take speedy and rational
decisions.
MIS has assumed all the more important role in
today’s environment because a manager has
to take decisions under two main challenges:
 First, because of the liberalization and
globalization, in which organizations are
required to compete not locally but globally,
a manager has to take quick decisions,
otherwise his business will be taken away by
his competitors. This has further enhanced
the necessity for such a system.
 Second, in this information age wherein
information is doubling up every two or three
years, a manager has to process a large
voluminous data; failing which he may end
up taking a strong decision that may prove to
be very costly to the company.
In such a situation managers must be equipped with
some tools or a system, which can assist them in
their challenging role of decision-making. It is
because of the above cited reasons, that today MIS is
considered to be of permanent importance,
sometimes regarded as the name centre of an
organization. Such system assist decision makers in
organizations by providing information at various
stages of decision making and thus greatly help the
organizations to achieve their predetermined goals
and objectives. On the other hand, the MIS which is
not adequately planned for analyzed, designed,
implemented or is poorly maintained may provide
developed inaccurate, irrelevant or obsolete
information which may prove fatal for the
organization. In other words, organizations today just
cannot survive and grow without properly planned,
designed, implemented and maintained MIS. It has
been well understood that MIS enables even small
organizations to more than offset the economies of
scale enjoyed by their bigger competitors and thus
helps in providing a competitive edge over other
organizations.

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Role impact and importance of MIS

  • 1.
  • 2.  The role of the MIS in an organization can be compared to the role of heart in the body. The information is the blood and MIS is the heart. In the body the heart plays the role of supplying pure blood to all the elements of the body including the brain. The heart work faster and supplies more blood when needed. It regulates and controls the incoming impure blood, processed it and sends it to the destination in the quantity needed. It fulfills the needs of blood supply to human body in normal course and also in crisis.  The MIS plays exactly the same role in the organization. The system ensures that an appropriate data is collected from the various sources, processed and send further to all the needy destinations. The system is expected to fulfill the information needs of an individual, a group of individuals, the management functionaries: the managers and top management.
  • 3. 1) The MIS satisfies the diverse needs through variety of systems such as query system, analysis system, modeling system and decision support system. 2) ii. The MIS helps in strategic planning, management control, operational control and transaction processing. The MIS helps in the clerical personal in the transaction processing and answers the queries on the data pertaining to the transaction, the status of a particular record and reference on a variety of documents. 3) iii. The MIS helps the junior management personnel by providing the operational data for planning, scheduling and control , and helps them further in decision-making at the operation level to correct an out of control situation. 4) iv. The MIS helps the middle management in short term planning, target setting and controlling the business functions. It is supported by the use of the management tools of planning and control. 5) v. The MIS helps the top level management in goal setting, strategic planning and evolving the business plans and their implementation. 6) vi. The MIS plays the role of information generation, communication, problem identification and helps in the process of decision-making. The MIS, therefore, plays a vital role in the management, administration and operation of an organization.
  • 4. MIS plays a very important role in the organization; it creates an impact on the organization’s functions, performance and productivity. The impact of MIS on the functions is in its management with a good MIS supports the management of marketing, finance, production and personnel becomes more efficient. The tracking and monitoring of the functional targets becomes easy. The functional managers are informed about the progress, achievements and shortfalls in the activity and the targets. The manager is kept alert by providing certain information indicating and probable trends in the various aspects of business. This helps in forecasting and long-term perspective planning. The manager’s attention is bought to a situation which is expected in nature, inducing him to take an action or a decision in the matter. Disciplined information reporting system creates structure database and a knowledge base for all the people in the organization. The information is available in such a form that it can be used straight away by blending and analysis, saving the manager’s valuable time.
  • 5. The MIS creates another impact in the organization which relates to the understanding of the business itself. The MIS begins with the definition of data, entity and its attributes. It uses a dictionary of data, entity and attributes, respectively, designed for information generation in the organization. Since all the information systems use the dictionary, there is common understanding of terms and terminology in the organization bringing clarity in the communication and a similar understanding of an event in the organization. The MIS calls for a systematization of the business operations for an effective system design. This leads to streaming of the operations which complicates the system design. It improves the administration of the business by bringing a discipline in its operations as everybody is required to follow and use systems and procedures. This process brings a high degree of professionalism in the business operations.
  • 6. The goals and objectives of the MIS are the products of business goals and objectives. It helps indirectly to pull the entire organization in one direction towards the corporate goals and objectives by providing the relevant information to the organization. A well designed system with a focus on the manager makes an impact on the managerial efficiency. The fund of information motivates an enlightened manager to use a variety of tools of the management. It helps him to resort to such exercises as experimentation and modeling. The use of computers enables him to use the tools and techniques which are impossible to use manually. The ready-made packages make this task simple. The impact is on the managerial ability to perform. It improves decision-making ability considerably high.
  • 7. Since, the MIS work on the basic system such as transaction processing and database, the drudgery of the clerical work is transferred to the computerized system, relieving the human mind for better work. It will be observed that lot of manpower is engaged in this activity in the organization. Seventy (70) percent of the time is spent in recording, searching, processing and communicating. This MIS has a direct impact on this overhead. It creates information –based working culture in the organization.
  • 8. It goes without saying that all managerial functions are performed through decision-making; for taking rational decision, timely and reliable information is essential and is procured through a logical and well structured method of information collecting, processing and disseminating to decision makers. Such a method in the field of management is widely known as MIS. In today’s world of ever increasing complexities of business as well as business organization, in order to service and grow , must have a properly planned, analyzed, designed and maintained MIS so that it provides timely, reliable and useful information to enable the management to take speedy and rational decisions.
  • 9. MIS has assumed all the more important role in today’s environment because a manager has to take decisions under two main challenges:  First, because of the liberalization and globalization, in which organizations are required to compete not locally but globally, a manager has to take quick decisions, otherwise his business will be taken away by his competitors. This has further enhanced the necessity for such a system.  Second, in this information age wherein information is doubling up every two or three years, a manager has to process a large voluminous data; failing which he may end up taking a strong decision that may prove to be very costly to the company.
  • 10. In such a situation managers must be equipped with some tools or a system, which can assist them in their challenging role of decision-making. It is because of the above cited reasons, that today MIS is considered to be of permanent importance, sometimes regarded as the name centre of an organization. Such system assist decision makers in organizations by providing information at various stages of decision making and thus greatly help the organizations to achieve their predetermined goals and objectives. On the other hand, the MIS which is not adequately planned for analyzed, designed, implemented or is poorly maintained may provide developed inaccurate, irrelevant or obsolete information which may prove fatal for the organization. In other words, organizations today just cannot survive and grow without properly planned, designed, implemented and maintained MIS. It has been well understood that MIS enables even small organizations to more than offset the economies of scale enjoyed by their bigger competitors and thus helps in providing a competitive edge over other organizations.