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Communication
By Qayyoom Naveed
What is
Communication?
• The transfer of knowledge from
one person to another person is
called communication
• the coherence linkage of ideas is
called communication
Types of Communication
1. VERBAL COMMUNICATION
2. NON-VERBAL
COMMUNICATION
3. WRITTEN COMMUNICATION
4. LISTENING
5. VISUAL COMMUNICATION
INTRODUCTION OF VERBAL COMMUNICATION
What is Non verbal communication?
WHAT IS WRITTEN COMMUNICATION?
LISTENING
VISUAL COMMUNICATION
Flow of Communication
1. Three Communication Flow are:
2. Upward Communication
3. Downward Communication
4. Horizontal/Lateral Communication
Upward Communication
Downward Communication
Horizontal/Lateral Communication
Barrier to Communication
1. Physiological Barrier
2. Physical Environmental Barrier
3. Phycological Barrier
4. Language Barrier
5. Culture Barrier
6. Semantic Barrier
Physical Barrier
Physical barriers arise due to noises, faulty equipment,
closed doors, closed cabins while communication
process. Geographical distance between the sender and
receiver in the communication process creates a physical
barrier.
Communication is easy when the distance between them
is shorter as more channels are available. Modern
technology and appropriate communication channels can
help to avoid these barriers.
Environmental Barrier
Environmental barriers include certain environmental factors that
affect the effectiveness of communication. Only peoples are not
responsible for barriers to communication. Many environmental factors
like situation or physical setting where communication takes place
may lead to blocking of messages in the communication process.
It should ensure that an environment where communication is taking
place should be comfortable and secure. It should not distract the
communicators. Communicators should feel safe and be happy in the
environment while listening and giving their suggestion.
Psychological Barriers
The psychological and emotional factors of persons affect the
communication process. It is essential that both sender and
receiver should be mentally fit and of sound mind while
communicating with each other.
Speech disorders, depression, phobia, emotional IQ of persons
are very difficult to manage and will affect the ease of
communication process. It is important that a person
communicating with each other should be emotionally mature.
Language Barriers
Language is one of the main barriers to the communication barrier. It
is important that all persons involved in the communication process
should clearly understand the language used. Language barriers arise
when people are not able to understand the language used in
communication as different people have different linguistic skills.
Sometimes these barriers arise during encoding and decoding of the
message into words. Use of inappropriate words, different
interpretations and faulty translations during the encoding-decoding
process leads to miscommunication among persons.
Cultural Barrier
People with different cultures and regions have different beliefs,
values, beliefs and perceptions as per their cultures. Different
cultures have different meaning for society basic values like
dressing, religion, drink, food and general behaviour.
Therefore, it is quite important to take these cultural indifferences
into account while communicating with each other. To overcome the
barriers to communication arising due to culture, empathy is
important. Empathy is simply sensing people’s feelings and attitude
to understand their cultural beliefs.
Semantic Barriers
The Semantic Barriers refers to the misunderstanding between
the sender and receiver arising due to the different meanings of
words, and other symbols used in the communication.
The semantic barriers usually arise when the information is not in
the simple language and contains those words or symbols that
have multiple meanings.
communication and its types By Naveed.pptx

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communication and its types By Naveed.pptx

  • 2. What is Communication? • The transfer of knowledge from one person to another person is called communication • the coherence linkage of ideas is called communication
  • 3. Types of Communication 1. VERBAL COMMUNICATION 2. NON-VERBAL COMMUNICATION 3. WRITTEN COMMUNICATION 4. LISTENING 5. VISUAL COMMUNICATION
  • 4. INTRODUCTION OF VERBAL COMMUNICATION
  • 5. What is Non verbal communication?
  • 6. WHAT IS WRITTEN COMMUNICATION?
  • 9. Flow of Communication 1. Three Communication Flow are: 2. Upward Communication 3. Downward Communication 4. Horizontal/Lateral Communication
  • 13. Barrier to Communication 1. Physiological Barrier 2. Physical Environmental Barrier 3. Phycological Barrier 4. Language Barrier 5. Culture Barrier 6. Semantic Barrier
  • 14. Physical Barrier Physical barriers arise due to noises, faulty equipment, closed doors, closed cabins while communication process. Geographical distance between the sender and receiver in the communication process creates a physical barrier. Communication is easy when the distance between them is shorter as more channels are available. Modern technology and appropriate communication channels can help to avoid these barriers.
  • 15. Environmental Barrier Environmental barriers include certain environmental factors that affect the effectiveness of communication. Only peoples are not responsible for barriers to communication. Many environmental factors like situation or physical setting where communication takes place may lead to blocking of messages in the communication process. It should ensure that an environment where communication is taking place should be comfortable and secure. It should not distract the communicators. Communicators should feel safe and be happy in the environment while listening and giving their suggestion.
  • 16. Psychological Barriers The psychological and emotional factors of persons affect the communication process. It is essential that both sender and receiver should be mentally fit and of sound mind while communicating with each other. Speech disorders, depression, phobia, emotional IQ of persons are very difficult to manage and will affect the ease of communication process. It is important that a person communicating with each other should be emotionally mature.
  • 17. Language Barriers Language is one of the main barriers to the communication barrier. It is important that all persons involved in the communication process should clearly understand the language used. Language barriers arise when people are not able to understand the language used in communication as different people have different linguistic skills. Sometimes these barriers arise during encoding and decoding of the message into words. Use of inappropriate words, different interpretations and faulty translations during the encoding-decoding process leads to miscommunication among persons.
  • 18. Cultural Barrier People with different cultures and regions have different beliefs, values, beliefs and perceptions as per their cultures. Different cultures have different meaning for society basic values like dressing, religion, drink, food and general behaviour. Therefore, it is quite important to take these cultural indifferences into account while communicating with each other. To overcome the barriers to communication arising due to culture, empathy is important. Empathy is simply sensing people’s feelings and attitude to understand their cultural beliefs.
  • 19. Semantic Barriers The Semantic Barriers refers to the misunderstanding between the sender and receiver arising due to the different meanings of words, and other symbols used in the communication. The semantic barriers usually arise when the information is not in the simple language and contains those words or symbols that have multiple meanings.