1. Vanessa Jimenez
nessabrown52@gmail.com
2209 Mission hill circle apt 102
Austin, Tx 78741
512-888-7746
512-621-2554
OBJECTIVE: My objective is to find a challenging, yet promising career with a stable company
where I can offer my knowledge and put my skills to work.
EMPLOYMENT HISTORY-
2005-2014 LOYA INSURANCEGROUP
ASSISTANTAREA MANAGER
Superviseddailyoperationsfor 8local offices,35+ employees,andsupervisedsouthdistrict
officesforLoyaInsurance Group. Alsohelpedlocate andopennew officesforLoyaInsurance
Group.
Responsibilitiesincludedmeetingmonthly,quarterly,andyearlyquotafor$3.4 million innew
business,renewals,endorsements,andalsoretention. Recruitedasneeded,hired,terminated,
disciplined,turnedindailyreports,cancellationreports,newbusinessreports,renewal reports,
cash reconciliationreports,voids,new policieshome andorauto, as well asverifiedall reports
before submittingtocorporate office asrequired.
I was alsoresponsible forlossratioincludingriskmanagementonnew policies, approving
guidelinesandwritingguidelinesforAustinarea.
Otherdaily responsibilitiesincludedpayroll,timesheetcorrections,voids,policycorrectionsas
needed,refundstopoliciesasneeded,creditsissuedasneeded,employeemeetingsasneeded,
ManagementweeklymeetingonThursdays,andalsonotlimitedtosellingor servicingapolicy,
and or answeringphones asneeded.
Wrote all newcampaignsforradioand televisionadvertisingasrequiredforAustinarea.
I am alsocertifiedtoappraise andestimate automotivebodyworkonCCC1 software. See
bottomfor licensesobtained.
2. Employmentcontinued…..
2004-2005 CARLSON CHIROPRACTIC
OFFICEASSISTANT
OpenedandclosedChiropracticoffice,randailyreports,setupnew patientandexistingpatient
appointments,therapy,developedx-raysasneeded,dailydepositsatclosingof day,andalso
answeredphonesanddirectedpatienttraffic.
Co-ordinatedpatienttherapyasrequired.
Verifiedall insurance andsubmittedinsurance claimstocorrectcompaniesasrequiredby
medical office.
2000-2003 UNITED HERITAGE CREDIT UNION
MEMBER SERVICEASSISTANT
Assistednewandexistingmembersestablishrelationship withthe creditunion,serviced
customeraccounts,loanaccounts,and otheraccounts as required,answeredphones,helped
directmembertrafficasneeded.
Monetaryhandling,andreconcilingreportsasendof day.
Alsoassistedinverificationof deposits,andemploymentrequests.
3. Employmentcontinued…..
2000-2000 TOLEDO FINANCE
CUSTOMER SERVICEREPRESENTATIVE
Assistedwithnewandexistingcustomers,loanaccounts,delinquentaccounts,chargedoff
accounts,opening,andclosingthe office
EDUCATION AND TRAINING
LIMITED LINESLICENSE #1338739
APPRAISERLICENSE#166147
1997-1999 UNIVERSITYOF TEXAS AT SAN ANTONIO,TX
major- MEXICAN AMERICAN STUDIES- HISTORY
1997 GED- GARY JOBCORPSSAN MARCOS, TX
Fluentlybi-lingual
REFERENCES-
GRISELDA MARTINEZ
512-621-2554
GABRIELA REBOLLOSO
512-689-8445
GUADALUPE LOPEZ
737-333-7490
